Customer Ratings & Reviews

Thank you for the review, AndrewG!

We are thrilled to hear that the WH-1000XM6 is providing the perfect quiet environment for your late-night movie sessions! It’s wonderful to know that our new Cinema Mode is hitting the mark for you—it’s specifically designed to use our 360 Reality Audio Upmix technology to create that immersive, theater-like soundstage right in your headphones. We are glad we can help you enjoy the big screen experience while the rest of the house stays sound asleep!

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi LazaraCV,

Thanks for the fantastic review!

We're thrilled to hear that you find the WH-1000XM6 headphones to be wonderful and worth the investment. It's especially rewarding to know that the ease of connection and everyday usability delivering the best listening experience!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony North America.

Hello Celsius,

Thank you for choosing Sony!

It’s fantastic to know that you find the WH1000XM6 worth the investment! We're delighted to hear that you're enjoying the exceptional sound quality and outstanding noise-canceling features. Thank you for sharing your positive experience with us!

Best regards,
-Fred

Thank you for the fantastic review, ErickS!

We are thrilled to hear that your WH-1000XM6 headphones allow you to "drift into another world." It’s wonderful to know that the noise canceling is providing such an immersive experience and that you find them well worth the investment.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi Dishwasher,

We are beyond pleased to hear that you are enjoying the sound quality and the customization options of your WH-1000XM6! While we understand that downloading an additional app is an extra step, the Sony | Sound Connect app is essential for unlocking those personalized EQ settings and ensuring your headphones always have the latest performance updates. We truly appreciate your recommendation to others!

Thank you for making Sony part of your daily listening.

Regards,
Dominick

Hi RulaA,

Thank you so much for the 5-star review! We're thrilled to hear that you love your Sony WH-1000XM6 headphones and are enjoying the amazing sound quality and noise cancellation. We're especially glad that the "pure clear" sound is standing out to you. That's a key feature of this model, which was co-created with world-renowned mastering audio engineers to deliver a truly studio-quality sound.

Thank you for choosing Sony!

Best regards,
Dominick

Hello AltTapestry, thanks for sharing your experience with the WH1000XM6!

It brings us great satisfaction to hear that you appreciate the advancements in technology and design that we've implemented in this model.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hello NoelL,

Thank you for your fantastic review! We're so pleased to hear you're enjoying the amazing sound, noise cancellation, and transparency mode on your WH-1000XM6 headphones.

The Dual Noise Sensor technology is a key part of what makes the noise cancellation so effective. It uses two microphones on each earcup to capture ambient noise and process it for an even more immersive listening experience, allowing you to seamlessly switch between full quiet and a clear awareness of your surroundings.

Thanks for choosing Sony, and have a wonderful day!
DiegoV

Hi BrianM! Thank you for your feedback! It brings us great satisfaction to hear that you are impressed with the WH-1000XM6 headphones.
This model features exceptional sound quality, along with industry-leading noise cancellation technology to ensure an immersive listening experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hello ManaswiniG,

Thank you for choosing Sony!

It brings us great joy to hear that your WH1000XM6 headphones are working seamlessly with all your devices. We’re glad they are making your daily audio experience smooth and enjoyable. Your positive feedback inspires us to continue delivering reliable and versatile products.

Best regards,
-Fred

Hi LisaS,

We’re sorry to hear the audio sounds muffled! To improve clarity, we recommend using the Sony | Sound Connect app to set your Bluetooth Connection Quality to "Prioritize Sound Quality" and enabling DSEE Extreme to restore high-end detail. You can also use the Equalizer presets, like "Bright," to sharpen the vocals and reduce any heaviness in the bass.

Thanks for choosing Sony.

Best regards,

Eliab

Hi Memory,

We’re thrilled to hear you’re enjoying your WH-1000XM6 headphones! We take great pride in our noise-canceling technology, and it’s wonderful to know they’ve earned your recommendation.

Thanks for choosing Sony.

Best regards,

Eliab

Thank you for your review, EduardoR! We're thrilled to hear that your WH-1000XM6 headphones are great for work and that you're happy with the mic's performance. We designed these headphones to be a versatile companion for both music and professional calls, and it's wonderful to know they are meeting your needs. Thank you for choosing Sony! Best regards, Gus, Sony Social Media Team.

Hi Sacon!
We are immensely pleased to hear your thoughts on the WH-1000XM6!

The headphones are designed with advanced noise cancellation and a super comfortable fit, so every detail in your music comes through clearly and you can enjoy long listening sessions without any hassle.

Thank you for choosing Sony!
Best regards,
Estefany

Hello Joan,

Thank you for choosing Sony!

It’s rewarding to hear that you love the look and color of the WH-1000XM6! We’re delighted to know they are helping you study effectively in noisy environments. Thank you for sharing your positive experience!

Best regards,
-Fred

Hello Bloodrain,

Thank you for choosing Sony!

We're honored to hear that you're enjoying your WH-1000XM6 headphones! It's fantastic to know that the noise-cancelling feature is helping the outside world disappear so you can fully enjoy your music. Thank you for sharing your positive experience!

Best regards,
-Fred

Hi Nicklas,

We are ecstatic to learn that the WH-1000XM6 is the best headphone you have ever used! It is wonderful to hear that your experience was positive from start to finish—from the helpful service you received to the performance of the product itself. We strive to ensure that our technology delivers a premium experience that feels worth every penny, and knowing we achieved that for you is incredibly rewarding.

The XM6 represents a significant leap in audio engineering, featuring our most advanced noise-canceling processors to date. These headphones don't just block out noise; they analyze your environment in real-time to provide a tailored silence that allows the richness of your music to truly shine. Combined with an ultra-comfortable design, they are built to be the only pair of headphones you’ll ever need for travel, work, or relaxation.

We really appreciate you being part of the Sony family.

Regards,
Dominick

Hello Luckyrae,

Thank you for choosing Sony!

We're excited to hear that you love the WH1000XM6 headphones! It's fantastic to know that you find them super easy to use and that they effectively block out sound during your gym sessions. Thank you for sharing your positive experience with us!

Best regards,
-Fred

Thank you for sharing your fantastic review, JudyR!

We are absolutely delighted to hear that you find your WH-1000XM6 headphones to be great! It's incredibly rewarding to know that you are benefiting from both the comfort and the perfect noise-canceling feature, allowing you to seamlessly transition from using them with your computer to enjoying movies on a flight.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team