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Customer Ratings & Reviews

$458.00

Customer reviews

Rating 4.7 out of 5 stars with 1136 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,136 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good, while XM5 is still not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to XM6 from XM5. The new hinge system, potentially addressing the hinge issues seen with the XM5. I like the folding design and a smaller carrying case. The improvement on noise-canceling is notice-able. Other than that, not so much difference on sound quality. The touch control pad looks more responsive. Did not get a chance to test Microphone yet. Overall, if you like better noise cancellation and the folding design, go for it. Otherwise, XM5 is still good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexZ, thank you so much for sharing your thoughts on the XM6! We are truly grateful to hear about your positive experience with the new hinge system and the improved folding design. It's fantastic to know that you appreciate the enhancements in noise cancellation and the responsiveness of the touch control pad.

      The WH-1000XM6 offers an exceptional listening experience with its advanced features, including an even more effective noise-canceling capability that lets you immerse yourself fully in your favorite music.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sounding, comfortable, and the best part is that they bring the folding back. ANC is really great too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The only pair of headphones you'll need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XM6 provides a great noise cancelation, detailed and dynamic sound. The design of the headphones makes it really easy to wear throughout the day without any discomfort. Truly a great pair of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tolik,

      It is great to hear that your experience with the WH-1000XM6 has been so positive!

      We are delighted that the advancements in our noise-canceling technology and the detailed, dynamic sound profile are providing the high-quality audio experience you deserve. Beyond the sound, we placed a significant emphasis on ergonomics and weight distribution for this generation; knowing that you can wear them throughout the day without any discomfort is a testament to that refined design. It is truly rewarding to know they have become such a reliable part of your daily routine.

      Thank you for trusting Sony for your personal audio experience.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice.. light, sounds great.. the battery life has been next level from what im used too <Airpod Max>

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones out there, I really enjoy the sound, how they feel and design

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanR,

      Thank you for choosing Sony!

      We couldn't be happier to hear how much you're enjoying the WH1000XM6 headphones. It brings us great joy to know you love the sound, feel, and design. Thank you for the wonderful review!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Always prefer sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. I can get the volume louder than any of my ear buds and the bass is real quality. I alway liked sony products and these don't disappoint. The materials are thin leather and plastic. So i will have to be delicate. Battery life is over three days.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldH!
      Thank you so much for sharing your feedback about the WH-1000XM6. It is fantastic to know you’re enjoying the powerful sound and deep bass.

      These headphones offer industry leading noise cancellation, up to 30 hours of battery life and a comfortable, lightweight design with soft materials. They also feature touch controls and quick charging, making them great for everyday use.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony x6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones light weight.. : The sound is warmer and more detailed than the XM5. Sony worked with mastering engineers to create a wider soundstage, resulting in "punchier" bass and "airier" highs that feel less confined to you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the incredible review, Manny!

      We are thrilled to hear that the WH-1000XM6 is hitting all the right notes for you. It’s awesome that you noticed the "airier" highs and wider soundstage—our engineers worked hard to deliver that "punchier" yet detailed sound while keeping the headphones lightweight and comfortable.

      It sounds like you’re truly hearing the music exactly how it was meant to be experienced. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatest Of All Time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is Incredible! Hands down the best. I have gone through many pairs of headphone and none of them compare to THE XM6. You usually have basics qualities on headphones like sound, comfort, portability. However the XM6’s “basic” qualities are great qualities. They are by far the most comfortable and high definition sounding headphones. These are generationally superior to everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HumbertoM,

      We're elated to hear that. Thank you for sharing your perfect 5-star rating and such enthusiastic praise for your Sony headphones. It's incredible to know that you're enjoying the exceptional comfort and high-definition sound—they truly set a new standard for headphone quality. Your comments about their generational superiority and outstanding basic qualities mean a lot.

      Thank you for choosing Sony—wishing you an exceptional day!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don’t contemplate HURRY UP AND BUY!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have amazing sound, easy setup, the Sound Connect App is very intuitive. The midnight blue looks great. Little hint: if you want louder sounds go into your phone settings and tune your Safety settings. Makes a world of a difference

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lowe,

      We are pleased to learn that your Sony WH-1000XM6 headphones have amazing sound and that you found the setup easy!

      We designed these headphones for both superior audio performance and seamless user experience, so we are thrilled that you found the Sony | Headphones Connect app intuitive for customization. We agree that the Midnight Blue finish is a stylish choice!

      Thank you for sharing your experience and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for travel + home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sound quality, and the noise canceling is almost too good. My only complaint is that you can only connect to 2 devices at a time and there is a noticable delay in audio for competitive games since it uses bluetooth. If you want to play anything competitive just use the included audio jack cable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RyanG,

      Thank you for choosing Sony!

      We're honored to hear that you appreciate the comfort, sound quality, and powerful noise canceling of your WH1000XM6 headphones. We apologize for the limitations you've experienced with device connectivity and audio delay during competitive gaming.

      To gather more details about this matter and assist you further, please reach out to our dedicated support team for advanced troubleshooting.

      You can find all contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    cant beat for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and budget-friendly, very comfy, feels like my ears are creamy everytime i put these on, that's how good music sounds now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joes,

      We’re so happy to hear that you’re finding the WH-1000XM6 headphones to be incredibly comfortable! It’s wonderful to know that you’re enjoying that premium, immersive sound quality with every listen.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than my Bise QC ultra's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian sound, brilliant fit, brilliant design. Sony, has once again, outdone themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony XM6 Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my headphones, amazing noise canceling quality, super comfortable, the battery life is outstanding, the connectivity is quick, and they look so sleek. My husband and I got matching ones! I got the silver ones & he got the blue ones. He loves his too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeslieG!
      Thank you for sharing your experience with the WH-1000XM6 headphones. We are delighted to hear that both you and your husband are enjoying them!

      We appreciate your support and hope you continue to enjoy your Sony headphones!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable really good sound quality lightweight and one of the best headphones in the stores

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones I've Ever Had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever had and in my opinion worth the money. Comfortable for an entire 9 hour flight to Europe and silenced the crying baby onboard. Made my music and games better with a more robust and complete sound. The touch features are an added bonus. If I had one negative it would be that folding them back up into the carrying case can sometimes be a bit challenging if you're in a hurry.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LauraM,

      Thank you for choosing Sony!

      We're pleased to learn that you find the WH1000XM6 headphones the best you've ever had! It's great to hear they were comfortable for your entire flight and did such an excellent job of silencing the noise, including the crying baby. We also appreciate your feedback on the carrying case. Thanks for taking the time to share your experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What an improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great upgrade from the XM4, which were already amazing. The noise cancelling is noticeably better, and the sound stage is also noticeably improved. I love bass and these headphones deliver. I skipped the XM5 because they didn't fold, and I'm glad these ones fold. The new carrying case is great too. Why didn't they do that sooner? Yes they're pricey, but if you like nice things and can afford to buy them, these are a great purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DamianW,

      Thanks for the review and the 5-stars rating! We are truly heartened to hear how much you are loving your brand new Sony Headphones! It is amazing to hear you are taking advantage of the top-technology features they include, such as a magnificent and enhanced Sound quality, modern and comfortable design and of course, the outstanding and even better Noise Cancelling!

      Thank you for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound and excellent noise canceling. Fold up nicely in the case too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello maddoc1979,

      Thank you for choosing Sony!

      We're beyond pleased to hear that your WH-1000XM6 headphones are so comfortable, deliver great sound, and offer excellent noise canceling! It's also great to know that they fold up nicely in their case, making them convenient for you. It's rewarding to know that our product fulfills your requirements so perfectly!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent capability > questionable hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitively excellent, with compromise. The ANC is class leading (as good as the professionalized Bose A30s I fly airplanes with), the design is simple and unobtrusive, and the sound quality is acceptable for this category. However, they fall under the Bose QC Ultra in overall comfort and build, and the touch controls are finicky. Comfort was a huge disappointment here. I disliked the hard headband which made sleeping in long commercial flights bothersome, and the warm, rubbery ear-cups which centralize heat and sweat. If you value a great case, the best ANC, and superior sound - get these. If you value build quality and superior comfort, the Bose are your choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaK, thank you for sharing your experience with the Sony - WH1000XM6! We're thrilled to hear you're enjoying their superior sound quality, industry-leading noise cancellation and sleek design. We also genuinely value your comments and feedback on comfort, particularly the headband and earcups during long flights, we'll definitely share them with our product team to improve future versions! Thank you for choosing Sony. Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable and sassy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 Very comfortable and sound is excellent been able to fold it is a plus

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mari,

      We're thrilled to hear you're enjoying the comfort and sound quality of your new headphones! The WH-1000XM6 headphones were designed with both exceptional audio and user convenience in mind, and the ability to fold them for easy storage is a feature we're particularly proud of.

      Thanks for choosing Sony, and have a wonderful day!
      DiegoV Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love these Sony headphones The sound quality is amazin very clear, deep bass, and immersive overall. The battery life is excellent; I can use them for multiple gym sessions without needing to recharge often.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suwderdeneenkh,

      We are thrilled to hear that you are loving the sound quality and deep bass of your new headphones! It is great to know the battery life is keeping up with your gym sessions and providing that immersive experience you enjoy. Thanks for choosing Sony.

      Best regards, Eliab Sony_US