Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1361 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,359 reviews
  • Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of these headphones have amazing and rich quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Santiago,

      Thank you for choosing Sony!

      We're honored to hear that the WH1000XM6 headphones deliver amazing and rich sound quality. Your appreciation inspires us to keep pushing the boundaries of audio excellence for an immersive listening experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony - WH-1000XM6- Noise Canceling great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purpose of the purchase was to have headphones that could block out my surroundings and allow me to create an appropriate environment for studying, without the distraction of nearby conversations. These headphones do exactly that. I am still getting used to the level of silence they produce, but I believe they do fulfill their purpose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulissaG!
      Thanks for sharing your experience! It is truly wonderful to know that your WH-1000XM6 headphones are helping you create that perfect, quiet space for your studies. It’s great to hear they are providing the silence you need to stay focused.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding headphones I’ve ever heard and had. Would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RyanC,

      Thank you for choosing Sony!

      We're honored to hear that the WH1000XM6 headphones are the best sounding you've ever experienced and that you would purchase them again. Your loyalty means a great deal to us, and we’re proud to provide products that deliver exceptional audio quality and enjoyment.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best noise canceling

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a truck driver I suffer noise in my cabin. This headphones are absolutely best in terms of noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MARCINK,

      It is fantastic to know that your new headphones are making your time on the road much quieter and more comfortable. Truck cabins can be incredibly loud, so we are incredibly proud that our active noise-canceling technology can provide you with the peace and quiet you deserve during those long hauls.

      Thank you for choosing Sony to be your co-pilot on the open road, and drive safely!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Excellent sound!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Good quality of noise canceling. A little bit confuse to use the commands but after a few uses became easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarceloC,

      Thank you for choosing Sony!

      It brings us great joy to hear that you're experiencing excellent sound and good quality noise canceling with your WH-1000XM6 headphones! We appreciate your patience as you learned the controls and are glad they became easy to use after a few uses.

      Best regards,
      -Fred Sony_US

  • Rated 3 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More AI and not very loud, really good with sweat, doesn’t slip, but has gaps.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shay,

      We’re glad to hear you’re finding the WH-1000XM6 to be a stable and secure fit! To address the volume levels, we recommend checking the "Sound" tab in the Sony | Sound Connect app to ensure the "Volume Liaison" or safety limiters aren't capping your output, and you can also use the equalizer to boost specific frequencies to your liking. Regarding the "gaps" in the ear cups and sweat exposure, please note that these headphones are not officially IP-rated for water or sweat resistance; we recommend wiping them down after use and ensuring a snug headband adjustment to maintain the best acoustic seal for the noise canceling to function optimally.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Best Product vs Bose Quite Comfort Ultra

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, the noise cancellation is unmatchable. I have used Bose Quite Comfort Ultra too but this one is best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SomeNathChakraborty,

      Thank you for choosing Sony!

      We’re elated to hear that you’re enjoying the WH1000XM6 headphones and their unmatched noise cancellation. It’s rewarding to know they stand out as the best among the brands you’ve used. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Good headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is really good i love it i never had these before i will tell my friends about it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tribalchief!
      It is fantastic to know that you love your new WH-1000XM6 headphones, especially since they are your first pair! We are incredibly grateful that you're planning to tell your friends all about them.

      These headphones feature our best noise canceling technology to block out background sound, plus a massive 30-hour battery life.

      Welcome to the Sony family!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Best Sony headphones yet!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing the music sounds top quality better then the apple headphones cancels better sound from the outside overall probably the best purchase I have made

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rigo,

      That's fantastic to hear! We're delighted you find your WH-1000XM6 headphones amazing and that the music sounds top quality. It's great to know you're experiencing superior noise cancellation from the outside world. Your feedback that this is probably the best purchase you've made truly means a lot to us! Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Fantastic headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and fit great. Just be wearing of sweating with them on. The noise canceling is amazing as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobR,

      We couldn't be happier to hear that you find the sound and fit great and that the noise canceling is amazing! We engineered the WH-1000XM6 headphones to deliver a truly immersive and premium audio experience, and we appreciate your feedback on these core features.

      We also appreciate you providing the helpful note regarding sweating while wearing them—that is useful information for other customers who plan to use them during rigorous activity.

      Enjoy the silence and the music!

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Sony XM6's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of headphones with great sound quality, I think they sound too muddy. I use a pair of air pods max and I feel like the sound quality doesn't compare unless you like a more bassy sound. Airpods have a more balance sound. Great build quality and very nice case. Simply wasn't for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maximilian,

      Thank you for your detailed feedback on your new WH-1000XM6 headphones. We understand that sound preference which is very personal to each listener. We're pleased to hear you appreciate the great build quality and very nice case of the XM6. Your insights are valuable as we continue to evolve our audio products. Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony XM6’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely good quality very high end headphones stays on your head while moving ANC makes it so you can not hear anything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MosesL!
      It is fantastic to know that you feel the WH-1000XM6 headphones are so high-end. We're really glad you feel confident moving around with them on, and that the Noise Cancelling is doing such a great job of letting you disappear into your audio.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise reduction tap feature especially for airplanes and comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StanR,

      We are truly heartened to learn that the WH-1000XM6 is making your travels more comfortable! It is wonderful to hear that the noise reduction and its features are providing the convenience and quiet you need while flying.

      We really appreciate you choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony wh+0000xm6

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great headphone very clear great Bass I'm very happy with how it sounds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Terry!

      We are so happy to hear that the WH-1000XM6 is delivering the clear sound and great bass you were looking for. It’s wonderful to know that our latest flagship model is hitting all the right notes for you!

      Enjoy the music, and thank you for choosing Sony!

      Best regards,

      Gus Sony Social Media Team sony-global

  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent Audio

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Completely flabbergasted by what I am hearing when using this product. Blown away by the audio improvements from xm4 to xm5 to now these. Very highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your incredible experience with the WH-1000XM6, Kans! It is fantastic to know that you’ve noticed and appreciated the audio improvements from the XM4 to XM5 and now to the XM6. Our team is committed to continuous innovation and precision engineering, and feedback like yours truly motivates us to keep raising the bar with every generation of our headphones. Knowing that the enhancements in sound quality and overall listening experience have made such a strong impact means a lot to us. Your recommendation is genuinely valued, and we hope you continue to enjoy your music to the fullest with the WH-1000XM6!

      Thanks for choosing Sony!

      Gus,
      Sony North America Customer Support Sony_US

  • Rated 5 out of 5 stars

    Great noise cancelling

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ANC is the best I've ever tried. I fly a lot and this cancels out almost 100% of ambient noises which makes flying wayyyy more enjoyable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drj5011,

      Thanks for sharing your experience with the WH-1000XM5 headphones! It's fantastic to hear the Active Noise Cancelling is making such a difference for you, especially during flights.

      We're so glad that they are living up to their reputation and making your travels more enjoyable.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Love This Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! Sound quality is so totally awesome. Such a great purchase!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HAPPYUSER,

      We are thrilled to hear that you are loving your new WH-1000XM6 headphones! It is wonderful to know that the "awesome" sound quality and industry-leading noise cancellation have made this such a great purchase for you.

      Thanks for choosing Sony. 

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Cannot hear a thing--- in the good way!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Lightweight and the best noise cancellation I have experienced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the detailed feedback, KATHRYNS!

      We are so glad to hear the lightweight design and top-tier noise cancellation are working out so well for you on the XM6s!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Best headphones Ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best products you can find in the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SMasih,

      It is truly wonderful to know that the WH-1000XM6 headphones stand out as a top tier choice on the market, delivering the kind of exceptional performance and acoustic engineering we strive for.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 3 out of 5 stars

    The Best for Trebles/ANC, But Bass Enjoyers Beware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the XM6s have technically superior active noise cancelling and definition on higher frequencies like trebles and mids, they lack the excellent, impactful bass of previous generations like the XM3 and XM4. Equalization efforts do not fix this. If bass is important to you, I would recommend checking out the previous generations instead (but avoiding the XM5s as their bass is also muddy and weak). If high frequency clarity or noise cancelling are most important to you instead, then the XM6s do perform better, but at a much steeper price tag.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AudioJack, thank you for taking the time to share your feedback regarding the WH-1000XM6 headphones. We sincerely apologize for any disappointment you’ve experienced with the bass performance compared to previous models. We appreciate your insights, as they help us improve our products and better serve our customers.

      In addition to adjusting the equalizer settings, we recommend checking the fit of your headphones, as a snug fit can enhance bass perception. Additionally, ensuring that the headphones are fully charged can positively affect performance, as battery levels can influence sound quality.

      Thank you for considering Sony products and for your thoughtful input.
      Best regards,
      Estefany Sony_US