Customer Ratings & Reviews

Hi RebeccaR,

We are so glad to hear your daughter is loving the performance of her new WH-1000XM6! While we can't help with the "ignoring" part, we’re thrilled the noise canceling is working exactly as intended.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Andrew! We are delighted to hear that you find the WH-1000XM6 amazing! It brings us great joy to know that you appreciate the bass response and the lightweight comfort of the headphones. With features like adaptive sound control and noise cancellation, you can enjoy your music in any environment.

Thank you for choosing Sony!
Best regards,
Estefany

Hi. JackR,

Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi Emmanuel,

We're so glad to hear that. Thank you for sharing your experience and for rating your Sony headphones 5 stars! It's fantastic to know the upgrade from the XM4s was meaningful for you, with even better noise cancellation and more intuitive touch controls. It's great that your Sony headphones impressed while offering that next-level listening experience!

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

Hi Pete!
Thanks for your 5-star review! We're so glad that the WH-1000XM6 are a perfect fit for you. It's great to hear that you're enjoying the noise cancelling and sound quality.

The WH-1000XM6 headphones deliver studio-quality sound and our most advanced noise cancellation.

We appreciate you choosing Sony!
All the best,
Estefany

Hi BlackSpruce!
Thank you so much for your feedback! We are immensely pleased to hear that the WH-1000XM6 headphones made your travels more comfortable and that you love the touch controls.

We appreciate you choosing Sony!
Best regards,
Estefany

Hello AkhilJ,

Thank you for choosing Sony!

We couldn't be happier to hear that you're enjoying your WH1000XM6 headphones! It's great to know you're experiencing amazing sound quality and excellent battery life. Thanks for sharing your positive experience.

Best regards,
-Fred

Thank you for your fantastic review, DamarisR!

We are so pleased to hear that your WH-1000XM6 headphones have been such a game-changer for your work as a remote therapist. It is incredibly rewarding to know that the dual noise cancellation is helping you create a focused and noise-free environment for your sessions, ensuring that you can be fully present with your clients. We designed these headphones to provide exceptional silence and clarity, and it brings us great satisfaction to know they are helping you in such a meaningful way.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi KeeganP,

Thanks so much for that wonderful 5-star review! We're thrilled to hear that you consider these the best Sony headphones you've ever had. The amazing sound and great noise canceling you're experiencing are the result of the new HD Noise Canceling Processor QN3 and the 12 microphones that work together to deliver a truly immersive audio experience. We're also glad you find the Sony Sound Connect app so intuitive and helpful for customization.

Thanks for choosing Sony, and have a beautiful day!
DiegoV

Hi MannyT,

We feel privileged to know that your mother is enjoying her new WH-1000XM6 headphones. It is fantastic to hear that the lightweight design and signature sound quality are making her favorite Bad Bunny tracks and videos even more enjoyable. We also take great pride in the smaller details, like the color-coordinated storage case, so we are glad that those touches added to her experience.

Thank you for trusting Sony to provide the perfect upgrade for her.

Regards,
Dominick

Thank you so much for sharing your positive experience with the WH-1000XM6, Twoboys! We're thrilled to hear that the noise cancelling, sound quality, and battery life have made such a strong impression. Feedback like yours motivates us to keep striving for excellence in audio technology. Enjoy your listening!

Thank you again for your review and for being a part of the Sony community!

Best regards,
Gus
Sony Social Media Team

Hi AntonioH,

We are absolutely delighted to read your fantastic review of the Sony WH-1000XM6 headphones! Thank you for giving us a five-star rating and calling them a "true go-to" and your best investment in high-quality headphones. We are especially pleased that you recognize the power of the industry-leading noise cancellation and that the sound quality is the best you have ever experienced. Your feedback confirms that we are delivering on our promise of providing premium audio performance and a truly immersive listening experience.

Thank you for choosing Sony! We hope you enjoy many hours of outstanding sound and tranquility!

Regards,
Dominick

Hello Nate,

Thank you for choosing Sony!

We're immensely pleased to hear you're loving your WH-1000XM6 headphones! It's fantastic that they're performing so well for both your gaming and music, with no issues and great sound quality. We're also glad the folding design is a feature you appreciate!

Best regards,
-Fred

Hello issie,

Thank you for choosing Sony!

We’re delighted to learn that you’re enjoying the WH-1000XM6 headphones! It’s wonderful to see how they’re assisting you in managing the demands of motherhood while you pursue your graduate studies. The adjustable noise cancellation feature is indeed a game-changer, allowing you to tailor your listening experience for both class and those precious moments of peace. We hope you continue to find joy and tranquility with your headphones during your much-deserved me time!

Best regards,
-Fred

Hi YoniS,

We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that the superb sound quality and ease of use have made them the best headphones you've owned. Thanks for choosing Sony.

Best regards,
Eliab

Hi Rylan,

Thanks so much for the 5-star review of the WH-1000XM6 headphones! We're thrilled to hear that you're enjoying the improvements we've made. We put a lot of focus on refining the design and functionality based on feedback from previous models, so it's great to know that the hinges and the dedicated power button are making a real difference for you. We also heard your feedback on battery life, and we're glad to hear that the ability to charge while connected wirelessly is making for a much better user experience.

Thanks for choosing Sony, have a fantastic listening day!
DiegoV

Hi JonathanS,

Thank you for the fantastic 5-star review! We are thrilled to hear that you think the WH-1000XM6 headphones have great sound, superb noise cancellation, and an exceptional fit.

It's great to know you're enjoying the results of our HD Noise Canceling Processor QN3, which uses multiple microphones to analyze and block noise in real time, and our refined design that ensures long-lasting comfort.

Thanks for choosing Sony, have a marvelous day!
DiegoV

Hi AlvinA,

Thank you for your review of the WH-1000XM6 headphones. We're happy to hear you find them comfortable and enjoy the great sound quality!

Regarding the noise canceling, a proper seal is crucial for the best performance. We recommend checking the fit and ensuring the earcups fully enclose your ears without any gaps. For further optimization, you can use the Sony | Headphones Connect app to run the "NC Optimizer" function, which tailors the noise canceling to your specific head shape, hairstyle, and even whether you're wearing glasses.

Thanks for choosing Sony.

Best regards,
Eliab