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Customer Ratings & Reviews

Your price for this item is $394.99
The comparable value price is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 719 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 719 reviews
  • Rated 5 out of 5 stars

    Sony knocks it outta the Club

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, noise cancellation is superb and the fit is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanS,

      Thank you for the fantastic 5-star review! We are thrilled to hear that you think the WH-1000XM6 headphones have great sound, superb noise cancellation, and an exceptional fit.

      It's great to know you're enjoying the results of our HD Noise Canceling Processor QN3, which uses multiple microphones to analyze and block noise in real time, and our refined design that ensures long-lasting comfort.

      Thanks for choosing Sony, have a marvelous day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Amazing sound blocking (for me that is XD)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great! mostly used it with the cellphone while outside^^ has some good noise blocking when you are n a car with 3 people all talking on the phone and one driving with the call coming though the car speakers...couldn't hear JACK! XD sadly tho i had to return them since i wanted to use them on the pc but couldn't get them to connect to the elder one T^T

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mizuki,
      It's truly a pleasure to hear that the WH-1000XM6 headphones were able to deliver such powerful noise cancellation, especially when you were in a car with all that background noise.

      However, we're so sorry to hear that you had trouble connecting them to your older PC and needed to return them. We really appreciate you taking the time to share this with us. Your feedback is valuable and helps us understand how we can improve our products for everyone.

      Thanks for considering Sony products!
      Sincerely,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Great build quality and sound, not a bad first buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first major purchase of a high end headphones this should be a 4 1/2 starts, the build quality is amazing I do not regret my purchase. The only thing i have to say is that the noise cancelling is very noticeable when entering in to different environments with different active noises; where you will suddenly hear the back ground noise at a higher volume than expected. Also make sure you try on the headset before you buy if you have large or protruding ears to make sure its conformable for you, I am noticing that this may have been an issue for me after a hour or two of wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasT,

      We're delighted to hear your WH-1000XM6 headphones are a great purchase with amazing build quality!

      We understand your experience with noise canceling adapting to different environments and the comfort after extended wear. Our Adaptive Noise Cancelling is designed to optimize suppression based on your surroundings. For personalized comfort, we always recommend trying on headphones. If you continue to have concerns, please connect with our support team for further assistance.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever worn. Noise cancelling is top notch and they don’t get uncomfortable after hours of wearing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. JackR,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are easily connected to devises. Volume easy to control and noice cancelling work great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewS! Thank you so much for taking the time to share your experience with the WH-1000XM6 headphones. We are truly glad to hear that you find the connectivity seamless and the volume control user-friendly. It’s also fantastic to know that the noise-cancelling feature is exceeding your expectations.

      These headphones are designed to offer exceptional sound quality and comfort, making them perfect for any listening experience.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I have ever purchased. Very good noice counseling, great sound, good battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your positive experience with the WH-1000XM6, Twoboys! We're thrilled to hear that the noise cancelling, sound quality, and battery life have made such a strong impression. Feedback like yours motivates us to keep striving for excellence in audio technology. Enjoy your listening!

      Thank you again for your review and for being a part of the Sony community!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Exceptional experience over QC35s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving to the XM6 from Bose QC35. The sound quality is way superior and the noise cancelling is absolutely amazing. Flew with the XM6 and it was honestly very good. They cancel out all the constant background noises but also human chatter. The ambient sound mode is exceptional as well! Walked around the airport with the headphones on in the ambient mode and could hear all the chatter around me very very clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It folds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, i use it for gaming and music no issues sound quality is great and it folds up unlike the xm5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nate,

      Thank you for choosing Sony!

      We're immensely pleased to hear you're loving your WH-1000XM6 headphones! It's fantastic that they're performing so well for both your gaming and music, with no issues and great sound quality. We're also glad the folding design is a feature you appreciate!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Totally Worth It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, as a busy mom of 3 who just started an online graduate program I love that I can use these headphones for class/group meetings & have the option to control the noise cancellation at my desire & not worry about sacrificing call quality. I also love the added silence I get at the end of my day when I have my much needed me time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello issie,

      Thank you for choosing Sony!

      We’re delighted to learn that you’re enjoying the WH-1000XM6 headphones! It’s wonderful to see how they’re assisting you in managing the demands of motherhood while you pursue your graduate studies. The adjustable noise cancellation feature is indeed a game-changer, allowing you to tailor your listening experience for both class and those precious moments of peace. We hope you continue to find joy and tranquility with your headphones during your much-deserved me time!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best headphones I have tried so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sounds amazing, look nice, and have a great eq to work with to edit your sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GabeW,

      Thank you for choosing Sony!

      We truly appreciate your feedback on the WH1000XM6 headphones! It's wonderful to hear that you find their sound quality exceptional and their design attractive. We're also thrilled that the equalizer features are elevating your sound editing experience. Thank you for sharing your insights, and we hope you continue to enjoy your headphones!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice the sound quality was really good and they are really comfy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaulF,

      That's wonderful feedback! It sounds like you're really enjoying your Sony WH1000XM6 headphones. We're thrilled to hear that the sound quality is really good and that they're really comfy for you. Comfort and great sound are key, and it's fantastic to know they're hitting the mark!

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    I'm impressed

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright the noise canceling capabilities are unbelievable, the ambient mode sounds nearly completely natural, i heard a leaky faucet while in ambient with music playing, the don't sound so airy, the bass is solid and the new background music mode seems useful. The ai powered theater mode (spacial audio) seems hit & miss but isn't terrible.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Headphones

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! More comfortable than the XM5's. Nice that they fold again too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and bass and everything is better, but what stood out to me the most of the fact that I could charge and use it at the same time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yancy,

      It brings us great joy to hear that the sound, bass, and overall experience of the Sony WH-1000XM6 are better than ever! We are especially thrilled that the ability to charge and use them simultaneously is such a beneficial feature for you. Thank you for sharing this fantastic 5-star feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Totally worth it!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first high end over the ear headphones and i am so pleased with them! I need to figure out the touch control shortkeys became if my shoulder hits the ourside cup it stops, fwds, or rewinds what im listening to. So thats kind of annoying. But i never read the instructions until I dont figuring things out 'naturally'. Noise cancellation is top notch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great battery + sound, some manufacture defects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones and the battery life is amazing. Used it for 5 days without needing to charge. The noise cancel seems to be the same as the xm5 didn't notice much of a difference. The headphones can rotate so the cuffs are pointing in which is better than the xm5 because there were times when it would accidentally start tapping and playing a song or whatever. I like how they still give the option to use a jack if wired is your thing or you can't charge it but want to still use them. The issue's I've had seem to be more from the manufacturing. I had to return it after a week because the headphones had a consistent crackling sound and when I checked online I saw this was a common issue. The second pair i got I hear white noise occasionally which I was told are the microphones adjusting for noise cancelling. My second set also had issues with the different NC levels with the left side letting in more noise than the right. I've heard it's due to possible dust and debris which Is weird because I've only had this second pair for a week and kept it in the case. Might have to return this one too as I can't seem to fix the NC leaking on the left ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MustaphaC,
      Thanks so much for reaching out and sharing your experience with the WH-1000XM6 headphones.
      We appreciate you sharing your thoughts on the new features. It's great to hear you're enjoying the improved swivel design and the flexible connectivity options. We're also glad the battery life is living up to your expectations!

      However, we're really sorry to hear you've had so many issues. That's definitely not the experience we want for our customers.
      For the white noise and noise-canceling issues, here are a few things we can try.

      1. Restart your headphones.
      2. Reset the headphones to factory settings. You can find the steps here: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001863305.html
      3. Update the firmware: Make sure your headphones are running the latest firmware version through the Sony | Sound Connect app.

      If none of those steps work and you're still having trouble, we strongly recommend you to contact our support team for assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for considering Sony products and for your thoughtful input.
      Sincerely,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Best headphones in a long time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality, and the comfort. Definitely recommend for audiophiles

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great, light-weight headphones

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and amazing sound quality. I love the improvements to the ambient sound control and the different listening modes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best noise canceling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise canceling headphone out there, when this headphone was turned on with the noise canceling on it is like a sound dampening bubble around you. Great headphone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your incredible review, Michael!

      We are absolutely thrilled to hear you call the WH-1000XM6 the best noise canceling headphone out there! Your description of feeling like you are in a "sound dampening bubble" is a fantastic compliment and perfectly captures what we aim for with our industry-leading Noise Canceling technology.

      It's rewarding to know that the advanced processing and multiple microphones are delivering that level of pure, uninterrupted immersion for you.

      Thank you again for choosing Sony to be your companion for great sound and silence!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Clear sound and easy use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and sound control.. Nice case. Great quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your positive experience with the WH-1000XM6, ANTHONYW! We're thrilled to hear you’re enjoying the great battery life, excellent sound control, the nice case, and the overall quality.

      Our team is dedicated to delivering headphones that combine outstanding sound performance, long-lasting battery life, and thoughtful design for daily convenience. Your feedback means a lot and helps us to keep innovating for our customers.

      Thank you for choosing Sony, and we hope you continue to enjoy your listening experience!

      Best regards,
      Gus
      Sony Social Media Team Sony_US