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Customer Ratings & Reviews

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Comp. Value: $458.00

Customer reviews

Rating 4.7 out of 5 stars with 1012 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,012 reviews
  • Rated 5 out of 5 stars

    The Best All Around Wireless Headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best pair of headphones I have ever had. I hate the price tag but others around this price really do not compare. The comfort without sacrificing sound quality. Bigger Framed Glasses do causes irritation after multiple hours (2+)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reilly,

      Thank you for the feedback. I've adjusted the previous reply to be shorter while still addressing all your points:

      We are thrilled you love the WH-1000XM6 headphones! We apologize that wearing them with your larger framed glasses causes irritation after extended use. To address the pressure, try adjusting your glasses' arms to rest higher or lower on the ear padding, or gently stretch the headband over a few books overnight to slightly reduce the clamping force.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, I like the case it comes with, the features and customizable listening settings, it's comfortable, and does not fall off easily.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user648116,

      That's wonderful feedback! We are delighted you appreciate the comfort, secure fit, protective case, and the customizable listening features of the WH-1000XM6 headphones.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Solid Upgrade from XM5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I 100% recommend this even if you have the XM5. Huge upgrade on the noise cancellation on the plane. Clamping force is a bit stronger with this one which is really nice, doesn't slip off when I am working out. First day or so my ear was a bit uncomfortable which had me worried but once it "broke in" its been smooth sailing and very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Salman,

      That's absolutely fantastic to hear! We're thrilled you're loving your new WH-1000XM6. It's great to know you're experiencing that huge upgrade in noise cancellation, especially on the plane – that's precisely what we aim for with our industry-leading technology. And we're glad the slightly stronger clamping force is benefiting your workouts by keeping them secure. It's also good to hear that initial discomfort resolved itself, leading to smooth sailing and very comfortable wear.

      Thanks for choosing Sony, have a fantastic day!
      DiegoV Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the Upgrade!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Xm5s for about 3 years and they have been wonderful but man the difference from xm5 to the xm6 is just crazy. A lot more comfortable I’d say the case is a lot better as the headphones fold. Best noise cancelation on any by far. I’d say it’s better than the AirPods Max.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kartier,

      Thanks for sharing your experience! It's fantastic to hear that the WH-1000XM6 has been such a major upgrade for you, even coming from the excellent XM5s.

      You've highlighted some of the key improvements we focused on with this model, including the enhanced comfort and the return to a folding case design. We know the folding feature was highly requested by our customers, and it's great to hear that you appreciate the change.

      And thank you for the feedback on the noise cancellation. It's a huge point of pride for us, and hearing that you consider it the "best by far" is a fantastic compliment.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever. The sound quality and noise cancellation make these top tier headphones. The price point is high because the quality is even higher. They’re lightweight, and stay on my head without giving me a headache. Definitely would recommend as gym headphones or workout headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ContraryCandice,

      Thank you for choosing Sony!

      It makes us really happy to hear that you're loving the WH1000XM6! Your feedback about the sound quality, noise cancellation, and comfort truly highlights what we aim to deliver. We know the price is an investment, and it’s wonderful to hear that the performance and design make it worthwhile for you—especially as a go-to choice for workouts. Thanks so much for the recommendation and for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Amazing noise cancellation. And sound.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them after seeing multiple reviews saying the noise cancellation was some of the best, it truly is. Before this I’ve been using AirPods, Beats Studio buds and Corsair headphones to try and drown out the noise of my busy household, but these almost make it feel like not a thing is around me. Not to mention the sound quality, I know all the other earbuds and headphones I used before weren’t anything great but these straight up made me stop using my earbuds when walking to the store or when on a long drive (passenger).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SalvadorG,

      We are immensely pleased to hear that the noise cancellation and sound quality of your new Sony WH-1000XM6 headphones have made such a positive difference in your daily life!

      It sounds like these have truly delivered on their promise to create a peaceful, focused listening experience, whether you're managing a busy household or enjoying music on the go. Thank you for choosing Sony and for sharing your detailed feedback!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones with Noice cancellation. Fits perfect and don't hurt my ears or head unlike others

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the excellent review, AkshayaB!

      We are thrilled to hear that the WH-1000XM6 fits you perfectly and stays comfortable even during long listening sessions. It’s great to know that our noise cancellation and design are providing the premium experience you deserve.

      Thanks for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Yes Yes & Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I’m 53, have an iphone and have been a bose fan for YEARS!!! To keep it in perspective, I still have my Bose Ultra earbuds and will never leave. Ive tried every earbud on the market and none come close to the bose for sound, NC, and comfort. The talking is less to be desired but the gen 2 are to be relased later this week and they claim to have fixed the issue. Now onto the Sony XM6. These are by far the best over ear headphones on the market. You’ve probably researched all the reviews on youtube and they are correct. The only thing I would add is to find YOUR best suited EQ settings. This is extremely important. I followed this one guy on IG and he shared his setting and I ‘liked’ the XM6 before the adjustment, now afterwards I will confirm these are a perfect 10. A must have. So yes buy them, yes fix your EQ settings and finally yes you will say I do NOT have buyers remorse. This is just one man’s, in search of the perfect headphones opinion. Thank you for reading.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AverageUser,

      Thanks for posting this fantastic review!

      We're absolutely thrilled to hear such a passionate endorsement of the WH-1000XM6 headphones! It's fantastic that even as a long-time audio enthusiast and a fan of different brands, you've found the XM6s to be a 'perfect 10' and the best over-ear headphones on the market. We particularly appreciate you highlighting the importance of personalizing the EQ settings – that's a key step to truly unlocking their potential.

      Thank you for sharing your journey and for the strong recommendation!

      We appreciate your choice of Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about spending this much on headphones. But after months of hauling these across airports and conference rooms, I get it now. The noise cancellation is just different. I put these on during a 5-hour flight last month and genuinely forgot I was on a plane. For me, that's the whole game — I do a lot of my best work in transit, and these headphones are a big reason why that's even possible. Sound quality is excellent too, way better than I expected. And the battery just... lasts. I've never once pulled these out of my bag dead, which sounds like a low bar but trust me, with my travel schedule it matters. Honestly, if you're on the fence, just get them. I've recommended these to three coworkers already and none of them have come back to complain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SophiaH,

      We are thrilled to hear that the WH-1000XM6 has become such an essential tool for your travels and productivity. It is great to know the noise cancellation and battery life are meeting the high demands of your schedule. We truly appreciate the recommendation!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality item. The music sounds so good and the battery life is not too bad. I noticed a few days ago though, that some of my music that played well on it, are no longer working well. I did get a 2 year protection plan, so let's see how that goes in case I need their help.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, IndT.

      We are delighted to hear that you are enjoying the very good quality of your WH-1000XM6 headphones, particularly the clear music sound and the strong battery life!

      We are, however, concerned to hear about the recent issue where some of your music is no longer playing well. This kind of audio skipping or intermittent sound can sometimes be related to Bluetooth connection quality settings, especially when transferring high-resolution audio.

      We would like to help you resolve this right away so you don't need to use your protection plan for a minor issue. We recommend trying this quick fix in the Sony | Headphones Connect app:

      Go to the Sound tab.

      Find the setting for Bluetooth Connection Quality.

      If it is currently set to Prioritize Sound Quality, please try changing it to Prioritize Stable Connection.

      This simple change often resolves unexpected audio playback issues.

      If this step does not fix the problem, please reach out to our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. Our specialists can guide you through other troubleshooting steps, such as performing a software update or a full reset.

      We appreciate you bringing this to our attention and look forward to ensuring your listening experience is consistently excellent!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit really comfortably and feel great quality wise. The sound quality feels premium especially with all the adjustments that can be made.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArmandoF,

      Thank you for your fantastic 5-star review of the Sony WH-1000XM6 headphones! We are honored to hear that you find them comfortable and appreciate the great quality. It's excellent to know that the sound quality feels premium, especially with the available adjustments!

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Good design

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design works very well. Helps from harsh external noises

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaredM,

      It is fantastic to know that the design and performance of the WH-1000XM6 are working so well for you! We put a significant amount of research into creating a sleek, ergonomic aesthetic that doesn't just look great, but also serves as a physical barrier against the environment. We are thrilled that they are successfully shielding you from those harsh external noises, allowing you to enjoy your audio in peace.

      Thank you for trusting Sony to provide your personal sanctuary of sound.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the besr over the ear earphones ive ever used. Ibhse to not like using these bevajse every single pair i wojldbuse hurt the top of mybhead. Well not these knes. The noice cwncellatiom js AMAZONG and the app it b uses is also pretty cool! 10/1] definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheDolleden!
      Thanks so much for the awesome review and the recommendation.
      It brings us great satisfaction to hear that the WH-1000XM6 is the most comfortable pair you’ve ever used! We know how frustrating it can be when headphones hurt the top of your head, so we're glad the design is working out perfectly for you and that the noise cancellation is a hit.

      We appreciate your business and thank you for choosing Sony headphones!
      Warm regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Can block almsot any noise.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i was very hesitant on buying this. I was originally going to go for the Airpods Max but after much reviewing I decided to go for this product, and omg did it kill my concerns. Its got a comfortable battery life, making it so you dont have to worry about charging it daily (though id recommend still doing so) but it alos blocks out almost all noise. Its honestly amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnny!
      Thank you so much for the feedback and for sharing your experience.

      It is incredibly rewarding to hear that the WH-1000XM6 exceeded your expectations and silenced any hesitations you had! It’s great to know that after all your research, they've become such a reliable part of your daily routine.

      We're genuinely thankful you decided on Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony XM6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best headphones I’ve ever gotten its really comfortable and nice having noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jose,

      It is great to hear that these are the best headphones you’ve ever owned and that you are enjoying the exceptional comfort and noise cancellation.

      The WH1000XM6 is designed to provide an industry-leading experience, featuring our most advanced Noise Cancelling Processor to date and an ultra-lightweight design that allows for hours of fatigue-free listening.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    artículo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think. Perfect to use noise cancellation in office to do not hear colleagues talks Music is awesome, especially if a source is good/lossless. I slightly disappointed by the ios app because it has, IMHO, a lot of useless features. But if you use it inly for firmware updates - it is fine. I even don't want to try any other headphones had others before), this line is fully satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TreicyS,

      We are very glad to hear that the noise cancellation is helping you find your focus in the office and that you are enjoying the premium sound quality with your lossless audio sources. It is fantastic to know that after trying other brands, you’ve found this line to be the one that truly satisfies your listening standards.

      Regarding your feedback on the iOS app, we appreciate your honesty. While we aim to provide a wide range of customization options, we understand the value of a simple, streamlined experience and will share your thoughts with our development team.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Not the best not the worst

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling decent volume fit very comfortable on the head

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djinnx13,

      We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that the noise canceling and comfortable fit are meeting your needs. Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that i can get up to 30 hrs of battery life, switch between noise canceling and ambient aware with a press of a button, controle the volume and skips all on the same side

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Miguel,

      Thank you for choosing Sony!

      We're elated to hear that you’re enjoying your WH1000XM6 headphones! It’s great to know the long battery life, easy switching between noise canceling and ambient modes, and convenient controls are enhancing your listening experience. Your detailed feedback helps us understand what truly matters to our users, and we appreciate you sharing it with us. Thank you for your support!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great for autism

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for audio overwhelmed state, soft pads great for autism, good mic It does disconnect at times when in a video conference, but since the biggest thing for me is that it helps me to get a audio down time and just time to reset or silence to focus... i loove it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your heartfelt review, MariaC.

      We are so pleased to hear that your WH-1000XM6 headphones are making such a positive difference for you, especially in helping with audio sensitivity and providing a peaceful space to focus. We designed these headphones to deliver a superior noise-canceling experience and to be incredibly comfortable, so it brings us great satisfaction to know they are a valuable tool for your well-being.

      We also understand your concern about the occasional disconnections during video conferences. This is not the reliable experience we aim to deliver. If you haven't already, we recommend ensuring the headset's firmware is up to date and that there are no other devices causing Bluetooth interference. For more specific troubleshooting, you can always contact our product support team, and they would be happy to help.

      Thank you again for sharing your experience. We are truly honored to have you as a Sony customer.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Absolutely recommend 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I was blown away of how great they sound! Ran a 5K with them on and never had any discomfort! 10/10 recommend, best headphones I have purchased!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichealS,

      We are thrilled that you were blown away by the great sound of the WH-1000XM6 headphones and, even better, that they provided excellent comfort for your 5K run. Hearing that you recommend them as the best headphones you've ever purchased is the highest compliment!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US