Customer Ratings & Reviews

Hi User213586,

It is most rewarding to hear that the sound quality, noise canceling, and battery life of your WH-1000XM6 are all performing at a top-tier level for you. We truly value your candid comparison regarding the transparency mode; feedback like yours is vital as we continue to refine our ambient sound technologies to feel as natural as possible.

Thank you for making Sony your choice for premium audio!

Regards,
Dominick

Hi Keeks,

We're ecstatic to learn that your niece is loving her Sony headphones and making the most of everything they offer! Thank you so much for the outstanding 5-star rating—it truly means the world. The WH-1000XM6 stands out for its remarkable noise canceling, immersive ambient sound mode, and exceptional battery life, making it a perfect companion whether commuting or relaxing. It's fantastic to know the app makes it even simpler to use and enjoy great sound every day.

Thank you for choosing Sony—wishing you an amazing day!
DiegoV.

Hello headphones,

Thank you for choosing Sony!

We're glad to hear that you appreciate the exceptional sound quality and outstanding noise-canceling features of the WH-1000XM6 headphones. It's great to know that the compact case and comfort during extended use have made a positive impression on you as well.

Best regards,
-Fred

Hi JuanP,
Thanks so much for taking the time to share your feedback on the WH-1000XM6 headphones!
It brings us great joy to hear that they are one of the best wireless headphones you've experienced and that you love the fit, the perfect sound, and the easy connection process.

Thank you for selecting Sony!
Best regards,
Estefany

Hi somewhereInSF!
It is most rewarding to hear that the WH-1000XM6 is working out so well for your travels and office focus! We are glad the Midnight Blue finish caught your eye and that they stay comfortable even during those long listening sessions.

We're genuinely thankful you decided on Sony!
Warm regards,
Estefany

Hi NOELG,

We’re glad to hear you’re enjoying the comfort and sound quality of the Sony WH-1000XM6 headphones. Providing an excellent listening experience is our priority, and your feedback means a lot to us.

Thanks for choosing Sony.

Best regards,
Eliab

Hello Luis,

Thank you for choosing Sony!

We're elated to hear that your wife loves her new WH1000XM6 headphones. It’s wonderful to know the audio quality, battery life, and comfort are all making a positive impact. We truly appreciate your feedback and hope she continues to enjoy an exceptional listening experience.

Best regards,
-Fred

Hello Kevindoodoo!
We are very glad to hear that you decided to upgrade, and that your new WH-1000XM6 headphones are treating you so well! It is awesome to know that you are loving how lightweight they feel, the easy controls, and that the noise cancellation is performing so wonderfully for you.

Thanks for selecting Sony headphones!
Best regards,
Estefany

Hi DRose,

We are ecstatic to learn that you are enjoying the sound quality and comfort of your new headphones. We know how important a long-lasting battery and a comfortable fit are for all-day listening, so it is wonderful to hear that the WH-1000XM6 is meeting those needs perfectly.

We really appreciate you being part of the Sony family.

Regards,
Dominick

Hi Passionfruit,

Thanks for the 5-star rating! We're so happy to hear how much you're enjoying the XM6s! It's great to know you're loving the latest model and you're enjoying its upgrades. We hope you have amazing moments with them.
Thanks for choosing Sony.
-Eliab

Hi Matheus, thank you for taking the time to share your feedback about the WH1000XM6 headphones!
We're thrilled you love the enhanced sound quality and Active Noise Cancellation!
Thank you for your feedback on the new design, including the round power button and ANC toggle. We're committed to improving usability and it's great to hear these changes have made your experience better.

While the WH1000XM6 may not fold as compactly as the WH1000XM4, we’re pleased to offer a design that minimizes the footprint for easier transport.

Thanks for choosing Sony!
Best regards,
Estefany

Hello Google, thanks for posting this fantastic review.

We're thrilled to hear you're loving your new XM6 headphones! It sounds like you're experiencing the incredible crisp and solid sound–even not using the noise cancellation.

We're also glad the battery life is delivering great performance and that the earcups are providing excellent comfort.

Thanks for the 10/10 rating–we truly appreciate your choice of Sony!

Sincerely,
Jenn.

Thank you for the fantastic review, RishabhK!

We are so pleased to hear that you love the sound, great fit, and equalizer customization options on your new WH-1000XM6 headphones. It's especially rewarding to know that you find the battery life to be a champion, as we designed these headphones for long-lasting, uninterrupted listening. We are confident that the hinges will hold up well to frequent use.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Thank you for that fantastic review, Chrome!

We're thrilled to hear that you love the whole package of the WH-1000XM6 headphones, especially the combination of great sound and exceptional comfort.

We specifically brought back the folding design to make them easy to travel with, and it’s wonderful to know you appreciate the well-made and sturdy feel.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello Terraleth!
Thanks for the awesome review!
We are thrilled to hear that these WH-1000XM6 are among the best headphones you’ve used. We totally get how those fingerprints can be a bit of a nuisance and we really appreciate you sticking with us despite that little annoyance. It’s great to know the battery is keeping up with your lifestyle!

Thank you for putting your trust in Sony!
Best regards,
Estefany

Hi TheDolleden!
Thanks so much for the awesome review and the recommendation.
It brings us great satisfaction to hear that the WH-1000XM6 is the most comfortable pair you’ve ever used! We know how frustrating it can be when headphones hurt the top of your head, so we're glad the design is working out perfectly for you and that the noise cancellation is a hit.

We appreciate your business and thank you for choosing Sony headphones!
Warm regards,
Estefany

Hi ChrisR!
Thanks for sharing your review! We are thrilled to hear that the WH-1000XM6 is the best pair of headphones you’ve owned.

These headphones feature top tier noise canceling that blocks out the world and a battery that lasts for days. The soft padding makes them easy to wear all day, and the crisp sound makes every song feel like a live performance.

We appreciate your decision to go with Sony!
Best regards,
Estefany

Thank you for sharing your feedback, Andy! We feel privileged to know you’re enjoying the active noise cancellation and comfort of the WH-1000XM6. Regarding maximum volume, different headphones can have varying loudness due to design choices that prioritize sound quality and hearing protection. If you find the volume lower than expected, ensure your connected device’s volume is turned up and check that no volume-limiting features are active. We appreciate your input as it helps us continue improving our products.

Thanks for choosing Sony!

Gus,
Sony North America Customer Support

Hi Brandon,

We are thrilled to hear that the WH-1000XM6 is providing such a comfortable experience compared to your previous headphones! It's great that the improved noise canceling is making your flights more enjoyable while delivering that top-tier sound quality.

Thanks for choosing Sony.

Best regards,

Eliab