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Customer Ratings & Reviews

Your price for this item is $398.00
The comparable value price is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 711 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 711 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I highly recommend this head set. Amazing sound quality! The best I have every had to enjoy music with! You will not be disappointed with these .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2013Harley,

      Thanks for sharing such a fantastic review of your WH-1000XM6 headphones. We're delighted to hear you're enjoying their outstanding sound quality and that they've made such a positive difference in your music-listening experience!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Light weight and sounds very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever headset and they sound amazing, they’re very light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MiladW!

      We are absolutely thrilled to hear that you are enjoying your WH-1000XM6 headphones and that they are your first ever headset! That's a huge compliment.

      We appreciate you highlighting that they sound amazing and are very light. We designed the XM6 with a lightweight chassis and premium components to ensure studio-quality audio and maximum comfort, even during marathon listening sessions.

      Thank you again for choosing Sony for your first premium audio experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Expensive and Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Its my first top quality headset but I love it. Some very loud children yelling still maes it through noise cancellation; but if you also have music going you’ll be fine. Very comfortable for wearing while you work for sevral hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndersonM!
      Thanks for sharing your experience with the WH-1000XM6 headphones. We are immensely pleased to hear that you love your first top-quality headset and find them very comfortable for long work sessions.

      We appreciate your decision to go with Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony XM6’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely good quality very high end headphones stays on your head while moving ANC makes it so you can not hear anything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MosesL!
      It is fantastic to know that you feel the WH-1000XM6 headphones are so high-end. We're really glad you feel confident moving around with them on, and that the Noise Cancelling is doing such a great job of letting you disappear into your audio.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased these headphones and I loved the noise cancellation on them, I recommend these headphones to everyone. The headphones were definitely worth 500 dollars, this was one of my best purchases yet and you guys should get it too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChingonGus,

      Thank you for choosing Sony!

      It's a true pleasure to hear you're enjoying your WH-1000XM5 headphones so much! We're glad the exceptional noise cancellation is making such a difference for you and that you consider them one of your best purchases. Thank you for recommending them; we truly value your support and hope you continue to have a fantastic listening experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great all around wireless headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and near perfect ANC. I got them specifically for airline travel and they did not disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonA,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH1000XM6 provided excellent sound quality and effective active noise cancellation, enhancing your airline travel experience. We appreciate you taking the time to share your positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They’re perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended these to me. Noise canceling, Music sounds great, easy to set up and use the app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Omar,

      Thank you for choosing Sony!

      We're excited to hear that you love your new WH1000XM6 headphones! We're glad the noise canceling and music quality are excellent, and that you found the setup and app intuitive thanks to your friend's recommendation. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, definitely the best headphones in today’s market

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GuillermoR,

      Thank you for choosing Sony!

      We’re elated to hear that you’re enjoying the exceptional sound quality of the WH1000XM6. Your confidence in these headphones as the best in today’s market truly encourages us. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best headphone I have ever used. Perfect sound as well as ANC.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello InJ1,

      Thank you for choosing Sony!

      We're excited to hear that the WH1000XM6 headphones have made such a positive impression on you. Your praise for both the sound quality and noise-canceling capabilities means a lot, and we're glad these features are enhancing your listening experience. Thank you for sharing your kind words!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Comfort
    Best Buy Employee

    Rated 2 out of 5 stars

    Amazing Features, Below Average Sonic Performance

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a massive letdown. The soundstage feels super small and cramped, the mids are super weak, the bass is largely absent, and the treble does not stick out of the texture at all. And adjusting the EQ just makes things worse, like if I increase the treble it sticks out as it should but it sounds thin and strained. Increasing the bass overdrives it by quite a bit and it sounds boomy and like I’m listening underwater. I showed them to a few other of my audiophile friends and we all came to the same conclusion. My AirPods Pro 2 have a larger, more full soundstage. My Arctis Nova Pro Wireless’ (yes it is a very different headset) sound worlds more full and precise. Now, as the title says, the features are awesome. They are super comfortable, the battery is plenty big, the dual connections was super convenient, the swipes are intuitive and easy to use. But they just don’t sound good at all. If these were ~$150 then maybe, but for $450?? No way.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    The word for me is disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I saw that the M6 available. From reading and watching reviews everybody was saying oh yeah it's wonderful. 1. Well, the earcup did not fit my ears couldn't get it comfortable fit nor could I get the upper part quit to fit. Oh, it would go on my head and my ears, but I had to keep wiggling them, couldn't get comfortable. Oh and they also became warm/Hot. 2. The app was not intuitive. I never could get them adjusted for sound the way I like to hear it. Very disappointed. 3. I returned them!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryM,
      Thanks for reaching out and sharing your honest feedback with us. We're truly sorry to hear that the WH-1000XM6 headphones weren't the right fit for you. It sounds like you had a really frustrating experience with the comfort and the app and we sincerely apologize for that.

      It's clear how much thought you put into your purchase and it's disappointing when a product doesn't live up to the excitement. We really appreciate you taking the time to share these specific points about the earcups, the fit and the app. This kind of direct feedback is incredibly valuable and helps our team understand what we can improve on for the future.

      Thanks for considering Sony. We hope to have another opportunity to serve you in the future.
      Sincerely,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for cancel noise on long flights... And it beat my expectations.. after almost 20 hour flight I did not feel exhausted.... The best noise cancelling headphones!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kool,

      Thank you so much for the 5-star review! We're thrilled to hear that your WH-1000XM6 headphones not only met but exceeded your expectations on a long-haul flight. Our team put a lot of effort into developing the best possible noise-cancelling technology to create a peaceful and immersive listening experience, especially in noisy environments.

      It's fantastic to know that you felt refreshed and not exhausted after your 20-hour flight. That's exactly what we aim for with the combination of our industry-leading noise cancellation and comfortable design.

      Thanks for choosing Sony, have a fantastic day!
      DiegoV Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones feel a bit overpriced. Sound’s pretty good - clear with tweakable bass - but comfort’s not great, kinda snug compared to Bose that i used for a while. Noise cancellation rocks, and they’re portable, but I expected more for the price

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for taking the time to share your experience with the WH-1000XM6, Alex. Your feedback is incredibly valuable and helps us improve.

      We’re glad to hear you’re enjoying the sound quality and finding the customizable bass and advanced noise cancellation features meeting your expectations. The portability is something many of our users love as well, and we’re happy that stands out for you.

      We’re sorry to hear the fit isn’t as comfortable as you’d hoped, especially compared to your previous Bose headphones. The WH-1000XM6 uses new, softer synthetic leather and padding designed to improve comfort and acoustic isolation. However, we know fit and comfort are very personal, and some users might find the headband or earcups a bit snug out of the box. The padding can soften a bit over time, but if you continue experiencing discomfort, adjustable sliders and rotating earcups may help you find a more relaxed fit. If it doesn’t improve, our support team is happy to assist with tips or explore options.

      Regarding price, we understand your expectations. The WH-1000XM6 is packed with the latest audio processing, adaptive sound controls, and industry-leading noise cancellation, but we recognize value is more than features—it’s about your overall experience. We’re always working to balance new technology and premium materials with the best value for our customers.

      If you have specific feedback or ideas on how we could improve comfort or better meet your expectations, please share them with us. Your input directly shapes future updates and designs.

      Thank you again for your insights and for being part of our community.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Major improvements!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These took everything I didn’t like about the XM5s and improved upon them. The hinge system feels very strong and I have not encountered any creaking. With the XM5s if I turned my head the seal around my ears would loosen enough to where outside noise would leak in, with these XM6s I have no issues moving my head around. I preferred the XM4s base but these do quite well over all. There seems to be a clear separation of the lows, mids and highs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic feedback, Sammi!

      We are absolutely thrilled to hear that the WH-1000XM6 headphones have improved upon the previous generation in the ways that matter most to you, especially addressing the comfort and seal.

      It’s incredibly rewarding to know that you are finding the redesigned hinge system strong and that the improved acoustic seal maintains your quiet listening experience, even when moving your head. We worked hard on these refinements, and your detailed comparison is a great validation of those efforts.

      We also appreciate your insightful comments on the sound quality. Hearing that you perceive a clear separation across the lows, mids, and highs confirms the detailed, balanced audio we strove to achieve. While the bass signature might be different from the XM4s, we're glad the overall audio performance still impresses.

      Thank you again for choosing Sony's flagship headphones and for providing this excellent, comparative review!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is where these headphones truly shine. The audio is incredibly detailed and well-balanced, with a dynamic range that makes every song feel fresh and alive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YunusK,

      Thanks for your wonderful review! We're thrilled to hear how impressed you're with the sound quality of your WH-1000XM6 headphones. It's our goal to create an immersive listening experience, and we're delighted that you're enjoying the detailed, well-balanced, and dynamic sound that makes your music feel fresh and alive.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone Lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones as a graduation gift for my son, and he loves them. The sound quality and noise-canceling features are excellent. He has already recommended them to his friends and others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JungimS

      What a perfect graduation gift! We're absolutely thrilled to hear your son is loving his WH-1000XM6 headphones. It's incredibly rewarding to know that the superior sound quality and advanced noise-canceling features are making such a difference for him, and we appreciate him spreading the word!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 4 out of 5 stars

    Noise Cancellation Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is very impressive. The sound quality may be a bit behind some competitors. However, in my opinion, the whole package that you get from these headphones is unbeatable. If you can get these on sale, I would say that the other headphones can’t compete. I’ve used these on several flights and it’s even blocked out screaming babies. I recommend these to anyone who needs incredible noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Awesome6847,

      Thank you for choosing Sony!

      We're honored to hear that you appreciate the impressive noise canceling capabilities of the WH1000XM6. It's wonderful to know that the overall experience of these headphones stands out to you, especially during flights where they've helped create a peaceful environment. Your recommendation means a lot, and we're glad the combination of features continues to deliver exceptional value. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High Quality headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, very happy with the sound quality and noice cancelation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dean,

      Thanks for this excellent 5-star review! It's rewarding to hear you are very happy with the Sony WH-1000XM6 headphones! We're excited to know that you are enjoying both the exceptional sound quality and the performance of the noise cancellation. Thank you for sharing your positive review and for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I like the fact that it is noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, LatoshaC!

      We are delighted to hear that you are enjoying the great sound and particularly appreciate the noise canceling feature of your WH-1000XM6 headphones. We designed these to deliver truly immersive sound and industry-leading quiet, so it’s wonderful to know we've met your expectations.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Portability, Sound quality

    Rated 4 out of 5 stars

    My son loves these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and boise cancellation. Thank you for bringing back the foldability.

    I would recommend this to a friend