Customer Ratings & Reviews

Hello InJ1,

Thank you for choosing Sony!

We're excited to hear that the WH1000XM6 headphones have made such a positive impression on you. Your praise for both the sound quality and noise-canceling capabilities means a lot, and we're glad these features are enhancing your listening experience. Thank you for sharing your kind words!

Best regards,
-Fred

Hi Roybal509,

We are beyond pleased to hear that you consider the WH-1000XM6 the best headphones on the market! It’s wonderful to know that this new generation has exceeded your expectations and stands out as a significant upgrade from the previous version.

Thanks for choosing Sony.

Best regards,
Eliab

Hi JUMANG,

We are very glad to hear that you are enjoying the unique sonic perspective of the WH-1000XM6! It is fascinating to hear from a longtime user of the 1000X series, and we appreciate your insight into how each generation offers its own distinct character. We are thrilled that this latest iteration has provided a new way for you to experience your favorite music.

Thank you for being such a loyal member of the Sony family and for making us part of your daily listening.

Best regards,
Dominick

Hello Lvhotelier! Thank you for sharing your experience with the WH1000XM6 headphones. We truly appreciate your recognition of them as one of the best headphones available today, especially due to their exceptional sound quality. Your feedback on the spatial audio is invaluable to us, and we welcome any suggestions for improvement! Thanks for choosing Sony! Sincerely, -Jenn.

Hi Dean,

Thanks for this excellent 5-star review! It's rewarding to hear you are very happy with the Sony WH-1000XM6 headphones! We're excited to know that you are enjoying both the exceptional sound quality and the performance of the noise cancellation. Thank you for sharing your positive review and for choosing Sony!

Best regards,
Dominick

Hello SamirR,

Thanks for the review. We are sorry to hear about what happened with your first pair. We can definitely take the information in consideration for future references, as we understand how that could help customer in the future. However, we're very glad to hear that when it comes to sound and noise cancellation, you find them incredible. That's a testament to the core performance we aim for.

Thanks for choosing Sony, have a great day!
DiegoV

Hi Maximilian,

Thank you for your detailed feedback on your new WH-1000XM6 headphones. We understand that sound preference which is very personal to each listener. We're pleased to hear you appreciate the great build quality and very nice case of the XM6. Your insights are valuable as we continue to evolve our audio products. Thanks for choosing Sony.
-Eliab

Hi WillDSM22,

We're pleased to learn that your Sony headphones have been delivering such well balanced sound and bass, especially with your custom EQ settings. Thank you for sharing your fantastic 5-star rating—it's wonderful to hear they've made a genuine difference over your first month with them. The versatility of the EQ really allows you to fine-tune your audio for a truly immersive listening experience.

Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.

Hi JasonB,

We're glad to hear your student is enjoying the new headphones.
The WH-1000XM6's are designed to offer a unique listening experience through our most advanced noise cancellation and audio processing. We appreciate your perspective on the value and your loyalty to the brand.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Nabdeep,

We are pleased to learn that your WH-1000XM6 headphones have become an essential tool for both your music and your professional calls! We strive to refine every generation of the 1000X series, and while the jump from the previous model is designed to be a subtle evolution in comfort and processing power, we are glad you are finding them to be a top-tier recommendation for daily use.

Thank you for choosing Sony to keep you connected and immersed in your sound.

Regards,
Dominick

Thank you for your review, LatoshaC!

We are delighted to hear that you are enjoying the great sound and particularly appreciate the noise canceling feature of your WH-1000XM6 headphones. We designed these to deliver truly immersive sound and industry-leading quiet, so it’s wonderful to know we've met your expectations.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello Mc007,

Thank you for choosing Sony!

We're excited to hear that the WH1000XM6 headphones have made such a remarkable difference for you. It's wonderful to know they stand out as the best-sounding headphones you've owned and offer a significant upgrade. Thank you for sharing your positive experience!

Best regards,
-Fred

Hi Rigo,

That's fantastic to hear! We're delighted you find your WH-1000XM6 headphones amazing and that the music sounds top quality. It's great to know you're experiencing superior noise cancellation from the outside world. Your feedback that this is probably the best purchase you've made truly means a lot to us! Thanks for choosing Sony.
-Eliab

Hi AndersonM!
Thanks for sharing your experience with the WH-1000XM6 headphones. We are immensely pleased to hear that you love your first top-quality headset and find them very comfortable for long work sessions.

We appreciate your decision to go with Sony!
Warm regards,
Estefany

Hi AudioJack, thank you for taking the time to share your feedback regarding the WH-1000XM6 headphones. We sincerely apologize for any disappointment you’ve experienced with the bass performance compared to previous models. We appreciate your insights, as they help us improve our products and better serve our customers.

In addition to adjusting the equalizer settings, we recommend checking the fit of your headphones, as a snug fit can enhance bass perception. Additionally, ensuring that the headphones are fully charged can positively affect performance, as battery levels can influence sound quality.

Thank you for considering Sony products and for your thoughtful input.
Best regards,
Estefany

Hi PatrickW,

We are ecstatic to learn that our WH-1000XM6 headphones have lived up to your expectations of being the "best of the best." We worked hard to push the boundaries with our new QN3 processor and improved driver design to ensure every note is delivered with studio-level precision. Knowing that you’d recommend them so highly to others is the greatest compliment we could receive.

Thank you for choosing Sony.

Regards,
Dominick

Thank you for your fantastic review, LeoS!

We are absolutely thrilled to hear that you feel the WH-1000XM6 headphones are worth every penny and that they are the best headset you have ever worn. That kind of feedback is incredibly rewarding for our design and engineering teams.

We work hard to ensure the combination of industry-leading noise cancellation and premium sound quality truly delivers an unparalleled listening experience, and it's wonderful to know we’ve achieved that for you.

Thank you again for choosing Sony and for sharing your enthusiasm!

Best regards,
Gus, Sony Social Media Team

Hi AntC.

Thanks for the review and the 5-stars rating! Thanks for the recommendation towards the commodity on the headphones, as it is something we can definitely take in consideration for future references. We hope you can continue to enjoy the amazing sound quality and top-technology noise cancellation!

Thanks for choosing Sony, have a wonderful day!
-DiegoV

Thank you for your fantastic review, RENB!

We are so pleased to hear that you love the sound of your WH-1000XM6 headphones and that you're so impressed with the awesome noise canceling. We designed them to deliver a premium listening experience with industry-leading technology, and it's wonderful to know we've succeeded.

Thank you again for choosing Sony and for your strong recommendation.

Best regards, Gus, Sony Social Media Team