Customer Ratings & Reviews

Hi Jbchicago, thanks for the fantastic review on the Sony - WH1000XM6! We are thrilled to hear that their lightweight design makes them perfect for your work and daily commute. We appreciate you sharing your positive experience, and thanks for being part of the Sony family! Regards, -Dominick

Thank you for the positive feedback, KevinH!

We are delighted to hear that you find the WH-1000XM6 headphones Very great! It is wonderful that you love the noise cancelling and the control you have over your listening experience with the sound equalizer.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Sgvjon,

Thank you for your exceptional 5-star rating and for sharing your upgrade story—it’s great to know that after years of daily use with your WH1000XM4, your new Sony headphones have proven to be a superb replacement. The WH1000XM6’s industry-leading noise cancelling technology and refined comfort make every listening session enjoyable, whether you're at work, home, or on the move.

Thank you for choosing Sony—may your day be as seamless and clear as your listening experience!
DiegoV.

Hi Brea,

That is wonderful feedback! We are thrilled that you are so glad you purchased the WH-1000XM6 Headphones and are enjoying the clean sound quality and excellent noise canceling. Thanks for choosing Sony.

Best regards, Eliab

Hello Asad,

Thanks for these fantastic five stars!

We're absolutely thrilled to hear your new WH-1000XM6 headphones are proving to be the perfect companion for both your daily routines and your adventures, whether indoors or out.

It's wonderful to know that you're appreciating the amazing sound quality and appreciating the intuitive controls. Remember installing the Sony | Sound Connect app to enhance your experience!

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi KatelynnM,

We are beyond pleased to hear that you love the noise cancellation feature and are enjoying the overall high sound quality of your Sony WH-1000XM6 headphones. We strive to deliver industry-leading audio and quiet, and your feedback is greatly valued!

Thank you for choosing Sony. Enjoy your music and quiet moments!

Regards,
Dominick

Hi Tyton,


We are absolutely delighted to hear that you consider the WH-1000XM6 Wireless Noise Canceling Headphones to be of Great quality and a 10/10 recommend! This model features our new HD Noise Canceling Processor QN3 and an advanced microphone system to deliver what many are calling our best noise cancellation yet, paired with exceptional, studio-quality sound. We are thrilled that you are enjoying their premium performance!

Best regards, Eliab

Hello Cdp4,

Thank you for choosing Sony!

We're thrilled to hear that our WH-1000XM6 headphones made your long car ride with your twins enjoyable. It's great to know that the noise-canceling feature and user-friendly functions helped make your journey smoother. Safe travels!

Best regards,
-Fred

Hi, Aduiohead,

Thanks for the review and the 5-stars rating! We are truly heartened to learn to hear how much you are loving your Sony headphones! Powered by our next-gen processor and intelligent algorithms, the WH-1000XM6 premium headphones deliver studio-quality sound and our most advanced noise cancellation for an immersive, distraction-free listening experience!

Thanks for choosing Sony, have an amazing day!
DiegoV

Thank you for the fantastic review, AideS!

We are absolutely thrilled to hear that your WH-1000XM6 headphones "works just as advertised" and that you would recommend them for everyday use.

We design the XM series to provide a seamless combination of superior sound quality and industry-leading noise cancellation, making them the perfect companion for your daily activities.

Thank you again for choosing Sony and for your recommendation!

Best regards, Gus, Sony Social Media Team

Thank you for sharing your feedback on the WH-1000XM6, GSZona. We are pleased to hear that you find the sound quality great and the Active Noise Cancellation (ANC) to be good.

We also appreciate your honest comments regarding the ear cups. We're sorry to hear that the shallow design is causing discomfort, as comfort is a top priority for us. Your feedback on this matter is incredibly valuable and will be shared with our design and engineering teams for future product development.

Thank you again for choosing Sony and for taking the time to provide us with this important insight.

Best regards,
Gus
Sony Social Media Team

Hi Omar, thanks so much for the fantastic 5-star review! We're thrilled you're loving your new Sony WH-1000XM6 headphones. It's great to hear that their industry-leading noise cancellation, upgraded sound quality, and improved comfort are truly elevating your listening experience. We designed them for exactly that, and we hope you continue to enjoy countless hours of immersive, crystal-clear sound! We appreciate you choosing Sony. Best regards, -Dominick

Hi MariahJ,

We are delighted to hear that you think the Sony WH-1000XM6 are the best headphones ever! Hearing feedback like this truly makes our day and affirms our commitment to providing outstanding audio products. Thank you so much for the fantastic 5-star review and for choosing Sony!

Regards,
Dominick

Thank you for your fantastic review, JorgeL!

We are delighted to hear that you are enjoying the excellent quality and great price of your WH-1000XM6 headphones! Your strong recommendation for anyone to use them is the best compliment we could receive.

We strive to create products that deliver outstanding performance and value, and we are thrilled that we hit the mark for you.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi NoelC,

We could not be more pleased to hear your fantastic five-star feedback!

We appreciate you calling the WH-1000XM6 the best noise-cancelling headphones available. Our engineers worked tirelessly to deliver industry-leading Active Noise Cancellation (ANC), and it is wonderful to know that this feature truly stands out for you.

Thank you for choosing Sony!

Regards,
Dominick

Hi ThiyagarajanG,

It brings us great satisfaction to hear that the WH-1000XM6 headphones are so great and perfect for your daily use!

Thank you for sharing your positive experience and for choosing Sony!

Regards,
Dominick

Hi AdrianneC,

We couldn't be happier to hear that you find the WH-1000XM6 to be a good product! We are thrilled that they fit well and are successfully meeting the needs you purchased them for. Thank you for your review and for choosing Sony!

Regards,
Dominick

Hi Mocchan,
Thanks so much for sharing your thoughts with us on the WH-1000XM6 headphones. We're really sorry about the clamping force being uncomfortable. We genuinely want every listening session to be a good one. Sometimes gently stretching the headband a little or adjusting the earcups angle can help loosen things up for a better fit.

As for the sound, one thing that might help is the Sony | Sound Connect app, there’s a simple built-in EQ, so you can fine-tune the bass and treble to match what sounds best to you.

Thanks for considering Sony and for your valuable feedback, it really helps us improve.
Sincerely,
Estefany

Hi MCMCIggy,

Thank you for taking the time to share your detailed experience with the Sony WH-1000XM6 headphones.

We are truly sorry to learn that the product's performance—specifically the sound, comfort, and noise cancellation—did not deliver the superior experience you were seeking.

We greatly appreciate you providing this specific, valuable feedback. Your comments about the sound profile, ear cup breathability, and noise cancellation have been shared directly with our product development team. This input is crucial as we continuously work to refine the design and performance of our premium audio line.

We hope to have the opportunity to provide you with a better Sony experience in the future.

Regards,
Dominick

Hi XuL1,

That's fantastic! We are thrilled to hear that you find the WH-1000XM6 to be really good, with amazing sound and a comfortable feel. We specifically engineered the XM6 with a refined, soft-fit design and our newly developed driver unit to provide exactly that combination: superior audio clarity and a comfortable fit that you can wear for hours, making it perfect for travel and all-day use. Your positive feedback is exactly what we strive for with our flagship headphones.

Thanks for choosing Sony.

Best regards, Eliab