Customer Ratings & Reviews

Hi Golfingirl,

Thanks for sharing your wonderful experience with the Sony - WH1000XM6! We're thrilled to hear they made your long flight more enjoyable. With industry-leading noise cancellation, all-day comfort, and exceptional sound quality, the WH-1000XM6 are designed to keep you immersed no matter where you are.

Thank you for trusting Sony!

Regards,
Dominick

Hi EliS,

Thank you for your review! We're thrilled to hear you're enjoying the top-of-the-line sound quality and noise cancellation of the WH-1000XM6 headphones. We also appreciate your feedback on comfort, especially for glasses wearers.

For the most comfortable fit during long listening sessions, we recommend ensuring the headband is properly adjusted so the earcups sit snugly around your ears without putting too much pressure on your glasses' arms. Many users find that the clamping force and overall comfort improve over time with regular use.

Thanks for choosing Sony.

Best regards,
Eliab

Hi AntC.

Thanks for the review and the 5-stars rating! Thanks for the recommendation towards the commodity on the headphones, as it is something we can definitely take in consideration for future references. We hope you can continue to enjoy the amazing sound quality and top-technology noise cancellation!

Thanks for choosing Sony, have a wonderful day!
-DiegoV

Hi AudioJack, thank you for taking the time to share your feedback regarding the WH-1000XM6 headphones. We sincerely apologize for any disappointment you’ve experienced with the bass performance compared to previous models. We appreciate your insights, as they help us improve our products and better serve our customers.

In addition to adjusting the equalizer settings, we recommend checking the fit of your headphones, as a snug fit can enhance bass perception. Additionally, ensuring that the headphones are fully charged can positively affect performance, as battery levels can influence sound quality.

Thank you for considering Sony products and for your thoughtful input.
Best regards,
Estefany

Hi DaymionC,

We are thrilled you love the great sound quality and the return of the folding mechanism on the WH-1000XM6 headphones, and we are happy your exchanged pair is working perfectly. We sincerely apologize for the initial clicking issue but are glad the battery life is lasting you well through the work week.

Thanks for choosing Sony.

Best regards, Eliab

Hi user648116,

That's wonderful feedback! We are delighted you appreciate the comfort, secure fit, protective case, and the customizable listening features of the WH-1000XM6 headphones.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for your fantastic feedback, gyrlee22! It is truly wonderful to know how much you love your WH-1000XM6 headphones.

We designed these headphones with industry-leading noise cancellation and advanced audio technology to provide an immersive listening experience with exceptional sound quality. It's rewarding to hear that you are enjoying both the deep quiet and the innovative "out of ear" experience. Our goal is to make listening to your favorite content as seamless and enjoyable as possible, whether you're tuning into your surroundings or getting lost in the music.

We appreciate you choosing Sony and sharing your positive experience with us! We hope you continue to enjoy your new headphones.

Best regards,
Gus Sony Social Media Team

Hi BestBAnthony, we are truly wonderful to know that you are experiencing the excellent noise canceling features of the WH-1000XM6. With its ability to block out distractions, you can focus seamlessly on your work. Plus, the sound quality is exceptional and the multi-device switching allows for effortless connectivity.

Thanks for choosing Sony!
Best regards,
Estefany

Hi JacksonC, that's fantastic to hear! We're so thrilled that you're loving the Sony WH-1000XM6 headphones and finding the quality excellent. It's wonderful to know that our industry-leading noise canceling, and the incredibly rich sound with the LDAC codec for high-res audio are making such a difference for you. Enjoy your listening experience, and thanks again for choosing Sony! Regards, -Dominick

Hi KelliC,

We are delighted the WH-1000XM6 headphones are loved by your son and that the powerful noise-canceling helps him focus by reducing external stimulation, making a positive difference in his daily life.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for your fantastic feedback, CharlieR!

We are so pleased to hear that you consider the WH-1000XM6 to be the best headphones you've ever used. Your comment about the noise cancellation being "amazing" is incredibly rewarding for our team. We've put a lot of work into our next-gen processor and adaptive microphone system to deliver industry-leading noise canceling, and it's great to know that you are experiencing the full benefit of that technology.

We hope you continue to enjoy a more immersive and quiet listening experience wherever you go.
Thank you for choosing Sony.

Best regards, Gus, Sony Social Media Team

Hi Animal180!
Thank you so much for your wonderful feedback! It brings us great joy to hear that you are enjoying the WH-1000XM6 headphones. Their impressive noise-canceling feature and exceptional sound quality truly elevate the listening experience. We appreciate your recommendation and hope you continue to enjoy your music with these fantastic headphones!

Thanks for choosing Sony!
Best regards,
Estefany

Hello JustinoL,

Thank you for choosing Sony!

We're elated to hear that you love your WH-1000XM6 headphones! Your appreciation for their design, quality materials, and exceptional sound means a lot to us. It’s wonderful to know they stand out among others you’ve tried, and we’re grateful to be part of your audio experience. Thank you for sharing your kind words!

Best regards,
-Fred

Hi BruceN,

We're so glad to hear that your Sony headphones have delivered the best noise canceling you've ever experienced and impressive battery life. Thank you so much for sharing your fantastic 5-star review—your appreciation for these standout features truly means a lot. The powerful noise cancelling and long-lasting performance are what make the WH-1000XM6 such a remarkable listening companion.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Hi MasonC, thanks for posting. We're glad that you're enjoying the WH1000XM6 at the gym thanks to their fit and comfort. We appreciate you choosing Sony. -Jenn

Hello SriJ,

Thank you for considering Sony products.

We're genuinely sorry to hear that despite the exceptional sound quality, your new WH1000XM6 headphones caused significant discomfort during extended wear, leading to your decision to return them.

This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

Best regards,
-Fred

Hi str8b8ed,

We're glad to hear you're enjoying the excellent battery life and multipoint connection on your WH-1000XM6 headphones. We apologize for the frustration with the noise-canceling fluctuations on the plane. This behavior is most often caused by the Adaptive Sound Control feature, which we recommend disabling in the Sony | Headphones Connect app to maintain a consistent noise-canceling level. If the issue persists, please ensure you have the latest firmware installed.

Thanks for choosing Sony.

Best regards,
Eliab

Hello EvanB,

Thank you for your fantastic review of the WH-1000XM6 headphones! We're thrilled to hear that you find them to be a great product and that they sound really awesome.

It's especially rewarding to know that you've been using them while traveling and experiencing the excellent noise canceling. We design our WH-1000XM series with industry-leading noise cancellation to provide a truly immersive and peaceful listening experience, no matter where you are.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Thank you for sharing your excitement, SusanC!

We are confident that the WH-1000XM6 headphones will be a much loved and appreciated gift, offering top-tier noise cancellation and sound quality.

We agree—the silver color is a fantastic choice!

Thank you for choosing Sony for such a thoughtful present!

Best regards, Gus, Sony Social Media Team