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Customer Ratings & Reviews

Your price for this item is $428.00
The comparable value price is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 683 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 683 reviews
  • Pros mentioned:
    Comfort, Portability, Sound quality

    Rated 5 out of 5 stars

    Sony's masterpiece.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White - is the most top-notch color of the xm6's. Not to mention, the xm6's are great sounding and very comfortable headphones. And they are foldable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SergeyP,

      Thank you for choosing Sony!

      We're beyond pleased to hear how much you’re enjoying your WH-1000XM6 headphones! It’s great to know that the white color stands out as the most top-notch choice for you, and that the sound quality and comfort have exceeded your expectations. The foldable design also makes them extra convenient for travel and storage, adding even more value to your listening experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Portability, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Sony MX6

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after having the Sony Mx4s. I will say there are a lot more notes and the additional mics were very nice. Personally I feel like the noise cancellation was still the same if not a little better but the thing that sets these apart is the immersive sound. There were three different modes you could choose from and I really enjoyed how it affected the music on top of that. The new design with a wider headband and being able to fold was very nice. I also love how they changed the case design to be magnetic very useful. The touch controls also seemed more responsive than previous designs but overall they were really good headphones for the price though I do think that the Mx 4s are still more than enough, but if you are really wanting the top of the top headphones, I think these are good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SavannahH,

      Thank you for choosing Sony!

      We're beyond pleased to hear the WH1000XM6 headphones’ immersive sound, new design details, and responsive touch controls have impressed you. Knowing you appreciated the added mics, the multiple sound modes, and the practical upgrades like the magnetic case truly encourages us. Thanks for your thoughtful feedback—enjoy exploring all they have to offer!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are some of the best versions I have purchased in a while! The quality of the sound for the headphones are very clear and a perfect set of Bass (for those who have an interest for bass). Making thr headphones foldable; make is very easy to take anywhere

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zamora,

      That is truly fantastic to hear! We appreciate you choosing the WH-1000XM6 headphones, and we're thrilled that they are some of the best you've purchased.

      It sounds like you've perfectly captured the key elements we focused on: the clear sound quality and perfect bass for an engaging listening experience, and the foldable design for excellent portability.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Portability, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Noticeable upgrade from the WH1000XM5

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeable upgrade from the WH1000XM5. - Sound quality is a bit better, while keeping the custom EQ on the app. - ANC is clearly more effective - Having a round button for power and keeping the old long strip for ANC toggle is such a minor change but makes it so much better to use, no more getting the 2 mistaken for each other - They might not fold as much as the WH1000XM4 did, but at least different from the XM5 they do fold again which makes the footprint smaller, both in or out of the case

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matheus, thank you for taking the time to share your feedback about the WH1000XM6 headphones!
      We're thrilled you love the enhanced sound quality and Active Noise Cancellation!
      Thank you for your feedback on the new design, including the round power button and ANC toggle. We're committed to improving usability and it's great to hear these changes have made your experience better.

      While the WH1000XM6 may not fold as compactly as the WH1000XM4, we’re pleased to offer a design that minimizes the footprint for easier transport.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Portability, Sound quality

    Rated 5 out of 5 stars

    Comfortable and sassy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 Very comfortable and sound is excellent been able to fold it is a plus

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mari,

      We're thrilled to hear you're enjoying the comfort and sound quality of your new headphones! The WH-1000XM6 headphones were designed with both exceptional audio and user convenience in mind, and the ability to fold them for easy storage is a feature we're particularly proud of.

      Thanks for choosing Sony, and have a wonderful day!
      DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones I've Ever Had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever had and in my opinion worth the money. Comfortable for an entire 9 hour flight to Europe and silenced the crying baby onboard. Made my music and games better with a more robust and complete sound. The touch features are an added bonus. If I had one negative it would be that folding them back up into the carrying case can sometimes be a bit challenging if you're in a hurry.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LauraM,

      Thank you for choosing Sony!

      We're pleased to learn that you find the WH1000XM6 headphones the best you've ever had! It's great to hear they were comfortable for your entire flight and did such an excellent job of silencing the noise, including the crying baby. We also appreciate your feedback on the carrying case. Thanks for taking the time to share your experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    One of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ANC headphones I’ve tried, super comfortable. Only negative is they aren’t as loud as others like AirPod maxes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Andy! We feel privileged to know you’re enjoying the active noise cancellation and comfort of the WH-1000XM6. Regarding maximum volume, different headphones can have varying loudness due to design choices that prioritize sound quality and hearing protection. If you find the volume lower than expected, ensure your connected device’s volume is turned up and check that no volume-limiting features are active. We appreciate your input as it helps us continue improving our products.

      Thanks for choosing Sony!

      Gus,
      Sony North America Customer Support Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality item. The music sounds so good and the battery life is not too bad. I noticed a few days ago though, that some of my music that played well on it, are no longer working well. I did get a 2 year protection plan, so let's see how that goes in case I need their help.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, IndT.

      We are delighted to hear that you are enjoying the very good quality of your WH-1000XM6 headphones, particularly the clear music sound and the strong battery life!

      We are, however, concerned to hear about the recent issue where some of your music is no longer playing well. This kind of audio skipping or intermittent sound can sometimes be related to Bluetooth connection quality settings, especially when transferring high-resolution audio.

      We would like to help you resolve this right away so you don't need to use your protection plan for a minor issue. We recommend trying this quick fix in the Sony | Headphones Connect app:

      Go to the Sound tab.

      Find the setting for Bluetooth Connection Quality.

      If it is currently set to Prioritize Sound Quality, please try changing it to Prioritize Stable Connection.

      This simple change often resolves unexpected audio playback issues.

      If this step does not fix the problem, please reach out to our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. Our specialists can guide you through other troubleshooting steps, such as performing a software update or a full reset.

      We appreciate you bringing this to our attention and look forward to ensuring your listening experience is consistently excellent!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Comfort All Day Long

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these headphones for a while now and I’m really impressed. The sound quality is clear and balanced. Noise cancellation works great, especially in busy environments, and the battery lasts a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your positive impressions, NadithD!

      We are delighted to hear how impressed you are with your WH-1000XM6 headphones! It’s fantastic to know that you are consistently enjoying the clear and balanced sound quality, which is exactly what we strive for in our premium audio line.

      We're also thrilled that the noise cancellation is working great, especially in busy environments, and that the long-lasting battery is meeting your needs. We engineer these headphones to deliver industry-leading quiet and all-day power, and your feedback is a wonderful confirmation of that effort.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Portability, Sound quality, Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Sony xm6 best yet

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are their best model yet. Excellent noise cancellation and super lightweight. Folding helps with travel as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Passionfruit,

      Thanks for the 5-star rating! We're so happy to hear how much you're enjoying the XM6s! It's great to know you're loving the latest model and you're enjoying its upgrades. We hope you have amazing moments with them.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Good, while XM5 is still not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to XM6 from XM5. The new hinge system, potentially addressing the hinge issues seen with the XM5. I like the folding design and a smaller carrying case. The improvement on noise-canceling is notice-able. Other than that, not so much difference on sound quality. The touch control pad looks more responsive. Did not get a chance to test Microphone yet. Overall, if you like better noise cancellation and the folding design, go for it. Otherwise, XM5 is still good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexZ, thank you so much for sharing your thoughts on the XM6! We are truly grateful to hear about your positive experience with the new hinge system and the improved folding design. It's fantastic to know that you appreciate the enhancements in noise cancellation and the responsiveness of the touch control pad.

      The WH-1000XM6 offers an exceptional listening experience with its advanced features, including an even more effective noise-canceling capability that lets you immerse yourself fully in your favorite music.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Portability, Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sounding, comfortable, and the best part is that they bring the folding back. ANC is really great too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Worthwhile upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable and very lightweight, the audio and bass are vastly improved and worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic feedback on the WH-1000XM6, Skankhut45! We are immensely pleased to hear that you find them really comfortable and very lightweight. It's also rewarding to know that you feel the audio and bass are vastly improved and that the upgrade was worth it for you.

      We designed these headphones to provide a premium listening experience with enhanced comfort and superior sound quality. Your review confirms that we've succeeded in our mission.

      Thanks again for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    What an improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great upgrade from the XM4, which were already amazing. The noise cancelling is noticeably better, and the sound stage is also noticeably improved. I love bass and these headphones deliver. I skipped the XM5 because they didn't fold, and I'm glad these ones fold. The new carrying case is great too. Why didn't they do that sooner? Yes they're pricey, but if you like nice things and can afford to buy them, these are a great purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DamianW,

      Thanks for the review and the 5-stars rating! We are truly heartened to hear how much you are loving your brand new Sony Headphones! It is amazing to hear you are taking advantage of the top-technology features they include, such as a magnificent and enhanced Sound quality, modern and comfortable design and of course, the outstanding and even better Noise Cancelling!

      Thank you for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best All Around Wireless Headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best pair of headphones I have ever had. I hate the price tag but others around this price really do not compare. The comfort without sacrificing sound quality. Bigger Framed Glasses do causes irritation after multiple hours (2+)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reilly,

      Thank you for the feedback. I've adjusted the previous reply to be shorter while still addressing all your points:

      We are thrilled you love the WH-1000XM6 headphones! We apologize that wearing them with your larger framed glasses causes irritation after extended use. To address the pressure, try adjusting your glasses' arms to rest higher or lower on the ear padding, or gently stretch the headband over a few books overnight to slightly reduce the clamping force.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Earphones. Earphones blew away.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Cancels most sounds if you chose. Very comfortable. I used when riding my CanAm Spyder motorcycle with other bikers with loud pipes. Options are to use bluetooth or plug in earphones. Expensive but worth it - $499.00. I lost mine when a big gust of wind hit me. The earphones blew away and I could not find it anywhere. So I can not provide a picture. Maybe someone will find it in a hundred years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EdwardMatin,

      Thank you for choosing Sony!

      We're so sorry to hear about the inconvenience of losing your earphones to the wind. However, we're delighted you were enjoying your WH-1000XM6 headphones! It's fantastic to know they provided exceptional sound cancellation and comfort on your motorcycle rides. We really appreciate your feedback on both the Bluetooth and wired options.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice.. light, sounds great.. the battery life has been next level from what im used too <Airpod Max>

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent capability > questionable hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitively excellent, with compromise. The ANC is class leading (as good as the professionalized Bose A30s I fly airplanes with), the design is simple and unobtrusive, and the sound quality is acceptable for this category. However, they fall under the Bose QC Ultra in overall comfort and build, and the touch controls are finicky. Comfort was a huge disappointment here. I disliked the hard headband which made sleeping in long commercial flights bothersome, and the warm, rubbery ear-cups which centralize heat and sweat. If you value a great case, the best ANC, and superior sound - get these. If you value build quality and superior comfort, the Bose are your choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaK, thank you for sharing your experience with the Sony - WH1000XM6! We're thrilled to hear you're enjoying their superior sound quality, industry-leading noise cancellation and sleek design. We also genuinely value your comments and feedback on comfort, particularly the headband and earcups during long flights, we'll definitely share them with our product team to improve future versions! Thank you for choosing Sony. Best regards, -Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than my Bise QC ultra's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian sound, brilliant fit, brilliant design. Sony, has once again, outdone themselves

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BEST Sony Headphones00 Ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What first bought me to this purchase was the reviews. I was amazed at the ease of setting it up, the Sound Quality only SONY could pull this off, AWESOME, clear and comfortable. After using them a lot, I noticed the Battery Life was also worth its price in GOLD. I would reccomend these to any and all looking for a quality Headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB!
      It brings us great satisfaction to hear about your experience with your new WH-1000XM6 headphones. We're glad the positive reviews led you to us and that you're enjoying the simple setup and the comfort.

      We put a lot of work into the sound quality and we're so glad you've noticed the clarity and the incredible battery life. We appreciate your recommendation!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US