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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1167 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the phenomenal sound quality, comfort, and impressive battery life as major strengths. Many also appreciate the product's portability, lightweight design, and reliable connectivity. However, a few customers have noted concerns regarding heat dissipation, causing ears to sweat, and a desire for a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,167 reviews
  • Rated 4 out of 5 stars

    Its nice but not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work decent but its not as noise canceling as the description would make you think. Very good but probably not worth 400.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuyer,

      We are sorry to hear that the noise cancellation did not meet your expectations. To ensure you are getting the best performance, we recommend using the Sony | Headphones Connect app to run the "Adaptive Sound Control" and "Noise Canceling Optimizer," which tailors the silence to your specific environment and fit. Please also ensure the ear pads are creating a firm seal around your ears for maximum isolation.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony 1000xm6 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I ever had my only gripe i wish it had a little soundless fan to keep the ears cool. It's get hot after a while which brings discomfort but other than that. It's perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenL,

      We’re thrilled to hear that the WH-1000XM6 are the best headphones you've ever owned! It’s great to know that the new QN3 processor and expanded 12-microphone array are providing the "perfect" experience you were looking for. While we don't have a built-in fan, the redesigned headband and soft-fit leather are intended to help with long-term comfort; we appreciate the feedback regarding ear temperature during extended listening sessions. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these headphones, they’re not completely noise proof but are really great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Fans!

      We are absolutely thrilled to hear that you are loving your new WH-1000XM6 headphones. While no headphones can perfectly eliminate every single sound, we are so glad that our industry-leading noise canceling is delivering a great experience for you.

      Thank you for choosing Sony and for sharing your feedback!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market, you can’t ask for a better pair, for the exceeded the previous version

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roybal509,

      We are beyond pleased to hear that you consider the WH-1000XM6 the best headphones on the market! It’s wonderful to know that this new generation has exceeded your expectations and stands out as a significant upgrade from the previous version.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony mx6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation was amazing. I have no complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GioC,

      Thank you for choosing Sony!

      It's truly wonderful to know that you're enjoying the noise cancellation on your WH-1000XM6 headphones. We're happy to hear you have no complaints, and we hope you continue to enjoy them!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony best headphones 10 /10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I i have never supported a company as well as i am with Sony rn.. their heapdphones are perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tony,

      Thank you for choosing Sony!

      We're honored to hear that you feel such strong support for our brand. It brings us great joy to hear that the WH-1000XM6 headphones are providing you with a perfect listening experience. Knowing that our commitment to premium audio and comfort resonates so deeply with you is exactly why we do what we do. We truly value your loyalty and are so glad to have you as part of the Sony family.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    buy them don’t hesitate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect they have beautiful noise cancellation and everything you could ask for

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dylant,

      Thank you for choosing Sony!

      We're excited to hear that you're enjoying the WH-1000XM6! Their exceptional noise cancellation truly sets them apart, and we’re thrilled that they have surpassed your expectations. Thank you for sharing your feedback with us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    awesome noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are pricey but hands down the best headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Wondols!
      It is most rewarding to hear that these are the best headphones you've owned. We are glad the WH-1000XM6 is making such a big impression!

      These headphones feature world class noise canceling that blocks out the world so you can focus on your music. They are designed to be extra comfy for long trips, and the battery lasts for days on a single charge.

      It’s a pleasure having you as a Sony customer!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Awesome Set of Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones with clean sound and awesome ANC. Can’t go wrong with these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dlo5678!
      Thanks so much for sharing your feedback with us.
      We are thrilled to hear that you’re loving the clean sound and noise canceling on your new WH-1000XM6!

      The WH-1000XM6 includes long battery life and a super comfortable design, so you can keep the music going all day without any distractions.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sounding headphones with better bass than last version.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, NathanielL! We're glad to hear that you're enjoying the WH-1000XM6 and noticing an improvement in bass compared to the previous version. Delivering exceptional sound quality is a key focus for us, and it's great to know that these enhancements made a difference in your listening experience. Your comment about them being the "best sounding headphones" is appreciated and encourages us to continue innovating for even richer audio in future models.

      Thank you for choosing Sony and for your wonderful feedback—it truly motivates us to continue striving for excellence products.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Head phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has best sound quality the headphones go to sound when you talking which is nice you not screaming talking. Noise canceling is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnaN,

      We’re thrilled you’re enjoying the sound quality and noise canceling! It's great to hear that the Speak-to-Chat feature is working well for your conversations.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Just as listed. Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are amazing. Product I received was early as listed. The packaging arrived undamaged. Product was in perfect condition and works perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zeroivan2708,

      We are honored to hear that you find your new WH-1000XM6 headphones amazing and that they are performing perfectly for you. We have worked hard to refine our Industry-Leading Noise Cancellation and audio fidelity to ensure a truly immersive experience. It is great to know that the combination of our specialized drivers and refined ergonomic design is providing you with the premium quality you deserve.

      Thank you for trusting Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Best noise canceling headphones

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing headphones work great and very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Omar, thanks so much for the fantastic 5-star review! We're thrilled you're loving your new Sony WH-1000XM6 headphones. It's great to hear that their industry-leading noise cancellation, upgraded sound quality, and improved comfort are truly elevating your listening experience. We designed them for exactly that, and we hope you continue to enjoy countless hours of immersive, crystal-clear sound! We appreciate you choosing Sony. Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Best noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my XM4s and these are quite a bit better at noise canceling. While playing music at a pretty low level I cannot hear other people talking at all it’s honestly amazing. I do with the had steps on the hinges so I could always adjust them to the same spot but not the end of the world.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elarkelmon,

      Thank you for your fantastic 5-star review of the Sony - WH1000XM6! We couldn't be happier to hear that your upgrade from the WH1000XM4 made such a noticeable difference. The WH1000XM6 are designed to deliver industry-leading noise cancellation, immersive sound, and all-day comfort, so it's great to know you can enjoy your music uninterrupted.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Uncomfortable but I loved the controls

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch controls on this headset are incredible! Sadly I had to return because the clamp force is too tight for all day wear and my ears touched the inside of the headphones making them uncomfortable for all day wear

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Clay.

      We’re glad you enjoyed the touch controls on the WH-1000XM6, but we are truly sorry to hear the fit and clamp force weren't right for you. We design our headsets for comfort, so we appreciate you letting us know where they missed the mark for all-day wear.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality and overall performance. Best headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your kind words about the WH-1000XM6, AraceleJ! We're thrilled to hear you're enjoying the best-in-class sound quality and all-around performance. Sony is committed to delivering an exceptional listening experience, with industry-leading noise cancellation and advanced audio technology designed for your comfort and satisfaction. Your feedback motivates us to keep raising the bar for headphone innovation and quality.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever in purchasing these.Air max is over rated

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YasmineC,

      That's absolutely fantastic to hear! We're delighted you feel the WH-1000XM6 was the best decision, and we appreciate you recognizing their superior performance. Enjoy your exceptional listening experience!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, first pair of Sony headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the awesome review, AntonioV!

      We’re thrilled to have you as a first-time Sony owner. It’s great to hear your WH-1000XM6 headphones are making such a strong first impression!

      Welcome to the family and thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth headphones now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones great sound great anc and they added more features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jamel,

      It's wonderful to hear you're loving your WH-1000XM6 headphones! We're delighted that you're enjoying the great sound, excellent ANC, and the added features. Your enthusiasm is fantastic! Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My soud my music.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that is one of the best sounds ways so far i love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. AdrianaOM,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US