Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- |
- SKU:
- 10147107
Customer reviews
Rating 4.7 out of 5 stars with 1140 reviews
(1,140 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.9
Rating 4.9 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Rated 5 out of 5 stars
Sony Xm6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent experience. The young lady who conducted the transaction was knowledgeable and courteous.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, CraigD!
We’re thrilled to hear you had such an excellent experience and received top-tier service during your purchase. We hope you are loving the industry-leading noise canceling and sound quality of your new WH-1000XM6!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Excellent sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony products. Had a 1000xm4 that I was using for about 3 years, with about 8 hours a day usage. Moisture got into one of the mics and decided to just buy these to try out as a replacement, and they've been superb.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sgvjon,
Thank you for your exceptional 5-star rating and for sharing your upgrade story—it’s great to know that after years of daily use with your WH1000XM4, your new Sony headphones have proven to be a superb replacement. The WH1000XM6’s industry-leading noise cancelling technology and refined comfort make every listening session enjoyable, whether you're at work, home, or on the move.
Thank you for choosing Sony—may your day be as seamless and clear as your listening experience!
DiegoV.
Rated 5 out of 5 stars
My new favorites
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always used Sony headphones for my over the ear ones, but this is a whole new level of quality
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .HI LiamO,
We are so glad to hear that you are enjoying the new level of quality with the WH-1000XM6! It is wonderful to know that our latest flagship headphones have earned a spot as your new favorites.
Thanks for choosing Sony.
Best regards, Eliab
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good for studying! It almost doesn't trespass the sound from outside.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, HeyshaG!
We are so glad to hear that your new headphones are helping you stay focused while studying. It is awesome that the noise canceling is doing such a great job of keeping the outside world quiet so you can get into the zone.
Good luck with your studies and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Rated 5 out of 5 stars
Worth every penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from the airpod pro 2’s, these have been night and day better in every aspect. I’m heavy into the apple ecosystem but after my experience with the AirPods, I made the decision to jump ship because of quality and longevity concerns.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift for my son, he loves them. Had previous model and says these are by far better!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SNL062989,
Thank you for choosing Sony!
We couldn't be happier to hear that your son loves the WH1000XM6 headphones and that he finds them an improvement over the previous model. It means a lot to us to be part of such special moments, like gifting something that truly enhances the listening experience.
Best regards,
-Fred
Rated 5 out of 5 stars
Happy son with new headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my son and he loves them! Just wish I could transfer the perks to him.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatherNH,
It’s a true pleasure to hear that your son is so happy with his new WH-1000XM6! Choosing a gift for someone else can be a challenge, but you certainly picked a standout for high-quality audio.
We designed the WH-1000XM6 to be the ultimate companion for focus and enjoyment, featuring our most advanced noise cancellation yet to tune out distractions. Whether he is using them for studying, commuting, or simply losing himself in his favorite music, the refined comfort and long battery life ensure he can stay immersed all day. We are honored to be the brand behind such a special gift.
Thank you for trusting Sony.
Regards,
Dominick
Rated 5 out of 5 stars
Love ‘em
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I’ve had both these and the Bose NC headphones and I prefer these. Less glitchy then the Bose
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jason!
We are so pleased to hear that you find the WH-1000XM6 headphones to be a superior product compared to the competition!
It is incredibly rewarding to know that you prefer our model for its performance and reliability. We strive to provide a seamless and high-quality listening experience.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Rated 1 out of 5 stars
Multiple hardware failures, on a premium product.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for less than a year ago after having the previous generation for years. Since then I've experienced nothing but continual hardware issues. The a faux leather pads immediately stained just from normal body oil and I have had to replace then with 3rd party pads since. Since then the telescoping band had a mechanical failure and now the left side doesn't stay in place. I called Sony support and was informed that the warranty doesn't cover hardware issues only issues with the speaker battery software etc. I am a mechanical product designer and understand how and why this failed and the engineering decisions that were made should not have been made. I would highly recommend against purchasing these headphones especially if you have a larger head. if you continually extend the stems fully you will dislodge the backstop and the stem will fail. It's really sad to see from a company that has made so many good products with incredible hardware engineering, release a product that has so many reliability oversights in the name of design. This is the last pair of Sonny headphones that I'm going to buy, and I would advise others to do the same. The fact that these failures made it through product approval, and that Sony's business practices don't cover hardware failures under warranty is mind boggling to me.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Levi,
We are incredibly sorry to hear about the mechanical failures you've experienced with your WH-1000XM6 headphones, especially given your history with our previous generations. As a product designer, your detailed feedback regarding the structural integrity of the telescoping band and the wear on the ear pads is highly valuable, and we are passing these insights directly along to our engineering and quality assurance teams.
We also want to apologize for any frustration regarding our standard warranty policy, which targets defects in materials and manufacturing workmanship under ordinary use but generally excludes physical or structural damage.
Thanks for considering Sony products.
Best regards,
Eliab
Rated 5 out of 5 stars
worthy successor to XM5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when I needed to replace the XM5 I was able to upgrade & I'm glad I did. there are a bunch of minor QoL improvements (like the ability to use the headphones while charging) that I enjoy
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NKNewton,
The WH-1000XM6 is a significant step up, and you're right—the ability to listen while charging over USB-C is a crucial quality-of-life feature that fixes a major annoyance from the XM5 model. Beyond that welcome fix, you'll benefit daily from the practical return of the fully foldable design, making them much easier to travel with, and a noticeably improved touch control experience for volume and playback. These minor but important refinements, alongside the superior ANC, really solidify the XM6 as a worthwhile upgrade.
Thanks for choosing Sony.
Best regards,
Eliab
Rated 5 out of 5 stars
Great for the gym
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit for the gym does not slide off side functions are exceptional good
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, user183226!
We are glad to hear that the WH-1000XM6 is working out great for your gym sessions! It is awesome to know that you are finding the fit secure and that the side functions are helping you stay focused on your workout.
Thank you for choosing Sony and for sharing your recommendation!
Best regards,
Gus, Sony Social Media Team
Rated 5 out of 5 stars
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great I had the xm5 and wanted to upgrade and let me tell you these are an absolute upgrade I really enjoy them
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sergio,
It is great to hear that you are enjoying the WH-1000XM6 headphones!
We appreciate you being a loyal customer and choosing to upgrade from the XM5s. We are dedicated to continuous improvement, and knowing that you feel this is a significant upgrade is the highest compliment we could receive.
We really appreciate you choosing Sony!
Regards,
Dominick
Rated 5 out of 5 stars
Forever Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had xm4 and I bought this new model. Previous model was also perfect, this new model is the best until Sony makes new one.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello YusufD,
Thank you for choosing Sony!
We couldn't be happier to hear that you’ve enjoyed both the WH1000XM4 and the new WH1000XM6 headphones. Your loyalty and kind words truly inspire us to keep pushing the boundaries of innovation and quality. Thank you for trusting us to enhance your listening experience with each new model.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Decent ANC headphones too tight on my head
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is decent. Not too heavy on the bass which is nice but a bit tinny with higher treble at least in my opinion. Unfortunately to much clamping force on my head so I’ll be retuning them.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mocchan,
Thanks so much for sharing your thoughts with us on the WH-1000XM6 headphones. We're really sorry about the clamping force being uncomfortable. We genuinely want every listening session to be a good one. Sometimes gently stretching the headband a little or adjusting the earcups angle can help loosen things up for a better fit.
As for the sound, one thing that might help is the Sony | Sound Connect app, there’s a simple built-in EQ, so you can fine-tune the bass and treble to match what sounds best to you.
Thanks for considering Sony and for your valuable feedback, it really helps us improve.
Sincerely,
Estefany
Rated 5 out of 5 stars
Great headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones ive ever had. I had the XM4s and I thought their ANC were top tier until I upgraded to these.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TayA,
We are thrilled to hear that the Sony WH-1000XM6 headphones are one of the best you've ever owned!
It’s incredibly rewarding to know that you've noticed the significant leap in performance, especially coming from the excellent XM4s. We put a lot of focus into improving the Active Noise Cancellation (ANC) to deliver a truly unparalleled listening experience, and your feedback confirms we achieved that goal.
Thank you for sharing your experience and for being a loyal Sony customer!
Regards,
Dominick
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Sound quality could’ve been better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected the sound to be better it’s okay it’s just not what I expected but the noise cancellation is great!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, LisaK!
We are happy to hear that you are enjoying the industry-leading noise cancellation on your WH-1000XM6. We’re sorry to hear the sound quality didn't quite hit the mark for you right out of the box, but we recommend trying the Equalizer settings in the Sony | Headphones Connect app to customize the audio to your personal taste. Many users find that a quick adjustment to the presets really brings the music to life. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Excellent listening experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A definite improvement on the XM4. A great listening experience for all types of media.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, BlueBear!
We are thrilled to hear that you’re enjoying the WH-1000XM6! The XM4 set a high bar, so hearing that you find these to be a definite improvement is a wonderful compliment. We’re so glad you’re getting a great listening experience across all your media—whether it’s music, movies, or podcasts, we design our headphones to bring out the best in every detail.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Rated 5 out of 5 stars
Allison Zales
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I throughly enjoy these headphones. I use them every day. I great purchase!!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AllisonZ,
We are elated to hear that you are thoroughly enjoying your headphones and that they have become a part of your daily routine! It is wonderful to know that you consider them a great purchase.
Thank you for choosing Sony.
Regards,
Dominick
Rated 5 out of 5 stars
Love these headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, these are the best headphones I have ever gotten!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the amazing review, HopeD!
We are absolutely thrilled to hear that the WH-1000XM6 headphones are the best you’ve ever owned! That is quite a compliment, and we’re so happy that the sound quality and noise canceling are delivering exactly what you were looking for.
We hope you continue to enjoy every detail of your favorite music with them. Welcome to the Sony family, and thank you for choosing us!
Best regards,
Gus, Sony Social Media Team
Rated 5 out of 5 stars
Almost perfect.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only gripe, material shows and holds fingerprint and skin oils, looks funky the moment you handle them.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
It is great to hear that overall you are satisfied with your Sony WH-1000XM6 headphones!
We appreciate you taking the time to share your feedback regarding the material and the visibility of fingerprints and oils. We continuously strive to improve our design and material choices, and we will certainly pass this specific note along to our product team for consideration in future models.
Thank you again for the 5-star rating and for choosing Sony.
Regards,
Dominick


















