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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 878 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 878 reviews
  • Rated 5 out of 5 stars

    Best headphones I have tried so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sounds amazing, look nice, and have a great eq to work with to edit your sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GabeW,

      Thank you for choosing Sony!

      We truly appreciate your feedback on the WH1000XM6 headphones! It's wonderful to hear that you find their sound quality exceptional and their design attractive. We're also thrilled that the equalizer features are elevating your sound editing experience. Thank you for sharing your insights, and we hope you continue to enjoy your headphones!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony - WH-1000XM6- Noise Canceling great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purpose of the purchase was to have headphones that could block out my surroundings and allow me to create an appropriate environment for studying, without the distraction of nearby conversations. These headphones do exactly that. I am still getting used to the level of silence they produce, but I believe they do fulfill their purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great build quality and sound, not a bad first buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first major purchase of a high end headphones this should be a 4 1/2 starts, the build quality is amazing I do not regret my purchase. The only thing i have to say is that the noise cancelling is very noticeable when entering in to different environments with different active noises; where you will suddenly hear the back ground noise at a higher volume than expected. Also make sure you try on the headset before you buy if you have large or protruding ears to make sure its conformable for you, I am noticing that this may have been an issue for me after a hour or two of wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasT,

      We're delighted to hear your WH-1000XM6 headphones are a great purchase with amazing build quality!

      We understand your experience with noise canceling adapting to different environments and the comfort after extended wear. Our Adaptive Noise Cancelling is designed to optimize suppression based on your surroundings. For personalized comfort, we always recommend trying on headphones. If you continue to have concerns, please connect with our support team for further assistance.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    The apple headphones killer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are way better than the apple. I tried using the apple but it just wasnt what i was looking for, these headphones got about 60 hour of battery, multi connections to devices that automatically connects to the devices your using (from pc, to phone, to ps5) theyre comfortable for small heads i belive they sell a bigger size but if you wear them too much they start to hurt. Only bad thing about it is that you gotta download an app to multi connect but there a lot of stuff you can do with the app like music will change the volume depending on where you are outside

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Brian,

      Thank you for choosing Sony!

      We’re elated to hear that the WH1000XM6 headphones have impressed you with their long battery life, seamless multi-device connectivity, and comfortable fit. We apologize for any inconvenience caused by the need to download the app for multi-connection features, and we appreciate your understanding and thoughtful feedback. It’s encouraging to know that the app’s functionalities, like adaptive volume based on your environment, have added value to your listening experience. Your detailed insights are invaluable, and we will share them with our team as we strive to continually improve our products and services. Thank you for taking the time to share your experience with us.

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    I'm impressed

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright the noise canceling capabilities are unbelievable, the ambient mode sounds nearly completely natural, i heard a leaky faucet while in ambient with music playing, the don't sound so airy, the bass is solid and the new background music mode seems useful. The ai powered theater mode (spacial audio) seems hit & miss but isn't terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first over the ear NC headphones. I must say great start for me. The NC is phenomenal. I used it to take naps in a noisy hospital visit and the battery life was more then enough i got easily 8 hrs worth with some battery left. The top bar i feel can be a bit more comfy but i do have a pin head so maybe that was it. Besides that im always finding an excuse to wear them. If you want quality sound? Its there, but tbh there are better solutions for that. This one just checks off everything very well with NC bieng spectacular.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RayG!
      Thanks so much for taking the time to share such detailed feedback on your WH-1000XM6 headphones. We are delighted to hear that they've been such a great start for your over the ear noise canceling experience!

      We're particularly proud that the noise cancelling is spectacular and helped you during that noisy hospital visit.

      We appreciate the honest feedback on the headband comfort; while fit can be tricky, we constantly look for ways to enhance design.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    gotta love sony

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i may be biased because i'm a big sony product person but these sound crisp and the batterly life has been superb. i also really appreciate that they made the ear cuffs bendable in order to pack into the case again. the touch features on the headphones are so easy to use as well, i sometimes default to it when using other earphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leonardo,

      We couldn't be happier to hear that you are enjoying the crisp audio and superb battery life of your new headphones. We are especially glad that the return of the foldable design and the intuitive touch controls are making your daily use so much more convenient. It is a huge compliment to hear that our touch features have become your go-to standard for how headphones should function!

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Headphones

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! More comfortable than the XM5's. Nice that they fold again too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice the sound quality was really good and they are really comfy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaulF,

      That's wonderful feedback! It sounds like you're really enjoying your Sony WH1000XM6 headphones. We're thrilled to hear that the sound quality is really good and that they're really comfy for you. Comfort and great sound are key, and it's fantastic to know they're hitting the mark!

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Best headphones in a long time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality, and the comfort. Definitely recommend for audiophiles

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Totally worth it!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first high end over the ear headphones and i am so pleased with them! I need to figure out the touch control shortkeys became if my shoulder hits the ourside cup it stops, fwds, or rewinds what im listening to. So thats kind of annoying. But i never read the instructions until I dont figuring things out 'naturally'. Noise cancellation is top notch.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great, light-weight headphones

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and amazing sound quality. I love the improvements to the ambient sound control and the different listening modes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 1000xm6 are the best noise canceling headphones best comfort

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Baldo,

      Thank you for choosing Sony!

      We're thrilled to hear that you're enjoying the WH-1000XM6 headphones! Their exceptional noise-canceling technology and comfort truly set them apart. It's rewarding to know that our product has contributed to your enjoyment and fulfills your requirements so perfectly.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, love noise isolation, super light, the battery is so good, dnt have to worry at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user909961,

      Thank you for choosing Sony!

      We're very glad to hear that you're enjoying the WH1000XM6. It's fantastic to know that you appreciate the noise isolation, lightweight design, and impressive battery life. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Apple headphones excellent sound and very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is awesome and I love how light they are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise reduction is second to none, I love the quality of sound it produces.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerenceT,

      We couldn't be happier to hear that the noise reduction on your new headphones is proving to be second to none for you! It is fantastic to know that you are loving the high-quality sound they produce. This model utilizes our most advanced noise-canceling technology and a refined driver unit to ensure that your music remains crystal clear and entirely uninterrupted, no matter your environment.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Clear sound and easy use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and sound control.. Nice case. Great quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your positive experience with the WH-1000XM6, ANTHONYW! We're thrilled to hear you’re enjoying the great battery life, excellent sound control, the nice case, and the overall quality.

      Our team is dedicated to delivering headphones that combine outstanding sound performance, long-lasting battery life, and thoughtful design for daily convenience. Your feedback means a lot and helps us to keep innovating for our customers.

      Thank you for choosing Sony, and we hope you continue to enjoy your listening experience!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 3 out of 5 stars

    Good, but good isn't good enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: calls are clear. Mic is excellent. Battery life is great. Easy to connect to phone. Transparency/awareness mode almost sounds like you're not wearing headphones at all. Neutral: ANC is fine. Hurts my head a bit. Sounds quality is fine. Not blown away. Turned on ldac and all the bells and whistles and can't find any significant improvement over my galaxy buds pro 3s. That said, my music streaming app is YouTube music so I'm not getting high bitrate or lossless audio. Cons: prolonged usage hurts. Wearing them for longer than 2 hours hurts. Maybe I'm just not used to over-the-ear headphones but the perimeter of my ear is in pain. I bought replacement cushions from wicked cushions which did help it go from 2 hours to 3 hours, but still hurts. I still haven't gotten used to how to fold them in order to put them in their case. It's been about 2 weeks now and I still have to be very mindful when I'm putting them away as there is only one right away to put them in the case. They feel so cheap. Yes they're light because they're plastic, but they're unmistakably plastic. Strangely flimsy plastic. Had to turn ldac off in order to maintain a stable audio connection. Otherwise it would cut out pretty often. The "hey headphones" gimmick is just a gimmick. On Galaxy buds I can just say next song, previous song, start music, stop music, volume up, volume down, etc. I don't have to start with hey headphones and then wait for them to acknowledge they heard me. The galaxy way makes it fairly easy to skip through 4 or 5 songs hands free while the Sony way makes me not want to use the feature. The touch controls are somewhat unreliable. Sometimes they work and sometimes they don't.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BojanD,

      Thank you for sharing your detailed feedback regarding your experience with the WH-1000XM6. We are pleased to hear that you are enjoying the call quality and the transparency mode, though we genuinely appreciate your honesty regarding the comfort, build feel, and touch controls. Please be assured that we will share your comments with our product team as we continuously look for ways to improve our headsets.

      To help address the specific performance issues you mentioned, we recommend the following:

      1. Improving Noise Canceling: To ensure the ANC is performing at its peak, please run the Auto NC Optimizer within the Sony Sound Connect app. This feature analyzes your wearing conditions and environmental factors to tailor the noise canceling specifically to you.

      2. Touch Control Sensitivity: If the touch controls are not responding consistently, it may be due to a poor Bluetooth handshake. Please ensure your device remains within 10 meters (32.8 feet) of the headphones and that there are no major physical obstructions, as this helps the sensors communicate accurately.

      3. Headset Storage: We understand that the folding mechanism has a learning curve. For a visual walkthrough on how to properly store the headphones without strain, please refer to our Help Guide: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001856874.html

      If you would like personalized assistance to further customize your headphones or troubleshoot the connectivity issues, please reach out to our dedicated technical support team here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for considering Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great headphnes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and nose cancellation, battey is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your positive experience with the WH-1000XM6, Lalo. We are delighted to hear that you are enjoying the great sound quality, effective noise cancellation, and impressive battery life.

      We designed the WH-1000XM6 to deliver a superior audio experience, combining our latest HD Noise Canceling Processor QN3 with a new next-gen chip and 12 microphones for industry-leading noise cancellation. We also focused on ensuring a long-lasting battery life of up to 30 hours, so you can enjoy your music without interruption on long trips or throughout your day.

      Your feedback is truly appreciated and confirms that our dedication to high-quality audio and advanced features is making a difference.

      Thanks for choosing Sony and for being a valued customer.

      Best regards,
      Gus Sony_US