Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- SKU:
- 10762352
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the phenomenal sound quality, comfort, and impressive battery life as major strengths. Many also appreciate the product's portability, lightweight design, and reliable connectivity. However, a few customers have noted concerns regarding heat dissipation, causing ears to sweat, and a desire for a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
The best service!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved these headphones! The battery has lasted me forever these past few weeks, and the service at the store was great. They helped me try them with different devices, and the Sony XM6 were the clear winners ♡
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ItzelV,
It is truly wonderful to know you're enjoying the WH-1000XM6 headphones and that the battery life has been impressive for you!
We put a lot of focus on creating a superior listening experience with these. They feature our industry-leading Noise Cancelling technology for an immersive escape and up to 30 hours of battery life for long-lasting use.
Thank you for becoming a Sony customer!
Best regards,
Estefany
- Pros mentioned:Battery life, Weight
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, love noise isolation, super light, the battery is so good, dnt have to worry at all
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user909961,
Thank you for choosing Sony!
We're very glad to hear that you're enjoying the WH1000XM6. It's fantastic to know that you appreciate the noise isolation, lightweight design, and impressive battery life. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Excellent XM6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling Great sound quality Comfortable wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ipsi, thank you for this excellent review! We are honored to learn you appreciate the top-tier noise cancellation technology of the WH1000XM6 –it's outstanding sound quality and comfortable design as well! Thanks for choosing Sony! Sincerely, -Jenn.
- Pros mentioned:Comfort
Sony wireless headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because they are comfortable and easy to connect with computer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertG,
It's a true pleasure to hear that you like the Sony WH-1000XM6 headphones! We are delighted that you find them comfortable for use and that the connection process with your computer is easy and convenient.
We really appreciate you choosing Sony to be part of your listening experience!
Regards,
Dominick
- Pros mentioned:Sound quality
Out of this world noise cancellaton
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] These are the best headphones ever. The sound quality is amazing and the noise cancellation is even better. When u have these on you cant hear nobody.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Trees,
Thank you for choosing Sony!
We couldn't be happier to hear that you are enjoying the WH-1000XM6 headphones. It’s wonderful to know the sound quality and noise cancellation are making such a positive impact on your listening experience. Your feedback inspires us to continue delivering innovative products that truly immerse you in your music.
Best regards,
-Fred
- Pros mentioned:Sound quality
Xm6 a re worth purchasing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing! And the noise cancelation is great, recommend buying these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lias,
Thank you for choosing Sony!
We couldn't be happier to hear that you are enjoying the amazing sound quality and effective noise cancellation of the WH1000XM6 headphones. Your recommendation means a lot to us, and we're grateful to be part of your listening experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony - headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They look elegant and so far they have great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EMILYN!
Thank you for sharing your thoughts with us!
It is fantastic to know that you find the WH-1000XM6 so elegant and that the sound has been great for you so far.
The WH-1000XM6 features our most advanced Auto NC Optimizer to date, which automatically adjusts noise canceling based on your environment. These headphones also offer ultra clear call quality through precise voice pickup technology.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony has the best sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you skipped the XM5 because they didn't fold or felt flimsy, the XM6 is the upgrade you’ve been waiting for. It’s easily the best all-around headphone on the market right now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Manny,
Thank you for choosing Sony!
We’re honored to hear that the WH1000XM6 has exceeded your expectations and served as the upgrade you were looking for. It’s rewarding to know that its design improvements and overall performance resonate so well with you. Your endorsement as one of the best all-around headphones motivates us to continue refining our products to deliver outstanding experiences.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Good Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice the sound quality was really good and they are really comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaulF,
That's wonderful feedback! It sounds like you're really enjoying your Sony WH1000XM6 headphones. We're thrilled to hear that the sound quality is really good and that they're really comfy for you. Comfort and great sound are key, and it's fantastic to know they're hitting the mark!
Thanks for choosing Sony, have a nice day!
DiegoV
- Pros mentioned:Sound quality
Sony WH-1000XM6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Headphones I have ever owned. Great Noise Cancelling, crisp music, and works great with phone calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duff,
It brings us great joy to hear that the WH-1000XM6 has earned its place as the best pair of headphones you have ever owned! We have engineered this flagship model with our most advanced Auto NC Optimizer and the specialized QN3 Processor to deliver industry-leading noise cancellation that adapts to your environment in real-time. It is wonderful to know that you are enjoying the crisp high-resolution audio and the exceptional call clarity provided by our precise voice pickup technology and multiple beamforming microphones.
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Awesome headphones! Definitely recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is really good, I wouldn't say it is superb, but definitely really good, plus you can play around with the EQ to tune it how you want. Also, if you buy a small receiver, you can use it wirelessly with your PS5, which has several options to enhance audio. Pretty awesome feature with that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlejandroA,
It is great to hear you are enjoying the sound quality and the flexibility of the EQ settings! We are also glad you found a creative way to integrate them with your PS5 for an enhanced gaming experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Headphones..
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using them for a little under a year. The sound is good. The noise cancellation works extremely well. I recently developed a knocking noise in my left speaker and I’m working on getting that fixed but overall they’re a great set of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerriyonneG,
We are very glad to hear that you have been enjoying the sound quality and industry-leading noise cancellation of your WH-1000XM6 over the past year! We are sorry to hear about the knocking noise you've experienced in the left speaker, as we take great pride in our build quality. We are pleased to know you are already working on getting that addressed; if you need any further assistance or guidance through our official support channels to ensure your headphones are back to peak performance, please don't hesitate to reach out.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Very good ANC Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good audio airpods max sound a little bit better though, anc is great and passthrough is natural and customizable. Design is also nice but does not feel too solid.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allen, thank you so much for your detailed review and for rating the Sony - WH1000XM6! We're very glad to hear you're enjoying the powerful noise cancellation and customizable ambient sound thanks to the new HD Noise Canceling Processor QN3. We appreciate your feedback on the build feel and the audio, your insights are valuable as we continue to improve our products. Thank you for choosing Sony! Best regards, -Dominick
Get these headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Sony XM6’s with added Best Buy plus membership so I could truly test them out. The voice technology is unsurpassed by any other headphone I’ve tried. I talk on my headphones at work, in the car, while working outside and to go to sleep. People report (clearly) being able to hear my voice without any idea of what’s going on around me. The noise cancelling muffles exterior noises so I can focus on who I’m talking or listening to. I returned these headphones to try out the Bose headphones that are the same price and exchanged those for the Sony’s again the next day. The sound tech in these headphones excites me. The 360 sound is something that not even all music applications are capable of, yet. Overall, I am a 150% Satisfied Customer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickleD,
We are absolutely thrilled to read your feedback! It sounds like the WH-1000XM6 headphones are delivering the world-class experience we designed them for, especially in the areas of call clarity and Adaptive Noise Canceling—it’s fantastic to know the AI-powered voice technology is performing so well in all your work environments. We also appreciate you noting the competitive comparison and the excitement of the immersive 360 Reality Audio. We aim to offer a sound experience that truly excites our customers.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great sound quality, but hinge falls short
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, but still some issues with hinge mechanism. After about 12 months of using, the "stopper" on the headband broke with normal use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoelB,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience you have experienced with the hinge mechanism on your WH-1000XM6 headphones. We understand how frustrating this can be after regular use. Please note that the warranty typically covers software malfunctions such as power, audio, and charging issues, but physical damage like this is unfortunately not covered, even if unintentional. We recommend checking with a local electronic repair center, as they may be able to assist in restoring your headphones. Should you be interested in exploring our latest products, please visit our website at https://electronics.sony.com/. We will also share your feedback with our dedicated team as we continue to improve our products.
Best regards,
-Fred
- Pros mentioned:Sound quality
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent speaker system people on the other end of the call Havc commented about how clear it is. Not sure yet as I traded my Apple over the head, earphones AirPods Max and the sound dead seems better on the max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelL,
It’s rewarding to hear that people on the other end of the call are commenting on the crystal-clear audio of your WH-1000XM6! We are proud of the AI-powered technology that helps ensure excellent call clarity.
We appreciate your honest comparison regarding the noise cancellation and encourage you to explore the customization options in the Sony | Sound Connect app, as you may find ways to tune the audio to your personal preference.
Thank you for being a valued Sony customer!
Regards,
Dominick
- Pros mentioned:Sound quality
Bose quiet comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones are awesome. I run equipment all day and my music is important to me. The sound canceling is amazing as my equipment runs wide open I can hear my music clearly with Bose sound canceling option. I highly recommend these head phones.
I would recommend this to a friend XM4 vs XM6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start off by saying… these headphones are really nice and techy. They have a lot of update features in comparison to the XM4’s and a tighter fit on the head. They also have a smoother transition in between devices and no speaker pops or cracks. However, they were too tight for my head and I did not enjoy the AI feature of the headphones. The voice became quite annoying and the headphones were so tight that they caused a headache. I also noticed that they may have been quieter, in comparison to the XM4’s. If you want some headphones more on budget, go for the XM4’s, as they are really high-quality as well. If you can afford the XM6’s, stick with them. Skip straight over the XM5’s, as they have a lot of faulty designs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MakaylaR,
Thank you for choosing Sony.
It's a true pleasure to hear your detailed insights on the WH1000XM6 headphones and how they compare to the WH1000XM4. We sincerely apologize that the fit and AI feature caused some discomfort during use. Your observations regarding sound quality and seamless device transitions are invaluable, and we greatly appreciate your thoughtful feedback. Input like yours is essential as we continuously work to refine the comfort and performance of our products. Thank you for sharing your experience and recommendations; they play a crucial role in helping us enhance our offerings.
Best regards,
-Fred
- Pros mentioned:Sound quality
XM6 > AirPods Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought AirPods Max on tax free weekend, returned them due to how heavy they are (literally headache inducing in my case) and heard good things about these so figured I’d give them a shot. Overall great decision. AirPods do sound better but not by much and everything else these do just as good or better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler,
We're honored to hear that you found the perfect pair of headphones in the Sony - WH1000XM6.
It’s fantastic to know that our focus on a lightweight, comfortable design has made such a significant difference for you. We are proud of the balance we've achieved, delivering exceptional performance and features while ensuring a comfortable fit for all-day listening.
Thank you for choosing Sony, and we hope you continue to enjoy your listening experience!
Regards,
Dominick
- Pros mentioned:Sound quality
Sony best headphone ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best Wireless Noise Canceling Headphones that you can buy rn. to be honest I cant live without it. This goes beoynd my expetation if you dont buy this you are making a big mistake
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, JuanGarcia!
We are thrilled to hear you believe the WH-1000XM6 is one of the best Wireless Noise Canceling Headphones available! It's incredibly rewarding to know this product has gone beyond your expectations and that you "can't live without it."
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team