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Customer Ratings & Reviews

$458.00

Customer reviews

Rating 4.7 out of 5 stars with 1136 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,136 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    So so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good volume not as good as I would like it wish it had more bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, YvonneT!

      It’s great to hear you're enjoying the sound, though we hear you on wanting more volume and bass. Since the WH-1000XM6 is tuned for accuracy, we recommend using the Sony Headphones Connect app to customize the Equalizer (EQ) settings—cranking up the lower frequencies there is the best way to get that extra punch you're looking for!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Pricey, but worth every penny.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found these amazingly comfortable and extremely effective at reducing airplane noise. The battery life is phenomenal as well. If I had to pick at anything, it’s the case that I’m not fond of. While I’m happy it’s there as competitors don’t include one, you have to contort the headphones to get them in the case. And if they are not placed in the case perfectly the case won’t close but again I am nitpicking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FelixS,

      Thank you for choosing Sony!

      We're elated to hear that your WH-1000XM6 are amazingly comfortable, extremely effective at reducing airplane noise, and delivering phenomenal battery life. Enjoy every flight and long listening session ahead!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these Sony headphones for a while now, and I’m really impressed. The sound is clear and the bass is strong without being overwhelming. Noise cancellation works great, especially in public places. They’re very comfortable to wear for long hours, and the battery lasts much longer than I expected. Definitely worth the money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nianjan,

      Thank you for choosing Sony!

      We're excited to hear that you’re enjoying the WH1000XM6 headphones so much. It’s wonderful to know the sound quality and noise cancellation enhance your experience, especially in busy environments. Your note on comfort and battery life means a lot to us, as we aim to provide products that support your daily needs seamlessly. Thank you for sharing your positive experience—it truly motivates us to keep delivering excellent audio solutions.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    So Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⸻ Sony WH-1000XM5 – Worth It These are hands-down the best noise-canceling headphones I’ve ever used. Sony really nailed it with the WH-1000XM5. The noise canceling is next-level—perfect for travel, work, or just tuning out the world. Sound quality is super clear and rich, with great bass and balanced tones. They’re also really comfortable, even for long wear, and the battery lasts forever (like 30 hours!). Bonus: they charge fast and have smart features like pausing when you take them off. If you’re on the fence, just get them. You won’t regret it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kimi,

      Thank you for choosing Sony!

      We're delighted to hear that the WH-1000XM5 headphones have impressed you on so many levels. Knowing the noise-canceling performance, rich and balanced sound, and long-lasting comfort make such a difference for your travel and daily listening is incredibly rewarding. It's fantastic to know that the fast charging and smart features like auto-pause also add real convenience to your experience.

      Thank you for your feedback! Your encouragement fuels our team's innovation in creating standout headphones.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Headphones I have ever used

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome. If you are an artist, or maybe you need a traveling companion, this is the real deal. The battery lasts more than 48hrs with a full charge. A friend recommended it to me, I was hesitant in gettin it but I am so happy i got it. It filters noises so very much more tuan any of the headphones I have ever used. So I strongly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ChedozieI! We are so glad you took your friend's recommendation and gave the WH-1000XM6 a try. It’s wonderful to hear that the noise canceling and 48-hour battery life are meeting your needs as an artist and traveler. We truly appreciate the strong recommendation—enjoy the quiet and thank you for choosing Sony! Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been amazing. I owned the previous generation of these headphones and they are much better in my opinion. Comfortable and great quality. Battery last for a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GianfrancoE,

      Thank you for choosing Sony!

      We're honored to hear that your experience with the WH1000XM6 headphones has been so positive, especially coming from a longtime user of the previous generation. It's wonderful to know that the improvements in comfort, sound quality, and battery life have made a meaningful difference for you. Your feedback inspires us to keep advancing our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the new Sony WH-1000XM6 headphones, and they're fantastic. The noise cancellation is truly next-level and the sound quality is crisp and powerful, especially for music with strong bass. They're also really comfortable to wear for long periods. The new foldable design and sturdy case are a big plus for traveling. While they are a bit pricey, the performance and features make them worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RaymondG,

      Thank you for choosing Sony!

      It makes us really happy to hear that you are enjoying your new Sony WH-1000XM6 headphones! We're glad to know that the noise cancellation and powerful sound quality are impressing you, and that the comfortable design and new travel case are a big plus. It's great to hear that they are proving to be a worthwhile investment.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Premium Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected not a big upgrade coming from the wh1000xm5 but I came to be fascinated at how much the audio and fit improved my previous headphones. Not only the sound but the built quality improved by making them more ergonomic and foldable would recommend to anyone with the budget so they can get a premium sound experience with extreme comfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PocketMouse,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH-1000XM6 exceeded your expectations with improved audio, fit, and build quality. It’s great to know the ergonomic design and foldability have enhanced your comfort. Thank you for recommending these headphones for a premium sound experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony xm6000

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying the Sony XM6, I compared them with the Apple AirPods Max. I honestly felt the Sony headphones were much better. The noise cancellation has very minimal low humming sound, and the cinematic mode along with the overall audio quality is excellent. I also love how lightweight and comfortable they feel. The only drawback is that they don’t look as premium as the AirPods Max. But apart from that, the sound quality, adaptive noise cancellation, and cinematic sound experience are awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, SiddantharaoN!

      It’s great to hear that after a side-by-side comparison, the WH-1000XM6 won you over. We take a lot of pride in our Adaptive Noise Cancellation, and it's wonderful that you’re noticing that nearly silent floor compared to other premium options. We also appreciate the feedback on the design—while we prioritize a lightweight, foldable build for all-day comfort and travel, we know that aesthetic tastes vary!

      The Cinema Mode is one of our favorite new additions for 2025, and we're thrilled it’s giving you that immersive experience you were looking for.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great audio and noise cancellation as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony XM6s offer a fantastic audio experience with great sound and top-tier noise cancellation. You'll love the awesome battery life, and the "hear-through" mode works perfectly without making you dizzy. Just keep in mind they're not ideal for hot environments because they can make you sweaty, and the hinges might take a bit of getting used to. Still, they're a solid choice for their premium sound and features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Xavier, thanks for sharing this fantastic review! It is most rewarding to hear you're enjoying the immersive listening experience that only the WH1000XM6 can offer thanks to its industry-leading noise cancellation technology and outstanding sound quality! Thanks for recommend to take in consideration the temperature to avoid discomfort while wearing them and extend their useful life! Thanks for choosing Sony this time, we will continue working on keep the premium quality in our products! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with the XM6. The sound is clear with deep bass and balanced highs, and the noise cancelling works really well in everyday use. They’re lightweight and comfortable enough to wear for hours without pressure. Battery life easily lasts me through the day. Overall, it feels like a big step up from my old pair and worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShawnR,

      Thank you for choosing Sony!

      We're pleased to learn that you're so impressed with your new WH-1000XM6 headphones! It's great to hear that you're enjoying the clear sound, deep bass, and effective noise cancellation. We also put a lot of effort into making them lightweight and comfortable for long listening sessions, so it's fantastic to know that's making a difference for you.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphone in the market.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the great purchase. Sound quality is awesome. More importantly, battery life is impressive, 7-8 days without charging even with nice cancellation enabled. Better investment that Apple AirPod max. Hurry get yours and enjoy the sound of Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbhishekP!
      Thanks for sharing your feedback! It brings us great joy to hear that your new WH-1000XM6 is such a great investment for you.

      These headphones feature industry leading noise canceling and a lightweight design that makes them perfect for wearing all day. They also include smart sensors that pause your music automatically when you take them off to help save even more power.

      Thanks for choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing sound just bulky

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my Apple AirPods Max for these and I don’t regret it, these are comfortable and light on the head and sound great, battery lasts me over a week, a bit bulky on the head. I use these 4x a week at the gym and they are the best headphone I’ve used for that so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DIANA,

      We are delighted with this phenomenal feedback! It’s rewarding to know that the WH-1000XM6 offers the perfect combination of lightweight comfort, clear sound reproduction, and incredible power efficiency that lasts you over a week. Knowing they perform so well as your preferred workout companion is the highest praise. Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and very easy to connect to multiple devices! Works great with both my laptop and my iPhone. Used them recently on a flight cross country and they did a wonderful job drowning out the people around me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinS,

      We are immensely pleased to hear that your WH-1000XM6 headphones provided the perfect sanctuary during your cross-country flight. It is great to know that the multi-point connection is making it seamless to switch between your laptop and iPhone, and that our noise-canceling technology allowed you to enjoy your audio in peace.

      Thank you for choosing Sony to be your favorite travel companion!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones! The Sony WH-1000XM6 has incredible noise canceling, crystal clear sound, and super comfortable fit. Battery lasts long, and the Bluetooth connection is flawless. Definitely one of the best wireless headphones out there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MotebA,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re enjoying the Sony WH-1000XM6 headphones so much. Your appreciation of the noise canceling, sound clarity, comfort, battery life, and seamless Bluetooth connection truly highlights the quality of this product. Thank you for sharing your positive experience and recognizing these key features—it means a lot to us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, very comforatable, and great battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HasanJ,

      We’re glad to hear you are enjoying the sound quality, comfort, and battery life of your new headphones!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony WH-1000XM6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality with powerful noise cancellation. Super comfortable, long battery life, and perfect for everyday use. Highly recommend the Sony XM6!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex,
      Thank you so much for the fantastic review and the high recommendation!
      We feel privileged to know that you are enjoying the sound quality and noise cancellation on your new WH-1000XM6. It’s great to hear they are staying comfortable for your everyday use.

      We're glad you chose Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Most comfortable and best sounding pair I have ever used. I wish you could control a few more settings with buttons on the headphones instead of only the app. If you want over the ear phones, these are an easy option to pick. Battery life is incredible. Never

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Austin,

      Thank you for the fantastic 5-star review! We are thrilled to hear that you think the WH-1000XM6 headphones are the most comfortable and best-sounding pair you have ever used.

      It's great to know that you are also impressed with the incredible battery life, which allows for extended listening sessions. We appreciate your feedback regarding the controls and will certainly pass it along to our product development team for future consideration.

      Thanks for choosing Sony, have a comfortable and quiet day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! The sound quality, noise cancellation, and fit are the best I've had with headphones. They are pricey, but if you love listening to music, these are a must-have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisR!
      Thanks for sharing your review! We are thrilled to hear that the WH-1000XM6 is the best pair of headphones you’ve owned.

      These headphones feature top tier noise canceling that blocks out the world and a battery that lasts for days. The soft padding makes them easy to wear all day, and the crisp sound makes every song feel like a live performance.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100% Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise canceling and it comfortable I do recommend to get a case for headphones if you don’t like oil or finger prints stain since it a matte finish it’s does get oil/finger print stain easily but beside that it amazing. I love it ! Especially when I try to mute the outside noise with music or tone down loud noise in my surroundings

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JeslyM,

      Thank you for choosing Sony!

      We're excited to hear that you enjoy the noise-canceling capability and the comfort of the WH1000XM6 headphones. Your advice about using a case to protect the matte finish from oil and fingerprints is very valuable, and it’s great to know how effectively the headphones help you reduce outside noise and create your own peaceful space. Your thoughtful comments mean a lot to us.

      Best regards,
      -Fred Sony_US