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Customer reviews

Rating 4.7 out of 5 stars with 1167 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the phenomenal sound quality, comfort, and impressive battery life as major strengths. Many also appreciate the product's portability, lightweight design, and reliable connectivity. However, a few customers have noted concerns regarding heat dissipation, causing ears to sweat, and a desire for a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,167 reviews
  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Sony never disappoints! I tend to upgrade with each generation, and these are best yet!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi US285126!
      Thanks for the awesome review! We are thrilled to hear that you've enjoyed every generation of our headphones and that the WH-1000XM6 is your favorite so far.

      These headphones feature our best noise canceling yet to block out the world around you. They are also super lightweight for all day comfort and have a long lasting battery so your music never has to stop.

      We really appreciate your loyalty to the Sony family!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Headphones are nice..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are lovely. Been using them on every trip and to gym. Even on walks. That ate just great headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Knight!
      Thanks so much for sharing your feedback with us.

      We are thrilled to hear that your WH-1000XM6 headphones have become such a big part of your daily routine, from your travels to your gym sessions.

      These headphones are built to keep up with you. They feature world class noise canceling that blocks out the world around you and a long battery life so the music never stops. Plus, they are designed to be super comfortable, making them perfect for those long walks or flights.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good to use. It sounds better compared to other products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EphraimN,

      Thank you for choosing Sony!

      We're beyond pleased to hear that you're enjoying the WH1000XM6 headphones! It's fantastic to know that you find their sound quality superior to other products. We truly appreciate your feedback and hope you continue to enjoy your listening experience.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Great, if you use your own eq setting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stock eq setting it ships with is awful. However, the eq itself is quite comprehensive and you can dial the sound to your taste pretty quickly. DEFINITELY EXPERIMENT WITH EQ because my first impression when I used it for the first time wasn't very good. Then I spent some time tweaking the eq settings and am now very happy with it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VishalN,

      We are thrilled to hear that after personalizing your settings, you are now very happy with the sound of your WH-1000XM6!

      We appreciate you sharing the tip to experiment with the equalizer to find that perfect balance. It is wonderful that you are now enjoying the benefits of High-Resolution Audio and LDAC support, which ensure exceptional sound quality and detail even when listening wirelessly.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WH1000XM6 headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound quality. The noise cancelation is perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KerlinM,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the outstanding sound quality and perfect noise cancellation of the WH1000XM6. Thank you for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best comfort and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sony headphones Best-in-class ANC Rich, dynamic sound with deeper bass, clearer mids, and spatial enhancements.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashi, we are truly grateful to hear your feedback!
      The Sony WH-1000XM6 headphones are designed to provide an exceptional listening experience, featuring best-in-class active noise cancellation that allows you to immerse yourself in your favorite music. With rich, dynamic sound, you'll enjoy deeper bass, clearer mids and spatial enhancements that elevate your audio experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    better software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Sony xm4's and 5's, more comfortable, better software

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohannA,

      That's wonderful feedback! We are delighted that you find the WH-1000XM6 headphones to be a clear upgrade from the XM4 and XM5, specifically highlighting the improvements in comfort and software.

      Thank you for choosing Sony!

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great headphones with great quality, noise cancellation is much better than my AirPods Max

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Vic06,

      Thanks for your fantastic review of the WH-1000XM5 headphones!

      We're thrilled to hear you're enjoying their great sound quality and especially that you find the noise cancellation to be one of the best in the market! That's exactly what we strive for!

      We hope you continue to have an incredible listening experience with your XM5s.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Totally worth the $$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones made our long flight so much more enjoyable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KATHYER,

      We're so happy to hear how much you're enjoying the WH1000XM6 headphones! We're proud our industry-leading noise cancellation feature is hitting the mark for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 4 out of 5 stars

    The best worth every penny

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10. Best headphones i owned. Al though during summers my ears would sweat so much if i wore them outdoors

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donron,

      We’re thrilled to hear these are the best headphones you’ve owned! We appreciate the feedback regarding the heat during summer use, and we're glad you're enjoying the 10/10 performance.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is great with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Earl,

      It’s rewarding to hear that you are finding the noise cancellation on the WH-1000XM6 to be so effective. Our engineering team has worked tirelessly to refine our dual-processor technology and multi-microphone array to ensure that even the most unpredictable ambient sounds are neutralized, allowing you to enjoy your audio in a truly isolated and high-fidelity soundstage.

      Thank you for choosing Sony.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The key difference from the xm5s with the xm6 is The ambience is way better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacquelineV, thank you for the wonderful 5-star review! We're really happy to hear that you're enjoying your new Sony WH-1000XM6 headphones. It's fantastic that you've noticed the improved ambient mode—we put a lot of effort into making the listening experience even better with this model. We appreciate you choosing Sony again and for sharing your feedback! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    How much money I have to put it back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know I purchased it and then put it back because I felt guilty. It was so much money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, easy to use and i love their design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BorisA,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you enjoy the WH1000XM6 headphones, appreciating both their ease of use and sleek design. It’s wonderful to know they are enhancing your listening experience. Thank you for sharing your positive feedback with us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great headset. Not worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with a caveat. The noise cancelling is 100% set to the environment. Wearing for an extended period on a plane, for example, you will notice fluctuations in the noise cancelling frequency and it is quite unpleasant. Nothing you can do in the settings even when you specifically disable that toggle. Seems I’m in the minority here, though. Battery life is EXCELLENT. Its also nice to be able to connect to 2 devices at once. But these are not nearly worth the price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi str8b8ed,

      We're glad to hear you're enjoying the excellent battery life and multipoint connection on your WH-1000XM6 headphones. We apologize for the frustration with the noise-canceling fluctuations on the plane. This behavior is most often caused by the Adaptive Sound Control feature, which we recommend disabling in the Sony | Headphones Connect app to maintain a consistent noise-canceling level. If the issue persists, please ensure you have the latest firmware installed.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancellation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, and top of the line noise cancelling. However, they can get uncomfortable during long wear if you wear glasses.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EliS,

      Thank you for your review! We're thrilled to hear you're enjoying the top-of-the-line sound quality and noise cancellation of the WH-1000XM6 headphones. We also appreciate your feedback on comfort, especially for glasses wearers.

      For the most comfortable fit during long listening sessions, we recommend ensuring the headband is properly adjusted so the earcups sit snugly around your ears without putting too much pressure on your glasses' arms. Many users find that the clamping force and overall comfort improve over time with regular use.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Expensive and Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Its my first top quality headset but I love it. Some very loud children yelling still maes it through noise cancellation; but if you also have music going you’ll be fine. Very comfortable for wearing while you work for sevral hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndersonM!
      Thanks for sharing your experience with the WH-1000XM6 headphones. We are immensely pleased to hear that you love your first top-quality headset and find them very comfortable for long work sessions.

      We appreciate your decision to go with Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, overall the sound quality and the noise cancelling on the device is phenomenal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Celsius,

      Thank you for choosing Sony!

      It’s fantastic to know that you find the WH1000XM6 worth the investment! We're delighted to hear that you're enjoying the exceptional sound quality and outstanding noise-canceling features. Thank you for sharing your positive experience with us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I’ve ever used. Noise cancellation in amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic feedback, CharlieR!

      We are so pleased to hear that you consider the WH-1000XM6 to be the best headphones you've ever used. Your comment about the noise cancellation being "amazing" is incredibly rewarding for our team. We've put a lot of work into our next-gen processor and adaptive microphone system to deliver industry-leading noise canceling, and it's great to know that you are experiencing the full benefit of that technology.

      We hope you continue to enjoy a more immersive and quiet listening experience wherever you go.
      Thank you for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality of these headphones are great. Café mode is so great to me; always wanted to listen to music this way while working. Not a huge jump from the XM5 in my opinion, but still a lot to praise.

    I would recommend this to a friend