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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1360 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,358 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit really comfortably and feel great quality wise. The sound quality feels premium especially with all the adjustments that can be made.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArmandoF,

      Thank you for your fantastic 5-star review of the Sony WH-1000XM6 headphones! We are honored to hear that you find them comfortable and appreciate the great quality. It's excellent to know that the sound quality feels premium, especially with the available adjustments!

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing noise cancellation. And sound.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them after seeing multiple reviews saying the noise cancellation was some of the best, it truly is. Before this I’ve been using AirPods, Beats Studio buds and Corsair headphones to try and drown out the noise of my busy household, but these almost make it feel like not a thing is around me. Not to mention the sound quality, I know all the other earbuds and headphones I used before weren’t anything great but these straight up made me stop using my earbuds when walking to the store or when on a long drive (passenger).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SalvadorG,

      We are immensely pleased to hear that the noise cancellation and sound quality of your new Sony WH-1000XM6 headphones have made such a positive difference in your daily life!

      It sounds like these have truly delivered on their promise to create a peaceful, focused listening experience, whether you're managing a busy household or enjoying music on the go. Thank you for choosing Sony and for sharing your detailed feedback!

      Regards,
      Dominick Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great headphones but a slight upgrade from XM5

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These are great just like the XM5 were but in my opinion I think the upgrade from the previous model tends to be good better battery, case and new folding cups and background feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MessiIsTheGOAT, thanks for the fantastic review!
      We are immensely pleased to hear you're enjoying the WH1000XM6 and noticing the improvements over the XM5. The better battery life, the redesigned case, folding earcups, and new background features –one more enhancement worth nothing is the updated noise cancelling processor, which takes ambient sound control to the next level.
      Thanks for appreciating the effort we put on these headphones, and for choosing Sony!
      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    LOVE!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love these so much more than the apple headphones, like they look better and do more noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi student,

      We’re thrilled to hear you love the WH-1000XM6 headphones and appreciate their noise-canceling capabilities and design.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Worth the upgrade from the XM5!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered the XM5,I liked everything except that they weren’t foldable. So I ended returning them. The XM6 are exactly what I was waiting for. The case is smaller and no longer has a zipper. Probably best case out there. The noise canceling is better than the XM5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WoW the Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Happy with how these headphones fit and feel - Sound is OUTSTANDING - Love them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TomL,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH1000XM6 headphones fit comfortably and deliver outstanding sound. It’s great to know they’re enhancing your listening experience in such a positive way.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    What noise?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my go to office and travel headphones. Very comfortable for hours of use. Top notch sound quality and noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuliusS!
      Thank you so much for sharing your feedback with us! It is fantastic to know that the WH-1000XM6 headphones are your go-to choice for travel and work.

      We appreciate your business and thank you for choosing Sony headphones!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Excellent Quality from Sony again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are used daily for multiple things ranging from meetings to phone calls to media consumption. They sound amazing for everything I throw at them. Calls are very clear to me and to the people listening to me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CHRISTOPHERK,

      We're thrilled to hear that your WH-1000XM6 headphones are handling everything you throw at them so flawlessly! It's wonderful to know that they are delivering amazing sound quality and crystal-clear call performance for your daily meetings and media consumption.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation Very comfortable and light

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValeriaZ,

      We're thrilled to hear that you're enjoying the excellent noise cancellation and the lightweight, comfortable design of your new WH-1000XM6! It's great to know they are meeting your expectations for all-day wear.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Exceptional comfort and isolation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The updated padding on the headband completely eliminated the pressure points I normally experience during long audio sessions. The noise cancellation is remarkably effective at silencing loud environments, allowing me to focus entirely on my work. The microphone quality is also superb for virtual meetings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmoghR!
      Thanks so much for sharing your feedback on the Sony WH-1000XM6. It is truly wonderful to know that the updated headband padding makes long sessions comfortable and that the noise cancellation and microphone are helping you power through your work day!

      We are so happy to have you as part of the Sony family!
      Kind regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Absolutely recommend 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I was blown away of how great they sound! Ran a 5K with them on and never had any discomfort! 10/10 recommend, best headphones I have purchased!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichealS,

      We are thrilled that you were blown away by the great sound of the WH-1000XM6 headphones and, even better, that they provided excellent comfort for your 5K run. Hearing that you recommend them as the best headphones you've ever purchased is the highest compliment!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Lightweight and easy to use, sound is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DORISM,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying your WH-1000XM6 headphones. It’s wonderful to know their lightweight design and exceptional sound quality are making a positive impact on your listening experience. We truly appreciate your support and are here whenever you need assistance.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Good new headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my xm4 and needed a replacement. Overall, a nice upgrade (But if I didnt lose my old headphones, probably would not upgrade). The quality of the sound and ANC is amazing -as expected from Sony. The gestures and controls are similar to other sony devices and intuitive. Pairing to the phone and devices are easy with the App. The case is now clam shell with a clip vs. with a zipper. Overall, good new headphones if you need a new one but not too much changes from the xm4

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for this excellent and detailed review, DarrenC!

      We are pleased to hear you consider the WH-1000XM6 a nice upgrade after needing a replacement for your previous pair! It's fantastic to know that the quality of the sound and ANC is amazing and performing exactly as expected from our flagship headphones.

      We also appreciate you highlighting the improvements, particularly how you find the gestures and controls intuitive and the pairing easy using the app. Your feedback regarding the new clamshell case with a clip is very valuable, as we aim to make portability and storage more convenient.

      Your overall assessment—that this is a great purchase if you need a new pair, with subtle but significant changes from the XM4—is highly valuable to other customers looking to make that decision.

      Thank you again for your continued loyalty and for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable, the battery last all of 60+ hours. These things are amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, hottopic515!

      We are absolutely thrilled to hear that you are enjoying the comfort and performance of your new WH-1000XM6 headphones! It is wonderful to know that the comfort is meeting your expectations, but we’re especially pleased that the battery life is standing out to you.

      Thank you again for choosing Sony and for being part of the community!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Pricey but you get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and build quality. I listen to mostly heavy metal and I would say they are decent out of the box for heavier music. After adjusting and messing with EQ it’s much better. The noise cancelling is insane and battery life has been great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SergioC,

      It's great to hear you're enjoying the great sound and build quality of your WH-1000XM6 headphones! We appreciate your detailed feedback, especially regarding heavier music, and it's excellent that you found them even better after adjusting the EQ to your preference. We're also delighted that you find the noise cancellation insane and the battery life great. Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Love these headphones so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around sounding headphones and so comfortable to wear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenessaR,

      We are elated to hear that your new WH-1000XM6 headphones are providing such a balanced and high-quality audio experience. We put a tremendous amount of care into the lightweight design and pressure-relieving cushions to ensure they remain comfortable for even the longest listening sessions. Knowing that both the sound and the fit have impressed you is truly wonderful.

      Thank you for trusting Sony to deliver your favorite music with such comfort.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great over ear headphones, but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these from a lot of the online hype. They truly are great over ear headphones, doing a great job with audio quality and a lot of great bass. The active noise canceling is really strong, and it’s pretty good at automatically switching to transparency mode when it detects you are talking. The pass through audio from your surroundings is crystal clear when that happens. It’s not for me, though, because I was trying these out to see how much better they were than AirPods Pro (2nd gen). To me, the delta was not nearly good enough to warrant something so much larger and harder to travel with (though the case is very nice). AirPods work great for me, so I’m just going to stick to those.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ten out of 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable fit. These headphone are better than anything I've had before

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JustinC,

      Thank you for choosing Sony!

      We're honored to hear that you’re enjoying the great sound and comfortable fit of your WH-1000XM6 headphones. It’s wonderful to know they’ve become your favorite pair, and we truly appreciate you sharing your positive experience with us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sturdy, Comfortable, Top-Tier Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're sturdy, feels very comfortable, the sound quality is top-tier, and the case it comes in is of great quality as well! Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Emre,

      Thank you for choosing Sony!

      We're elated to hear that you’re enjoying the WH-1000XM6! It’s wonderful to know the comfort, sturdy build, and top-tier sound quality are making a positive impact, and that the case adds to your experience. Your recommendation means a lot to us—thank you for sharing your feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    State of The Art

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down most comfortable headphones. The sound is crazy brilliant too!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MayT,

      Thank you for choosing Sony!

      We’re honored to hear that the WH1000XM6 headphones are the most comfortable you’ve experienced and that the sound quality stands out so brilliantly. It means a lot to us to know our headphones can provide both comfort and exceptional audio, enhancing your listening moments.

      Best regards,
      -Fred Sony_US