Customer Ratings & Reviews

Hi LazaraCV,

Thanks for the fantastic review!

We're thrilled to hear that you find the WH-1000XM6 headphones to be wonderful and worth the investment. It's especially rewarding to know that the ease of connection and everyday usability delivering the best listening experience!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony North America.

Hello Joan,

Thank you for choosing Sony!

It’s rewarding to hear that you love the look and color of the WH-1000XM6! We’re delighted to know they are helping you study effectively in noisy environments. Thank you for sharing your positive experience!

Best regards,
-Fred

Hi RulaA,

Thank you so much for the 5-star review! We're thrilled to hear that you love your Sony WH-1000XM6 headphones and are enjoying the amazing sound quality and noise cancellation. We're especially glad that the "pure clear" sound is standing out to you. That's a key feature of this model, which was co-created with world-renowned mastering audio engineers to deliver a truly studio-quality sound.

Thank you for choosing Sony!

Best regards,
Dominick

Thank you for the amazing review, Nick!

We are thrilled to hear that the WH-1000XM6 has been a worthy upgrade from your XM3s! It’s great to know that you’re enjoying the step up in noise canceling and sound quality.

We also appreciate your feedback regarding the headband design. We know that comfort is subjective, especially when moving from a long-time favorite like the XM3, and we're glad to hear you're settling into the new fit. It’s also fantastic that you’re taking full advantage of the ability to use LDAC and your custom Equalizer settings at the same time for that high-resolution, personalized audio experience!

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello NoelL,

Thank you for your fantastic review! We're so pleased to hear you're enjoying the amazing sound, noise cancellation, and transparency mode on your WH-1000XM6 headphones.

The Dual Noise Sensor technology is a key part of what makes the noise cancellation so effective. It uses two microphones on each earcup to capture ambient noise and process it for an even more immersive listening experience, allowing you to seamlessly switch between full quiet and a clear awareness of your surroundings.

Thanks for choosing Sony, and have a wonderful day!
DiegoV

Hi HumbertoL,
Thank you for sharing your thoughts on the WH-1000XM6! We're happy you consider them "Good headphones" overall.

About the sound quality, you can customize it to be exactly what you like using the Sony | Sound Connect app.
Here are the simplest things you can do right now to make the sound better:

-Go into the app and look for the Equalizer settings. You can play around with the sliders to change how the music sounds.

-Inside the app, find the setting called DSEE Extreme. This feature uses our smart technology to try and make compressed music sound closer to high resolution audio. It can really add detail and a sense of space to the music.

-In the app's system settings, make sure the "Bluetooth Connection Quality" is set to "Prioritize Sound Quality" instead of "Prioritize Stable Connection." This allows the headphones to use better streaming formats like LDAC for clearer audio (if your phone supports it).

Give those a try!

We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany

Hello Luckyrae,

Thank you for choosing Sony!

We're excited to hear that you love the WH1000XM6 headphones! It's fantastic to know that you find them super easy to use and that they effectively block out sound during your gym sessions. Thank you for sharing your positive experience with us!

Best regards,
-Fred

Thank you so much for sharing your feedback! We are immensely pleased to hear that you are enjoying your new WH-1000XM6 headphones and that the sound quality has impressed you. At Sony, we strive to deliver an exceptional audio experience, and it's wonderful to know that our headphones have met your needs. If you haven’t already, be sure to explore the various sound and customization features available through the Sony | Headphones Connect App to further personalize your listening experience. Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi, Wondols!
It is most rewarding to hear that these are the best headphones you've owned. We are glad the WH-1000XM6 is making such a big impression!

These headphones feature world class noise canceling that blocks out the world so you can focus on your music. They are designed to be extra comfy for long trips, and the battery lasts for days on a single charge.

It’s a pleasure having you as a Sony customer!
Best regards,
Estefany

Thank you for the fantastic review, Jakenj!

We’re so glad to hear you’re enjoying the great audio quality of your WH-1000XM6. We appreciate your feedback on the fit—it can definitely take a moment to get used to a new design, but we’re glad it’s working out for you!

Thank you for choosing Sony!

Best regards,

Gus,
Sony Social Media Team

Hello EHABZaki,

Thank you for choosing Sony!

We're immensely pleased to hear that you appreciate the unique color and design of the WH1000XM6! It's fantastic to know that you find it versatile for the gym, flights, and everyday use. Your feedback truly motivates us to continue delivering products that enhance your experience. Thank you for sharing your thoughts!

Best regards,
-Fred

Thank you for the fantastic review, Fans!

We are absolutely thrilled to hear that you are loving your new WH-1000XM6 headphones. While no headphones can perfectly eliminate every single sound, we are so glad that our industry-leading noise canceling is delivering a great experience for you.

Thank you for choosing Sony and for sharing your feedback!

Best regards, Gus, Sony Social Media Team

Thank you for your review, EduardoR! We're thrilled to hear that your WH-1000XM6 headphones are great for work and that you're happy with the mic's performance. We designed these headphones to be a versatile companion for both music and professional calls, and it's wonderful to know they are meeting your needs. Thank you for choosing Sony! Best regards, Gus, Sony Social Media Team.

Thank you for the fantastic review, AlejandroE!

We’re thrilled to hear that the "awesome" noise cancellation on your WH-1000XM6 is hitting the mark for you! There’s nothing like finding that perfect peace and quiet while traveling, and we designed these headphones to be the ultimate companion for those long flights and commutes.

Thank you for choosing Sony and for the high recommendation!

Best regards, Gus, Sony Social Media Team

Hello Bloodrain,

Thank you for choosing Sony!

We're honored to hear that you're enjoying your WH-1000XM6 headphones! It's fantastic to know that the noise-cancelling feature is helping the outside world disappear so you can fully enjoy your music. Thank you for sharing your positive experience!

Best regards,
-Fred

Thank you for sharing your feedback! We're delighted to hear that you're enjoying your WH-1000XM6 headphones, especially after making the switch from AirPods Max. We strive to deliver a premium listening experience with advanced noise cancellation and comfort, and we're glad to know the headphones are meeting your expectations. If you have any suggestions or questions about optimizing your experience, please let us know—your input helps us continue improving our products.

We truly value your preference for Sony products!

Best regards,
Gus
Sony Social Media Team

Hi Daniel,

Thanks for the review! We appreciate the comments towards the design, we can definitely take it in consideration for future references. We are glad you are enjoying the top-technology Noise Cancelling, and it is great to hear that you are taking advantage of the amazing Sound quality.

Thanks for choosing Sony. Have a nice day!
-DIegoV

Thank you for the fantastic review, user843243!

We are thrilled to hear that you're enjoying your WH-1000XM6! It’s great to know that our noise-canceling technology is hitting that "top-tier" mark for you. We aim to provide a truly immersive experience, and we're so glad these headphones are delivering.

Thank you for choosing Sony!

Best regards,

Gus,
Sony Social Media Team

Hi Roybal509,

We are beyond pleased to hear that you consider the WH-1000XM6 the best headphones on the market! It’s wonderful to know that this new generation has exceeded your expectations and stands out as a significant upgrade from the previous version.

Thanks for choosing Sony.

Best regards,
Eliab

Hello Tony,

Thank you for choosing Sony!

We're honored to hear that you feel such strong support for our brand. It brings us great joy to hear that the WH-1000XM6 headphones are providing you with a perfect listening experience. Knowing that our commitment to premium audio and comfort resonates so deeply with you is exactly why we do what we do. We truly value your loyalty and are so glad to have you as part of the Sony family.

Best regards,
-Fred