Customer Ratings & Reviews

Thank you for your wonderful feedback on the WH-1000XM6, Yoshi! We're glad to hear you are enjoying the advanced noise cancellation and comfort. At Sony, we strive to deliver an exceptional listening experience, and the WH-1000XM6 incorporates our latest noise canceling technology and ergonomic design for all-day comfort. Your input means a lot to us and inspires our continued innovation. Enjoy your music in comfort and clarity!

Thanks for choosing us!

Best regards,
Gus
Sony Social Media Team

Hello EHABZaki,

Thank you for choosing Sony!

We're immensely pleased to hear that you appreciate the unique color and design of the WH1000XM6! It's fantastic to know that you find it versatile for the gym, flights, and everyday use. Your feedback truly motivates us to continue delivering products that enhance your experience. Thank you for sharing your thoughts!

Best regards,
-Fred

Hi JubileeG,

We're glad you upgraded from the WH-1000XM3! We're sorry to hear about the discomfort, as new headphones can have a firmer clamping force initially. This typically improves as they break in over time, but you may find relief by slightly extending the headband sliders. You can find more tips on achieving the best fit here: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001861255.html

Thanks for choosing Sony.

Best regards,
Eliab

Hi LazaraCV,

Thanks for the fantastic review!

We're thrilled to hear that you find the WH-1000XM6 headphones to be wonderful and worth the investment. It's especially rewarding to know that the ease of connection and everyday usability delivering the best listening experience!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony North America.

Hi JUMANG,

We are very glad to hear that you are enjoying the unique sonic perspective of the WH-1000XM6! It is fascinating to hear from a longtime user of the 1000X series, and we appreciate your insight into how each generation offers its own distinct character. We are thrilled that this latest iteration has provided a new way for you to experience your favorite music.

Thank you for being such a loyal member of the Sony family and for making us part of your daily listening.

Best regards,
Dominick

Hi SrinathP,

Thank you for your fantastic 5-star review! It makes us really happy to hear that you're so impressed with the Sony - WH1000XM6. We designed these headphones to set a new standard, combining our most advanced noise-canceling technology with a powerful and clear audio experience. It's great to know that you feel the sound quality is "too good," and that the noise cancellation is performing exactly as we intended. We appreciate you choosing Sony for your listening experience!

Regards,
Dominick

Hello NoelL,

Thank you for your fantastic review! We're so pleased to hear you're enjoying the amazing sound, noise cancellation, and transparency mode on your WH-1000XM6 headphones.

The Dual Noise Sensor technology is a key part of what makes the noise cancellation so effective. It uses two microphones on each earcup to capture ambient noise and process it for an even more immersive listening experience, allowing you to seamlessly switch between full quiet and a clear awareness of your surroundings.

Thanks for choosing Sony, and have a wonderful day!
DiegoV

Thank you for sharing your experience with the WH-1000XM6 headphones and highlighting their great noise canceling during daily work, mysteriousbestbuy. We're glad the advanced noise canceling technology is making a positive difference in your work routine. The WH-1000XM6 is designed to deliver an immersive and comfortable experience, whether you're in a busy office or working remotely. If you ever have questions about optimizing features like noise canceling or sidetone during calls, or need support with any settings, we're here to help.

Thanks for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Thank you for your feedback, YuvrajR! We're delighted to hear that you're enjoying your WH-1000XM6 headphones and finding the noise cancelling performance outstanding. Sony’s industry-leading digital noise cancelling technology is designed to significantly reduce ambient sounds—especially lower-frequency noises—allowing you to immerse yourself fully in your music, calls, or quiet time, whether you're on a plane, train, or in a busy environment. Our engineers continuously refine the noise cancelling algorithms and hardware for optimal results, and we’re thrilled that it’s making a difference in your experience. Thanks again for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hello Bloodrain,

Thank you for choosing Sony!

We're honored to hear that you're enjoying your WH-1000XM6 headphones! It's fantastic to know that the noise-cancelling feature is helping the outside world disappear so you can fully enjoy your music. Thank you for sharing your positive experience!

Best regards,
-Fred

Thank you for your review, EduardoR! We're thrilled to hear that your WH-1000XM6 headphones are great for work and that you're happy with the mic's performance. We designed these headphones to be a versatile companion for both music and professional calls, and it's wonderful to know they are meeting your needs. Thank you for choosing Sony! Best regards, Gus, Sony Social Media Team.

Thank you for the feedback, Alonso!

We are so glad to hear the soundproofing is hitting the mark for you!

We also appreciate you calling out the cracking sound quality. That definitely shouldn't be happening, please reach out to our customer support team so we can look into troubleshooting steps and get this sorted out for you.

https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones


Thank you for choosing Sony!

Best regards,
Gus, Sony Social Media Team

Hi Daniel,

Thanks for the review! We appreciate the comments towards the design, we can definitely take it in consideration for future references. We are glad you are enjoying the top-technology Noise Cancelling, and it is great to hear that you are taking advantage of the amazing Sound quality.

Thanks for choosing Sony. Have a nice day!
-DIegoV

Hi Daniel,

We're thrilled to hear you're enjoying your XM6 headphones, especially the new feature that allows you to use them while charging! We know how important uninterrupted listening is, and we're delighted this enhancement is making a difference for you. And of course, we're ecstatic that you find the sound quality incredible! That's what we strive for with every product.

Thanks for choosing Sony, have an amazing day!
DiegoV

Hi AndersonM!
Thanks for sharing your experience with the WH-1000XM6 headphones. We are immensely pleased to hear that you love your first top-quality headset and find them very comfortable for long work sessions.

We appreciate your decision to go with Sony!
Warm regards,
Estefany

Hi KBS5,

We are so glad that you're enjoying the new WH-1000XM6 headphones and that you feel they're a great upgrade. We designed them to deliver excellent noise canceling and an even better listening experience.

Thanks for choosing Sony.

Best regards,
Eliab