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Customer Ratings & Reviews

$398.00

Customer reviews

Rating 4.7 out of 5 stars with 1178 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the phenomenal sound quality, comfort, and impressive battery life as major strengths. Many also appreciate the product's portability, lightweight design, and reliable connectivity. However, a few customers have noted concerns regarding heat dissipation, causing ears to sweat, and a desire for a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,178 reviews
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Sony xm6

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing noise cancellation headphones complete upgrade from the previous models

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony m6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality, best sound, good job sony. I love my sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, DavidC!

      We are absolutely thrilled to hear that you love your WH-1000XM6 headphones! Knowing that you recognize the best quality and best sound is a wonderful compliment to our team.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Best Buy Employee

    Rated 5 out of 5 stars

    Good headphones

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love them for the gym, they stay on the head mostly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MasonC, thanks for posting. We're glad that you're enjoying the WH1000XM6 at the gym thanks to their fit and comfort. We appreciate you choosing Sony. -Jenn Sony_US

  • Rated 5 out of 5 stars

    #1 headphones on the market for Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth headphones I’ve ever had and the touch pad is very responsive for volume and skipping songs or pausing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, VisualEyez!

      We’re thrilled to hear these are the best Bluetooth headphones you’ve owned! It’s great to know the touch controls on the WH-1000XM6 are making it easy for you to manage your music and volume on the fly.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Significant Upgrade in Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from XM6. Sound quality is a significant improvement and ANC remains top of class.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CameronB, thanks for sharing your experience with the WH1000XM6! It brings us great satisfaction to hear that you appreciate the technology improvement –immersive sound quality and top-tier noise cancellation! Thanks for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good to use. It sounds better compared to other products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EphraimN,

      Thank you for choosing Sony!

      We're beyond pleased to hear that you're enjoying the WH1000XM6 headphones! It's fantastic to know that you find their sound quality superior to other products. We truly appreciate your feedback and hope you continue to enjoy your listening experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good audio, bad durability

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the audio of this set of headphones is great along side with the noise canceling, however... i cant get behind the fact that the build quality is lacking. It feels like it can snap in half with a slight bend.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrandonJ,

      Thank you for considering Sony products.

      We apologize for the inconvenience and any concern regarding the build quality of your WH-1000XM6 headphones. While we are pleased you are enjoying the audio and noise canceling, we take your feedback on the structural feel very seriously.

      We will forward your comments to our dedicated Sony team for their thorough review. Please be assured that these headphones are engineered with high-quality materials designed for long-lasting durability while remaining lightweight for comfort. We continue to work diligently to enhance our products based on your valuable input.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best comfort and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sony headphones Best-in-class ANC Rich, dynamic sound with deeper bass, clearer mids, and spatial enhancements.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashi, we are truly grateful to hear your feedback!
      The Sony WH-1000XM6 headphones are designed to provide an exceptional listening experience, featuring best-in-class active noise cancellation that allows you to immerse yourself in your favorite music. With rich, dynamic sound, you'll enjoy deeper bass, clearer mids and spatial enhancements that elevate your audio experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great headphones with great quality, noise cancellation is much better than my AirPods Max

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Vic06,

      Thanks for your fantastic review of the WH-1000XM5 headphones!

      We're thrilled to hear you're enjoying their great sound quality and especially that you find the noise cancellation to be one of the best in the market! That's exactly what we strive for!

      We hope you continue to have an incredible listening experience with your XM5s.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WH1000XM6 headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound quality. The noise cancelation is perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KerlinM,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the outstanding sound quality and perfect noise cancellation of the WH1000XM6. Thank you for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony No Bologny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced Sony MX4s and 5s. The 6s are different. As with both of tge other's, they each present " listening" from a different perspective. Not better or worse...just different. You have to choose the perspective that fitscyur taste.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JUMANG,

      We are very glad to hear that you are enjoying the unique sonic perspective of the WH-1000XM6! It is fascinating to hear from a longtime user of the 1000X series, and we appreciate your insight into how each generation offers its own distinct character. We are thrilled that this latest iteration has provided a new way for you to experience your favorite music.

      Thank you for being such a loyal member of the Sony family and for making us part of your daily listening.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    better software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Sony xm4's and 5's, more comfortable, better software

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohannA,

      That's wonderful feedback! We are delighted that you find the WH-1000XM6 headphones to be a clear upgrade from the XM4 and XM5, specifically highlighting the improvements in comfort and software.

      Thank you for choosing Sony!

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Totally worth the $$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones made our long flight so much more enjoyable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KATHYER,

      We're so happy to hear how much you're enjoying the WH1000XM6 headphones! We're proud our industry-leading noise cancellation feature is hitting the mark for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Headphone Xm6 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones, would highly recommend, they are expensive but if you can afford definitely get them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SamuelT,

      Thank you for choosing Sony!

      We're excited to hear that you value the WH1000XM6 headphones and would recommend them to others. Your endorsement means a lot, and we’re glad the quality and experience they offer resonate with you. We appreciate your trust in choosing our product.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Great, if you use your own eq setting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stock eq setting it ships with is awful. However, the eq itself is quite comprehensive and you can dial the sound to your taste pretty quickly. DEFINITELY EXPERIMENT WITH EQ because my first impression when I used it for the first time wasn't very good. Then I spent some time tweaking the eq settings and am now very happy with it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VishalN,

      We are thrilled to hear that after personalizing your settings, you are now very happy with the sound of your WH-1000XM6!

      We appreciate you sharing the tip to experiment with the equalizer to find that perfect balance. It is wonderful that you are now enjoying the benefits of High-Resolution Audio and LDAC support, which ensure exceptional sound quality and detail even when listening wirelessly.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Sony never disappoints! I tend to upgrade with each generation, and these are best yet!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi US285126!
      Thanks for the awesome review! We are thrilled to hear that you've enjoyed every generation of our headphones and that the WH-1000XM6 is your favorite so far.

      These headphones feature our best noise canceling yet to block out the world around you. They are also super lightweight for all day comfort and have a long lasting battery so your music never has to stop.

      We really appreciate your loyalty to the Sony family!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Headphones are nice..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are lovely. Been using them on every trip and to gym. Even on walks. That ate just great headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Knight!
      Thanks so much for sharing your feedback with us.

      We are thrilled to hear that your WH-1000XM6 headphones have become such a big part of your daily routine, from your travels to your gym sessions.

      These headphones are built to keep up with you. They feature world class noise canceling that blocks out the world around you and a long battery life so the music never stops. Plus, they are designed to be super comfortable, making them perfect for those long walks or flights.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Superb Sony headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest headphones I have ever owned definitely would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, PatrickK!

      We are absolutely thrilled to hear that the WH-1000XM6 headphones are the best you’ve ever owned! It’s wonderful to know that our latest noise-canceling technology is delivering the experience you were looking for.

      Thank you for the recommendation and for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The key difference from the xm5s with the xm6 is The ambience is way better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacquelineV, thank you for the wonderful 5-star review! We're really happy to hear that you're enjoying your new Sony WH-1000XM6 headphones. It's fantastic that you've noticed the improved ambient mode—we put a lot of effort into making the listening experience even better with this model. We appreciate you choosing Sony again and for sharing your feedback! Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is great with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Earl,

      It’s rewarding to hear that you are finding the noise cancellation on the WH-1000XM6 to be so effective. Our engineering team has worked tirelessly to refine our dual-processor technology and multi-microphone array to ensure that even the most unpredictable ambient sounds are neutralized, allowing you to enjoy your audio in a truly isolated and high-fidelity soundstage.

      Thank you for choosing Sony.

      Best regards,
      Dominick Sony_US