Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- SKU:
- 10187823
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Great upgrade from XM4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I fly almost every week and amazed at the difference. Upgrade is highly worth it. Sounds great, noise canceling is remarkable and super comfortable.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
best 5.4 bluetooth headphones, but worst mic ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful options for equalizer, but youre forced to use the absolutely abyssmal microphone which sounds underwatery and garbage. the noise cancelling is bar none the best in class, and the comfort is phenomenal. but being forced to use the microphone, something that can not be passed through, is a real deal breaker. literally the worst microphone i own is on these june 2025 $450 headphones. what gives?
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your detailed feedback, Gummi. While the WH-1000XM6 is recognized for outstanding noise cancelling and comfort, we understand your frustration with the microphone quality. The current design uses integrated microphones optimized for voice and call clarity, but the performance may not match expectations for every use case—especially in noisy or dynamic environments or when compared to dedicated desktop microphones.
During calls, Bluetooth connection protocols can limit microphone bandwidth, and the Sidetone feature (which can be disabled in the Sony Sound Connect app) may further affect how your voice sounds. Unfortunately, bypassing the built-in microphone with an external mic is not supported when using the headphones wirelessly.
We suggest that you regularly update your headphones and software, ensure that your headset is selected as the input device in your call application settings, and clean the microphone area. If you are still facing issues, we genuinely value your feedback as it plays a crucial role in enhancing our products. Please reach out to us so we can investigate the issue further: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
We truly appreciate your input and are committed to making sure it is heard by our product development teams.
Thanks for choosing Sony.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Walked in wanting to buy the Apple headphones ! Left with these I have 0 regrets and I’m an Apple person ! I love these ! Definitely worth the price! My husband was using the wet vac the other day I didn’t hear anything !
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience, RoxanaH! We are very glad to hear that you’re loving your WH-1000XM6 headphones and that the noise canceling impressed you—even during your husband's wet vac session. It's fantastic to know that you've found the switch from Apple headphones to be worthwhile, and we appreciate your trust in Sony to deliver an audio experience that exceeds expectations. Enjoy your music and moments of peace!
Thanks for choosing us!
Gus,
Sony North America Customer Support
Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, great sounds hmmm I would said better than the Apple headphones lol super nice
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, SandraF!
We are absolutely thrilled to hear that you are loving your new WH-1000XM6 headphones! It is a huge compliment to hear that the sound quality is hitting those high marks for you, even when compared to the competition. We designed these to deliver a premium, immersive audio experience, and we’re so glad they are living up to (and exceeding!) your expectations.
Thank you for choosing Sony and for sharing your "super nice" experience with the community!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Weezer on these headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, now I can blast weezer on high definition to suffer more effectively.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaimeB,
We're thrilled to hear you're enjoying the good sound quality of your WH-1000XM6 headphones and that you can now blast Weezer on high definition to suffer more effectively—Enjoy!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Comfort, Sound quality
Very muted mubled sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as clear definition of sound. Compare to xm5 more bass but causing mid/high to loose definition in certian notes. Its comfortable but lacks design that doesnt look like $400+ headphone..
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Really good noise canceling.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting a lot, and Sony still over delivered. The jump from noise canceling to ambient sound settings is night and day. Wired in sound quality is really good too.
I would recommend this to a friend - Pros mentioned:Sound quality
Very very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones on the market. Amazing noise canceling and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your incredible review, Luis!
We are absolutely thrilled to hear that you consider the WH-1000XM6 to be the "Best headphones on the market." That is high praise, and it’s a wonderful validation of our commitment to engineering the ultimate listening experience.
It’s especially rewarding to know that the amazing noise canceling and sound quality are exceeding your expectations. We design the 1000X series to deliver world-class performance, blocking out the world while providing audio clarity true to the artist's intent.
Thank you again for choosing Sony! Best regards, Gus, Sony Social Media Team
Protección plan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is buy a protection plan.It's really worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, RamiecG!
We’re glad you’re enjoying your WH-1000XM6! We agree that a protection plan is a great way to have extra peace of mind and protect your investment in premium sound.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
All in one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant on persuing a headset for a everyday use with an active lifestyle since it doesn’t have a strong reputation. I recently had purchased the XM5 few days prior to ordering the XM6. The wider headband on the XM6 tends hold in place while running a 5k compared to the shorter head band on the XM5. In summary if your looking for a overear headphones that tends to feel apart of you even if your doing physical activities. This one might be for you.
I would recommend this to a friendIt sounds amazing especially when you set the eq
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a creek on the ear cup so if that bothers you that might be a consideration But it's really easy to avoid
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacJ,
Thanks for your honest review and for the helpful tip about the EQ settings!
We are immensely pleased to hear that you’re loving the sound quality of your new headphones.
We also really appreciate you mentioning the slight creak in the ear cup; feedback like this is super important to us as we work to make our designs even better for everyone.
Thanks for choosing Sony headphones!
Best regards,
Estefany
Amazing Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My god these are amazing! I'd never owned a "nice" pair of headphones before, and I was blown away when I tried this on, so I had to have them. They're amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Audreyardans,
Thank you for your fantastic 5-star review of the Sony - WH1000XM6! We're so excited to hear how much you're enjoying your first premium pair of headphones. It's wonderful that the combination of incredible sound, industry-leading noise cancellation, and all-day comfort made such a strong impression on you.
Thank you for choosing Sony!
Best regards,
Dominick
xm6
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far they are absolutely amazing. only used them for a day and love them
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience with the WH-1000XM6, TylerJ! We're glad to hear you're loving them after just a day of use. We hope you continue to enjoy their sound quality and features. If you have any feedback or questions as you spend more time with them, please let us know. Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Good headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, purchased them yesterday and waiting to try but all the reviews gets me excited to own one
I would recommend this to a friendReally good headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good and much better than the Studio headphones i had from Beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zrocck94, thank you for the 5-star review! We're beyond pleased to hear that you're loving your new Sony - WH1000XM6 headphones. With their industry-leading noise cancellation, upgraded sound quality, and improved comfort, they're designed to elevate your listening experience to a whole new level. We're glad they've made such a great impression, and we hope you continue to enjoy every moment of immersive, crystal-clear sound! Thank you for choosing Sony. Best regards, -Dominick
Good one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than mx5, very good quality and love the cafe mode
I would recommend this to a friendIdk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't order this but im hoping its a good product idk why you want me to get this product a feedback
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miguel,
Thanks for your comment. If you didn't order the WH-1000XM6 headphones, we recommend checking with the retailer to make sure everything is correct. That said, they're among our top wireless noise-cancelling models and many users enjoy their sound quality and comfort. Hopefully, they turn out to be a great fit for you.
Thanks for considering Sony Products.
-Eliab
Meh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are just ok imo. Very weak bass. They definitely did not live up to the hype and are only marginally "better" than the WH1000XM4.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lucas, thank you for taking the time to share your feedback regarding the WH-1000XM6 headphones. We sincerely apologize that your experience has not lived up to your expectations, particularly regarding bass performance.
We understand how important sound quality is to our customers and we truly value your insights as they help us improve our products.
We encourage you to utilize the Sony | Sound Connect app, which allows you to customize the settings and adjust the equalizer to better suit your listening preferences. We hope this enhances your experience with the headphones.
Thanks for considering Sony products and for your valuable feedback.
Sincerely,
Stephanie
Not that great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone on these was not that great and the bluetooth would radomly disconnect
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MiracleB,
We are sorry to hear that you're experiencing intermittent Bluetooth disconnections and that the microphone quality hasn't met your expectations.
To improve the connection, we recommend opening the Sony | Sound Connect app and setting the "Bluetooth Connection Quality" to Prioritize Stable Connection. Additionally, ensuring your headphones are updated to the latest firmware.
Thanks for choosing Sony.
Best regards,
Eliab
Lol $450
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry Sony, but youre on something to charge this nuch. As a consumers, we need to vote with our wallets.
No, I would not recommend this to a friend