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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1179 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the phenomenal sound quality, comfort, and impressive battery life as major strengths. Many also appreciate the product's portability, lightweight design, and reliable connectivity. However, a few customers have noted concerns regarding heat dissipation, causing ears to sweat, and a desire for a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,179 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones.Sounds great and noise canceling is good too.Much greater range than previous pair of Sony headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Jonnycat4!

      We are so glad to hear your WH-1000XM6 is hitting the mark! It’s awesome that you’re noticing that improved wireless range compared to your previous pair—we know how important it is to be able to move around your home or office without missing a beat.

      Welcome to the next generation of Sony sound!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive, but excelente for travel and noise cancelations. But, I'll recommend to not fall at sleep while you use it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulianG,

      It makes us really happy to hear that your WH-1000XM6 headphones have become an essential travel companion for you. We take great pride in our industry-leading noise cancellation, and we're glad it’s helping you find some peace and quiet on the go! Your humorous advice about not falling asleep in them gave us a good laugh—while they are designed for all-day comfort with that new wider headband, we certainly want you to wake up feeling refreshed and ready for your destination.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience was great and a huge upgrade from the xm4s, better noise cancellation and touch controls however if your not looking to spend the price the xm4s have a greater value for the price. Worth it, but not to the point where its the only option !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emmanuel,

      We're so glad to hear that. Thank you for sharing your experience and for rating your Sony headphones 5 stars! It's fantastic to know the upgrade from the XM4s was meaningful for you, with even better noise cancellation and more intuitive touch controls. It's great that your Sony headphones impressed while offering that next-level listening experience!

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolute Dual Noise Cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a remote therapist working from home, this has been the ultimate tool for me to focus on their stories and maintain a noise free environment so that they know I am listening and fully present throughout our session. Its quality of dual noise cancellation keeps my dog’s loud barking nonexistent to my clients. It’s been a game changer for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, DamarisR!

      We are so pleased to hear that your WH-1000XM6 headphones have been such a game-changer for your work as a remote therapist. It is incredibly rewarding to know that the dual noise cancellation is helping you create a focused and noise-free environment for your sessions, ensuring that you can be fully present with your clients. We designed these headphones to provide exceptional silence and clarity, and it brings us great satisfaction to know they are helping you in such a meaningful way.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great build quality and sound, not a bad first buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first major purchase of a high end headphones this should be a 4 1/2 starts, the build quality is amazing I do not regret my purchase. The only thing i have to say is that the noise cancelling is very noticeable when entering in to different environments with different active noises; where you will suddenly hear the back ground noise at a higher volume than expected. Also make sure you try on the headset before you buy if you have large or protruding ears to make sure its conformable for you, I am noticing that this may have been an issue for me after a hour or two of wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasT,

      We're delighted to hear your WH-1000XM6 headphones are a great purchase with amazing build quality!

      We understand your experience with noise canceling adapting to different environments and the comfort after extended wear. Our Adaptive Noise Cancelling is designed to optimize suppression based on your surroundings. For personalized comfort, we always recommend trying on headphones. If you continue to have concerns, please connect with our support team for further assistance.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best noise-canceling headphones you can buy right now—premium, powerful, and super versatile

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShifanS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you recognize the WH1000XM6 headphones as a top choice for noise-canceling. Your appreciation of their premium quality, power, and versatility means a lot to us. It's rewarding to know our product enhances your audio experience so well.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound and noise cancelling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best noise cancelling and sounding headphones I have ever used would definitely recommend if you have the extra money to afford it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Driftsoul,

      Thank you for choosing Sony!

      We're elated to hear that you appreciate the noise cancelling and sound quality of the WH1000XM6 headphones. Your recommendation means a lot to us, and we’re grateful for your support in sharing the experience with others who value great audio.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I'll tell you very simply that Bose better watch out because these are really good headphones and I've tried just about everything. The sound is incredible overall and it blocks out the sound and annoys the area making it a very peaceful and calm environment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryT,

      We absolutely love hearing that the WH-1000XM6 have made such a positive difference for you.

      That "peaceful and calm environment" is exactly what we aim for with the noise-canceling technology. Thank you for recognizing their value and for recommending them so highly!

      We appreciate you choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best headphones ever

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They so good noise cancellation good and battery life is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rico, thank you for your feedback! We are delighted to hear that you appreciate the exceptional noise cancellation and impressive battery life of the WH-1000XM6 headphones.

      This model is designed to provide you with a truly immersive listening experience, allowing you to enjoy your favorite music without distractions. Plus, its long battery life ensures you can listen all day without interruption!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 1000xm6 are the best noise canceling headphones best comfort

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Baldo,

      Thank you for choosing Sony!

      We're thrilled to hear that you're enjoying the WH-1000XM6 headphones! Their exceptional noise-canceling technology and comfort truly set them apart. It's rewarding to know that our product has contributed to your enjoyment and fulfills your requirements so perfectly.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love these headphoned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones the sound quality is excellent. I also like the durability of the product I have fallen to sleep many times with them on and thankfully they have never broken.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JermaineB,

      We are so glad to hear your WH-1000XM6 headphones are providing both excellent sound and the durability to keep up with you! It’s great to know they’ve stayed in perfect shape.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Apple headphones excellent sound and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony knocks it outta the Club

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, noise cancellation is superb and the fit is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanS,

      Thank you for the fantastic 5-star review! We are thrilled to hear that you think the WH-1000XM6 headphones have great sound, superb noise cancellation, and an exceptional fit.

      It's great to know you're enjoying the results of our HD Noise Canceling Processor QN3, which uses multiple microphones to analyze and block noise in real time, and our refined design that ensures long-lasting comfort.

      Thanks for choosing Sony, have a marvelous day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound blocking (for me that is XD)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great! mostly used it with the cellphone while outside^^ has some good noise blocking when you are n a car with 3 people all talking on the phone and one driving with the call coming though the car speakers...couldn't hear JACK! XD sadly tho i had to return them since i wanted to use them on the pc but couldn't get them to connect to the elder one T^T

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mizuki,
      It's truly a pleasure to hear that the WH-1000XM6 headphones were able to deliver such powerful noise cancellation, especially when you were in a car with all that background noise.

      However, we're so sorry to hear that you had trouble connecting them to your older PC and needed to return them. We really appreciate you taking the time to share this with us. Your feedback is valuable and helps us understand how we can improve our products for everyone.

      Thanks for considering Sony products!
      Sincerely,
      Estefany Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fixed main issues with xm5s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XM6 has far better hinges, the main breaking point for the XM5s. A recessed power button, differentiates it from the ambient button, making it far less confusing. The biggest gripe i had with the XM5s is their battery life, which was all over the place, but these have solved it with being able to charge while being connected wirelessly! Fantastic

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rylan,

      Thanks so much for the 5-star review of the WH-1000XM6 headphones! We're thrilled to hear that you're enjoying the improvements we've made. We put a lot of focus on refining the design and functionality based on feedback from previous models, so it's great to know that the hinges and the dedicated power button are making a real difference for you. We also heard your feedback on battery life, and we're glad to hear that the ability to charge while connected wirelessly is making for a much better user experience.

      Thanks for choosing Sony, have a fantastic listening day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these especially compared to the Bose ultra. The only thing I wish could be done is connecting more than two devices at the same time, as you need to disconnect one to be able to auto switch between more devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Slav!

      We are absolutely thrilled to hear that you love your WH-1000XM6 headphones, especially when compared to the competition! That is a huge compliment to their sound and noise canceling performance.

      We also appreciate your suggestion regarding connecting more than two devices simultaneously. We understand the convenience of seamlessly auto-switching between multiple sources, and we value this input for future product improvements.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Peak noise cancelling and great comfort best headphones out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jed11,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality, Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great sound great anc lightweight. Best features!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kart,

      Thank you for your fantastic feedback on the WH-1000XM6! We're thrilled to hear that you're enjoying the great sound quality, excellent ANC, and lightweight design. it's incredibly rewarding to know we've hit the mark for you. Your 5-star review is a testament to our commitment to innovation and quality. We hope you continue to enjoy your music with the WH-1000XM6 for years to come!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are defenetly worth it, these headphones are defently the best investment when it comes to purchase a high quality headphones, the noise cancelletion is one of the best, if not the best in the market and the sound is the best one I've ever experienced with headphones, they are a true go to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntonioH,

      We are absolutely delighted to read your fantastic review of the Sony WH-1000XM6 headphones! Thank you for giving us a five-star rating and calling them a "true go-to" and your best investment in high-quality headphones. We are especially pleased that you recognize the power of the industry-leading noise cancellation and that the sound quality is the best you have ever experienced. Your feedback confirms that we are delivering on our promise of providing premium audio performance and a truly immersive listening experience.

      Thank you for choosing Sony! We hope you enjoy many hours of outstanding sound and tranquility!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is awesome and I love how light they are

    I would recommend this to a friend