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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1360 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,360 reviews
  • Rated 5 out of 5 stars

    Big improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have the XM4s, these are much better and cancel almost all airplane noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CromagJohnson,

      We are pleased to learn that your upgrade to the WH-1000XM6 has made such a significant difference in your travels! The XM4 was a fan favorite for years, so hearing that you find this new generation much better at silencing airplane engines is a fantastic testament to our engineering progress. We are thrilled that you can now enjoy a near-silent cabin experience, allowing you to focus entirely on your music or movies during long flights.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling, best sound quality. Comfort is lacking a little with these, could use more cushion on headband.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emily,

      We are immensely pleased to hear that you find the Sony WH-1000XM6 to offer the best noise canceling and sound quality available! Your praise for the core performance is highly valued. We also appreciate your specific feedback regarding the comfort and the cushioning on the headband, which we will certainly share with our design team for future development. Thank you for your review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones! Comfortable and reliable. A must buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Serg,

      We couldn't be happier to hear that your new WH-1000XM6 headphones are providing the comfort and reliability you need. Beyond the classic comfort, the XM6 features our brand-new QN3 Processor, which is seven times faster than previous versions. This works in tandem with an upgraded 12-microphone system to deliver the most precise noise cancellation we have ever engineered. Whether you're in a noisy office or on a long flight, the adaptive AI ensures your music remains the centerpiece of your experience.

      We really appreciate you being part of the Sony family.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great noise cancellation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable with great sound and noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewB,

      We are delighted to hear that you are enjoying the comfort, sound quality, and noise-canceling performance of your new headphones.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great choice and best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality and sound. All The sounds are great and improvised when compared to XM-4.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi prince,

      We are thrilled to hear that you are enjoying the upgraded sound quality! It is great to know that the refinements we've made since the XM4 are delivering an excellent listening experience for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Good pair of headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Project music sounds so good. Only thing that I don’t really like that. It doesn’t have 3-D sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, RomanV!

      We’re glad to hear your music sounds so good on the WH-1000XM6. We appreciate your feedback regarding the 3D sound experience as we are always looking to improve. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones noice canceling is awesome price was great .A all around great product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, harveywalls45!

      We are thrilled to hear that you are loving your new WH-1000XM6! It is great to know that the awesome noise canceling and overall value are meeting your expectations for an all-around great product. We put a lot of work into making our latest noise-canceling technology better than ever, and we are so glad you are enjoying the experience!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony xm5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them. They have excellent sounds quality an noise canceling. I love the user interface it’s very simple and user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DevinT,

      We absolutely love hearing this! It's great that you're experiencing the excellent sound quality, industry-leading noise canceling, and the intuitive user interface of your WH-1000XM6 headphones. Enjoy your distraction-free listening! Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Sony Xm6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling works fantastic for trucking and the audio sound great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GonzaloS,

      We are ecstatic to learn that your WH-1000XM6 headphones are making such a positive difference during your time on the road!

      We know that a trucking environment presents unique challenges, which is why we’ve equipped the XM6 with our most powerful hardware yet: the HD Noise Canceling Processor QN3. Combined with a total of 12 microphones, this system is designed to identify and cancel out the low-frequency roar of a truck engine with incredible speed and precision. We are thrilled that the "great" audio quality is helping you enjoy your favorite tracks and stay focused on the miles ahead.

      Thank you for trusting Sony to be your reliable companion on every journey.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sounding headphones, noise cancelling is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KyleR,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the great sound quality and impressive noise cancelling features of the WH1000XM6 headphones. Your appreciation encourages us to continue innovating and delivering exceptional audio experiences. We're grateful for your support and hope these headphones enhance your listening moments every day.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Is good but need better design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a excelent sound, noise cancelation i didn't listed the person in my side, the control for volume and changed sound is great. The confort is no good, the ear touch the cloth that come inside, need to be deeper, the ear cups are small and don't cover of the ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deeel,

      We are thrilled to hear you find the sound quality excellent and the Noise Cancellation effective enough that you "didn't listed the person in my side," which is the core performance we strive for, and we are glad the touch controls are working great for you. However, we sincerely apologize that the shallow ear cups are causing discomfort by allowing your ear to touch the internal cloth. We recommend that users experiencing this comfort issue consider looking for thicker, custom-depth replacement ear pads from specialized third-party accessory makers, which often resolves the depth problem while maintaining the impressive ANC performance you enjoy.

      Thanks for choosing Sony.
      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Headphone Lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones as a graduation gift for my son, and he loves them. The sound quality and noise-canceling features are excellent. He has already recommended them to his friends and others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JungimS

      What a perfect graduation gift! We're absolutely thrilled to hear your son is loving his WH-1000XM6 headphones. It's incredibly rewarding to know that the superior sound quality and advanced noise-canceling features are making such a difference for him, and we appreciate him spreading the word!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great headphones! Great ANC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good headphones!! Definitely worth the hype! Get them if you love to sink into your music!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ganamdo,

      We feel privileged to know that these headphones have lived up to the hype for you and that you're enjoying such an immersive listening experience! It’s wonderful to hear that you’re able to truly "sink into" your music. The WH-1000XM6 is specifically designed for that level of immersion, featuring our most advanced HD Noise Canceling Processor QN3, which is seven times faster than previous generations to block out even more distraction. Plus, the new foldable design makes it easier than ever to bring that studio-quality sound with you wherever you go.

      Thank you for trusting Sony.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Impressive sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent noise canceling headphones. Great for music, great for gaming and for watching movies too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryP,

      It brings us great satisfaction to hear that the WH-1000XM6 is delivering such an excellent experience across your music, gaming, and movies. We designed these to be versatile for all types of entertainment, and we are glad the noise canceling is performing so well for you.

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Expensive... But the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch sound and immersion. The scene setting is perfect for pulling up to the gym and getting started. High quality!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Dironb!

      We are absolutely thrilled to hear how much you are enjoying the WH-1000XM6 headphones! It’s incredibly rewarding to know that you are experiencing "Top notch sound and immersion" and that the quality is living up to your expectations. We especially appreciate you highlighting how the scene setting creates the perfect focused environment for "pulling up to the gym and getting started." That seamless, high-quality transition from the outside world to your workout is exactly what we strive for!

      Thank you again for choosing Sony to elevate your daily routine!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise canceling great for office work, gaming, traveling, and on the go places.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, JacksonG!

      We’re glad to hear the WH-1000XM6 is the perfect companion for your office work, gaming, and travels. It’s awesome to know the noise canceling is making a difference wherever you go!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Tea sony-global

  • Rated 5 out of 5 stars

    Unique headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No words. Just buy if you care for quality. Extremely comfortable for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TechFinGaming,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH-1000XM6 headphones are delivering exceptional quality and comfort for you. It means a lot to us that they have become an essential part of your listening experience. Your straightforward recommendation is truly appreciated!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best noice cancellation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these on a plane. Took them off mid flight and didn’t even realize there was a crying baby next to me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonnyG
      Thank you for sharing your experience with the WH-1000XM6 headphones! We are immensely pleased to hear that our noise canceling worked so well for you on your flight.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancellation and ambient aware setting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bmou,

      It brings us great satisfaction to hear that the advanced noise cancellation and ambient aware settings on the WH-1000XM6 are keeping you seamlessly connected to your surroundings while blocking out distractions.

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Perfect sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect because im use different type of headphone and this is the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MICHAELAM!
      Thank you so much for sharing your wonderful review! It is fantastic to know that our Sony WH-1000XM6 headphones stand out as the absolute best compared to the other pairs you have used.

      We truly appreciate you taking the time to share your experience with us, and we are so glad everything is perfect for you.

      We're genuinely thankful you decided on Sony!
      Kind regards,
      Estefany Sony_US