Customer Ratings & Reviews

Thank you for your wonderful feedback on the WH-1000XM6, Yoshi! We're glad to hear you are enjoying the advanced noise cancellation and comfort. At Sony, we strive to deliver an exceptional listening experience, and the WH-1000XM6 incorporates our latest noise canceling technology and ergonomic design for all-day comfort. Your input means a lot to us and inspires our continued innovation. Enjoy your music in comfort and clarity!

Thanks for choosing us!

Best regards,
Gus
Sony Social Media Team

Hi HectorM,

Thank you for your fantastic 5-star review!

We are excited to hear that you are highly recommending the Sony WH-1000XM6 headphones and that the audio quality is powerful enough to "transport you to another place." We design our headphones to create truly personal and immersive listening experiences.

Thank you for choosing Sony!

Regards,
Dominick

Thank you for sharing your experience with the WH-1000XM6 headphones and highlighting their great noise canceling during daily work, mysteriousbestbuy. We're glad the advanced noise canceling technology is making a positive difference in your work routine. The WH-1000XM6 is designed to deliver an immersive and comfortable experience, whether you're in a busy office or working remotely. If you ever have questions about optimizing features like noise canceling or sidetone during calls, or need support with any settings, we're here to help.

Thanks for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hello GioC,

Thank you for choosing Sony!

It's truly wonderful to know that you're enjoying the noise cancellation on your WH-1000XM6 headphones. We're happy to hear you have no complaints, and we hope you continue to enjoy them!

Best regards,
-Fred

Hi David,


That's fantastic feedback! We are delighted to hear that the WH-1000XM6 headphones are so comfortable you can wear them with no discomfort at all and that they are supporting your professional dictation work. We engineered them specifically for all-day comfort and crystal-clear call quality, so your comments about sound, ANC, and comfort mean a lot to us. Enjoy your seamless experience at work!

Thanks for choosing Sony.

Best regards,
Eliab

Thank you so much for sharing your experience, Yeho! We're thrilled to hear that the WH-1000XM6 has delivered the best noise canceling you've ever experienced. The WH-1000XM6 represents Sony’s ongoing commitment to industry-leading noise cancellation, building on feedback and advanced technology from previous generations.

These headphones utilize multiple microphones and adaptive technology to tailor noise cancellation to your environment and personal fit. Features like the Auto NC Optimizer ensure optimal performance, adapting in real time to changes in your surroundings and wearing conditions. This provides exceptional noise reduction across a wide range of frequencies, letting you enjoy your music or focus deeply wherever you are.

We’re proud to see your review echo the feedback from so many users who appreciate both the comfort and the effectiveness of our latest noise-canceling models. Feedback like yours inspires us to keep pushing the boundaries of what’s possible with audio technology. If you have any favorite features or use cases to share, we'd love to hear them!

Thanks again for sharing your experience and for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi KevinR,

We are so happy to hear you're enjoying the upgrade! It’s great to know that moving from the XM4 directly to the WH-1000XM6 has been such a positive experience for you. We specifically brought back the foldable design and integrated the new QN3 processor to ensure these provide the best noise canceling and portability possible.

Thanks for choosing Sony. 

Best regards,
Eliab

Hi Memory,

We’re thrilled to hear you’re enjoying your WH-1000XM6 headphones! We take great pride in our noise-canceling technology, and it’s wonderful to know they’ve earned your recommendation.

Thanks for choosing Sony.

Best regards,

Eliab

Hi LisaS,

We’re sorry to hear the audio sounds muffled! To improve clarity, we recommend using the Sony | Sound Connect app to set your Bluetooth Connection Quality to "Prioritize Sound Quality" and enabling DSEE Extreme to restore high-end detail. You can also use the Equalizer presets, like "Bright," to sharpen the vocals and reduce any heaviness in the bass.

Thanks for choosing Sony.

Best regards,

Eliab

Hi Nicklas,

We are ecstatic to learn that the WH-1000XM6 is the best headphone you have ever used! It is wonderful to hear that your experience was positive from start to finish—from the helpful service you received to the performance of the product itself. We strive to ensure that our technology delivers a premium experience that feels worth every penny, and knowing we achieved that for you is incredibly rewarding.

The XM6 represents a significant leap in audio engineering, featuring our most advanced noise-canceling processors to date. These headphones don't just block out noise; they analyze your environment in real-time to provide a tailored silence that allows the richness of your music to truly shine. Combined with an ultra-comfortable design, they are built to be the only pair of headphones you’ll ever need for travel, work, or relaxation.

We really appreciate you being part of the Sony family.

Regards,
Dominick

Hi AlekP! It's a true pleasure to hear how much you're appreciating your new WH-1000XM6 headphones!
We designed them with industry-leading noise cancellation and crystal-clear audio to deliver an exceptional listening experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Elarkelmon,

Thank you for your fantastic 5-star review of the Sony - WH1000XM6! We couldn't be happier to hear that your upgrade from the WH1000XM4 made such a noticeable difference. The WH1000XM6 are designed to deliver industry-leading noise cancellation, immersive sound, and all-day comfort, so it's great to know you can enjoy your music uninterrupted.

Thank you for choosing Sony!

Regards,
Dominick

Thank you for sharing your feedback, NathanielL! We're glad to hear that you're enjoying the WH-1000XM6 and noticing an improvement in bass compared to the previous version. Delivering exceptional sound quality is a key focus for us, and it's great to know that these enhancements made a difference in your listening experience. Your comment about them being the "best sounding headphones" is appreciated and encourages us to continue innovating for even richer audio in future models.

Thank you for choosing Sony and for your wonderful feedback—it truly motivates us to continue striving for excellence products.

Best regards,
Gus
Sony Social Media Team

Hello HaliC,

Thank you for choosing Sony!

It brings us great joy to hear that the WH-1000XM6 headphones provide great sound and will be the perfect companion for your upcoming trips. We’re glad they can enhance your travel experience with quality audio and comfort.

Best regards,
-Fred

Hello Dylant,

Thank you for choosing Sony!

We're excited to hear that you're enjoying the WH-1000XM6! Their exceptional noise cancellation truly sets them apart, and we’re thrilled that they have surpassed your expectations. Thank you for sharing your feedback with us!

Best regards,
-Fred

Hi MarcosR,

It’s rewarding to hear that your WH-1000XM6 headphones performed so exceptionally during your 16-hour flight!

We specifically engineered this model with long-distance travel in mind, ensuring that the noise-canceling technology can effectively silence cabin pressure and engine hum for extended periods. Knowing that the battery life held up through such a long journey while maintaining total comfort is a testament to our commitment to both stamina and ergonomic design. We are delighted that you could stay immersed in your audio from takeoff to landing without any interruptions.

Thank you for making Sony part of your travel essentials.

Regards,
Dominick

HI HokieDokie,

It’s wonderful to hear that your switch from Bose to the WH-1000XM6 has been such a success! We’re thrilled that our latest noise-canceling technology and sound quality are living up to the hype and providing the phenomenal experience you were looking for.

Thanks for choosing Sony.

Best regards,

Eliab