Customer Ratings & Reviews

Hello Celsius,

Thank you for choosing Sony!

It’s fantastic to know that you find the WH1000XM6 worth the investment! We're delighted to hear that you're enjoying the exceptional sound quality and outstanding noise-canceling features. Thank you for sharing your positive experience with us!

Best regards,
-Fred

Hi KerlinM,

Thank you for choosing Sony!

We couldn't be happier to hear that you are enjoying the outstanding sound quality and perfect noise cancellation of the WH1000XM6. Thank you for sharing your positive feedback!

Best regards,
-Fred

Hi KATHYER,

We're so happy to hear how much you're enjoying the WH1000XM6 headphones! We're proud our industry-leading noise cancellation feature is hitting the mark for you.

Thanks for choosing Sony.

Best regards,
Eliab

Hi BrianM! Thank you for your feedback! It brings us great satisfaction to hear that you are impressed with the WH-1000XM6 headphones.
This model features exceptional sound quality, along with industry-leading noise cancellation technology to ensure an immersive listening experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hi str8b8ed,

We're glad to hear you're enjoying the excellent battery life and multipoint connection on your WH-1000XM6 headphones. We apologize for the frustration with the noise-canceling fluctuations on the plane. This behavior is most often caused by the Adaptive Sound Control feature, which we recommend disabling in the Sony | Headphones Connect app to maintain a consistent noise-canceling level. If the issue persists, please ensure you have the latest firmware installed.

Thanks for choosing Sony.

Best regards,
Eliab

Hello Joan,

Thank you for choosing Sony!

It’s rewarding to hear that you love the look and color of the WH-1000XM6! We’re delighted to know they are helping you study effectively in noisy environments. Thank you for sharing your positive experience!

Best regards,
-Fred

Thank you so much for sharing your feedback! We are immensely pleased to hear that you are enjoying your new WH-1000XM6 headphones and that the sound quality has impressed you. At Sony, we strive to deliver an exceptional audio experience, and it's wonderful to know that our headphones have met your needs. If you haven’t already, be sure to explore the various sound and customization features available through the Sony | Headphones Connect App to further personalize your listening experience. Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Thank you so much for sharing your experience, Yeho! We're thrilled to hear that the WH-1000XM6 has delivered the best noise canceling you've ever experienced. The WH-1000XM6 represents Sony’s ongoing commitment to industry-leading noise cancellation, building on feedback and advanced technology from previous generations.

These headphones utilize multiple microphones and adaptive technology to tailor noise cancellation to your environment and personal fit. Features like the Auto NC Optimizer ensure optimal performance, adapting in real time to changes in your surroundings and wearing conditions. This provides exceptional noise reduction across a wide range of frequencies, letting you enjoy your music or focus deeply wherever you are.

We’re proud to see your review echo the feedback from so many users who appreciate both the comfort and the effectiveness of our latest noise-canceling models. Feedback like yours inspires us to keep pushing the boundaries of what’s possible with audio technology. If you have any favorite features or use cases to share, we'd love to hear them!

Thanks again for sharing your experience and for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi BorisA,

Thank you for choosing Sony!

We couldn't be happier to hear that you enjoy the WH1000XM6 headphones, appreciating both their ease of use and sleek design. It’s wonderful to know they are enhancing your listening experience. Thank you for sharing your positive feedback with us.

Best regards,
-Fred

Thank you for the fantastic review, Unsure!

We're thrilled that the WH-1000XM6 is hitting that "top-tier" mark for you and outperforming the competition in noise reduction. It’s great to hear they were a worthy upgrade after six years!

Regarding the earpads, they do tend to soften up and conform to your fit after a week or two of regular use. We appreciate the feedback on the fit as well, as we're always looking to balance world-class ANC with long-term comfort.

Thanks for choosing Sony for your upgrade!

Best regards,

Gus,
Sony Social Media Team

Thank you for your fantastic feedback, CharlieR!

We are so pleased to hear that you consider the WH-1000XM6 to be the best headphones you've ever used. Your comment about the noise cancellation being "amazing" is incredibly rewarding for our team. We've put a lot of work into our next-gen processor and adaptive microphone system to deliver industry-leading noise canceling, and it's great to know that you are experiencing the full benefit of that technology.

We hope you continue to enjoy a more immersive and quiet listening experience wherever you go.
Thank you for choosing Sony.

Best regards, Gus, Sony Social Media Team

Thank you for sharing your feedback! We're delighted to hear that you're enjoying your WH-1000XM6 headphones, especially after making the switch from AirPods Max. We strive to deliver a premium listening experience with advanced noise cancellation and comfort, and we're glad to know the headphones are meeting your expectations. If you have any suggestions or questions about optimizing your experience, please let us know—your input helps us continue improving our products.

We truly value your preference for Sony products!

Best regards,
Gus
Sony Social Media Team

Hi BruceN,

We're so glad to hear that your Sony headphones have delivered the best noise canceling you've ever experienced and impressive battery life. Thank you so much for sharing your fantastic 5-star review—your appreciation for these standout features truly means a lot. The powerful noise cancelling and long-lasting performance are what make the WH-1000XM6 such a remarkable listening companion.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Hi EliS,

Thank you for your review! We're thrilled to hear you're enjoying the top-of-the-line sound quality and noise cancellation of the WH-1000XM6 headphones. We also appreciate your feedback on comfort, especially for glasses wearers.

For the most comfortable fit during long listening sessions, we recommend ensuring the headband is properly adjusted so the earcups sit snugly around your ears without putting too much pressure on your glasses' arms. Many users find that the clamping force and overall comfort improve over time with regular use.

Thanks for choosing Sony.

Best regards,
Eliab

Hello Erick298,

Thank you for choosing Sony!

We're beyond pleased to hear you love your WH-1000XM6 headphones! It's wonderful to learn that you're enjoying their amazing sound quality and great noise canceling. Your experience motivates us to continue delivering high-quality products that enhance your listening experience.

Best regards,
-Fred

Hello Luckyrae,

Thank you for choosing Sony!

We're excited to hear that you love the WH1000XM6 headphones! It's fantastic to know that you find them super easy to use and that they effectively block out sound during your gym sessions. Thank you for sharing your positive experience with us!

Best regards,
-Fred

Thank you for the fantastic review, MaynardC!

We're thrilled to hear that you and your girlfriend are enjoying the amazing quality and sound of the WH-1000XM6 headphones. We design our premium headphones to deliver an unparalleled listening experience, so knowing that they are a hit is rewarding!

Thanks again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi RulaA,

Thank you so much for the 5-star review! We're thrilled to hear that you love your Sony WH-1000XM6 headphones and are enjoying the amazing sound quality and noise cancellation. We're especially glad that the "pure clear" sound is standing out to you. That's a key feature of this model, which was co-created with world-renowned mastering audio engineers to deliver a truly studio-quality sound.

Thank you for choosing Sony!

Best regards,
Dominick