Customer Ratings & Reviews

Hello JadB,

Thank you for choosing Sony!

We're thrilled you're enjoying your WH-1000XM6 headphones and appreciate your 10/10 rating! We designed them with comfort, sound quality, noise cancellation, and customization in mind, so it's rewarding to know they hit the mark for you.

Best regards,
-Fred

Hi MichaelZ,

We’re so glad to hear you’re enjoying the superior noise canceling and comfort of your new WH-1000XM6 headphones! It’s wonderful to know that the sound quality is meeting your expectations. Thanks for choosing Sony. 

Best regards, Eliab

Thank you for sharing your feedback, Hommerun! We're delighted to hear that you're enjoying the new foldable design and compact, travel-friendly case of the WH-1000XM6. Your comments highlight exactly what we aimed to achieve with this model—making it easier than ever to take your headphones wherever you go. We appreciate you choosing Sony and hope the headphones make all your travels even more enjoyable.

Best regards,
Gus
Sony Social Media Team

Hi AkshayaN,

Thank you so much for the fantastic 5-star review! We're honored to hear how much you're enjoying your new Sony WH-1000XM6 headphones. It's great to know that the sound clarity, travel-friendly design, and custom sound profiles are all hitting the mark for you. We appreciate you choosing Sony for your audio needs!

Regards,
Dominick

Hi SimplyZach,

It’s rewarding to hear that you are enjoying the major upgrades on your new WH-1000XM6! We are especially happy that the new metallic blue finish caught your eye and that the enhancements to our industry-leading noise cancellation and sound quality are making a noticeable difference in your daily listening.

Thank you for trusting Sony to provide your premium audio experience!

Best regards,
Dominick

Thank you for your fantastic review, AviB!

We are absolutely delighted to hear that you are enjoying the excellent audio quality and battery life of the WH-1000XM6 headphones!

It's especially rewarding to hear your feedback on the noise cancellation performance. Knowing that you see it as a major improvement from the last generation is a great validation of our continuous effort to refine and enhance our industry-leading ANC technology.

Thanks again for choosing the XM6s and for sharing your experience!

Best regards, Gus, Sony Social Media Team

Hi JustinD,

We're so glad to hear that your Sony headphones have become your favorite among several brands, and that you're enjoying both the great sound and lasting comfort they offer. Thank you so much for the fantastic 5-star rating—your appreciation for the immersive audio and comfortable fit is truly valued. The WH-1000XM6 is designed to deliver an exceptional listening experience you can enjoy for hours.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Hi GabrielS,

We’re thrilled you’re loving the comfort and customization of your WH-1000XM6! It's great to hear they're hitting the mark for you.

Thanks for choosing Sony.

Best regards,

Eliab

Hi Apple,

We are thrilled to hear that the new foldable design of the WH-1000XM6 is making a positive difference in your experience!

We listened closely to our community’s feedback, and bringing back a more compact, travel-friendly form factor was a top priority for this generation. By combining that enhanced portability with the premium, high-resolution audio performance you’ve come to expect from our flagship series, we aim to provide the best of both worlds. We are glad that the signature sound you love is now even easier to take with you wherever you go.

Thank you for trusting Sony to deliver your premium audio experience!

Best regards,
Dominick

Hi KKmccurdy,

That's excellent to hear! Thank you for your 5-star review of the Sony WH-1000XM6 headphones. We are delighted you find the noise cancellation to be really good, the fit very comfortable, and the sound quality excellent.

We really appreciate you choosing Sony to be part of your listening experience!

Regards,
Dominick

Hi EricV,

We're so glad to hear you're loving the WH-1000XM6 headphones! It's fantastic to know that the Transparency and Noise Cancellation modes are making such a positive impact on your listening experience. We designed them with user-friendliness in mind, so we're thrilled to hear they're working well with your iPhone and the companion app. And of course, great battery life is key for enjoying your music all day long!

Thanks for choosing Sony, have a great day!
DiegoV

Hello spad3,

Thank you for choosing Sony!

It makes us really happy to hear that the WH1000XM6 headphones have impressed you with their top-tier quality, customizable features, and seamless two-device connection. Your kind words about your experience mean so much to us and inspire us to keep delivering products you can enjoy every day.

Best regards,
-Fred

Hi Frankk,

We genuinely appreciate you sharing such comprehensive feedback!

It's fantastic to hear that the WH1000XM6 headphones are delivering clear improvements in sound quality, noise cancelling, comfort, and Bluetooth range compared to your XM4s–Thanks for recognizing these key upgrades! We're also glad to hear both models have provided sufficient battery life for your needs.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi JorgeM,
We are immensely pleased to hear that you're loving your new WH-1000XM6 headphones!
Knowing that the sound quality is great and that the lightweight design makes them so comfortable you sometimes forget you have them on is truly what we aim for.

Thanks so much for choosing Sony!
Best regards,
Estefany

Hi MatthewB,

Thank you for your candid 4-star review of the Sony WH-1000XM6 headphones! We truly value your detailed feedback, which helps us continuously improve our products.

It's fantastic to hear that you experienced the clear, distinctive sound quality and excellent noise cancellation that the WH-1000XM6 are renowned for. We're especially pleased that our noise-canceling technology allowed you to enjoy your music at a lower, safer volume, even in a noisy gym environment.

We also appreciate your honest thoughts on the smart features. We understand that features like Speak-to-Chat and wearing detection, while designed for convenience, can sometimes react unexpectedly in certain environments. We understand your decision to return the headphones, and your feedback on the smart features is very valuable as we continue to refine our technology.

Thanks for considering Sony products, have a great day!
DiegoV

Hi DavidC,

That's wonderful to hear! We are delighted you find the WH-1000XM6 Headphones comfortable and are enjoying the great sound and noise canceling performance. Thanks for choosing Sony.

Best regards, Eliab

Hi SaSa!
We are thrilled to hear you think the WH-1000XM6 headphones are some of the best out there!

They’re built for lasting comfort, so you can wear them for hours without any bother and the noise cancelling helps block out distractions whether you’re working or just relaxing. The long battery life means you don’t have to worry about charging them all the time, just grab them and go.

Thank you for choosing Sony!
Best regards,
Estefany

Thank you for your fantastic review, Ludichris77!

We are absolutely thrilled to hear that your new WH-1000XM6 headphones sound amazing right out of the box! We appreciate your high confidence in the drivers' accuracy and that you've noticed the quality, even before listening to uncompressed music. Your motto—"Life is too short to listen to music you love be muddy and distorted"—perfectly captures our dedication to audio purity.

We are also delighted to hear that you find the noise cancellation to be next level! We continuously strive to push the boundaries of quiet listening, and your feedback confirms that effort.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team