Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- |
- SKU:
- 10762352
Customer reviews
Rating 4.7 out of 5 stars with 1182 reviews
(1,182 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.9
Rating 4.9 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the phenomenal sound quality, comfort, and impressive battery life as major strengths. Many also appreciate the product's portability, lightweight design, and reliable connectivity. However, a few customers have noted concerns regarding heat dissipation, causing ears to sweat, and a desire for a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome pair of head phones. B I have been waiting for these for a long time amd finally they came out. The noise cancelling is great and the audio is amazing.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DisplayName,
Thank you for choosing Sony!
We’re thrilled to hear that you’re enjoying your new WH-1000XM6 headphones and that the noise cancelling and audio quality have exceeded your expectations. It’s great to know the wait was worth it, and we’re glad you’re part of the Sony family.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great purchase.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. Great sound. Excellent noise cancellation!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlecP,
Thank you for choosing Sony!
We’re excited to hear that you are enjoying the WH-1000XM6 headphones. It’s wonderful to know the sound quality and noise cancellation are making a positive impact on your listening experience. Your feedback motivates us to continue delivering products that enhance everyday moments through exceptional audio technology.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Beautiful sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound in the ear is smooth it delivers perfectly
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, KimP!
We’re thrilled to hear that the sound quality on your WH-1000XM6 is delivering that smooth, perfect performance you were looking for.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sony X6
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ANC and sound quality. Ear pads are uncomfortable while wearing for a while.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, OMed!
We’re thrilled you’re enjoying the WH-1000XM6 for its top-tier ANC and sound quality. We’re sorry to hear the ear pads aren't perfectly comfortable for long sessions, though. Your feedback on the fit is incredibly helpful as we strive to balance premium audio with all-day comfort.
We appreciate you choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, unmatched noise cancelling, great sound quality
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, SeanO!
We are thrilled to hear that the WH-1000XM6 is living up to the hype for you! "Unmatched noise cancelling" is exactly what we aimed for with the new QN3 processor, and we’re so glad you’re enjoying the jump in sound quality too.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing sound quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones make every song sound 10 times better!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Gussy!
We are thrilled to hear that your WH-1000XM6 is making your music sound so much better! Delivering that high-quality audio experience is what we strive for. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the XM5, and by God, these headphones just got so much better! From the feel to the turning availability to the sound, these are amazing headphones.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LuisR,
Thank you for choosing Sony!
We're excited to learn that you've upgraded from the WH-1000XM5 to the WH-1000XM6 and are loving the enhancements! It's wonderful to hear that you value the improved comfort, functionality, and sound quality. Your feedback is invaluable to us, and we hope you continue to enjoy an exceptional listening experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, the sound is crystal clear.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlG,
It is great to hear that you are loving your new WH-1000XM6 headphones. We take immense pride in our precision engineering to ensure every note is delivered with crystal-clear clarity, and knowing that the audio quality has made such a positive impression on you is exactly what we strive for. Thank you for trusting Sony for your listening needs.
Best regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best Product vs Bose Quite Comfort Ultra
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, the noise cancellation is unmatchable. I have used Bose Quite Comfort Ultra too but this one is best
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SomeNathChakraborty,
Thank you for choosing Sony!
We’re elated to hear that you’re enjoying the WH1000XM6 headphones and their unmatched noise cancellation. It’s rewarding to know they stand out as the best among the brands you’ve used. Thank you for sharing your positive experience!
Best regards,
-Fred
Rated 5 out of 5 stars
Love the xm6
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It was a toss up between this and the beats and they won. I’m extremely happy with my purchase. Love the feature of dual connection maxing as tv headphones
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, BrandonA!
We’re so glad the WH-1000XM6 won the "toss up"—it’s always great to hear we’ve earned a spot in your daily rotation over the competition. That multipoint dual connection is a game-changer for switching between your phone and the TV without missing a beat. Enjoy the premium sound and thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound! Good quality of noise canceling. A little bit confuse to use the commands but after a few uses became easy.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarceloC,
Thank you for choosing Sony!
It brings us great joy to hear that you're experiencing excellent sound and good quality noise canceling with your WH-1000XM6 headphones! We appreciate your patience as you learned the controls and are glad they became easy to use after a few uses.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony XM6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very good and seems to be best on the market right now or on par with the Airpods Max. Only issue is that the spatial audio is not very good.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lvhotelier! Thank you for sharing your experience with the WH1000XM6 headphones. We truly appreciate your recognition of them as one of the best headphones available today, especially due to their exceptional sound quality. Your feedback on the spatial audio is invaluable to us, and we welcome any suggestions for improvement! Thanks for choosing Sony! Sincerely, -Jenn.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Fantastic headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and fit great. Just be wearing of sweating with them on. The noise canceling is amazing as well.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobR,
We couldn't be happier to hear that you find the sound and fit great and that the noise canceling is amazing! We engineered the WH-1000XM6 headphones to deliver a truly immersive and premium audio experience, and we appreciate your feedback on these core features.
We also appreciate you providing the helpful note regarding sweating while wearing them—that is useful information for other customers who plan to use them during rigorous activity.
Enjoy the silence and the music!
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Simply the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM6 headphones are seriously the best. They're a lifesaver on flights and perfect for when I just want some quiet at home. The sound is killer, too.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandyB, thanks for the 5-star review! We're so glad to hear you're loving your Sony WH-1000XM6 headphones! It's fantastic to know they've become your go-to for everything from long flights to finding a little peace and quiet at home. We designed them to deliver top-notch noise cancellation and amazing sound quality, so your feedback is music to our ears. Thanks for choosing Sony! Best regards, -Dominick
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Sony xm6
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but I feel like I got a defective headphone. Sound quality cracks but does really work on sound proof
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the feedback, Alonso!
We are so glad to hear the soundproofing is hitting the mark for you!
We also appreciate you calling out the cracking sound quality. That definitely shouldn't be happening, please reach out to our customer support team so we can look into troubleshooting steps and get this sorted out for you.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best Headphones out right now.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first pair of high quality headphones and the XM6 is one of the best in the market. It does a really good job of blocking out most of the noise in a loud environment.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickW,
That's fantastic to hear! It's truly rewarding when our premium headphones make such a significant difference in your listening experience. The WH-1000XM6 is designed to provide industry-leading noise cancellation, especially in challenging environments, so we're thrilled it's living up to that promise for you. Enjoy your high-quality audio!
Thanks for choosing Sony.
-Eliab
Rated 5 out of 5 stars
Great audio quality and noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio quality is great and the noise cancellation is very nice. I like how you can connect it to audio devices at one time. So now I have it connected to my TV and my phone and it's super convenient. There are a lot of Sony oriented features with the app, haven't got to use very much of them but they seem convenient.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenjaminP,
We are truly heartened to learn that you are finding the noise cancellation and audio quality to be so great! It is wonderful to hear that the multipoint connection is providing you with the convenience of switching between your TV and phone seamlessly. We hope you enjoy exploring the rest of the features within the Sony app as you continue to use them.
Thank you for choosing Sony.
Regards,
Dominick
Rated 5 out of 5 stars
Sony XM6’s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insanely good quality very high end headphones stays on your head while moving ANC makes it so you can not hear anything
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MosesL!
It is fantastic to know that you feel the WH-1000XM6 headphones are so high-end. We're really glad you feel confident moving around with them on, and that the Noise Cancelling is doing such a great job of letting you disappear into your audio.
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
pretty good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good quality. Glad made the purchase
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, ShashiS!
We’re so glad to hear you’re happy with your purchase. The WH-1000XM6 represents our best noise-canceling technology yet, and we’re thrilled the quality is meeting your expectations!
Enjoy the incredible sound, and thank you for choosing Sony!
Best regards,
Gus Sony Social Media Team
- Cons mentioned:Heat dissipation
Rated 3 out of 5 stars
The word for me is disappointed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited when I saw that the M6 available. From reading and watching reviews everybody was saying oh yeah it's wonderful. 1. Well, the earcup did not fit my ears couldn't get it comfortable fit nor could I get the upper part quit to fit. Oh, it would go on my head and my ears, but I had to keep wiggling them, couldn't get comfortable. Oh and they also became warm/Hot. 2. The app was not intuitive. I never could get them adjusted for sound the way I like to hear it. Very disappointed. 3. I returned them!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TerryM,
Thanks for reaching out and sharing your honest feedback with us. We're truly sorry to hear that the WH-1000XM6 headphones weren't the right fit for you. It sounds like you had a really frustrating experience with the comfort and the app and we sincerely apologize for that.
It's clear how much thought you put into your purchase and it's disappointing when a product doesn't live up to the excitement. We really appreciate you taking the time to share these specific points about the earcups, the fit and the app. This kind of direct feedback is incredibly valuable and helps our team understand what we can improve on for the future.
Thanks for considering Sony. We hope to have another opportunity to serve you in the future.
Sincerely,
Estefany


















