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Customer reviews

Rating 4.7 out of 5 stars with 1137 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,137 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One and done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To make a long story short, I literally tried 10 other brands. They did meet up to my expectation, but the Sony this is where I wanna be the fit the sound the noise, cancellation and even the pauses for you remove the headphones. I am very satisfied. I’m going to get my wife a pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edward,

      We're so glad to hear that after trying other brands, you found our WH-1000XM6 headphones to be the perfect fit for you! It's fantastic to know you're very satisfied with the sound, noise cancellation, and smart features. We truly appreciate your high praise and are thrilled to hear you're getting a pair for your wife. Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    10/10 would purchase again.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sounds very beautiful, although it isnt as loud it is still very great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ocean,

      Thank you for choosing Sony!

      We're excited to hear that the WH-1000XM6 headphones deliver beautiful sound quality for you. We appreciate your feedback on the volume level and are glad that overall, the listening experience remains enjoyable. Your thoughts are important to us as we continue to enhance our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes Yes & Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I’m 53, have an iphone and have been a bose fan for YEARS!!! To keep it in perspective, I still have my Bose Ultra earbuds and will never leave. Ive tried every earbud on the market and none come close to the bose for sound, NC, and comfort. The talking is less to be desired but the gen 2 are to be relased later this week and they claim to have fixed the issue. Now onto the Sony XM6. These are by far the best over ear headphones on the market. You’ve probably researched all the reviews on youtube and they are correct. The only thing I would add is to find YOUR best suited EQ settings. This is extremely important. I followed this one guy on IG and he shared his setting and I ‘liked’ the XM6 before the adjustment, now afterwards I will confirm these are a perfect 10. A must have. So yes buy them, yes fix your EQ settings and finally yes you will say I do NOT have buyers remorse. This is just one man’s, in search of the perfect headphones opinion. Thank you for reading.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AverageUser,

      Thanks for posting this fantastic review!

      We're absolutely thrilled to hear such a passionate endorsement of the WH-1000XM6 headphones! It's fantastic that even as a long-time audio enthusiast and a fan of different brands, you've found the XM6s to be a 'perfect 10' and the best over-ear headphones on the market. We particularly appreciate you highlighting the importance of personalizing the EQ settings – that's a key step to truly unlocking their potential.

      Thank you for sharing your journey and for the strong recommendation!

      We appreciate your choice of Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable for extended wear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course the sound quality is very good and customizable. The noise canceling features are excellent and more comfortable than in ear options I have tried. Importantly, these can be worn with no discomfort at all. I even use them at work now to dictate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,


      That's fantastic feedback! We are delighted to hear that the WH-1000XM6 headphones are so comfortable you can wear them with no discomfort at all and that they are supporting your professional dictation work. We engineered them specifically for all-day comfort and crystal-clear call quality, so your comments about sound, ANC, and comfort mean a lot to us. Enjoy your seamless experience at work!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WoW the Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Happy with how these headphones fit and feel - Sound is OUTSTANDING - Love them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TomL,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH1000XM6 headphones fit comfortably and deliver outstanding sound. It’s great to know they’re enhancing your listening experience in such a positive way.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best All Around Wireless Headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best pair of headphones I have ever had. I hate the price tag but others around this price really do not compare. The comfort without sacrificing sound quality. Bigger Framed Glasses do causes irritation after multiple hours (2+)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reilly,

      Thank you for the feedback. I've adjusted the previous reply to be shorter while still addressing all your points:

      We are thrilled you love the WH-1000XM6 headphones! We apologize that wearing them with your larger framed glasses causes irritation after extended use. To address the pressure, try adjusting your glasses' arms to rest higher or lower on the ear padding, or gently stretch the headband over a few books overnight to slightly reduce the clamping force.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Comfort All Day Long

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these headphones for a while now and I’m really impressed. The sound quality is clear and balanced. Noise cancellation works great, especially in busy environments, and the battery lasts a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your positive impressions, NadithD!

      We are delighted to hear how impressed you are with your WH-1000XM6 headphones! It’s fantastic to know that you are consistently enjoying the clear and balanced sound quality, which is exactly what we strive for in our premium audio line.

      We're also thrilled that the noise cancellation is working great, especially in busy environments, and that the long-lasting battery is meeting your needs. We engineer these headphones to deliver industry-leading quiet and all-day power, and your feedback is a wonderful confirmation of that effort.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever. The sound quality and noise cancellation make these top tier headphones. The price point is high because the quality is even higher. They’re lightweight, and stay on my head without giving me a headache. Definitely would recommend as gym headphones or workout headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ContraryCandice,

      Thank you for choosing Sony!

      It makes us really happy to hear that you're loving the WH1000XM6! Your feedback about the sound quality, noise cancellation, and comfort truly highlights what we aim to deliver. We know the price is an investment, and it’s wonderful to hear that the performance and design make it worthwhile for you—especially as a go-to choice for workouts. Thanks so much for the recommendation and for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable, the battery last all of 60+ hours. These things are amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, hottopic515!

      We are absolutely thrilled to hear that you are enjoying the comfort and performance of your new WH-1000XM6 headphones! It is wonderful to know that the comfort is meeting your expectations, but we’re especially pleased that the battery life is standing out to you.

      Thank you again for choosing Sony and for being part of the community!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling, lightweight, and better than my xm4’s

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DioD,

      We are ecstatic to learn that you are finding the WH-1000XM6 to be such a fantastic upgrade over your previous pair! We’ve pushed the boundaries with this new model by introducing the QN3 HD Noise Cancelling Processor, which is significantly faster than previous generations. This powerhouse works in tandem with an expanded 12-microphone system to filter out more ambient noise than ever before, all while maintaining that lightweight, foldable design that makes them so easy to travel with.

      Thank you for being such a loyal part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome. The only problem is that you can’t use it for longer period. After an hour your ear starts paining. Easy to carry with a good case cover.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mohammad,

      We are glad you enjoy the sound quality but apologize that the headphones cause discomfort after an hour. Discomfort is often resolved by adjusting the fit; please try gently repositioning the headband height and earcup angle to ensure the earpads sit lightly around your ears, reducing pressure points for better comfort during long listening sessions.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    State of The Art

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down most comfortable headphones. The sound is crazy brilliant too!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MayT,

      Thank you for choosing Sony!

      We’re honored to hear that the WH1000XM6 headphones are the most comfortable you’ve experienced and that the sound quality stands out so brilliantly. It means a lot to us to know our headphones can provide both comfort and exceptional audio, enhancing your listening moments.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony Xm6s are a beautiful pair of headphones that have some of the best noise cancellation on the market. A comfortable wear, a must buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EricT,

      Thank you for choosing Sony!

      It’s a true pleasure to hear that the WH-1000XM6 headphones have impressed you with their exceptional noise cancellation and comfortable design. Your recognition of their quality and comfort means a lot to us, and we’re glad they have become an essential part of your listening experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I've ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelling, extremely comfortable and music sounds incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, SonyaB!

      We are absolutely thrilled to hear that your new WH-1000XM6 are hitting all the right notes for you! It’s wonderful to know that you’re finding them extremely comfortable for long listening sessions and that the noise canceling is providing that incredible immersion we strive for.

      Our engineers worked hard on the new HD Noise Canceling Processor QN3 to make sure the world stays quiet so your music can truly shine. Hearing that the sound quality is exceeding your expectations makes our day!

      Thank you for choosing Sony and for being part of the community.

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the best headphones on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! I've tried other brands of headphones, but these are definitely the best. They're very nice-looking, have good quality materials, and above all, the best sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JustinoL,

      Thank you for choosing Sony!

      We're elated to hear that you love your WH-1000XM6 headphones! Your appreciation for their design, quality materials, and exceptional sound means a lot to us. It’s wonderful to know they stand out among others you’ve tried, and we’re grateful to be part of your audio experience. Thank you for sharing your kind words!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ten out of 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable fit. These headphone are better than anything I've had before

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JustinC,

      Thank you for choosing Sony!

      We're honored to hear that you’re enjoying the great sound and comfortable fit of your WH-1000XM6 headphones. It’s wonderful to know they’ve become your favorite pair, and we truly appreciate you sharing your positive experience with us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality item. The music sounds so good and the battery life is not too bad. I noticed a few days ago though, that some of my music that played well on it, are no longer working well. I did get a 2 year protection plan, so let's see how that goes in case I need their help.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, IndT.

      We are delighted to hear that you are enjoying the very good quality of your WH-1000XM6 headphones, particularly the clear music sound and the strong battery life!

      We are, however, concerned to hear about the recent issue where some of your music is no longer playing well. This kind of audio skipping or intermittent sound can sometimes be related to Bluetooth connection quality settings, especially when transferring high-resolution audio.

      We would like to help you resolve this right away so you don't need to use your protection plan for a minor issue. We recommend trying this quick fix in the Sony | Headphones Connect app:

      Go to the Sound tab.

      Find the setting for Bluetooth Connection Quality.

      If it is currently set to Prioritize Sound Quality, please try changing it to Prioritize Stable Connection.

      This simple change often resolves unexpected audio playback issues.

      If this step does not fix the problem, please reach out to our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. Our specialists can guide you through other troubleshooting steps, such as performing a software update or a full reset.

      We appreciate you bringing this to our attention and look forward to ensuring your listening experience is consistently excellent!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and noise canceling, super confortable, light weight... material looks fragile but other than that the perfect headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jayduranoficial,

      Thank you for choosing Sony!

      We're delighted to hear that you are enjoying the amazing sound quality, industry-leading noise cancelation, comfort, and lightweight design. Your feedback on these features means a lot to us.

      We also value your input concerning the materials used in the WH1000XM6 unit. While our headphones are crafted to be lightweight and comfortable for prolonged use, we have also engineered them for durability. Our goal is to harmonize premium audio performance, comfort, and a robust build in all of our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Owned XM2, XM4, XM5 before buying these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literal 5 star review. No hyperbole. I owned the XM2’s then didn’t need a new pair until they died. Those sounded incredible and my experience with them was great. Sticking with the Sony line was worth the cost of admission, so I bought the XM5’s which had just come out. After using them for a few days I returned them. They sounded incredible and much improved over my previous pair, but I hated that they didn’t fold down, plus it seemed the quality of the build was cheaper. I wanted to wait for the release of the XM6’s to see if they improved those concerns in any way, but in the meantime purchased the XM4’s to hold me over. Fast forward about 3 years to now and the XM6’s drop. Purchased them week one and as someone whose owned the XM2, XM4 and XM5 I can confidentally say that these are king of the hill to date. It seems to me if you had anything prior to the XM5, these have noticeable sound improvements and noise cancelling. If you have the XM5 previously, any improvement is not overly obvious to maybe a non-audiophile/obsessive. Maybe the hear through is better a pinch, but the noise cancelling, tuning, and overall sound is not vastly different. However, the build quality seems better and the folding is back. Recommend, that’s for sure, even with the $50 price increase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Midas! Thank you so much for taking the time to share your feedback! We are truly honored to hear about your experience with our headphones over the years. It's fantastic to know that you have chosen to stick with the Sony line and we appreciate your loyalty.
      We’re delighted that you found the sound quality and noise cancelling of the XM6s to be impressive, especially after owning previous models. Your insights on the build quality and the return of the folding feature are invaluable and we’re pleased that these enhancements have positively impacted your experience.

      Thank you for choosing Sony and thank you once again for your recommendation. We hope you continue to enjoy the exceptional sound and features of the XM6s!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would buy again.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 best headphones I have owned. Cancels all The obnoxious noise from my roommates. Lightweight do not hurt after wearing for long hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the 10/10 review, TysonlD!

      We are thrilled to hear that your WH-1000XM6 headphones are providing the peace and quiet you need! It’s great to know the noise cancellation and lightweight design are making those long listening sessions comfortable.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global