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Customer Ratings & Reviews

Your price for this item is $398.00
The comparable value price is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 692 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 692 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelling and great sound. Comfortable and has metal hinges.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound good. Decent app. Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice headphones but a little too expensive for my liking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback and for choosing the WH-1000XM6, MichaelD. We're glad to hear you like the product. We understand that price is an important factor, and we strive to deliver premium features and advanced technology to provide an exceptional listening experience. We appreciate your comments and will share them with our team for future consideration.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    the best headphones everrr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is by far the best headphones I have used . I am happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your enthusiastic review, PatriciaAm!

      We are absolutely delighted to hear that you feel your WH-1000XM6 headphones are by far the best you have ever used! Your happiness is our top priority.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Pretty dope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the xm5 and the difference is noticeable. I would definitely say get it if you have the budget

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LEOR!
      Thank you for your feedback! We are thrilled to hear that you've noticed a significant difference after upgrading from the WH-1000XM5 to the WH-1000XM6.

      This model features advanced noise cancellation and an exceptional battery life, allowing you to enjoy your music without interruption. We appreciate your recommendation!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wanted to love, ended up returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s unfortunate that the impressive audio quality of this headset is held back by uncomfortable, heat-retaining ear pads and annoying touch controls.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing this thoughtful feedback on the WH-1000XM6, KFN3. We’re glad to hear you found the audio quality impressive, as delivering outstanding sound is a key goal for this series.

      Regarding the concerns about comfort and ear pad heat retention: over-ear designs like the WH-1000XM6 are engineered to provide effective noise cancellation and immersive sound, which can sometimes result in warmer ear pads during extended use. User experiences with comfort can vary, and your comment is valuable for us as we continue to refine our design. We recommend taking short breaks during long listening sessions, which can help manage warmth and maintain comfort.

      On the topic of touch controls, the WH-1000XM6 introduces advanced touch functionalities—including swipe and tap gestures—intended to offer intuitive control. We understand they may not suit all usage preferences, and your feedback is important for future improvements. If you encounter any reliability issues with these controls, please ensure your headset’s firmware is updated and consider customizing settings via the Headphones Connect app, which may improve the usability for your specific needs.

      Your feedback will be shared with our product team for future development, as we are committed to enhancing both the listening experience and overall user comfort. Thanks for considering Sony.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Sony M6 headphones are fantastic ...but!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were phenomenal...But (always a but) the connection to attach to external audio did not function properly. I connected wire on plane but could only get left side and subsequently I got no audio on plane or even when connected to job computer. No audio. Crazy but true. This happened May 24,2025 and upon returning to office post flight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wh-1000xm4 still the best for DRUMMERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these cans but just like the xm5's they disappointed me (from a drummer's standpoint). Too boomy on the lows when hitting the floor tom and other low end instruments. It looks like I'll be using my trusty old wh-1000xm4's for the next 3 years. If it wasn't $450 I might keep them around for other purposes, but the price alone is ridiculous, as is all the other brands.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best version yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had every sony wh series headphone and these solve a lot of the issues of previous ones. Still the best out there and better the the xm5s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      Thanks for sharing your experience as a long-time Sony WH series user!

      It's incredibly rewarding to hear that the XM6 headphones are solving past issues and that you find them to be the best out there, even surpassing the XM5s. We're always striving to innovate, and your feedback confirms our efforts.

      Thanks for continue choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Outstanding headphones

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the new Sony XM10006 abd let me say they are outstanding and highly recommended to purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Flan1208,

      Thanks for this fantastic feedback! It's great to hear that you're so happy with your new WH-1000XM6 headphones.

      Your review is a perfect, concise summary of what makes these headphones so good. The "outstanding" performance is exactly what we aim for, and it's clear you're experiencing the top-tier sound quality and noise cancellation they're known for.

      Your recommendation is highly valuable to other people considering a premium pair of headphones. We're confident that your experience will be consistent and you'll continue to enjoy them for a long time.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 4 out of 5 stars

    Great, but worth $450? Eh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Really great. I have the xm4 though and don’t see these as a big enough improvement to pay $450. I returned them and stuck with the xm4. If these were $300ish they would be a no brained

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your honest thoughts and feedback about the WH-1000XM6, MeganB. We’re glad to hear you found them to be a great product, and we completely understand your perspective as a current WH-1000XM4 user considering the upgrade.

      The WH-1000XM6 is designed to build on Sony’s premium sound quality and industry-leading noise cancellation. With each new generation, we work to incorporate both technological advancements and feedback from our users to enhance comfort, usability, and sound experience. Some improvements in the XM6 include even more advanced noise cancellation, crystal-clear calls, and refinements to the overall design for enhanced wearability and ease of use. We appreciate that for loyal XM4 users, these updates may not always feel significant enough for everyone to make the switch at a higher price point.

      Your suggestion regarding pricing is very valuable, and we are always reviewing feedback to find the right balance of innovation and accessibility. We’re grateful for your loyalty to the XM4 and hope it continues to provide excellent performance for your needs. If you decide to try out future models, we hope to deliver features that offer even more value for you.

      Thanks again for taking the time to share your thoughts—your voice truly helps shape the future of Sony headphones.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I love how I can customize my experience through the sound connect app and how seamless the experience is with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User338952,

      Thank you for the amazing review! It brings us great joy to hear that you're loving the Sony WH-1000XM6 headphones. It's great to know that you're taking full advantage of the Sony | Headphones Connect app to customize your sound. We designed these headphones to provide a seamless and personalized experience, whether you're using the Adaptive Sound Control to automatically adjust to your surroundings or enjoying high-resolution audio thanks to LDAC support and our industry-leading noise cancellation.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Great headphones but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great no complaints love the app that it is connected to. Does the job that it is intended to do, when I was on the plane the guy right behind me had a whole conversation and I could hear bits and pieces of it at time with volume on max during songs played. They do everything they say that they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful BT and wired headphones! Best I've ever used!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adler,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’re enjoying the WH-1000XM6 headphones both wirelessly and wired. It’s great to know they stand out as the best you’ve ever used. Thank you for sharing your positive experience with us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all of the xm series and these are easily the best of the bunch, they take the best of the xm-4 and the xm-5’s and combine them, excellent headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnnyD, thank you very much for this fantastic review! It brings us great satisfaction to hear that the WH1000XM6 are being recognized as our best headphones released to date! Taking the best features from their predecessors – the XM4 and XM5 – and elevating them to the next level! Thanks for continue choosing Sony, we really appreciate your loyalty! Sincerely, -Jenn. Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Wireless Headphones for Most

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you are looking audiophile level sound for wireless headphones (Bowers or Mark Levinson) you won't find comperable headphones at this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your thoughtful review and fair comparison, BenM. We appreciate your recognition of the WH-1000XM6 as an outstanding choice in its price segment. While brands like Bowers & Wilkins and Mark Levinson target the audiophile market, the WH-1000XM6 stands out by providing exceptional balance of industry-leading noise cancellation, sound quality, and smart features, all at a more accessible price point. For many listeners, the combination of comfort, advanced technology, and overall listening experience offered by the WH-1000XM6 makes it a standout option among premium wireless headphones.

      Thanks for choosing Sony!

      Gus,
      Sony North America Customer Support Sony_US

  • Rated 5 out of 5 stars

    Upgrade from XM2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good, a little snug on the ears but livable for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MrChuckWagon,

      Thank you for choosing Sony!

      It makes us really happy to hear that you are overall content with the WH1000XM6 headphones. We appreciate your feedback regarding the fit and are glad to know it remains comfortable for you. Thank you for sharing your experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony XM6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my sony xm6. I upgraded from sony xm4 and love the upgrade. I tried Bose Quiet Comfort and Beats Studio Pros but they do not compare. Sony is a great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Spuds,

      Thank you so much for taking the time to share your positive experience with the Sony WH-1000XM6! We're thrilled to hear that you've made the upgrade from the WH-1000XM4 and are enjoying the enhanced features and sound quality.

      We appreciate your loyalty to the Sony brand and are glad that you found our headphones to be superior to others you've tried. Thank you for choosing Sony!


      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony xm6

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and they really enjoyed every part of the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiuL,

      Thank you so much for the 5-star review! It brings us great joy to hear that the Sony WH-1000XM6 headphones were a hit and that the recipient is enjoying them. We really appreciate you choosing Sony for such a special gift!

      Regards,
      Dominick Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Headphones I Have Ever Used

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for a friend who is obsessed with music and hos review is “best headphones I have ever used”

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nicole,

      Thank you for choosing Sony!

      We're thrilled to hear that your friend is loving the WH-1000XM6 headphones. It's always wonderful to gift something that brings so much joy, especially to a music enthusiast! Their review really highlights the quality and performance of these headphones.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing quality and sound. My girlfriend loves it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MaynardC!

      We're thrilled to hear that you and your girlfriend are enjoying the amazing quality and sound of the WH-1000XM6 headphones. We design our premium headphones to deliver an unparalleled listening experience, so knowing that they are a hit is rewarding!

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US