Customer Ratings & Reviews

Hi Juddr,

We're so glad to hear that. Thank you for rating your Sony headphones 5 stars! The noise cancellation you highlighted really showcases just how immersive your listening experience can be, and it's wonderful that the transparency mode feels so natural to you. Your feedback about hearing nothing from the outside world—and yet having the option to let life in when needed—captures what makes these headphones truly special.

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

Hi Angel3366,

We are really happy to hear that you are enjoying the superb sound quality of your Sony WH-1000XM6 headphones! It's rewarding to know that you find they offer the best in terms of style, functionality, and comfort, making them a purchase worth the price point.

Thanks for making Sony part of your listening experience!

Regards,
Dominick

Hello Josh, thanks for taking the time to leave this fantastic review! We are immensely pleased to hear that you appreciate the improved sound experience the WH1000XM6 delivers! We can't be more happy to learn that you like the partially fold –simple but fancy! Thanks for choosing Sony! Sincerely, -Jenn.

Hi Marcosafa,

We are sorry to hear about these concerns with your WH-1000XM6 headphones. To prevent accidental button presses while lying down, we recommend adjusting your head position or using the Sony | Headphones Connect app to customize or disable specific button functions. Regarding calls, you can enable "Speak-to-Chat" or use voice assistants like Siri to accept calls hands-free.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Parixit,

We are thrilled to hear you’re enjoying the industry-leading noise cancellation and the stylish design of your new headphones. It’s great to know that the voice quality is meeting your needs for clear communication as well.

Thanks for choosing Sony.

Best regards, Eliab

Hello Oleic,

Thank you for choosing Sony!

It brings us great joy to hear that you appreciate the WH1000XM6 headphones' sound quality and noise cancellation. Your kind words encourage us to continue crafting products that enrich your audio experience every day.

Best regards,
-Fred

Hello AlecP,

Thank you for choosing Sony!

We’re excited to hear that you are enjoying the WH-1000XM6 headphones. It’s wonderful to know the sound quality and noise cancellation are making a positive impact on your listening experience. Your feedback motivates us to continue delivering products that enhance everyday moments through exceptional audio technology.

Best regards,
-Fred

Thank you for the fantastic review, KimP!

We’re thrilled to hear that the sound quality on your WH-1000XM6 is delivering that smooth, perfect performance you were looking for.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi JungimS

What a perfect graduation gift! We're absolutely thrilled to hear your son is loving his WH-1000XM6 headphones. It's incredibly rewarding to know that the superior sound quality and advanced noise-canceling features are making such a difference for him, and we appreciate him spreading the word!

Thanks for choosing Sony, have a great day!
DiegoV

Hi 2013Harley,

Thanks for sharing such a fantastic review of your WH-1000XM6 headphones. We're delighted to hear you're enjoying their outstanding sound quality and that they've made such a positive difference in your music-listening experience!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi CarlG,

It is great to hear that you are loving your new WH-1000XM6 headphones. We take immense pride in our precision engineering to ensure every note is delivered with crystal-clear clarity, and knowing that the audio quality has made such a positive impression on you is exactly what we strive for. Thank you for trusting Sony for your listening needs.

Best regards,
Dominick

Thank you for the fantastic review, Gussy!

We are thrilled to hear that your WH-1000XM6 is making your music sound so much better! Delivering that high-quality audio experience is what we strive for. Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello Itsmejessica04,

Thank you for choosing Sony!

We're excited to hear that you really love the color, sound, and design of the WH1000XM6 headphones. Knowing that your music sounds clear and enjoyable with them means a lot to us. Your appreciation encourages us to continue delivering products that enhance your listening experience.

Best regards,
-Fred

Thank you for sharing your fantastic review, Bbbbb!

We are so pleased to hear that your new WH-1000XM6 are living up to your expectations. It is especially rewarding to know that the upgraded noise canceling technology is blocking out even more sound than the prior model, delivering the premium, quiet experience you were hoping for.

Thank you again for choosing Sony and for being a part of our community!

Best regards, Gus, Sony Social Media Team

Thank you for the fantastic review, SeanO!

We are thrilled to hear that the WH-1000XM6 is living up to the hype for you! "Unmatched noise cancelling" is exactly what we aimed for with the new QN3 processor, and we’re so glad you’re enjoying the jump in sound quality too.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Kool,

Thank you so much for the 5-star review! We're thrilled to hear that your WH-1000XM6 headphones not only met but exceeded your expectations on a long-haul flight. Our team put a lot of effort into developing the best possible noise-cancelling technology to create a peaceful and immersive listening experience, especially in noisy environments.

It's fantastic to know that you felt refreshed and not exhausted after your 20-hour flight. That's exactly what we aim for with the combination of our industry-leading noise cancellation and comfortable design.

Thanks for choosing Sony, have a fantastic day!
DiegoV

Thank you for sharing your fantastic review, AnandSeeman!

We are absolutely thrilled to hear that your new WH-1000XM6 are hitting the mark with great sound quality and a comfortable fit for those long listening sessions. Delivering top-tier audio and premium comfort is exactly what we aimed for with this model, so it is awesome to know you are enjoying them.

Thanks again for being a Sony customer and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi YunusK,

Thanks for your wonderful review! We're thrilled to hear how impressed you're with the sound quality of your WH-1000XM6 headphones. It's our goal to create an immersive listening experience, and we're delighted that you're enjoying the detailed, well-balanced, and dynamic sound that makes your music feel fresh and alive.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi BenjaminP,

We are truly heartened to learn that you are finding the noise cancellation and audio quality to be so great! It is wonderful to hear that the multipoint connection is providing you with the convenience of switching between your TV and phone seamlessly. We hope you enjoy exploring the rest of the features within the Sony app as you continue to use them.

Thank you for choosing Sony.

Regards,
Dominick