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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1019 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,019 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever in purchasing these.Air max is over rated

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YasmineC,

      That's absolutely fantastic to hear! We're delighted you feel the WH-1000XM6 was the best decision, and we appreciate you recognizing their superior performance. Enjoy your exceptional listening experience!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    2nd pair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these headphones. clear and bright. the spacial audio is very nice as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SterlingS,

      We are thrilled to hear you are loving the clear, bright sound of your new WH-1000XM6! It’s great to know you're enjoying the return of the foldable design and the immersive experience provided by the new 360 Reality Audio Upmix and head tracking features.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My soud my music.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that is one of the best sounds ways so far i love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. AdrianaOM,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Aiden’s Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new head phones and bring an individual on the spectrum, it allows him to focus without stimulation from outside noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KelliC,

      We are delighted the WH-1000XM6 headphones are loved by your son and that the powerful noise-canceling helps him focus by reducing external stimulation, making a positive difference in his daily life.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    M6 headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used for the last 3 month and its keeps surprising me how good it is and all the fetures it has, totally worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CesarG,

      Thank you for choosing Sony!

      We’re elated to hear that the WH-1000XM6 headphones continue to impress you after three months of use. It’s wonderful to know that the features and performance keep bringing you enjoyment and value over time.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    1000-XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality with extremely good noise cancelation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, User387931,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are loving your Sony Headphones. We hope you can continue to enjoy the amazing sound quality and top-technology noise cancellation!

      Thanks for choosing Sony, have a good day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth headphones now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones great sound great anc and they added more features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jamel,

      It's wonderful to hear you're loving your WH-1000XM6 headphones! We're delighted that you're enjoying the great sound, excellent ANC, and the added features. Your enthusiasm is fantastic! Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good for studying! It almost doesn't trespass the sound from outside.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HeyshaG!

      We are so glad to hear that your new headphones are helping you stay focused while studying. It is awesome that the noise canceling is doing such a great job of keeping the outside world quiet so you can get into the zone.

      Good luck with your studies and thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the ear headphone. Noise cancelling awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChadN,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Excited about the Bose Noise Canceling Headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift for a special someone. I'm sure it will be a much loved and appreciated gift. Love the silver color!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your excitement, SusanC!

      We are confident that the WH-1000XM6 headphones will be a much loved and appreciated gift, offering top-tier noise cancellation and sound quality.

      We agree—the silver color is a fantastic choice!

      Thank you for choosing Sony for such a thoughtful present!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds amazing, however, the microphone wont work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones in terms of sound quality and noise cancelation. That said, I've had several issues with the microphone not working even after doing a factory reset and firmware updates. I'll be taking them back in hopes of getting them resolved. For the money, I'd take a chance on something else.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, JacobGW05.

      We are so sorry to hear about the issues you've been experiencing with the microphone on your WH-1000XM6 headphones. This is certainly not the reliable experience we aim to deliver, and we understand your frustration, especially after trying a factory reset and firmware updates.

      We want to help you get this resolved. We highly recommend contacting our support team directly. They are best equipped to troubleshoot the microphone issue and can provide you with the next steps to get this fixed.

      You can connect with them at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you again for your valuable review.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony Xm6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. The young lady who conducted the transaction was knowledgeable and courteous.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, CraigD!

      We’re thrilled to hear you had such an excellent experience and received top-tier service during your purchase. We hope you are loving the industry-leading noise canceling and sound quality of your new WH-1000XM6!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    My new favorites

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used Sony headphones for my over the ear ones, but this is a whole new level of quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI LiamO,

      We are so glad to hear that you are enjoying the new level of quality with the WH-1000XM6! It is wonderful to know that our latest flagship headphones have earned a spot as your new favorites.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones before a long flight and it was AMAZING. The noise cancellation is great. Still working through all the features (there is a "smart" conversation mode; 3D sounds; etc.) so, probably more to come.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kpldd,

      Thank you for choosing Sony!

      We're excited to hear that you enjoyed the WH1000XM6 headphones on your long flight and appreciated the excellent noise cancellation. It's great to know you're exploring the advanced features like the smart conversation mode and 3D sounds. We look forward to you discovering even more benefits as you continue using them.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Happy son with new headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my son and he loves them! Just wish I could transfer the perks to him.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeatherNH,

      It’s a true pleasure to hear that your son is so happy with his new WH-1000XM6! Choosing a gift for someone else can be a challenge, but you certainly picked a standout for high-quality audio.

      We designed the WH-1000XM6 to be the ultimate companion for focus and enjoyment, featuring our most advanced noise cancellation yet to tune out distractions. Whether he is using them for studying, commuting, or simply losing himself in his favorite music, the refined comfort and long battery life ensure he can stay immersed all day. We are honored to be the brand behind such a special gift.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVED IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and noise cancelation, and talk-through

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TYCEL,

      Thank you for choosing Sony!

      It's wonderful to know that you're enjoying the WH-1000XM6 headphones! We're thrilled that you find the sound quality exceptional, and that both the noise cancellation and talk-through features are surpassing your expectations.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best headphones in this price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The predecessor was already a great headphone, this one is better than the last one. This is the best headphone at this price range. Works with iPhone, MacBook, Windows, and Linux without any issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arijit,

      Thanks for the 5 star review! We could not be more pleased to know you consider the Sony WH-1000XM6 an excellent upgrade over its predecessor and the top choice in its price range.

      We are especially pleased that you have experienced seamless connectivity and outstanding performance across all your different devices, including iPhone, MacBook, Windows, and Linux.

      Thank you for the high praise and for choosing Sony for your listening needs!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Perfect for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how light it is. great for work and the commute

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jbchicago, thanks for the fantastic review on the Sony - WH1000XM6! We are thrilled to hear that their lightweight design makes them perfect for your work and daily commute. We appreciate you sharing your positive experience, and thanks for being part of the Sony family! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my son, he loves them. Had previous model and says these are by far better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SNL062989,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your son loves the WH1000XM6 headphones and that he finds them an improvement over the previous model. It means a lot to us to be part of such special moments, like gifting something that truly enhances the listening experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great for the gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for the gym does not slide off side functions are exceptional good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, user183226!

      We are glad to hear that the WH-1000XM6 is working out great for your gym sessions! It is awesome to know that you are finding the fit secure and that the side functions are helping you stay focused on your workout.

      Thank you for choosing Sony and for sharing your recommendation!

      Best regards,

      Gus, Sony Social Media Team sony-global