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Customer Ratings & Reviews

$458.00

Customer reviews

Rating 4.7 out of 5 stars with 972 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 972 reviews
  • Rated 3 out of 5 stars

    Good audio, bad durability

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the audio of this set of headphones is great along side with the noise canceling, however... i cant get behind the fact that the build quality is lacking. It feels like it can snap in half with a slight bend.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrandonJ,

      Thank you for considering Sony products.

      We apologize for the inconvenience and any concern regarding the build quality of your WH-1000XM6 headphones. While we are pleased you are enjoying the audio and noise canceling, we take your feedback on the structural feel very seriously.

      We will forward your comments to our dedicated Sony team for their thorough review. Please be assured that these headphones are engineered with high-quality materials designed for long-lasting durability while remaining lightweight for comfort. We continue to work diligently to enhance our products based on your valuable input.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best Product vs Bose Quite Comfort Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, the noise cancellation is unmatchable. I have used Bose Quite Comfort Ultra too but this one is best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SomeNathChakraborty,

      Thank you for choosing Sony!

      We’re elated to hear that you’re enjoying the WH1000XM6 headphones and their unmatched noise cancellation. It’s rewarding to know they stand out as the best among the brands you’ve used. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Excellent sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Good quality of noise canceling. A little bit confuse to use the commands but after a few uses became easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarceloC,

      Thank you for choosing Sony!

      It brings us great joy to hear that you're experiencing excellent sound and good quality noise canceling with your WH-1000XM6 headphones! We appreciate your patience as you learned the controls and are glad they became easy to use after a few uses.

      Best regards,
      -Fred Sony_US

  • Rated 3 out of 5 stars

    Amazing if your ears are small enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ANC is second to none. There is zero doubt about that. However, if you have slightly larger ears, these may be uncomfortable for you. There are multiple mic's inside the earcup that my ears pressed against making the headphones extremely uncomfortable to wear after only a few minutes. I hate to admit it but I returned them and went with the Bose QC Ultra 2 only because of the larger ear opening. The Bose ANC is not as good as the Sony, but I can ACTUALLY WEAR THEM.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JJ85,

      We appreciate you taking the time to share such detailed and honest feedback, even though the WH-1000XM6 headphones were not the right fit for you personally. We are delighted you found the Active Noise Cancellation (ANC) to be second to none, as we constantly strive for industry-leading performance in that area. However, we sincerely regret that the earcup size caused discomfort due to pressure on the internal microphones. We take comfort issues seriously and will pass this specific note regarding larger ears and internal mic placement directly to our design and engineering teams for future product development.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 4 out of 5 stars

    My son loves these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and boise cancellation. Thank you for bringing back the foldability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. They fit well and do the job I bought them for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrianneC,

      We couldn't be happier to hear that you find the WH-1000XM6 to be a good product! We are thrilled that they fit well and are successfully meeting the needs you purchased them for. Thank you for your review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones feel a bit overpriced. Sound’s pretty good - clear with tweakable bass - but comfort’s not great, kinda snug compared to Bose that i used for a while. Noise cancellation rocks, and they’re portable, but I expected more for the price

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for taking the time to share your experience with the WH-1000XM6, Alex. Your feedback is incredibly valuable and helps us improve.

      We’re glad to hear you’re enjoying the sound quality and finding the customizable bass and advanced noise cancellation features meeting your expectations. The portability is something many of our users love as well, and we’re happy that stands out for you.

      We’re sorry to hear the fit isn’t as comfortable as you’d hoped, especially compared to your previous Bose headphones. The WH-1000XM6 uses new, softer synthetic leather and padding designed to improve comfort and acoustic isolation. However, we know fit and comfort are very personal, and some users might find the headband or earcups a bit snug out of the box. The padding can soften a bit over time, but if you continue experiencing discomfort, adjustable sliders and rotating earcups may help you find a more relaxed fit. If it doesn’t improve, our support team is happy to assist with tips or explore options.

      Regarding price, we understand your expectations. The WH-1000XM6 is packed with the latest audio processing, adaptive sound controls, and industry-leading noise cancellation, but we recognize value is more than features—it’s about your overall experience. We’re always working to balance new technology and premium materials with the best value for our customers.

      If you have specific feedback or ideas on how we could improve comfort or better meet your expectations, please share them with us. Your input directly shapes future updates and designs.

      Thank you again for your insights and for being part of our community.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Headphone Lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones as a graduation gift for my son, and he loves them. The sound quality and noise-canceling features are excellent. He has already recommended them to his friends and others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JungimS

      What a perfect graduation gift! We're absolutely thrilled to hear your son is loving his WH-1000XM6 headphones. It's incredibly rewarding to know that the superior sound quality and advanced noise-canceling features are making such a difference for him, and we appreciate him spreading the word!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Best noise cancelling headphones!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for cancel noise on long flights... And it beat my expectations.. after almost 20 hour flight I did not feel exhausted.... The best noise cancelling headphones!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kool,

      Thank you so much for the 5-star review! We're thrilled to hear that your WH-1000XM6 headphones not only met but exceeded your expectations on a long-haul flight. Our team put a lot of effort into developing the best possible noise-cancelling technology to create a peaceful and immersive listening experience, especially in noisy environments.

      It's fantastic to know that you felt refreshed and not exhausted after your 20-hour flight. That's exactly what we aim for with the combination of our industry-leading noise cancellation and comfortable design.

      Thanks for choosing Sony, have a fantastic day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    cant beat for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and budget-friendly, very comfy, feels like my ears are creamy everytime i put these on, that's how good music sounds now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joes,

      We’re so happy to hear that you’re finding the WH-1000XM6 headphones to be incredibly comfortable! It’s wonderful to know that you’re enjoying that premium, immersive sound quality with every listen.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Well worth the cost.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many great things about these headphones. Great noise cancellation. The transparent mode is on par with the air pods max. The background music feature is a great quality of life product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive, but excelente for travel and noise cancelations. But, I'll recommend to not fall at sleep while you use it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulianG,

      It makes us really happy to hear that your WH-1000XM6 headphones have become an essential travel companion for you. We take great pride in our industry-leading noise cancellation, and we're glad it’s helping you find some peace and quiet on the go! Your humorous advice about not falling asleep in them gave us a good laugh—while they are designed for all-day comfort with that new wider headband, we certainly want you to wake up feeling refreshed and ready for your destination.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Top 3 Best Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, quality sound, levels, and performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TopCat1,

      That's fantastic to hear! The WH-1000XM6 headphones are designed to deliver exceptional audio quality and performance, featuring a powerful processor and a high-rigidity carbon fiber dome driver unit. We are thrilled you are enjoying the quality sound, levels, and overall performance, especially in the striking Midnight Blue color.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is where these headphones truly shine. The audio is incredibly detailed and well-balanced, with a dynamic range that makes every song feel fresh and alive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YunusK,

      Thanks for your wonderful review! We're thrilled to hear how impressed you're with the sound quality of your WH-1000XM6 headphones. It's our goal to create an immersive listening experience, and we're delighted that you're enjoying the detailed, well-balanced, and dynamic sound that makes your music feel fresh and alive.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Sony XM6’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely good quality very high end headphones stays on your head while moving ANC makes it so you can not hear anything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MosesL!
      It is fantastic to know that you feel the WH-1000XM6 headphones are so high-end. We're really glad you feel confident moving around with them on, and that the Noise Cancelling is doing such a great job of letting you disappear into your audio.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Headphone Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very clear and the noise cancelation is the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, GarrettM!

      We are absolutely thrilled to hear how much you are enjoying the WH-1000XM6 headphones! It's incredibly rewarding to know that you find the sound to be very clear and that the noise cancellation is "the best." We take great pride in delivering that industry-leading audio clarity and quiet focus.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Worth upgraded from 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over the XM5s. I appreciate they partially fold, makes them feel more premium than those that fold completely and gives more functionality over those that don’t fold at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Josh, thanks for taking the time to leave this fantastic review! We are immensely pleased to hear that you appreciate the improved sound experience the WH1000XM6 delivers! We can't be more happy to learn that you like the partially fold –simple but fancy! Thanks for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    My Favorite Noise Canceling Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Product! Honestly the best noise canceling headphones I've owned (multiple pairs over the years). I was on the fence but these are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around wireless headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and near perfect ANC. I got them specifically for airline travel and they did not disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonA,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH1000XM6 provided excellent sound quality and effective active noise cancellation, enhancing your airline travel experience. We appreciate you taking the time to share your positive feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony best headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound fantastic, the microphone is good and battery life is also good. These headphones are a good fit for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Kenneth!

      We’re thrilled to hear the WH-1000XM6 is a perfect fit for you! It’s great to know that the new AI-powered 6-microphone system is delivering the good call quality we aimed for, and that the sound is living up to that fantastic Sony standard. With the improved 30-hour battery life, we're glad they’re keeping up with your daily routine.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US