Customer Ratings & Reviews

Hello user909961,

Thank you for choosing Sony!

We're very glad to hear that you're enjoying the WH1000XM6. It's fantastic to know that you appreciate the noise isolation, lightweight design, and impressive battery life. Your experience motivates us to continue delivering high-quality products.

Best regards,
-Fred

Hello Ipsi, thank you for this excellent review! We are honored to learn you appreciate the top-tier noise cancellation technology of the WH1000XM6 –it's outstanding sound quality and comfortable design as well! Thanks for choosing Sony! Sincerely, -Jenn.

Hi SaulF,

That's wonderful feedback! It sounds like you're really enjoying your Sony WH1000XM6 headphones. We're thrilled to hear that the sound quality is really good and that they're really comfy for you. Comfort and great sound are key, and it's fantastic to know they're hitting the mark!

Thanks for choosing Sony, have a nice day!
DiegoV

Hi Allen, thank you so much for your detailed review and for rating the Sony - WH1000XM6! We're very glad to hear you're enjoying the powerful noise cancellation and customizable ambient sound thanks to the new HD Noise Canceling Processor QN3. We appreciate your feedback on the build feel and the audio, your insights are valuable as we continue to improve our products. Thank you for choosing Sony! Best regards, -Dominick

Hi RAJESHD,

We are thrilled to hear that you are enjoying the perfect balance of sound quality and noise cancellation on your new WH-1000XM6 headphones! It is great to know they are meeting your expectations for a high-quality listening experience.

Thanks for choosing Sony.

Best regards,
Eliab

Hi BrandonV,

We couldn't be happier to hear that your wife is absolutely loving her new headphones and that the upgrade has been so noticeable! It is fantastic to know that both the improved sturdiness and the enhanced sound quality are making such a positive impression. The WH-1000XM6 features a refined structural design for better durability and incorporates our latest audio processing technology to deliver even more precision and depth to your favorite tracks.

We really appreciate you being part of the Sony family.

Regards,
Dominick

Hi Tyler,

We're honored to hear that you found the perfect pair of headphones in the Sony - WH1000XM6.

It’s fantastic to know that our focus on a lightweight, comfortable design has made such a significant difference for you. We are proud of the balance we've achieved, delivering exceptional performance and features while ensuring a comfortable fit for all-day listening.

Thank you for choosing Sony, and we hope you continue to enjoy your listening experience!

Regards,
Dominick

Hi Sarah,

We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that the sound and fit exceeded your expectations, even within your existing ecosystem. Thanks for choosing Sony.

Best regards,
Eliab

Hi NoeL,

It is fantastic to know that you are loving the sound quality of your new WH-1000XM6 headphones!

We are sorry to hear you have been having trouble answering calls, but we would be happy to help you get that sorted. To receive a call, please tap the touch sensor control panel twice quickly—with an interval of about 0.4 seconds—when you hear the ring tone.

If you are not hearing the ring tone, please refer to this helpful troubleshooting guide to resolve the issue: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001856858.html

Thank you for making Sony part of your day!

Regards,
Dominick

Hello IndaleciaC,

Thank you for choosing Sony!

We're honored to hear that you appreciate the great quality and amazing sound of the WH1000XM6 headphones. Your recommendation means a lot to us, and we're grateful you’re sharing your positive experience with others. It’s always rewarding to know our products make a meaningful difference in your daily life.

Best regards,
-Fred

Hi RockBB,

Thank you very much for taking the time to share your feedback on the WH-1000XM6 headphones!

We are very glad to hear that you appreciate the robust equalizer settings and the immersive sound quality, along with the great performance of our noise canceling features. Our goal is always to deliver an outstanding listening experience.

We also appreciate your note regarding the touch controls—that's valuable feedback that helps us improve feature versions of the product. Thank you for choosing Sony and enjoy your immersive audio!

Regards,
Dominick

Hi KevinWu,

It is truly heartened to learn that a long-term audio enthusiast such as yourself found the switch to the Sony WH-1000XM6 so rewarding.

Earning a "10/10" for comfort and battery life is high praise, and we are especially glad to hear that the fit remains secure even during your extended workouts. While we always recommend a quick wipe-down after a sweat session to keep those pads in top shape, it’s great to know the ergonomics are providing the stability you need to stay focused on your fitness goals. Your breakdown of the audio quality and ease of use is incredibly helpful for other listeners looking to make a change.

Thank you for trusting Sony to power your workouts and your daily listening.

Regards,
Dominick

Hi FranciscoZ!
We are thrilled to hear that you're recommending the WH-1000XM6 headphones and that the sound quality is hitting the mark for you.

We really appreciate the honest heads-up regarding the sound leakage at higher volumes, it's feedback like this that helps us keep improving.

Thanks for choosing Sony!
Best regards,
Estefany

Hi PaulaS,

It’s rewarding to hear that you are enjoying the fantastic sound quality and awesome noise cancellation of your WH-1000XM6 headphones!

We are glad that you are picking up on new details in your favorite music. It is wonderful to know that the HD Noise Canceling Processor QN3 is delivering such a powerful experience, as it is 7x faster than the processor found in our previous WH-1000XM5 model. By optimizing 12 microphones in real time, this system ensures you get the very best in noise cancellation, sound quality, and call clarity.

Thank you for trusting Sony.

Regards,
Dominick

Hi PatrickW,

We are ecstatic to learn that our WH-1000XM6 headphones have lived up to your expectations of being the "best of the best." We worked hard to push the boundaries with our new QN3 processor and improved driver design to ensure every note is delivered with studio-level precision. Knowing that you’d recommend them so highly to others is the greatest compliment we could receive.

Thank you for choosing Sony.

Regards,
Dominick

Hi Raymond,

We truly appreciate you taking the time to share your feedback. You are exactly right—while our industry-leading noise-canceling technology is designed to drastically reduce ambient sounds like airplane engines or office chatter, sudden, high-pitched, or extremely loud noises can still be difficult to eliminate completely. We are glad to hear they are working well for your general noise-canceling needs!

Thanks for choosing Sony.

Best regards,
Eliab

Thank you so much for sharing your positive experience with the WH-1000XM6, ANTHONYW! We're thrilled to hear you’re enjoying the great battery life, excellent sound control, the nice case, and the overall quality.

Our team is dedicated to delivering headphones that combine outstanding sound performance, long-lasting battery life, and thoughtful design for daily convenience. Your feedback means a lot and helps us to keep innovating for our customers.

Thank you for choosing Sony, and we hope you continue to enjoy your listening experience!

Best regards,
Gus
Sony Social Media Team

Hi RebeccaR,

We are so glad to hear your daughter is loving the performance of her new WH-1000XM6! While we can't help with the "ignoring" part, we’re thrilled the noise canceling is working exactly as intended.

Thanks for choosing Sony.

Best regards,
Eliab