Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- SKU:
- 10101621
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the phenomenal sound quality, comfort, and impressive battery life as major strengths. Many also appreciate the product's portability, lightweight design, and reliable connectivity. However, a few customers have noted concerns regarding heat dissipation, causing ears to sweat, and a desire for a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great but not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing as well as the noice cancellation. One issue I have seen with it are the ear cuffs get stained really easily and it is a hassle to wipe them every couple of uses.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beto,
Thank you for sharing your thoughts on the Sony - WH1000XM6 headphones. We're delighted to hear that you're enjoying the sound quality and noise cancellation!
We also appreciate your feedback regarding the ear cushions. We understand how frustrating it can be to have to clean them so often, and your feedback is very valuable to us. Please know that we've noted your comments and will share them with our product team for consideration.
Thank you again for taking the time to let us know how your experience has been, and for considering Sony products!
Regards,
Dominick
Sony's rock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, by far best I have ever used. Good price and staff was very helpful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicklas,
We are ecstatic to learn that the WH-1000XM6 is the best headphone you have ever used! It is wonderful to hear that your experience was positive from start to finish—from the helpful service you received to the performance of the product itself. We strive to ensure that our technology delivers a premium experience that feels worth every penny, and knowing we achieved that for you is incredibly rewarding.
The XM6 represents a significant leap in audio engineering, featuring our most advanced noise-canceling processors to date. These headphones don't just block out noise; they analyze your environment in real-time to provide a tailored silence that allows the richness of your music to truly shine. Combined with an ultra-comfortable design, they are built to be the only pair of headphones you’ll ever need for travel, work, or relaxation.
We really appreciate you being part of the Sony family.
Regards,
Dominick
M6 headsets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used for the last 3 month and its keeps surprising me how good it is and all the fetures it has, totally worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CesarG,
Thank you for choosing Sony!
We’re elated to hear that the WH-1000XM6 headphones continue to impress you after three months of use. It’s wonderful to know that the features and performance keep bringing you enjoyment and value over time.
Best regards,
-Fred
Excited about the Bose Noise Canceling Headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Christmas gift for a special someone. I'm sure it will be a much loved and appreciated gift. Love the silver color!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your excitement, SusanC!
We are confident that the WH-1000XM6 headphones will be a much loved and appreciated gift, offering top-tier noise cancellation and sound quality.
We agree—the silver color is a fantastic choice!
Thank you for choosing Sony for such a thoughtful present!
Best regards, Gus, Sony Social Media Team
Excellent sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony products. Had a 1000xm4 that I was using for about 3 years, with about 8 hours a day usage. Moisture got into one of the mics and decided to just buy these to try out as a replacement, and they've been superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sgvjon,
Thank you for your exceptional 5-star rating and for sharing your upgrade story—it’s great to know that after years of daily use with your WH1000XM4, your new Sony headphones have proven to be a superb replacement. The WH1000XM6’s industry-leading noise cancelling technology and refined comfort make every listening session enjoyable, whether you're at work, home, or on the move.
Thank you for choosing Sony—may your day be as seamless and clear as your listening experience!
DiegoV.
Sony Xm6
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelation and comfortable. Took them on a 16 hr flught, battery lasts forever!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcosR,
It’s rewarding to hear that your WH-1000XM6 headphones performed so exceptionally during your 16-hour flight!
We specifically engineered this model with long-distance travel in mind, ensuring that the noise-canceling technology can effectively silence cabin pressure and engine hum for extended periods. Knowing that the battery life held up through such a long journey while maintaining total comfort is a testament to our commitment to both stamina and ergonomic design. We are delighted that you could stay immersed in your audio from takeoff to landing without any interruptions.
Thank you for making Sony part of your travel essentials.
Regards,
Dominick
New to Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched over from Bose QC. Both are phenomenal. But these Sony's are as amazing as described.
I would recommend this to a friendBrand response from SonyListens
Posted .HI HokieDokie,
It’s wonderful to hear that your switch from Bose to the WH-1000XM6 has been such a success! We’re thrilled that our latest noise-canceling technology and sound quality are living up to the hype and providing the phenomenal experience you were looking for.
Thanks for choosing Sony.
Best regards,
Eliab
Worth every penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from the airpod pro 2’s, these have been night and day better in every aspect. I’m heavy into the apple ecosystem but after my experience with the AirPods, I made the decision to jump ship because of quality and longevity concerns.
I would recommend this to a friendOutstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an outstanding product. I would highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Memory,
We’re thrilled to hear you’re enjoying your WH-1000XM6 headphones! We take great pride in our noise-canceling technology, and it’s wonderful to know they’ve earned your recommendation.
Thanks for choosing Sony.
Best regards,
Eliab
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them! They are great sound and will be perfect for my upcoming trips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HaliC,
Thank you for choosing Sony!
It brings us great joy to hear that the WH-1000XM6 headphones provide great sound and will be the perfect companion for your upcoming trips. We’re glad they can enhance your travel experience with quality audio and comfort.
Best regards,
-Fred
Satisfactory, not outstanding.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a dedicated listening device for my new television as a curtesy to my neighbors with whom I share thin walls. Personally I prefer the sound from Apple air pods but they had a connecting problem with my tv. Also, the pressure from the Sony headphones is uncomfortable after about an hour of wearing the device. It is therefore, for me, a minimally satisfactory solution for my needs. Others, I am sure, will have more positive things to say about these headphones.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Displayname,
We’re sorry to hear that the fit and sound profile aren’t meeting your expectations. For the comfort issue, we recommend adjusting the headband slider to ensure the earcups are centered over your ears, which can help redistribute the clamping pressure. Regarding the audio, you can use the "Equalizer" settings in the Sony | Headphones Connect app to customize the sound to better match the profile you prefer.
Thanks for choosing Sony.
Best regards,
Eliab
Multiple hardware failures, on a premium product.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for less than a year ago after having the previous generation for years. Since then I've experienced nothing but continual hardware issues. The a faux leather pads immediately stained just from normal body oil and I have had to replace then with 3rd party pads since. Since then the telescoping band had a mechanical failure and now the left side doesn't stay in place. I called Sony support and was informed that the warranty doesn't cover hardware issues only issues with the speaker battery software etc. I am a mechanical product designer and understand how and why this failed and the engineering decisions that were made should not have been made. I would highly recommend against purchasing these headphones especially if you have a larger head. if you continually extend the stems fully you will dislodge the backstop and the stem will fail. It's really sad to see from a company that has made so many good products with incredible hardware engineering, release a product that has so many reliability oversights in the name of design. This is the last pair of Sonny headphones that I'm going to buy, and I would advise others to do the same. The fact that these failures made it through product approval, and that Sony's business practices don't cover hardware failures under warranty is mind boggling to me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Levi,
We are incredibly sorry to hear about the mechanical failures you've experienced with your WH-1000XM6 headphones, especially given your history with our previous generations. As a product designer, your detailed feedback regarding the structural integrity of the telescoping band and the wear on the ear pads is highly valuable, and we are passing these insights directly along to our engineering and quality assurance teams.
We also want to apologize for any frustration regarding our standard warranty policy, which targets defects in materials and manufacturing workmanship under ordinary use but generally excludes physical or structural damage.
Thanks for considering Sony products.
Best regards,
Eliab
2nd pair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love these headphones. clear and bright. the spacial audio is very nice as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SterlingS,
We are thrilled to hear you are loving the clear, bright sound of your new WH-1000XM6! It’s great to know you're enjoying the return of the foldable design and the immersive experience provided by the new 360 Reality Audio Upmix and head tracking features.
Thanks for choosing Sony.
Best regards,
Eliab
worthy successor to XM5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when I needed to replace the XM5 I was able to upgrade & I'm glad I did. there are a bunch of minor QoL improvements (like the ability to use the headphones while charging) that I enjoy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NKNewton,
The WH-1000XM6 is a significant step up, and you're right—the ability to listen while charging over USB-C is a crucial quality-of-life feature that fixes a major annoyance from the XM5 model. Beyond that welcome fix, you'll benefit daily from the practical return of the fully foldable design, making them much easier to travel with, and a noticeably improved touch control experience for volume and playback. These minor but important refinements, alongside the superior ANC, really solidify the XM6 as a worthwhile upgrade.
Thanks for choosing Sony.
Best regards,
Eliab
Sony Xm6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent experience. The young lady who conducted the transaction was knowledgeable and courteous.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, CraigD!
We’re thrilled to hear you had such an excellent experience and received top-tier service during your purchase. We hope you are loving the industry-leading noise canceling and sound quality of your new WH-1000XM6!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
My new favorites
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always used Sony headphones for my over the ear ones, but this is a whole new level of quality
I would recommend this to a friendBrand response from SonyListens
Posted .HI LiamO,
We are so glad to hear that you are enjoying the new level of quality with the WH-1000XM6! It is wonderful to know that our latest flagship headphones have earned a spot as your new favorites.
Thanks for choosing Sony.
Best regards, Eliab
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good for studying! It almost doesn't trespass the sound from outside.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, HeyshaG!
We are so glad to hear that your new headphones are helping you stay focused while studying. It is awesome that the noise canceling is doing such a great job of keeping the outside world quiet so you can get into the zone.
Good luck with your studies and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Love ‘em
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I’ve had both these and the Bose NC headphones and I prefer these. Less glitchy then the Bose
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jason!
We are so pleased to hear that you find the WH-1000XM6 headphones to be a superior product compared to the competition!
It is incredibly rewarding to know that you prefer our model for its performance and reliability. We strive to provide a seamless and high-quality listening experience.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift for my son, he loves them. Had previous model and says these are by far better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SNL062989,
Thank you for choosing Sony!
We couldn't be happier to hear that your son loves the WH1000XM6 headphones and that he finds them an improvement over the previous model. It means a lot to us to be part of such special moments, like gifting something that truly enhances the listening experience.
Best regards,
-Fred
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great I had the xm5 and wanted to upgrade and let me tell you these are an absolute upgrade I really enjoy them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sergio,
It is great to hear that you are enjoying the WH-1000XM6 headphones!
We appreciate you being a loyal customer and choosing to upgrade from the XM5s. We are dedicated to continuous improvement, and knowing that you feel this is a significant upgrade is the highest compliment we could receive.
We really appreciate you choosing Sony!
Regards,
Dominick