Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1360 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,358 reviews
  • Rated 5 out of 5 stars

    Genuinely impressed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been genuinely impressed with these as an all-around pair of premium wireless headphones. Sony has clearly refined what was already a stellar formula — the noise cancellation is legitimately among the best you can get right now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JDub,

      We are pleased to learn that you are genuinely impressed with your new WH-1000XM6! It is wonderful to hear that the refinements we've made to our noise-canceling technology are providing you with a premium listening experience that stands out.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Noise Cancellation Exceptional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is very impressive. The sound quality may be a bit behind some competitors. However, in my opinion, the whole package that you get from these headphones is unbeatable. If you can get these on sale, I would say that the other headphones can’t compete. I’ve used these on several flights and it’s even blocked out screaming babies. I recommend these to anyone who needs incredible noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Awesome6847,

      Thank you for choosing Sony!

      We're honored to hear that you appreciate the impressive noise canceling capabilities of the WH1000XM6. It's wonderful to know that the overall experience of these headphones stands out to you, especially during flights where they've helped create a peaceful environment. Your recommendation means a lot, and we're glad the combination of features continues to deliver exceptional value. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    xm6 review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10. Durable enough for the gym. Stylish enough for everyday use. A lot of features in-app for customizing sound quality to your exact preferences

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bspill,

      It’s a true pleasure to hear that the WH-1000XM6 is hitting a perfect 10/10 for you! We designed these to be versatile enough to transition from the intensity of the gym to everyday style without missing a beat. It is fantastic to know you are diving into the Sony | Headphones Connect app to utilize those extensive customization features and tailor the sound quality to your exact preferences.

      Thank you for making Sony your top choice for both performance and style!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Perfect Noise Blocking for Loud Work Environments

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. I work in an industry where my machine is very loud, and these headphones block all noise perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Burton!
      Thanks for sharing your feedback! It brings us great satisfaction to hear that your WH-1000XM6 headphones are helping you stay focused while you work.

      These headphones use multiple microphones to listen to the world around you and cancel out loud background noise instantly. They also have soft cushions that stay comfortable for long shifts and a battery that lasts for days, so you can keep the music going without interruption.

      We really appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are defenetly worth it, these headphones are defently the best investment when it comes to purchase a high quality headphones, the noise cancelletion is one of the best, if not the best in the market and the sound is the best one I've ever experienced with headphones, they are a true go to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntonioH,

      We are absolutely delighted to read your fantastic review of the Sony WH-1000XM6 headphones! Thank you for giving us a five-star rating and calling them a "true go-to" and your best investment in high-quality headphones. We are especially pleased that you recognize the power of the industry-leading noise cancellation and that the sound quality is the best you have ever experienced. Your feedback confirms that we are delivering on our promise of providing premium audio performance and a truly immersive listening experience.

      Thank you for choosing Sony! We hope you enjoy many hours of outstanding sound and tranquility!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best headphones yet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I'll tell you very simply that Bose better watch out because these are really good headphones and I've tried just about everything. The sound is incredible overall and it blocks out the sound and annoys the area making it a very peaceful and calm environment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryT,

      We absolutely love hearing that the WH-1000XM6 have made such a positive difference for you.

      That "peaceful and calm environment" is exactly what we aim for with the noise-canceling technology. Thank you for recognizing their value and for recommending them so highly!

      We appreciate you choosing Sony!

      Best regards,
      Dominick Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Bass is incredible and Cinema mode is great!!

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Cinema Mode is a game changer where I can watch a movie or a tv show and actually feel like Im watching it in in a personal theater. The Bass is solid and defenitly worth the price compared to the apple air pod max. Also can use the aux cord if you want which is another kind gesture from Sony

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good ANC Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio airpods max sound a little bit better though, anc is great and passthrough is natural and customizable. Design is also nice but does not feel too solid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allen, thank you so much for your detailed review and for rating the Sony - WH1000XM6! We're very glad to hear you're enjoying the powerful noise cancellation and customizable ambient sound thanks to the new HD Noise Canceling Processor QN3. We appreciate your feedback on the build feel and the audio, your insights are valuable as we continue to improve our products. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Unbelievable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best and most comfortable headphones money well spent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      We are beyond pleased to hear that your investment in the WH-1000XM6 headphones has paid off so beautifully! We engineered this model with long-lasting comfort and industry-leading sound in mind, so knowing they are the best and most comfortable headphones you have experienced is the ultimate compliment.

      Thank you for choosing Sony to elevate your daily listening experience.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Love these

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones love them a lot and wear them everyday

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the love, AARAVB!

      We are so glad to hear the WH-1000XM6 headphones are hitting the mark and part of your daily routine. Hearing that you wear them every single day is the best compliment we could ask for!

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 3 out of 5 stars

    Great sound, a bit small for the ears

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a great sound-stage and ANC. Compared the AP Max 2, I found them to be a bit quieter and less range. If you have earrings or large ears, they may not provide the best comfort, as I found the ear muffs to be too small for mine.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JOSHA,

      Thank you for sharing your experience with the WH-1000XM6. We understand that comfort is crucial, especially with ear size and accessories like earrings. For the best fit, we recommend adjusting the ear cups gently. If discomfort persists, please visit our support page for personalized fitting tips and solutions: https://www.sony.com/electronics/support.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Comfortable, Fantastic Sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XM6 headphones are great. Switched from Airpods Max to these and found them far more comfortable, much lighter, and the EQ options boost it even more!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan,

      Thank you for choosing Sony!

      We're honored to hear that you've made the switch to the WH1000XM6 headphones and are enjoying their comfort and lightweight design. It's fantastic that the EQ options have enhanced your listening experience even further. Your feedback inspires us to keep refining our products to offer both comfort and superior sound quality. Thank you for sharing your experience with us!

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great headphones

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Audio sounds really good and active noise cancellation is also pretty good too. Better hinges from the xm5 and solid build quality and case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HanzalaZ!

      We are thrilled to hear that you’re enjoying the audio quality and active noise cancellation on the new WH-1000XM6. It’s also great to see that the updated hinge design and solid build quality are hitting the mark for you—we know how important durability is for a premium pair of headphones!

      We appreciate you sharing your experience and choosing Sony for your listening!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Best Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I’ve ever purchased. Ambient mode feels like you don’t have headphones on, and ANC with audio blocks out everything. Sound quality is perfect, no complaints!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamA,

      We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that both the ambient mode and noise canceling are providing such an immersive and seamless experience for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    DAILY USE

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for work (WFH), and for warmups before soccer games. Great sound quality, comfort (despite fitting nice and tight), battery life, and overall look.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful feedback, Olvremm!

      We are so glad the sound quality, battery life, and overall look are hitting the mark for you. It is awesome to know they are keeping you company through those work from home shifts and helping you get hyped up before soccer games.

      We also appreciate you mentioning the nice and tight fit, and we completely understand that a snug feel might take a little getting used to. Thank you for letting us know!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Clear sound and easy use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and sound control.. Nice case. Great quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your positive experience with the WH-1000XM6, ANTHONYW! We're thrilled to hear you’re enjoying the great battery life, excellent sound control, the nice case, and the overall quality.

      Our team is dedicated to delivering headphones that combine outstanding sound performance, long-lasting battery life, and thoughtful design for daily convenience. Your feedback means a lot and helps us to keep innovating for our customers.

      Thank you for choosing Sony, and we hope you continue to enjoy your listening experience!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony - WH-100OXM6

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly over the ear Sounds great ANC is really good They look big, but they are very light in weight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful feedback, IzigC!

      We are so glad to hear the WH-1000XM6 are hitting the mark with their great sound, strong noise cancellation, and that surprisingly lightweight feel despite their size.

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Premium sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and noise cancelation. The fit is very comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. DominicC,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality, modern and comfortable design and Top Technology Noise Cancelling! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    noise cancelling works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work just as I had hoped. they block out more than the rprior model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, Bbbbb!

      We are so pleased to hear that your new WH-1000XM6 are living up to your expectations. It is especially rewarding to know that the upgraded noise canceling technology is blocking out even more sound than the prior model, delivering the premium, quiet experience you were hoping for.

      Thank you again for choosing Sony and for being a part of our community!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great headphones but not great cups

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great base. Great NC. The only downside is the ear cups are to thin/shallow so it's not comfortable to wear for a long time. I bought a thicker replacement cups and now i can wear them all day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bosnianstar,

      Thank you for choosing Sony!

      We’re elated to hear that the WH1000XM6 headphones offer great sound, bass, and noise cancellation. We apologize for the discomfort caused by the ear cup design and appreciate you sharing your solution with thicker replacement cups. Your feedback is important to us as we strive to enhance both performance and comfort in our products.

      Best regards,
      -Fred Sony_US