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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1360 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,360 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly really great sometimes I forget that they are on my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CARLOS,

      We are absolutely thrilled to hear that you are finding your new WH-1000XM6 headphones so comfortable that you forget you are even wearing them! We truly appreciate you sharing your experience.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 1000xm6 are the best noise canceling headphones best comfort

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Baldo,

      Thank you for choosing Sony!

      We're thrilled to hear that you're enjoying the WH-1000XM6 headphones! Their exceptional noise-canceling technology and comfort truly set them apart. It's rewarding to know that our product has contributed to your enjoyment and fulfills your requirements so perfectly.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best Sony headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Headphone with smooth sound quality with excellent battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AkhilJ,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you're enjoying your WH1000XM6 headphones! It's great to know you're experiencing amazing sound quality and excellent battery life. Thanks for sharing your positive experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony M6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancelling. Comfortable fitting and good sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete!
      Thanks for your 5-star review! We're so glad that the WH-1000XM6 are a perfect fit for you. It's great to hear that you're enjoying the noise cancelling and sound quality.

      The WH-1000XM6 headphones deliver studio-quality sound and our most advanced noise cancellation.

      We appreciate you choosing Sony!
      All the best,
      Estefany Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best headphones ever

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They so good noise cancellation good and battery life is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rico, thank you for your feedback! We are delighted to hear that you appreciate the exceptional noise cancellation and impressive battery life of the WH-1000XM6 headphones.

      This model is designed to provide you with a truly immersive listening experience, allowing you to enjoy your favorite music without distractions. Plus, its long battery life ensures you can listen all day without interruption!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is awesome and I love how light they are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling Great sound quality Comfortable wear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ipsi, thank you for this excellent review! We are honored to learn you appreciate the top-tier noise cancellation technology of the WH1000XM6 –it's outstanding sound quality and comfortable design as well! Thanks for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 4 out of 5 stars

    Great build quality and sound, not a bad first buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first major purchase of a high end headphones this should be a 4 1/2 starts, the build quality is amazing I do not regret my purchase. The only thing i have to say is that the noise cancelling is very noticeable when entering in to different environments with different active noises; where you will suddenly hear the back ground noise at a higher volume than expected. Also make sure you try on the headset before you buy if you have large or protruding ears to make sure its conformable for you, I am noticing that this may have been an issue for me after a hour or two of wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasT,

      We're delighted to hear your WH-1000XM6 headphones are a great purchase with amazing build quality!

      We understand your experience with noise canceling adapting to different environments and the comfort after extended wear. Our Adaptive Noise Cancelling is designed to optimize suppression based on your surroundings. For personalized comfort, we always recommend trying on headphones. If you continue to have concerns, please connect with our support team for further assistance.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Epic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i have ever had. sound is amazing, noise canceling is great. the sony app os intuitive, easy to use, and great for cutomizing the headphone opperation. i will say, hand oils and hair oils show up pretty obviously on the darker colors. so maybe go with the lighter one if that matters to you. I still prefer the look of the blue though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeeganP,

      Thanks so much for that wonderful 5-star review! We're thrilled to hear that you consider these the best Sony headphones you've ever had. The amazing sound and great noise canceling you're experiencing are the result of the new HD Noise Canceling Processor QN3 and the 12 microphones that work together to deliver a truly immersive audio experience. We're also glad you find the Sony Sound Connect app so intuitive and helpful for customization.

      Thanks for choosing Sony, and have a beautiful day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, love noise isolation, super light, the battery is so good, dnt have to worry at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user909961,

      Thank you for choosing Sony!

      We're very glad to hear that you're enjoying the WH1000XM6. It's fantastic to know that you appreciate the noise isolation, lightweight design, and impressive battery life. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Peak noise cancelling and great comfort best headphones out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jed11,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Absolute Dual Noise Cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a remote therapist working from home, this has been the ultimate tool for me to focus on their stories and maintain a noise free environment so that they know I am listening and fully present throughout our session. Its quality of dual noise cancellation keeps my dog’s loud barking nonexistent to my clients. It’s been a game changer for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, DamarisR!

      We are so pleased to hear that your WH-1000XM6 headphones have been such a game-changer for your work as a remote therapist. It is incredibly rewarding to know that the dual noise cancellation is helping you create a focused and noise-free environment for your sessions, ensuring that you can be fully present with your clients. We designed these headphones to provide exceptional silence and clarity, and it brings us great satisfaction to know they are helping you in such a meaningful way.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony knocks it outta the Club

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, noise cancellation is superb and the fit is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanS,

      Thank you for the fantastic 5-star review! We are thrilled to hear that you think the WH-1000XM6 headphones have great sound, superb noise cancellation, and an exceptional fit.

      It's great to know you're enjoying the results of our HD Noise Canceling Processor QN3, which uses multiple microphones to analyze and block noise in real time, and our refined design that ensures long-lasting comfort.

      Thanks for choosing Sony, have a marvelous day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience was great and a huge upgrade from the xm4s, better noise cancellation and touch controls however if your not looking to spend the price the xm4s have a greater value for the price. Worth it, but not to the point where its the only option !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emmanuel,

      We're so glad to hear that. Thank you for sharing your experience and for rating your Sony headphones 5 stars! It's fantastic to know the upgrade from the XM4s was meaningful for you, with even better noise cancellation and more intuitive touch controls. It's great that your Sony headphones impressed while offering that next-level listening experience!

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Amazing sound blocking (for me that is XD)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great! mostly used it with the cellphone while outside^^ has some good noise blocking when you are n a car with 3 people all talking on the phone and one driving with the call coming though the car speakers...couldn't hear JACK! XD sadly tho i had to return them since i wanted to use them on the pc but couldn't get them to connect to the elder one T^T

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mizuki,
      It's truly a pleasure to hear that the WH-1000XM6 headphones were able to deliver such powerful noise cancellation, especially when you were in a car with all that background noise.

      However, we're so sorry to hear that you had trouble connecting them to your older PC and needed to return them. We really appreciate you taking the time to share this with us. Your feedback is valuable and helps us understand how we can improve our products for everyone.

      Thanks for considering Sony products!
      Sincerely,
      Estefany Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great sound great anc lightweight. Best features!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kart,

      Thank you for your fantastic feedback on the WH-1000XM6! We're thrilled to hear that you're enjoying the great sound quality, excellent ANC, and lightweight design. it's incredibly rewarding to know we've hit the mark for you. Your 5-star review is a testament to our commitment to innovation and quality. We hope you continue to enjoy your music with the WH-1000XM6 for years to come!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Fixed main issues with xm5s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XM6 has far better hinges, the main breaking point for the XM5s. A recessed power button, differentiates it from the ambient button, making it far less confusing. The biggest gripe i had with the XM5s is their battery life, which was all over the place, but these have solved it with being able to charge while being connected wirelessly! Fantastic

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rylan,

      Thanks so much for the 5-star review of the WH-1000XM6 headphones! We're thrilled to hear that you're enjoying the improvements we've made. We put a lot of focus on refining the design and functionality based on feedback from previous models, so it's great to know that the hinges and the dedicated power button are making a real difference for you. We also heard your feedback on battery life, and we're glad to hear that the ability to charge while connected wirelessly is making for a much better user experience.

      Thanks for choosing Sony, have a fantastic listening day!
      DiegoV Sony_US

  • Rated 4 out of 5 stars

    Noise Cancellation Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is very impressive. The sound quality may be a bit behind some competitors. However, in my opinion, the whole package that you get from these headphones is unbeatable. If you can get these on sale, I would say that the other headphones can’t compete. I’ve used these on several flights and it’s even blocked out screaming babies. I recommend these to anyone who needs incredible noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Awesome6847,

      Thank you for choosing Sony!

      We're honored to hear that you appreciate the impressive noise canceling capabilities of the WH1000XM6. It's wonderful to know that the overall experience of these headphones stands out to you, especially during flights where they've helped create a peaceful environment. Your recommendation means a lot, and we're glad the combination of features continues to deliver exceptional value. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    NOISE CANCELING !!!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] You need to buy these. The noise canceling is so good! I use them editing in DaVinci Resolve. Use them for the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HenryB!

      We are absolutely thrilled to hear that your WH-1000XM6 headphones have become such a versatile part of your daily routine! It is awesome to know that our noise-canceling technology is providing the focus you need while editing in DaVinci Resolve, and then powering you through your sessions at the gym.

      Finding a pair of headphones that can transition from professional creative work to a high-energy workout is exactly what we strive for. We’re so glad you’re enjoying the premium Sony experience across the board.

      Thank you for choosing Sony and for the high recommendation!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling, great sound quality, comfortable to wear for long periods, charge lasts, need a better case to hold them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Obelisk,

      We are thrilled to hear that you are enjoying the industry-leading noise cancellation, brilliant sound quality, and long-lasting battery comfort of your WH-1000XM6 headphones during those extended listening sessions. We also appreciate your honest feedback regarding the carrying case design, as customer insights help us continually improve every aspect of our products.

      Thank you for making Sony part of your entertainment.

      Regards,
      Dominick Sony_US