Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 888 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 888 reviews
  • Rated 5 out of 5 stars

    Excellent head phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones are great. I purchased a pair for my son who is enjoying the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GloriaP,

      That's fantastic! We are delighted to hear you and your son are both enjoying the great experience of the WH-1000XM6 Wireless Noise Canceling Headphones. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the XM4s and everything i loved about the XM4s was upgraded with these. I wish i waited to buy these at -$20 off but i don’t regret the time I had with these headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Magnumopus,

      Thanks for sharing such an excellent and insightful review! We're thrilled to hear you're enjoying your WH-1000XM6 headphones so much, especially as an upgrade from the XM4s.

      It's great to know that we were able to improve upon the features you already loved, and that the punchy sound and lightweight design are making them even more awesome for you.

      We understand the feeling of missing a sale, but we're happy to hear you're not regretting the time you've had with them! Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Nice headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good to use, the sounds is amazing, Feel very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi XuL1,

      That's fantastic! We are thrilled to hear that you find the WH-1000XM6 to be really good, with amazing sound and a comfortable feel. We specifically engineered the XM6 with a refined, soft-fit design and our newly developed driver unit to provide exactly that combination: superior audio clarity and a comfortable fit that you can wear for hours, making it perfect for travel and all-day use. Your positive feedback is exactly what we strive for with our flagship headphones.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 3 out of 5 stars

    Amazing if your ears are small enough.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ANC is second to none. There is zero doubt about that. However, if you have slightly larger ears, these may be uncomfortable for you. There are multiple mic's inside the earcup that my ears pressed against making the headphones extremely uncomfortable to wear after only a few minutes. I hate to admit it but I returned them and went with the Bose QC Ultra 2 only because of the larger ear opening. The Bose ANC is not as good as the Sony, but I can ACTUALLY WEAR THEM.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JJ85,

      We appreciate you taking the time to share such detailed and honest feedback, even though the WH-1000XM6 headphones were not the right fit for you personally. We are delighted you found the Active Noise Cancellation (ANC) to be second to none, as we constantly strive for industry-leading performance in that area. However, we sincerely regret that the earcup size caused discomfort due to pressure on the internal microphones. We take comfort issues seriously and will pass this specific note regarding larger ears and internal mic placement directly to our design and engineering teams for future product development.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 3 out of 5 stars

    May want to look else where

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was just OK. I compared it to my beats that I had and there really wasn’t much difference. The headphones themselves don’t breathe well so I felt like my head was cooking when I had them on. The noise cancellation was good, but not the best and for the price I expected a lot more. I returned them after two days.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MCMCIggy,

      Thank you for taking the time to share your detailed experience with the Sony WH-1000XM6 headphones.

      We are truly sorry to learn that the product's performance—specifically the sound, comfort, and noise cancellation—did not deliver the superior experience you were seeking.

      We greatly appreciate you providing this specific, valuable feedback. Your comments about the sound profile, ear cup breathability, and noise cancellation have been shared directly with our product development team. This input is crucial as we continuously work to refine the design and performance of our premium audio line.

      We hope to have the opportunity to provide you with a better Sony experience in the future.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Yessirrr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve own by Sony thus far. I’m even wondering what else the could possibly improve at this point

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChalinYok,

      Thank you for choosing Sony!

      We're elated to hear that you regard the WH1000XM6 headphones as the best Sony has offered so far. Your high praise inspires us to continue advancing our technology and delivering exceptional audio experiences. We're grateful for your feedback and look forward to surprising you with future innovations.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Top 3 Best Wireless Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, quality sound, levels, and performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TopCat1,

      That's fantastic to hear! The WH-1000XM6 headphones are designed to deliver exceptional audio quality and performance, featuring a powerful processor and a high-rigidity carbon fiber dome driver unit. We are thrilled you are enjoying the quality sound, levels, and overall performance, especially in the striking Midnight Blue color.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 2 out of 5 stars

    Great sound quality. Terrible comfort

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony XM6 headphones have great ANC and I was very impressed by the sound quality once I tuned it to my liking via the Sony app. However, I had to return the XM6 because wearing them for any extended period of time was actually hurting my ears no matter how I adjusted the fitting. They have very thin padding and the ear cups are so shallow that my ears were pressing against the ANC mics in the headphones. If I pay more than $400 for a product I prefer that it doesn't inflict pain when I use it. I decided to replace the XM6 with the Bose QC Ultra which do not quite match the XM6 when it comes to sound quality but I can wear them without any discomfort which is a great plus!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris,

      Thank you for your detailed feedback on the WH-1000XM6 headphones. I'm glad you enjoyed the sound quality and ANC, but I'm very sorry to hear that the physical design caused you discomfort. Your experience is important to us, and we appreciate you bringing this to our attention.

      We understand that comfort is a critical factor, especially for extended listening sessions, and it's disappointing to hear that the fit was not suitable for you. We are always working to improve our product designs, and we take all feedback, especially on comfort and ergonomics, very seriously.

      While we're sad to see you return the XM6s, we're happy to hear you found a pair of headphones that you can wear comfortably.

      Thanks for considering Sony products.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Best Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in noise cancelling headphones, light weight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EshK,

      Thank you for choosing Sony!

      We're elated to hear that you appreciate the WH1000XM6 headphones for their noise-cancelling capabilities and lightweight design. Your recognition of these key features means a lot to us, as we continually strive to deliver both comfort and exceptional sound quality. Thank you for sharing your positive experience—it truly motivates us to keep enhancing our products for valued customers like you.

      Best regards,
      -Fred Sony_US

  • Rated 2 out of 5 stars

    Sounds are great, mic is not good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound in these headphones are great. However, the mic, isn’t great. I have been on calls with people from my iPhone and I have had complaints about not hearing me at all and when I have connected it to my computer, people complained that I sound far away. Also it seems to cut off while on the phone it would switch over to the iPhone speaker on its own, without me doing anything. And I don’t what it is about those headphones, but they drain my iPhone battery so bad! I only listen to music on it mainly and by noon it’s already down to 65% after starting the morning around 9:30am at 100%. So despite the new mic system, I can’t recommend these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      Thanks for the review and the detailed explanation on the issues. We are very sorry to hear about the inconveniences encountered, and we will be more than glad to help you out.

      For both computer and phone issues, a simple but effective step is to perform a reset or initialization of the headphones. This can resolve various connection and performance glitches by returning the headphones to their factory settings and clearing all pairing information. You can find more information and the steps on how to complete the troubleshooting steps on the following link: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001856788.html

      We hope this helps. In case the problem persists, we highly recommend reaching to our Technical Support team at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. They will be able to assist further.

      Thanks for the patience, and for considering Sony products.
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Headphone Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very clear and the noise cancelation is the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, GarrettM!

      We are absolutely thrilled to hear how much you are enjoying the WH-1000XM6 headphones! It's incredibly rewarding to know that you find the sound to be very clear and that the noise cancellation is "the best." We take great pride in delivering that industry-leading audio clarity and quiet focus.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Love these!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones with good bass! Would definitely recommend for gym and studying

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexisC,

      We're thrilled to hear that the WH-1000XM6 headphones are great quality, deliver good bass, and are a perfect recommendation for use while studying and at the gym.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 4 out of 5 stars

    Overall nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is great with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Earl,

      It’s rewarding to hear that you are finding the noise cancellation on the WH-1000XM6 to be so effective. Our engineering team has worked tirelessly to refine our dual-processor technology and multi-microphone array to ensure that even the most unpredictable ambient sounds are neutralized, allowing you to enjoy your audio in a truly isolated and high-fidelity soundstage.

      Thank you for choosing Sony.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Love this product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Just what I need daily for work and gym!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, KrishiaG!

      We are absolutely thrilled to hear that you love your WH-1000XM6 headphones and that they are exactly what you need daily for both work and the gym!

      It’s rewarding to know that the combination of premium sound, industry-leading noise cancellation, and comfortable design is supporting your busy, dynamic lifestyle.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Sony just isn't my jam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty impressive, just hard for me to find Sony audio that I like the sound profile of

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Huber,
      Thank you for sharing your thoughts! We are very glad to hear you find the WH-1000XM6 impressive.

      This model offers industry-leading noise cancellation and customizable sound settings through the Sony | Sound Connect app, so you can tailor the audio to your liking.

      Thanks for choosing Sony. We appreciate your feedback and hope you continue to explore its features!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    The best noise cancellation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had beats and Bose, these beat both of them. True noise cancellation. A little pricy but worth it in my opinion. Easy setup and use with app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephR,

      Thanks for that fantastic 5-star review! We're thrilled to hear that you feel the WH-1000XM6 headphones surpass other brands you've used. It's truly rewarding to know that the noise cancellation is making such a difference for you. The HD Noise Cancelling Processor QN1 and Integrated Processor V1, working with eight microphones, are what deliver that truly immersive, distraction-free listening experience you're praising. We're also glad the setup was easy with the app!

      Thanks for choosing Sony, and have a wonderful day!
      DiegoV Sony_US

  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelling and great sound. Comfortable and has metal hinges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best noise cancellation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best if not the best noise cancellation headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user131318,

      That's fantastic to hear! We're absolutely delighted to hear your WH-1000XM6 headphones have the very best noise cancellation. We strive to deliver an unparalleled listening experience. Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever owned. The surround sound feature is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crf42,

      That's wonderful to hear! We are thrilled you're loving the WH-1000XM6 and are experiencing the amazing quality of the surround sound feature.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Pretty solid

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been looking for an over ear headset fir a while.. so many seem like, even with noise cancelling, the sound quality is still not as full or immersive as in ear buds.. these headphones ar still not quite satisfying what im looking for, but they’re the closest ive found

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LooMcSwag, thank you for your honest and thoughtful review! We're happy to hear the Sony - WH1000XM6 has come the closest to delivering the experience you've been searching for. We understand that finding the perfect balance between sound quality and comfort can be a personal journey—especially when comparing over-ear headphones to earbuds. The WH1000XM6 is designed to offer powerful, immersive audio and advanced noise cancellation, and we're very glad it stood out among your options. Thank you for choosing Sony! Best regards, -Dominick Sony_US