Customer Ratings & Reviews

Hello EvanB,

Thank you for your fantastic review of the WH-1000XM6 headphones! We're thrilled to hear that you find them to be a great product and that they sound really awesome.

It's especially rewarding to know that you've been using them while traveling and experiencing the excellent noise canceling. We design our WH-1000XM series with industry-leading noise cancellation to provide a truly immersive and peaceful listening experience, no matter where you are.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Thank you for sharing your excitement, SusanC!

We are confident that the WH-1000XM6 headphones will be a much loved and appreciated gift, offering top-tier noise cancellation and sound quality.

We agree—the silver color is a fantastic choice!

Thank you for choosing Sony for such a thoughtful present!

Best regards, Gus, Sony Social Media Team

Hi SupremePatron,

It's fantastic to hear you're loving the Sony WH-1000XM6 headphones, especially the improved ANC that eliminates its own white noise, a significant upgrade! While the soundstage is good, it's understandable to miss the "Clear Bass" option from previous models, though the new 10-band EQ in the Sony Headphones Connect app offers ample flexibility to fine-tune the bass to your preference. Your practical advice about opting for the black color for demanding activities like exercise or dirty work is also wise, as the darker finish is generally more forgiving of smudges, sweat, and general wear than the silver.
Thanks for choosing Sony.
-Eliab

Hi ArmandoF,

Thank you for your fantastic 5-star review of the Sony WH-1000XM6 headphones! We are honored to hear that you find them comfortable and appreciate the great quality. It's excellent to know that the sound quality feels premium, especially with the available adjustments!

Thank you for choosing Sony!

Regards,
Dominick

Hi JacquelineV, thank you for the wonderful 5-star review! We're really happy to hear that you're enjoying your new Sony WH-1000XM6 headphones. It's fantastic that you've noticed the improved ambient mode—we put a lot of effort into making the listening experience even better with this model. We appreciate you choosing Sony again and for sharing your feedback! Regards, -Dominick

Hi SrinathP,

Thank you for your fantastic 5-star review! It makes us really happy to hear that you're so impressed with the Sony - WH1000XM6. We designed these headphones to set a new standard, combining our most advanced noise-canceling technology with a powerful and clear audio experience. It's great to know that you feel the sound quality is "too good," and that the noise cancellation is performing exactly as we intended. We appreciate you choosing Sony for your listening experience!

Regards,
Dominick

Hi JashZ,

We're thrilled to hear that you and your whole family are enjoying your new WH-1000XM6 headphones! It’s fantastic to know that they've been such a hit. We take great pride in delivering an incredible audio experience for everyone.

We're particularly glad to hear that the bass and noise cancellation are a highlight for you. The WH-1000XM6 headphones feature our HD Noise Cancelling Processor QN3, which works with multiple microphones to provide our most advanced noise cancellation, letting you truly immerse yourself in your music.

Thanks for choosing Sony, have a harmonious day!
DiegoV

Hi JosueL,

We're thrilled that you are experiencing the improvements firsthand, especially with the enhanced customization options in the app and the strong, updated design. It's our goal to keep refining what makes the 1000X series the best.

Thanks for choosing Sony.

Best regards, Eliab

Thank you so much for sharing your incredible experience with the WH-1000XM6, Kans! It is fantastic to know that you’ve noticed and appreciated the audio improvements from the XM4 to XM5 and now to the XM6. Our team is committed to continuous innovation and precision engineering, and feedback like yours truly motivates us to keep raising the bar with every generation of our headphones. Knowing that the enhancements in sound quality and overall listening experience have made such a strong impact means a lot to us. Your recommendation is genuinely valued, and we hope you continue to enjoy your music to the fullest with the WH-1000XM6!

Thanks for choosing Sony!

Gus,
Sony North America Customer Support

Hello John,

Thank you for choosing Sony!

It's a true pleasure to hear that the WH1000XM6 offers you outstanding comfort and flexible ANC features that enhance your daily listening. We're grateful for your loyalty and delighted that the improvements have made a positive difference for you. Thank you for sharing your enthusiasm!

Best regards,
-Fred

Hi Bengriffin33! We are truly delighted to hear your feedback about the new Sony WH-1000XM6 headphones! It's fantastic to know that you find them to be a great update from the XM3 model.

The WH-1000XM6 features advanced noise cancellation technology, superior sound quality and an impressive battery life, designed to enhance your listening experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Jeff,

That is excellent feedback! We are thrilled to hear that you feel the WH-1000XM6 headphones offer the best combination of sound quality and noise canceling performance compared to others you have tried. We strive to lead in both areas, and we appreciate you choosing our product.

Thanks for choosing Sony.

Best regards, Eliab

Hi LazaraCV,

Thanks for the fantastic review!

We're thrilled to hear that you find the WH-1000XM6 headphones to be wonderful and worth the investment. It's especially rewarding to know that the ease of connection and everyday usability delivering the best listening experience!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony North America.

Thank you for the fantastic review, Jason!

We are so pleased to hear that you find the WH-1000XM6 headphones to be a superior product compared to the competition!

It is incredibly rewarding to know that you prefer our model for its performance and reliability. We strive to provide a seamless and high-quality listening experience.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello NoelL,

Thank you for your fantastic review! We're so pleased to hear you're enjoying the amazing sound, noise cancellation, and transparency mode on your WH-1000XM6 headphones.

The Dual Noise Sensor technology is a key part of what makes the noise cancellation so effective. It uses two microphones on each earcup to capture ambient noise and process it for an even more immersive listening experience, allowing you to seamlessly switch between full quiet and a clear awareness of your surroundings.

Thanks for choosing Sony, and have a wonderful day!
DiegoV

Hi RulaA,

Thank you so much for the 5-star review! We're thrilled to hear that you love your Sony WH-1000XM6 headphones and are enjoying the amazing sound quality and noise cancellation. We're especially glad that the "pure clear" sound is standing out to you. That's a key feature of this model, which was co-created with world-renowned mastering audio engineers to deliver a truly studio-quality sound.

Thank you for choosing Sony!

Best regards,
Dominick

Hi Ashi, we are truly grateful to hear your feedback!
The Sony WH-1000XM6 headphones are designed to provide an exceptional listening experience, featuring best-in-class active noise cancellation that allows you to immerse yourself in your favorite music. With rich, dynamic sound, you'll enjoy deeper bass, clearer mids and spatial enhancements that elevate your audio experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hello JerryW,

Thank you for choosing Sony!

We're thrilled to hear that you're enjoying your WH-1000XM6 headphones. It's great to know that you find the Bluetooth pairing process easy and the battery life impressive. Your experience motivates us to continue delivering high-quality products.

Best regards,
-Fred