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Customer Ratings & Reviews

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Comp. Value: $458.00

Customer reviews

Rating 4.7 out of 5 stars with 1012 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,012 reviews
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I’ve ever used! The sound amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnmarieR,

      We are beyond pleased to hear that the WH-1000XM6 has earned the title of the best headphones you’ve ever owned!

      At Sony, we strive to push the boundaries of audio engineering, and hearing that the sound quality truly amazed you is exactly what we aim for. With our latest advancements in noise cancellation and high-resolution audio processing, we’ve worked hard to ensure every note is crisp and every environment is silent. It’s wonderful to know that these efforts are providing you with a listening experience that stands above the rest.

      We really appreciate you being part of the Sony family!

      Regards,
      Dominick Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best noice cancellation

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound, with the best anc i’ve tried obviously pricey though

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Merton,

      Thank you for choosing Sony!

      We're delighted to know that you find the WH1000XM6 comfortable and appreciate its exceptional sound quality and advanced noise cancellation capabilities. Thank you for sharing your insights on its pricing!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Superb Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly comfortable to wear with excellent ANC features that you can turn on and off. Wear these daily and absolutely love them. Some how Sony improved on the 1000XM5s!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello John,

      Thank you for choosing Sony!

      It's a true pleasure to hear that the WH1000XM6 offers you outstanding comfort and flexible ANC features that enhance your daily listening. We're grateful for your loyalty and delighted that the improvements have made a positive difference for you. Thank you for sharing your enthusiasm!

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best headphones ever

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They so good noise cancellation good and battery life is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rico, thank you for your feedback! We are delighted to hear that you appreciate the exceptional noise cancellation and impressive battery life of the WH-1000XM6 headphones.

      This model is designed to provide you with a truly immersive listening experience, allowing you to enjoy your favorite music without distractions. Plus, its long battery life ensures you can listen all day without interruption!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Best option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and great comfort. Use at the gym and commuting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, CarlosM,

      Thanks for the review and the 5-stars rating! We are truly heartened to learn to hear how much you are loving your Sony headphones! Powered by our next-gen processor and intelligent algorithms, the WH-1000XM6 premium headphones deliver studio-quality sound and our most advanced noise cancellation for an immersive, distraction-free listening experience!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a Christmas gift for our daughter. She loves these things. It's amazing the sound that comes out of them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GamerID,
      Thanks so much for sharing your feedback with us! We are thrilled to hear that your daughter is loving her new Christmas gift.

      The WH-1000XM6 features our most advanced noise canceling yet, alongside a super comfortable design for long listening sessions. Plus, the battery lasts long enough to get her through days of music and calls without needing a charge.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these headphones have the best combination of sound and noise cancelling of any I've tried. The Bose are also very good, but these seem just a bit better to me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff,

      That is excellent feedback! We are thrilled to hear that you feel the WH-1000XM6 headphones offer the best combination of sound quality and noise canceling performance compared to others you have tried. We strive to lead in both areas, and we appreciate you choosing our product.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Eddie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality on the sound I would definitely buy them again and recommend them to someone else…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, EduardoE!

      We are thrilled to hear that you’re enjoying the high-quality sound of your WH-1000XM6. Having your recommendation means a lot to us, and we’re so glad you’d choose them again!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great anc lightweight. Best features!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kart,

      Thank you for your fantastic feedback on the WH-1000XM6! We're thrilled to hear that you're enjoying the great sound quality, excellent ANC, and lightweight design. it's incredibly rewarding to know we've hit the mark for you. Your 5-star review is a testament to our commitment to innovation and quality. We hope you continue to enjoy your music with the WH-1000XM6 for years to come!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great choice and best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality and sound. All The sounds are great and improvised when compared to XM-4.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi prince,

      We are thrilled to hear that you are enjoying the upgraded sound quality! It is great to know that the refinements we've made since the XM4 are delivering an excellent listening experience for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Best headphones i’ve ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvement over the xm5’s which i dodnt think could get better. Much more options for customizing your listening experience and feels strong on the new hinge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosueL,

      We're thrilled that you are experiencing the improvements firsthand, especially with the enhanced customization options in the app and the strong, updated design. It's our goal to keep refining what makes the 1000X series the best.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I delayed buying a pair of over the ear headphones. I researched, I hemmed and hawed. I went in and tested. But, am I glad I got these. They sound great, the app makes customization relatively easy. Do yourselves the favor for a great audio experience and pick these up if you are in the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, GabrielR! We're so happy to hear that your research and testing led you to the WH-1000XM6 headphones and that you're so glad you chose them. It's wonderful to know you find the sound great and that the app makes customization so easy. We designed these headphones to deliver an incredible audio experience, and we're thrilled that you are enjoying them so much. We sincerely appreciate your recommendation to others! Thank you for choosing Sony.

      Best regards,
      Gus, Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Sony head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones noice canceling is awesome price was great .A all around great product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, harveywalls45!

      We are thrilled to hear that you are loving your new WH-1000XM6! It is great to know that the awesome noise canceling and overall value are meeting your expectations for an all-around great product. We put a lot of work into making our latest noise-canceling technology better than ever, and we are so glad you are enjoying the experience!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peak noise cancelling and great comfort best headphones out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jed11,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Premium sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and noise cancelation. The fit is very comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. DominicC,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality, modern and comfortable design and Top Technology Noise Cancelling! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony - WH-1000XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their quality and sound. I had the previous version too, but they improved these a lot. I'm very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, FredyG!

      We’re so happy to hear that you are loving the quality and sound of your new WH-1000XM6! It’s great to know that, as a previous owner, you’ve noticed the improvements we've made to this generation. We truly appreciate your continued support and are thrilled you're happy with your purchase!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, Barely have to charge, you can change a lot of settings in the app. Great for bus rides or normal everyday activities

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Char,
      Thanks so much for the great review on the WH-1000XM6 headphones!
      We are excited to hear that they are working great for you, that you barely have to charge them and that you find the app helpful for changing settings, especially for things like bus rides and daily use.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first over the ear NC headphones. I must say great start for me. The NC is phenomenal. I used it to take naps in a noisy hospital visit and the battery life was more then enough i got easily 8 hrs worth with some battery left. The top bar i feel can be a bit more comfy but i do have a pin head so maybe that was it. Besides that im always finding an excuse to wear them. If you want quality sound? Its there, but tbh there are better solutions for that. This one just checks off everything very well with NC bieng spectacular.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RayG!
      Thanks so much for taking the time to share such detailed feedback on your WH-1000XM6 headphones. We are delighted to hear that they've been such a great start for your over the ear noise canceling experience!

      We're particularly proud that the noise cancelling is spectacular and helped you during that noisy hospital visit.

      We appreciate the honest feedback on the headband comfort; while fit can be tricky, we constantly look for ways to enhance design.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Rated 3 out of 5 stars

    great battery + sound, some manufacture defects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones and the battery life is amazing. Used it for 5 days without needing to charge. The noise cancel seems to be the same as the xm5 didn't notice much of a difference. The headphones can rotate so the cuffs are pointing in which is better than the xm5 because there were times when it would accidentally start tapping and playing a song or whatever. I like how they still give the option to use a jack if wired is your thing or you can't charge it but want to still use them. The issue's I've had seem to be more from the manufacturing. I had to return it after a week because the headphones had a consistent crackling sound and when I checked online I saw this was a common issue. The second pair i got I hear white noise occasionally which I was told are the microphones adjusting for noise cancelling. My second set also had issues with the different NC levels with the left side letting in more noise than the right. I've heard it's due to possible dust and debris which Is weird because I've only had this second pair for a week and kept it in the case. Might have to return this one too as I can't seem to fix the NC leaking on the left ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MustaphaC,
      Thanks so much for reaching out and sharing your experience with the WH-1000XM6 headphones.
      We appreciate you sharing your thoughts on the new features. It's great to hear you're enjoying the improved swivel design and the flexible connectivity options. We're also glad the battery life is living up to your expectations!

      However, we're really sorry to hear you've had so many issues. That's definitely not the experience we want for our customers.
      For the white noise and noise-canceling issues, here are a few things we can try.

      1. Restart your headphones.
      2. Reset the headphones to factory settings. You can find the steps here: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001863305.html
      3. Update the firmware: Make sure your headphones are running the latest firmware version through the Sony | Sound Connect app.

      If none of those steps work and you're still having trouble, we strongly recommend you to contact our support team for assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for considering Sony products and for your thoughtful input.
      Sincerely,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Perfect Present for the Hubby!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband’s birthday since he travels frequently for work, and he absolutely loves using them on the plane instead of his AirPods! I'm so grateful for the fantastic financing options, which made this gift even more special.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MicheleLeung,

      We are thrilled to hear that your husband is enjoying his new WH-1000XM6 and that they have become his go-to companion for those frequent work flights. It is wonderful to know that our noise-canceling technology is making his travel experience more enjoyable!

      Thank you for choosing Sony to celebrate such a special occasion and for welcoming us into your family's travel routine.

      Regards,
      Dominick Sony_US