Customer Ratings & Reviews

Hi Bengriffin33! We are truly delighted to hear your feedback about the new Sony WH-1000XM6 headphones! It's fantastic to know that you find them to be a great update from the XM3 model.

The WH-1000XM6 features advanced noise cancellation technology, superior sound quality and an impressive battery life, designed to enhance your listening experience.

Thanks for choosing Sony!
Best regards,
Estefany

Thank you for the fantastic review, SonyaB!

We are absolutely thrilled to hear that your new WH-1000XM6 are hitting all the right notes for you! It’s wonderful to know that you’re finding them extremely comfortable for long listening sessions and that the noise canceling is providing that incredible immersion we strive for.

Our engineers worked hard on the new HD Noise Canceling Processor QN3 to make sure the world stays quiet so your music can truly shine. Hearing that the sound quality is exceeding your expectations makes our day!

Thank you for choosing Sony and for being part of the community.

Best regards,

Gus, Sony Social Media Team

Hi SatheeshG,

We're so glad you're enjoying the industry-leading noise cancellation and clear sound quality of your WH-1000XM6! It’s great to know the battery life is keeping up with your listening needs.

Thanks for choosing Sony.

Best regards,

Eliab

Hello JerryW,

Thank you for choosing Sony!

We're thrilled to hear that you're enjoying your WH-1000XM6 headphones. It's great to know that you find the Bluetooth pairing process easy and the battery life impressive. Your experience motivates us to continue delivering high-quality products.

Best regards,
-Fred

Hi Jimbo38special,

We are elated to hear that your new headphones are delivering a flawless performance. There is nothing quite like the seamless connection and immersive sound of the XM6 series to transform your daily listening into a world-class experience. Thank you for choosing Sony to be the soundtrack to your day.

Best regards,
Dominick

Thank you for your fantastic feedback, CharlieR!

We are so pleased to hear that you consider the WH-1000XM6 to be the best headphones you've ever used. Your comment about the noise cancellation being "amazing" is incredibly rewarding for our team. We've put a lot of work into our next-gen processor and adaptive microphone system to deliver industry-leading noise canceling, and it's great to know that you are experiencing the full benefit of that technology.

We hope you continue to enjoy a more immersive and quiet listening experience wherever you go.
Thank you for choosing Sony.

Best regards, Gus, Sony Social Media Team

Hi JacquelineV, thank you for the wonderful 5-star review! We're really happy to hear that you're enjoying your new Sony WH-1000XM6 headphones. It's fantastic that you've noticed the improved ambient mode—we put a lot of effort into making the listening experience even better with this model. We appreciate you choosing Sony again and for sharing your feedback! Regards, -Dominick

Hello Wesley,

Thank you for choosing Sony!

We're excited to hear that the noise cancellation on your WH-1000XM6 headphones has made such a strong impression. It’s rewarding to know the technology is enhancing your listening experience in a meaningful way, and we truly appreciate your thoughtful feedback.

Best regards,
-Fred

Thank you for the feedback, vk3105!

We are happy to hear that the industry-leading noise cancellation and feature set are hitting the mark for you. We also appreciate your honest feedback regarding the cushioning. We designed the WH-1000XM6 with a wider headband and new soft, padded cushions to distribute weight, but we understand that comfort is very personal.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi BruceN,

We're so glad to hear that your Sony headphones have delivered the best noise canceling you've ever experienced and impressive battery life. Thank you so much for sharing your fantastic 5-star review—your appreciation for these standout features truly means a lot. The powerful noise cancelling and long-lasting performance are what make the WH-1000XM6 such a remarkable listening companion.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Hi str8b8ed,

We're glad to hear you're enjoying the excellent battery life and multipoint connection on your WH-1000XM6 headphones. We apologize for the frustration with the noise-canceling fluctuations on the plane. This behavior is most often caused by the Adaptive Sound Control feature, which we recommend disabling in the Sony | Headphones Connect app to maintain a consistent noise-canceling level. If the issue persists, please ensure you have the latest firmware installed.

Thanks for choosing Sony.

Best regards,
Eliab

Hello EphraimN,

Thank you for choosing Sony!

We're beyond pleased to hear that you're enjoying the WH1000XM6 headphones! It's fantastic to know that you find their sound quality superior to other products. We truly appreciate your feedback and hope you continue to enjoy your listening experience.

Best regards,
-Fred

Hi Ashi, we are truly grateful to hear your feedback!
The Sony WH-1000XM6 headphones are designed to provide an exceptional listening experience, featuring best-in-class active noise cancellation that allows you to immerse yourself in your favorite music. With rich, dynamic sound, you'll enjoy deeper bass, clearer mids and spatial enhancements that elevate your audio experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Zack,

We are happy to hear that the sound quality is good for your first pair of high-end headphones, but we sincerely apologize for the frustrating connectivity issues you are experiencing with the Sony app and the inconsistent Ambient Sound Mode. Since the app connection is unstable and Ambient Mode requires frequent re-connection, please ensure both the headphones and the Sony Headphone Connect app are updated to the latest versions, and then try performing an initialization (factory reset) on the headphones, as this often resolves communication bugs and restores full functionality.

Thanks for choosing Sony.

Best regards, Eliab

Hi MasonC, thanks for posting. We're glad that you're enjoying the WH1000XM6 at the gym thanks to their fit and comfort. We appreciate you choosing Sony. -Jenn

Hi JashZ,

We're thrilled to hear that you and your whole family are enjoying your new WH-1000XM6 headphones! It’s fantastic to know that they've been such a hit. We take great pride in delivering an incredible audio experience for everyone.

We're particularly glad to hear that the bass and noise cancellation are a highlight for you. The WH-1000XM6 headphones feature our HD Noise Cancelling Processor QN3, which works with multiple microphones to provide our most advanced noise cancellation, letting you truly immerse yourself in your music.

Thanks for choosing Sony, have a harmonious day!
DiegoV

Hello CameronB, thanks for sharing your experience with the WH1000XM6! It brings us great satisfaction to hear that you appreciate the technology improvement –immersive sound quality and top-tier noise cancellation! Thanks for choosing Sony! Sincerely, -Jenn.

Hello Ocean,

Thank you for choosing Sony!

We're excited to hear that the WH-1000XM6 headphones deliver beautiful sound quality for you. We appreciate your feedback on the volume level and are glad that overall, the listening experience remains enjoyable. Your thoughts are important to us as we continue to enhance our products.

Best regards,
-Fred