Customer Ratings & Reviews

Hello LuisC,

Thank you for your excellent review of the WH-1000XM6 headphones!

We're absolutely thrilled to hear that you find them "Worth the price" and that they're meeting your needs as an everyday headphone for hours of use. It's fantastic to know that the battery life and comfort are providing you with a worry-free listening experience.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Thanks for the love, AARAVB!

We are so glad to hear the WH-1000XM6 headphones are hitting the mark and part of your daily routine. Hearing that you wear them every single day is the best compliment we could ask for!

Thank you for choosing Sony!

Best regards,
Gus, Sony Social Media Team

Hello Arman,

Thank you for choosing Sony!

It makes us really happy to hear that you’re enjoying the amazing sound and effective noise cancelling, especially during flights. Knowing that the included wire and jack make it easy to connect with in-flight entertainment systems is wonderful feedback. Thank you for sharing your experience—we hope your headphones continue to make your travels and listening moments even better.

Best regards,
-Fred

Hi DigvijayG,

We're absolutely thrilled to hear you're experiencing the enhanced ANC and sound quality firsthand with your new WH-1000XM6 headphones! It's wonderful to know you find them very comfortable for extended wear and are impressed with the battery life. Thank you for sharing your positive feedback and for choosing Sony!
-Eliab

Hello JuanR,

Thank you for choosing Sony!

We’re elated to hear that the WH1000XM6 headphones deliver exceptional sound quality and comfort. Thank you for the strong recommendation!

Best regards,
-Fred

Thank you so much for sharing your experience with the WH-1000XM6, AKnownBlogger! We are honored to hear that you're enjoying the lighter design and the amazing sound quality. Our team worked hard to enhance the key features based on feedback from previous generations, and it's great to know these improvements made a difference for you. We truly appreciate your support and for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hello CabelV,

We're so glad to hear that your Sony headphones have impressed you with amazing sound quality and exceptional comfort. Thank you for your outstanding 5-star rating! We truly appreciate your feedback about the touch controls—your input is important to us as we consistently look for ways to enhance our products. The WH1000X6’s immersive audio and ergonomic design are crafted to elevate every listening experience.

Thank you for choosing Sony—hope your day is an amazing one!
DiegoV.

Hi MrTibbs,

We are thrilled to hear that the WH-1000XM6 was such a hit! We’re glad your sister is enjoying the premium sound, comfort, and noise cancellation. Thank you for the wonderful recommendation!

Thanks for choosing Sony.

Best regards,

Eliab

Hi JoseC,

We are delighted that you find the WH-1000XM6 headphones so comfortable and that the superb noise canceling makes them perfect for both focus and travel! Achieving that blend of world-class ANC and comfort is what we strive for.

Thanks for choosing Sony.

Best regards, Eliab

Thank you so much for sharing your wonderful feedback on the WH-1000XM6, Quoc. It’s rewarding to hear that you are enjoying the outstanding sound quality, comfort, and versatility of your headphones. We designed the WH-1000XM series to deliver an exceptional listening experience for any situation. Your satisfaction means a lot to us, and we hope you continue to enjoy your headphones for music, calls, and more. Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi John,

We are beyond pleased to hear that your investment in the WH-1000XM6 headphones has paid off so beautifully! We engineered this model with long-lasting comfort and industry-leading sound in mind, so knowing they are the best and most comfortable headphones you have experienced is the ultimate compliment.

Thank you for choosing Sony to elevate your daily listening experience.

Regards,
Dominick

Thank you for sharing your fantastic feedback, Sammi!

We are absolutely thrilled to hear that the WH-1000XM6 headphones have improved upon the previous generation in the ways that matter most to you, especially addressing the comfort and seal.

It’s incredibly rewarding to know that you are finding the redesigned hinge system strong and that the improved acoustic seal maintains your quiet listening experience, even when moving your head. We worked hard on these refinements, and your detailed comparison is a great validation of those efforts.

We also appreciate your insightful comments on the sound quality. Hearing that you perceive a clear separation across the lows, mids, and highs confirms the detailed, balanced audio we strove to achieve. While the bass signature might be different from the XM4s, we're glad the overall audio performance still impresses.

Thank you again for choosing Sony's flagship headphones and for providing this excellent, comparative review!

Best regards, Gus, Sony Social Media Team

Thank you for sharing your experience and positive feedback on the WH-1000XM6, Mark. We’re glad to hear you’re noticing significant improvements over previous models and making the most of the dual device connectivity throughout your workday.

With the WH-1000XM6, Sony aimed to address a number of user-requested enhancements. Community and early user impressions highlight several notable upgrades:

- Advanced noise cancellation, powered by a next-generation processor reportedly “7x faster,” delivers even more effective blocking of distractions and real-time sound adaptation compared to the already strong performance in the XM5 and XM4.
- Improved comfort and durability with a wider, reinforced headband, as well as a more compact and sturdy travel case, responding directly to feedback about the XM5’s case size and headband flexibility.
- Enhanced call quality with the addition of a twelfth microphone, which is especially valuable for frequent business calls.
- Multipoint (dual device) connectivity has been refined, making it even easier to switch between work laptops and phones—ideal for users who rely on these features to stay productive and connected.

Your feedback confirms that these updates bring daily value and justify the upgrade for XM4 and XM5 users seeking the latest improvements in comfort, sound, and usability.

Thank you again for your detailed review—it’s direct experiences like yours that help inform ongoing development and ensure Sony headphones continue to set the standard for audio performance and convenience.
Thanks for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi XuL1,

That's fantastic! We are thrilled to hear that you find the WH-1000XM6 to be really good, with amazing sound and a comfortable feel. We specifically engineered the XM6 with a refined, soft-fit design and our newly developed driver unit to provide exactly that combination: superior audio clarity and a comfortable fit that you can wear for hours, making it perfect for travel and all-day use. Your positive feedback is exactly what we strive for with our flagship headphones.

Thanks for choosing Sony.

Best regards, Eliab

Hi King,

Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing battery life, Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi Bloooooooberri!
Thanks so much for the review! We are excited to hear that you are seriously impressed with the innovation and amazing sound of your WH-1000XM6.

These headphones feature our latest HD Noise Canceling Processor, which creates a quiet space even in the loudest environments. They also include Precise Voice Pickup technology for crystal clear calls and 360 Reality Audio to make your music feel like a live concert experience.

We really appreciate you choosing Sony!
Best regards,
Estefany

Thank you for sharing your positive experience with the WH-1000XM6, especially around the noise cancellation, EQ options, background noise setting, and multi-device connectivity, IDidThisForFun. We're glad these features are helping you stay focused and enjoy your music.

Regarding your feedback about the app not always connecting right away for controls, we understand how this can be an inconvenience. To improve app connectivity, please make sure you have the latest version of the Sony | Sound Connect app. After updating, try initializing your headphones through the app and, if you're using an iPhone, remove and re-pair the device after initialization. These steps can help resolve common connection issues and restore full app functionality.

If you need further assistance, please consult our support resources for detailed troubleshooting or reach out for direct support. Your feedback is valuable and helps us continue to improve our products and services.

Thanks for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hello Alex,

Thank you for choosing Sony!

We're honored to hear that you're enjoying your WH-1000XM6 headphones! Comfort and great sound quality are what we strive for, and it’s fantastic to know these features stand out for you. The multi-point Bluetooth connection feature is indeed a fantastic convenience, allowing you to seamlessly switch between multiple devices. Thank you for sharing your positive experience!

Best regards,
-Fred

Hi, ChristopherS,

Thanks for the review and the 5-stars rating! Thanks for the recommendation towards the pads on the headphones, as it is something we can definitely take in consideration for future references.We hope you can continue to enjoy the amazing sound quality and top-technology noise cancellation!

Thanks for choosing Sony, have a wonderful day!
-DiegoV