Customer Ratings & Reviews

Hi Corey,

We are so glad to hear that you consider the WH-1000XM6 headphones the best you own. It's awesome to know that you're enjoying the theater setting and that you feel they are worth the price. We truly appreciate your high praise and are thrilled to have you as a customer!

Thanks for choosing Sony.

Best regards,
Eliab

Hi NKNewton,

The WH-1000XM6 is a significant step up, and you're right—the ability to listen while charging over USB-C is a crucial quality-of-life feature that fixes a major annoyance from the XM5 model. Beyond that welcome fix, you'll benefit daily from the practical return of the fully foldable design, making them much easier to travel with, and a noticeably improved touch control experience for volume and playback. These minor but important refinements, alongside the superior ANC, really solidify the XM6 as a worthwhile upgrade.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for your fantastic review, DevanshG!

We are committed to delivering audio innovation and a premium listening experience, and your enthusiasm is wonderful validation of that effort.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello Asad,

Thanks for these fantastic five stars!

We're absolutely thrilled to hear your new WH-1000XM6 headphones are proving to be the perfect companion for both your daily routines and your adventures, whether indoors or out.

It's wonderful to know that you're appreciating the amazing sound quality and appreciating the intuitive controls. Remember installing the Sony | Sound Connect app to enhance your experience!

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi Jbchicago, thanks for the fantastic review on the Sony - WH1000XM6! We are thrilled to hear that their lightweight design makes them perfect for your work and daily commute. We appreciate you sharing your positive experience, and thanks for being part of the Sony family! Regards, -Dominick

Hello TYCEL,

Thank you for choosing Sony!

It's wonderful to know that you're enjoying the WH-1000XM6 headphones! We're thrilled that you find the sound quality exceptional, and that both the noise cancellation and talk-through features are surpassing your expectations.

Best regards,
-Fred

Hi Brea,

That is wonderful feedback! We are thrilled that you are so glad you purchased the WH-1000XM6 Headphones and are enjoying the clean sound quality and excellent noise canceling. Thanks for choosing Sony.

Best regards, Eliab

Hi Sgvjon,

Thank you for your exceptional 5-star rating and for sharing your upgrade story—it’s great to know that after years of daily use with your WH1000XM4, your new Sony headphones have proven to be a superb replacement. The WH1000XM6’s industry-leading noise cancelling technology and refined comfort make every listening session enjoyable, whether you're at work, home, or on the move.

Thank you for choosing Sony—may your day be as seamless and clear as your listening experience!
DiegoV.

Hello Cdp4,

Thank you for choosing Sony!

We're thrilled to hear that our WH-1000XM6 headphones made your long car ride with your twins enjoyable. It's great to know that the noise-canceling feature and user-friendly functions helped make your journey smoother. Safe travels!

Best regards,
-Fred

Hi, Aduiohead,

Thanks for the review and the 5-stars rating! We are truly heartened to learn to hear how much you are loving your Sony headphones! Powered by our next-gen processor and intelligent algorithms, the WH-1000XM6 premium headphones deliver studio-quality sound and our most advanced noise cancellation for an immersive, distraction-free listening experience!

Thanks for choosing Sony, have an amazing day!
DiegoV

Thank you for sharing your feedback on the WH-1000XM6, GSZona. We are pleased to hear that you find the sound quality great and the Active Noise Cancellation (ANC) to be good.

We also appreciate your honest comments regarding the ear cups. We're sorry to hear that the shallow design is causing discomfort, as comfort is a top priority for us. Your feedback on this matter is incredibly valuable and will be shared with our design and engineering teams for future product development.

Thank you again for choosing Sony and for taking the time to provide us with this important insight.

Best regards,
Gus
Sony Social Media Team

Thank you for the fantastic review, AideS!

We are absolutely thrilled to hear that your WH-1000XM6 headphones "works just as advertised" and that you would recommend them for everyday use.

We design the XM series to provide a seamless combination of superior sound quality and industry-leading noise cancellation, making them the perfect companion for your daily activities.

Thank you again for choosing Sony and for your recommendation!

Best regards, Gus, Sony Social Media Team

Hi Omar, thanks so much for the fantastic 5-star review! We're thrilled you're loving your new Sony WH-1000XM6 headphones. It's great to hear that their industry-leading noise cancellation, upgraded sound quality, and improved comfort are truly elevating your listening experience. We designed them for exactly that, and we hope you continue to enjoy countless hours of immersive, crystal-clear sound! We appreciate you choosing Sony. Best regards, -Dominick

Hi MariahJ,

We are delighted to hear that you think the Sony WH-1000XM6 are the best headphones ever! Hearing feedback like this truly makes our day and affirms our commitment to providing outstanding audio products. Thank you so much for the fantastic 5-star review and for choosing Sony!

Regards,
Dominick

Thank you for your fantastic review, JorgeL!

We are delighted to hear that you are enjoying the excellent quality and great price of your WH-1000XM6 headphones! Your strong recommendation for anyone to use them is the best compliment we could receive.

We strive to create products that deliver outstanding performance and value, and we are thrilled that we hit the mark for you.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi NoelC,

We could not be more pleased to hear your fantastic five-star feedback!

We appreciate you calling the WH-1000XM6 the best noise-cancelling headphones available. Our engineers worked tirelessly to deliver industry-leading Active Noise Cancellation (ANC), and it is wonderful to know that this feature truly stands out for you.

Thank you for choosing Sony!

Regards,
Dominick

Hi ThiyagarajanG,

It brings us great satisfaction to hear that the WH-1000XM6 headphones are so great and perfect for your daily use!

Thank you for sharing your positive experience and for choosing Sony!

Regards,
Dominick

Hi MCMCIggy,

Thank you for taking the time to share your detailed experience with the Sony WH-1000XM6 headphones.

We are truly sorry to learn that the product's performance—specifically the sound, comfort, and noise cancellation—did not deliver the superior experience you were seeking.

We greatly appreciate you providing this specific, valuable feedback. Your comments about the sound profile, ear cup breathability, and noise cancellation have been shared directly with our product development team. This input is crucial as we continuously work to refine the design and performance of our premium audio line.

We hope to have the opportunity to provide you with a better Sony experience in the future.

Regards,
Dominick

Hi AdrianneC,

We couldn't be happier to hear that you find the WH-1000XM6 to be a good product! We are thrilled that they fit well and are successfully meeting the needs you purchased them for. Thank you for your review and for choosing Sony!

Regards,
Dominick

Hi Mocchan,
Thanks so much for sharing your thoughts with us on the WH-1000XM6 headphones. We're really sorry about the clamping force being uncomfortable. We genuinely want every listening session to be a good one. Sometimes gently stretching the headband a little or adjusting the earcups angle can help loosen things up for a better fit.

As for the sound, one thing that might help is the Sony | Sound Connect app, there’s a simple built-in EQ, so you can fine-tune the bass and treble to match what sounds best to you.

Thanks for considering Sony and for your valuable feedback, it really helps us improve.
Sincerely,
Estefany