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Customer Ratings & Reviews

$458.00

Customer reviews

Rating 4.7 out of 5 stars with 1136 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,136 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever purchased. Connects very easily to anything I've attempted to connect them with. Sound quality is great. The auto Noise Cancelling or Ambient depending on what you do is somewhat a game changer. Pretty cool pair of headphones. Pricey but you won't be disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review!

      We are so glad the WH-1000XM6 headphones are the best you've ever purchased. It's great to hear that the easy connectivity and "game-changing" Adaptive Sound Control—which automatically switches between Noise Cancelling and Ambient Sound based on your activity—are making such a positive impact on your listening.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great and the noise canceling is second to none. The case is compact and the headphones are comfy over extended periods of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello headphones,

      Thank you for choosing Sony!

      We're glad to hear that you appreciate the exceptional sound quality and outstanding noise-canceling features of the WH-1000XM6 headphones. It's great to know that the compact case and comfort during extended use have made a positive impression on you as well.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerful noise cancellation with premium sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-1000XM6 headphones offer excellent noise cancellation, clear sound and all day comfort. They are easy to use, well built and perfect for travel or everyday listening. A great choice if you want premium wireless headphones that deliver reliable performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TirthPatel,

      It’s rewarding to hear that the WH-1000XM6 has become your go-to choice for both travel and everyday listening. We have dedicated countless hours to perfecting our noise-canceling algorithms and ergonomic design, so knowing that you are enjoying the combination of crystal-clear sound and all-day comfort is exactly what we love to hear about our premium wireless headphones.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not the best for calls, but music is transcendent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love the over the ear style headphones after years of AirPods use. My only issue is that these headphones are poor for phone calls unless I’m looking straight ahead. They are not good to talk on the phone when I’m doing things that require looking down. The microphone gets muffled terribly and the other caller cannot hear me anymore. I have to take one star away because being able to talk on the phone hands free while I’m doing things is important to me. However, these are really made for listening to music. It was like listening to music for the first time ever. I heard new things in songs I have been listening to for 30 years! When I listened to my favorite opera song (Flower Duet) I actually teared up. There have been zero connectivity problems which is such a relief after AirPods constant connectivity issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeilaD, thank you so much for the detailed review! It brings us great joy to hear how much you've enjoyed the sound quality of the Sony - WH1000M6. It's incredible to know they brought such a fresh and emotional experience to music you've loved for years. That kind of connection is exactly what we aim for.

      We also appreciate you sharing your hones feedback regarding call quality and microphone performance during movement. Your comments are valuable and will be shared with our product team as we continue to refine future improvements.

      Thanks again for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Effective misophonia relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter suffers from misophonia. She tried other passive and active noise cancelling earbuds and headphones, and none work as well as these to block sounds that trigger her (chewing swallowing, sniffling, etc.) Sound quality and comfort are top notch. I highly recommend these cans for audiophiles and anyone with misophonia!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ravi,

      Thank you for choosing Sony!

      We’re honored to hear that the WH1000XM6 headphones have effectively addressed your daughter’s misophonia by blocking triggering sounds while delivering exceptional sound quality and comfort. Your thoughtful recommendation is greatly appreciated, and we are pleased to know our product has made a meaningful difference for your family. Thank you for sharing your experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Sony xm6 best yet

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These are their best model yet. Excellent noise cancellation and super lightweight. Folding helps with travel as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Passionfruit,

      Thanks for the 5-star rating! We're so happy to hear how much you're enjoying the XM6s! It's great to know you're loving the latest model and you're enjoying its upgrades. We hope you have amazing moments with them.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphone Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was unsure about this product, but after a month of use, I can confidently say it offers the best ANC experience. It fits my large head comfortably, and even with glasses, it’s quite manageable—though extended wear might be a challenge due to my head size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Franky,

      It’s a true pleasure to hear that your initial uncertainty turned into such a positive experience after a month of use! We are delighted that you are enjoying the industry-leading Noise Canceling performance, which is designed to provide an immersive escape. It is also wonderful to know that the refined ergonomic design is providing a comfortable fit, even when wearing glasses.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding– perfect for work and entertainment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. The Sony WH-1000XM6 are hands down some of the best all-around headphones I’ve ever owned. The noise cancellation is incredible and has been a total game changer for work. Once I put them on, I can really lock in and focus without distractions, even in noisy environments. The sound quality is excellent across the board, but what really surprised me is the cinema mode. Watching movies with these feels immersive and rich, almost like a personal theater experience. Everything sounds clear, detailed, and balanced, whether it’s dialogue, music, or effects. They’re comfortable enough to wear for long periods, intuitive to use, and just feel premium in every way. From productivity to entertainment, these headphones deliver on all fronts. Highly recommend to anyone looking for top-tier noise cancellation and amazing sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Spearfisher,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH-1000XM6 headphones have become such a valuable part of your work and entertainment experience. We appreciate your detailed comments about the noise cancellation, sound quality, and comfort. Knowing that the cinema mode enhances your movie watching so vividly and that the headphones help you focus in noisy environments means a lot to us. Your recommendation truly motivates us to continue delivering premium products that elevate everyday moments.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Still the Best Headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very crisp and solid sound, even not using the noise cancellation the sound quality is top notch. Battery life is good also. Earcups are very comfy. 10/10 overall for this one!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Google, thanks for posting this fantastic review.

      We're thrilled to hear you're loving your new XM6 headphones! It sounds like you're experiencing the incredible crisp and solid sound–even not using the noise cancellation.

      We're also glad the battery life is delivering great performance and that the earcups are providing excellent comfort.

      Thanks for the 10/10 rating–we truly appreciate your choice of Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Noticeable upgrade from the WH1000XM5

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Noticeable upgrade from the WH1000XM5. - Sound quality is a bit better, while keeping the custom EQ on the app. - ANC is clearly more effective - Having a round button for power and keeping the old long strip for ANC toggle is such a minor change but makes it so much better to use, no more getting the 2 mistaken for each other - They might not fold as much as the WH1000XM4 did, but at least different from the XM5 they do fold again which makes the footprint smaller, both in or out of the case

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matheus, thank you for taking the time to share your feedback about the WH1000XM6 headphones!
      We're thrilled you love the enhanced sound quality and Active Noise Cancellation!
      Thank you for your feedback on the new design, including the round power button and ANC toggle. We're committed to improving usability and it's great to hear these changes have made your experience better.

      While the WH1000XM6 may not fold as compactly as the WH1000XM4, we’re pleased to offer a design that minimizes the footprint for easier transport.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone that really likes listening to music and can hear all the highs and lows these head phones really make it stand out. The noise canceling is also out of this world best I’ve heard many others and these really are top of the line. If you can aford it and want the best of the best these are for you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Tony!

      We’re thrilled to hear that the WH-1000XM6 headphones are delivering the "best of the best" experience you were looking for. It’s awesome to know the premium sound quality and "out of this world" noise canceling are hitting all the right notes for you.

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good quality, good upgrade from previous models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, small upgrade from my older XM4s and a little smaller folded up making them a bit more portable and great battery life. Sony needs to upgrade their SoundConnect app UI but the EQ still works well so outdated UI is the only small downside, would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrew,

      We’re thrilled to hear that you’re enjoying the improved portability and battery life of the WH-1000XM6! It’s great to know the new foldable design and EQ performance are hitting the mark for you. We also appreciate your honest feedback regarding the SoundConnect app interface, as we are always looking for ways to refine our software experience for a more modern feel.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best Pair Of Headphones On The Market Right Now!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] One of the best pairs of headphones I have ever worn, the noise-cancellation on them are superb, the haptics to control what I want to do on them are very easy to use. The best part of it all is the long battery life paired with the amazing sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MohammedR!

      We are thrilled to hear you’re loving your new WH-1000XM6 headphones! It’s great to know that the noise-cancellation, easy-to-use touch controls, and long battery life are all coming together to give you a premium experience.

      Enjoy that amazing sound quality and thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Excellent sounds and noice cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and isolation are great. Very comfortable, excellent battery live. But! The "smart" features are very sensitive and can cut your audio easily. Excellent for long trips.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lulo,

      Thanks for your valuable feedback on the WH-1000XM6 headphones—It's great to hear that you're enjoying the excellent sound quality, isolation, and comfort they deliver!

      Regarding the "smart" features, we understand how frustrating it can be when they are overly sensitive and interrupt your listening experience. The headphones are designed with features like "Speak-to-Chat" and "Adaptive Sound Control" to be convenient, but we know user preference can vary.

      Fortunately, you have control over the sensitivity of these features. You can adjust or turn off most of these settings in the Sony | Sound Connect app. For Speak-to-Chat: You can go into the app settings and adjust the sensitivity of the "Voice Detect" feature to a lower level, or simply turn it off completely if you prefer manual control. For Adaptive Sound Control: You can also manage or disable this feature in the app. It allows you to customize the settings for different locations and activities, or you can set your noise cancellation and ambient sound levels manually.

      If you haven't already, please check the app's settings to fine-tune these features to your liking. May you require guidance during this process, you can contact our live support at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Your feedback is very important, and we'll be sure to pass it along to our product teams.

      Thanks for choosing Sony to be part of your trips!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Sony MX6

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought these after having the Sony Mx4s. I will say there are a lot more notes and the additional mics were very nice. Personally I feel like the noise cancellation was still the same if not a little better but the thing that sets these apart is the immersive sound. There were three different modes you could choose from and I really enjoyed how it affected the music on top of that. The new design with a wider headband and being able to fold was very nice. I also love how they changed the case design to be magnetic very useful. The touch controls also seemed more responsive than previous designs but overall they were really good headphones for the price though I do think that the Mx 4s are still more than enough, but if you are really wanting the top of the top headphones, I think these are good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SavannahH,

      Thank you for choosing Sony!

      We're beyond pleased to hear the WH1000XM6 headphones’ immersive sound, new design details, and responsive touch controls have impressed you. Knowing you appreciated the added mics, the multiple sound modes, and the practical upgrades like the magnetic case truly encourages us. Thanks for your thoughtful feedback—enjoy exploring all they have to offer!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony's masterpiece.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White - is the most top-notch color of the xm6's. Not to mention, the xm6's are great sounding and very comfortable headphones. And they are foldable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SergeyP,

      Thank you for choosing Sony!

      We're beyond pleased to hear how much you’re enjoying your WH-1000XM6 headphones! It’s great to know that the white color stands out as the most top-notch choice for you, and that the sound quality and comfort have exceeded your expectations. The foldable design also makes them extra convenient for travel and storage, adding even more value to your listening experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best I have used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, features, and long battery like

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamB,

      We are thrilled to hear that you are enjoying the stellar sound quality and the robust feature set of your WH-1000XM6. We know there’s nothing quite like losing yourself in the music without having to worry about the next charge, so it’s fantastic to know the battery life is keeping up with your lifestyle.

      Providing a seamless, long-lasting listening experience is exactly what we strive for with our noise-canceling lineup.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ANC headphones I’ve tried, super comfortable. Only negative is they aren’t as loud as others like AirPod maxes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Andy! We feel privileged to know you’re enjoying the active noise cancellation and comfort of the WH-1000XM6. Regarding maximum volume, different headphones can have varying loudness due to design choices that prioritize sound quality and hearing protection. If you find the volume lower than expected, ensure your connected device’s volume is turned up and check that no volume-limiting features are active. We appreciate your input as it helps us continue improving our products.

      Thanks for choosing Sony!

      Gus,
      Sony North America Customer Support Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever! Battery is amazing and the sound quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LuisM,

      Thank you for choosing Sony!

      We're elated to hear that you are enjoying the WH-1000XM6 headphones. The exceptional battery life and sound quality are features we take great pride in, and it’s wonderful to know they are delivering a great experience for you. Your feedback truly motivates us to keep enhancing our products for listeners like you.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Noise Canceling!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Noise Canceling. Was on an airplane and it removed almost all noises. Volume isn't great as they don't get as loud as I'd like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rearrangio,

      We are glad to hear that the noise-canceling performance of your WH-1000XM6 made your flight more enjoyable!

      Regarding the volume, we recommend checking the Sony | Sound Connect app to ensure the "Volume Lightning" or "Equalizer" settings are not limiting your output. Additionally, please ensure your source device's volume limit settings are adjusted to your preference.

      Thanks for choosing Sony.

      Best regards, 
      Eliab Sony_US