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Customer Ratings & Reviews

Your price for this item is $428.00
The comparable value price is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 683 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 683 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    These are amazing headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece has been researching what would be the best overhead heaphones and stumbled upon the xm series. She decided to wait a year until these ones came out and brought them. Not only is the noice canceling fantastic, but so is is the ambient sound mode for when she commutes by foot and bus. The sound quality is phenomenal and theyre so easy to use with the app. Oh and the battery lasts days even with hours of use. Shes only charged them about 4 times, theyve never died, and shes had them for 2 months. I have yet to see her without them on!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keeks,

      We're ecstatic to learn that your niece is loving her Sony headphones and making the most of everything they offer! Thank you so much for the outstanding 5-star rating—it truly means the world. The WH-1000XM6 stands out for its remarkable noise canceling, immersive ambient sound mode, and exceptional battery life, making it a perfect companion whether commuting or relaxing. It's fantastic to know the app makes it even simpler to use and enjoy great sound every day.

      Thank you for choosing Sony—wishing you an amazing day!
      DiegoV. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and sound great. Allowing ambient noise actually amplifies background noise, but it helps to be able to hear yourself talk to not shout at people when using as a headset. They do an amazing job with background noise cancellation. To test my wife was yelling in the room near me and the people on the other end of a meetings call couldn’t hear her at all. However, rocking motions forward and back will result in the noise cancellation causing you to cut in and out. Normal movement is fine though. The magnetic carrying case is much nicer than the previous generations. I also appreciate the ability to feel the difference between the round power button and the oblong feature button. I’m not a fan of the touch controls on the right cup as sometimes they can be a little wonky, but they work way better than on my old XM4s. Overall I highly recommend these headphones and believe it would be hard to find a better pair when caring about sound quality and usage as a headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability, Sound quality

    Rated 5 out of 5 stars

    Nice sound quality and comfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and good sound quality. I like that they brought back the folding feature. I just wish I could keep the ambient sound mode on instead of having it switch back to noise cancellation mode automatically.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Taylor,

      Thanks for the review and the 5-stars rating! We are immensely pleased to hear how much you love your Sony headphones, thanks to the modern and comfortable design and an amazing Sound quality! We can definitely take in consideration your recommendation for future references, so it is really appreciated that you can let us know what upgrades you are looking for!

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Premium performance at a premium price

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People are going to complain about the price and they are correct the price is substantial. With that said, they are hundred percent worth it. You get class leading noise canceling and comfort with very decent sound out of the box that can be tuned in the incredible app to be almost perfect for any listening preference. The included case is very well made, and the magnetic latch is genius because it allows easy and fast access to the headphones. The only problem I have is a nitpick, and that is the build quality is a slight downgrade when compared to other headphones like the bose qc ultra and sonos ace, but the xm6's still feel decent just not as premium. So, if you want the overall best everyday headphones, the xm6's are currently unmatched in the current headphone landscape.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Sound quality

    Rated 5 out of 5 stars

    The best headphones just keep on getting better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light , compact , good for travel , long life battery . stay with me in long trips on one charge , wonderful noise cancellation . watch out you will be screaming to the person next to you without noticing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kero,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality, Noise Cancelling and more features! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat headphones I have ever put on. They're comfortable to wear, battery life is amazing and have excellent sound quality. These are a must if you travel a lot or just want some premium headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Abraham,

      Thanks for choosing Sony!

      It's wonderful to hear that the WH1000XM6 headphones have left such a positive impression on you! Your appreciation for their exceptional comfort, outstanding battery life, and superb sound quality is truly inspiring. We're thrilled that they've become your preferred choice for both travel and premium listening at home. Thank you for sharing your experience, and we hope you enjoy every moment with your WH1000XM6 headphones!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very satisfied with these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and impressive noise cancellation. Great fit on the head, and battery life is on par with the previous XM5s. The background music and cinema features are a great listening experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian!
      Thank you for your feedback! It brings us great joy to hear that you appreciate the excellent sound quality and impressive noise cancellation of the WH-1000XM6. We're also glad to know that you find the fit comfortable and the battery life comparable to the previous XM5s.
      Additionally, the background music and cinema features truly enhance your listening experience, making it even more enjoyable!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    1000xm6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade from my xm3s and xm6 did not disappoint. Loved the noise cancellation on this. The clamping force feels strong in the initial days but when I used it for a couple of days, I grew accustomed to the force and now it feels so comfortable. The cafe mode is something that I am using on a regular basis and that just sets the mood while working. Also got a chance to do a bit of gaming (valorant) and it passed with flying colors. Would highly recommend if someone is coming from xm3s or xm4s. And for the people with xm5s (maybe suffering from hinge issues) I kind of feel the hinge here is good, no signs of breaking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cenzer,

      Thanks for the fantastic 5-star review of your new WH1000XM6 headphones! We're absolutely thrilled to hear they were a successful upgrade from your previous models and that you're loving the noise cancellation.

      Thank you for choosing Sony. We hope you continue to enjoy the premium sound and smart
      features of your WH1000XM6 headphones for a long time to come!

      DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Best headphones on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did it again! Best headphones on the market so far. They are lightweight, very soft, good-sounding and with outstanding Noise Cancellation. Excellent choice for a noisy environment or office.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SergeyP,

      Thank you for choosing Sony!

      We're beyond pleased to hear your positive feedback about the Sony WH1000XM6 headphones! It's fantastic to know that you find them lightweight, comfortable, and with exceptional sound quality and noise cancellation. We're glad that they have exceeded your expectations, especially in noisy environments or offices. It’s rewarding to hear that our product has positively impacted your experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent sounds and noice cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and isolation are great. Very comfortable, excellent battery live. But! The "smart" features are very sensitive and can cut your audio easily. Excellent for long trips.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lulo,

      Thanks for your valuable feedback on the WH-1000XM6 headphones—It's great to hear that you're enjoying the excellent sound quality, isolation, and comfort they deliver!

      Regarding the "smart" features, we understand how frustrating it can be when they are overly sensitive and interrupt your listening experience. The headphones are designed with features like "Speak-to-Chat" and "Adaptive Sound Control" to be convenient, but we know user preference can vary.

      Fortunately, you have control over the sensitivity of these features. You can adjust or turn off most of these settings in the Sony | Sound Connect app. For Speak-to-Chat: You can go into the app settings and adjust the sensitivity of the "Voice Detect" feature to a lower level, or simply turn it off completely if you prefer manual control. For Adaptive Sound Control: You can also manage or disable this feature in the app. It allows you to customize the settings for different locations and activities, or you can set your noise cancellation and ambient sound levels manually.

      If you haven't already, please check the app's settings to fine-tune these features to your liking. May you require guidance during this process, you can contact our live support at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Your feedback is very important, and we'll be sure to pass it along to our product teams.

      Thanks for choosing Sony to be part of your trips!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones for travel + home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sound quality, and the noise canceling is almost too good. My only complaint is that you can only connect to 2 devices at a time and there is a noticable delay in audio for competitive games since it uses bluetooth. If you want to play anything competitive just use the included audio jack cable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RyanG,

      Thank you for choosing Sony!

      We're honored to hear that you appreciate the comfort, sound quality, and powerful noise canceling of your WH1000XM6 headphones. We apologize for the limitations you've experienced with device connectivity and audio delay during competitive gaming.

      To gather more details about this matter and assist you further, please reach out to our dedicated support team for advanced troubleshooting.

      You can find all contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    New Sony Headphone is Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I was impressed by how comfortable it fit on my head. Even more impressive was the sound quality and how easily it paired with my phone. This is a quality product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RichTwinsburg,

      Thank you for choosing Sony!

      We're beyond pleased to hear how impressed you are with your WH-1000XM6 headphones! It's wonderful to learn that you find them so comfortable and that the sound quality and easy pairing with your phone stood out. It's rewarding to know that our product has truly delivered a quality experience for you.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not the best for calls, but music is transcendent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love the over the ear style headphones after years of AirPods use. My only issue is that these headphones are poor for phone calls unless I’m looking straight ahead. They are not good to talk on the phone when I’m doing things that require looking down. The microphone gets muffled terribly and the other caller cannot hear me anymore. I have to take one star away because being able to talk on the phone hands free while I’m doing things is important to me. However, these are really made for listening to music. It was like listening to music for the first time ever. I heard new things in songs I have been listening to for 30 years! When I listened to my favorite opera song (Flower Duet) I actually teared up. There have been zero connectivity problems which is such a relief after AirPods constant connectivity issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeilaD, thank you so much for the detailed review! It brings us great joy to hear how much you've enjoyed the sound quality of the Sony - WH1000M6. It's incredible to know they brought such a fresh and emotional experience to music you've loved for years. That kind of connection is exactly what we aim for.

      We also appreciate you sharing your hones feedback regarding call quality and microphone performance during movement. Your comments are valuable and will be shared with our product team as we continue to refine future improvements.

      Thanks again for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones out there, I really enjoy the sound, how they feel and design

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanR,

      Thank you for choosing Sony!

      We couldn't be happier to hear how much you're enjoying the WH1000XM6 headphones. It brings us great joy to know you love the sound, feel, and design. Thank you for the wonderful review!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright the noise canceling capabilities are unbelievable, the ambient mode sounds nearly completely natural, i heard a leaky faucet while in ambient with music playing, they don't sound so airy (like the xm5s), the bass is solid and the new background music mode seems useful. The ai powered theater mode (spacial audio) seems hit & miss but isn't terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good with flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Closer to 4.5 stars, but rounding down. It's a great set of headphones and the ANC is incredible. They comfortable and the battery is great. My biggest gripes are the build quality and the price. The headphones feel premium in some ways, but the hinges feel suspect and worry about their longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Greatest Of All Time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is Incredible! Hands down the best. I have gone through many pairs of headphone and none of them compare to THE XM6. You usually have basics qualities on headphones like sound, comfort, portability. However the XM6’s “basic” qualities are great qualities. They are by far the most comfortable and high definition sounding headphones. These are generationally superior to everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HumbertoM,

      We're elated to hear that. Thank you for sharing your perfect 5-star rating and such enthusiastic praise for your Sony headphones. It's incredible to know that you're enjoying the exceptional comfort and high-definition sound—they truly set a new standard for headphone quality. Your comments about their generational superiority and outstanding basic qualities mean a lot.

      Thank you for choosing Sony—wishing you an exceptional day!
      DiegoV. Sony_US

  • Pros mentioned:
    Comfort, Portability, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great and the noise canceling is second to none. The case is compact and the headphones are comfy over extended periods of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello headphones,

      Thank you for choosing Sony!

      We're glad to hear that you appreciate the exceptional sound quality and outstanding noise-canceling features of the WH-1000XM6 headphones. It's great to know that the compact case and comfort during extended use have made a positive impression on you as well.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Still the Best Headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very crisp and solid sound, even not using the noise cancellation the sound quality is top notch. Battery life is good also. Earcups are very comfy. 10/10 overall for this one!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Google, thanks for posting this fantastic review.

      We're thrilled to hear you're loving your new XM6 headphones! It sounds like you're experiencing the incredible crisp and solid sound–even not using the noise cancellation.

      We're also glad the battery life is delivering great performance and that the earcups are providing excellent comfort.

      Thanks for the 10/10 rating–we truly appreciate your choice of Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Comfort, Portability, Sound quality

    Rated 5 out of 5 stars

    Sony's masterpiece.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White - is the most top-notch color of the xm6's. Not to mention, the xm6's are great sounding and very comfortable headphones. And they are foldable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SergeyP,

      Thank you for choosing Sony!

      We're beyond pleased to hear how much you’re enjoying your WH-1000XM6 headphones! It’s great to know that the white color stands out as the most top-notch choice for you, and that the sound quality and comfort have exceeded your expectations. The foldable design also makes them extra convenient for travel and storage, adding even more value to your listening experience.

      Best regards,
      -Fred Sony_US