Customer Ratings & Reviews

They hurt my ears, which is disappointing. Cool app, but I bought some Dyson OnTrac headphones to replace these and those are much more comfortable. If you’re more worried about your headphones falling off than you are about your ears being comfy, these are probably fine for you. The OnTrac isn’t as snug, but that makes it easier for me to wear.

I bought this item on the app for an in-store pick up. When i got to the store all they had were boxes with significant damage. They were “brand new” it is pretty disappointing to spend $500 on a new set of head phones and they can’t even offer you a set with an undamaged box.

The delivery service is a little slow compared to other providers, but the product itself arrived well.

In short these Sony XM6 headphones have good build quality, good sound, great noise cancelling, good overall refinement. Overall recommended for over-ear noise cancelling use. Continue reading for more details. Build and overall The XM6 come in a nice fabric storage case. The ear cups rotate to let the headphones fit nicely in the case without it taking up too much space. The case is high quality with a magnetic side latch. The headphones themselves strike a good balance of light weight and good build quality. I found that on my head I had to extend each side slightly and the fit on the ears was good. I didn't feel any annoying sensation of my ears rubbing inside the ear cups which was good. The headphones only have two physical buttons which I really like for the simplicity - noise canceling and power/bluetooth. That said, the side cups can be used to swipe to change track and volume which is another nice touch that worked well. Pairing and App I paired these with an iPhone and the pairing was immediate with no issues. It even prompted me to download the companion app which allows a few settings to be changed such as EQ and listening mode, as well as to swap between noise canceling modes. You can view the type of audio being played and the battery life on the app too. Sound quality I listened to these for a few hours before this review. Overall they offer a sound signature that will appeal to a wide audience. On the default/flat eq setting, the bass is present and slightly elevated but not overdone. The midrange is accurate and detailed but not over-emphasized or overly clinical. The treble feels slightly rolled off which has the effect of making the music sound less harsh over time, but slightly less detailed. It makes for an easy to listen to headphone without listening fatigue over time and a sound signature that almost everyone will find satisfying. Noise canceling Excellent. Both the noise cancelling and transparency/ambient modes work very well. I was able to mow the lawn on noise cancelling mode with excellent results. I was happy to see that the ambient mode works well too, without any hiss or off-putting sound to it. Overall These are a well refined headphone, being on the version 6. They are nice headphones for a large audience of people. That being said, headphones are a very personal device so go and check them out in store.

Honestly little improvements compared to last gen. New techs are over hyped

These headphones are like no other! When I unboxed these, I was first impressed by the durable feal, design and light weight of the headphones. Next it was easy to charge with the USB-C connection. Once charged I paired with my phone, and they immediately connected with the Sound Connect app that I already had installed from previous headphones. The app walked me through the shortcuts the headphones offer by tapping and sliding your finger along the outside of the right earpiece to pause, change the volume and change the song. The app also has many controls from ambient sound control, listening mode, equalizer, adaptive sound control, simultaneous device connect and probably my favorite feature, speak to chat. Turn the speak to chat feature on and all you must do while jamming is say, "hello" and the headphones switch to ambient mode so you can hear and have a conversation with someone. Once you stop talking for 15 seconds, you automatically go back to Noise Canceling where you can't hear a thing but your music. That is so convenient! The app will also show battery life, device settings and give you another set of controls for pause, volume, etc. the same controls you have with tapping and sliding your finger on the right earpiece that I described earlier. Once set up, start listening with great sound that can be fine-tuned to your liking with the equalizer pre-sets and custom settings. Add in the comfort of wearing these headphones for up to 30 hours with one charge, the option to connect with a cord instead of Bluetooth, and a case to store the headphones and wires and there is not much more you can ask for in a high-end noise canceling headphone. These are top of the line and worth a look!

Really solid overall audio package here. Active Noise cancelling through its extensive array of microphones makes for a great listening experience even in louder crowded environments. I took these to my collage and used them to isolate myself from the constant barrage of conversations surrounding me in one of the study spaces we have. Turning on the ANC was a near immediate separation from the environment. I could still faintly hear those closer to me, but the moment I started even quiet music All I could hear was what I intended to hear. Unlike Earbuds with ACN, there was zero feeling of pressure that often comes with noise canceling, it just suddenly made everything fade away. Absolutely amazing performance in that regard. As for as overall sound quality for music, I'm sure a more of an audiophile might pickup some specific area of weakness or strength, but to me they sound pretty good. I don't feel like any particular thing was overpowering in the default sound profile. My music felt clean and clear. I'm not one to pump up the base or anything intentionally, and I appreciate the fact that Sony didn't choose to go overboard with base boost on these out of the box. USB C charging, and the option to use an aux wire and skip the Bluetooth connection is great. If I had any complaint, it's that they aren't available in a wider selection of colors.

While using my phone this headphones keep pausing the music and resuming on its own in about 1/2 second multiple times, just enough to ruin my music listening experience. For a $500 headphones, it's not worthit as the same issue does not occur with other headphones even from the same brand. I looked for solutions online and none of then worked, making me think that this might be a hardware related issue. I do not recommend these.

Heavy and not seamless connection. Other than that a great headset

It is possible that this is a good product but it did not work for me, and I could not get customer support. For $450 I expert customer support.

On an iPhone, sound was poor and not anywhere near AirPods Pro or max. The noise cancelling was similar. This probably has to do with lack of support of non Apple codecs. But disappointing nonetheless.

I switched to the XM6's from Beats Solo 3's. The Beats worked pretty well for me, but ive been itching to upgrade for a while. I went a bit out of my budget for these, but its been worth it. Noise Cancelling is fantastic. These block out almost everything, especially if you have music on. Literally just walked by a random giant firework going off in my neighborhood and heard nothing from it. Noise cancellation also helps the microphone when you're in calls. I can walk down the street with traffic going by and still have a conversation. This was certainly impossible with my Solos. The sound is great. It's a huge improvement from my Beats. The sound is really clear, and I can really hear each part of the song coming together (vocals, instruments, etc.) These also have 360 audio which is pretty neat. Im not sure if i need that, but I like it. I walk a lot and constantly have music going, and these are pretty comfortable. I've had no issues with how they feel when im wearing them, but I haven't gone longer than 1-2 hours at a time. They dont clamp too hard or pull on your ears or anything. They do get my ear area sweating a bit in the 90-100 degree weather I'm living in, but that's to be expected with noise cancelling. I've never been unable to use them because of this though, and it gets about as hot here as anywhere so you'll probably be fine. My only complaint is pretty minor, these aren't super comfortable resting around your neck when you'e not using them. It's fine for a little while, but certainly can't keep them there all day and forget about them like most my other over ear sets. I'm extremely happy with these and am still making excuses to use them. Most purchases the honeymoon period is pretty short, but I'm so stoked to have these.

returned item, and purchased the apple airpod max and they are 100 times better!

I've had multiple iterations of Bose over the years, QC35s the last few years and they've been good but I always felt lacking. I tried the QC Ultra and returned as I didn't find much difference from the 35s. Picked up the Sonys today and I'm literally blown away by the audio quality with spotify. I look forward to my next trip to give them the full run on a flight. But, so far I'm extremely happy with these. Pricey, but worth it. Very comfortable as well.

I fly almost every week and amazed at the difference. Upgrade is highly worth it. Sounds great, noise canceling is remarkable and super comfortable.

wonderful options for equalizer, but youre forced to use the absolutely abyssmal microphone which sounds underwatery and garbage. the noise cancelling is bar none the best in class, and the comfort is phenomenal. but being forced to use the microphone, something that can not be passed through, is a real deal breaker. literally the worst microphone i own is on these june 2025 $450 headphones. what gives?

Walked in wanting to buy the Apple headphones ! Left with these I have 0 regrets and I’m an Apple person ! I love these ! Definitely worth the price! My husband was using the wet vac the other day I didn’t hear anything !

Good sound quality, now I can blast weezer on high definition to suffer more effectively.

Not as clear definition of sound. Compare to xm5 more bass but causing mid/high to loose definition in certian notes. Its comfortable but lacks design that doesnt look like $400+ headphone..

I was expecting a lot, and Sony still over delivered. The jump from noise canceling to ambient sound settings is night and day. Wired in sound quality is really good too.