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Customer Ratings & Reviews

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Comp. Value: $458.00

Customer reviews

Rating 4.7 out of 5 stars with 1012 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,012 reviews
  • Rated 5 out of 5 stars

    Great Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the weight, the sound, and size. Music has a good bass and treble. Noise cancellation has been really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these especially compared to the Bose ultra. The only thing I wish could be done is connecting more than two devices at the same time, as you need to disconnect one to be able to auto switch between more devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Slav!

      We are absolutely thrilled to hear that you love your WH-1000XM6 headphones, especially when compared to the competition! That is a huge compliment to their sound and noise canceling performance.

      We also appreciate your suggestion regarding connecting more than two devices simultaneously. We understand the convenience of seamlessly auto-switching between multiple sources, and we value this input for future product improvements.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Solid Update from the XM4 as an EDC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this series of headphones since the XM3s and have seen great improvements since. Purchased the XM6s after having the XM4s for several years. Compared to that model, swift pairing has improved and makes it easy to switch between several devices. Love that this keeps the foldable quality like the XM4s and keeps a smaller profile. Only thing that is an issue is when used is that there are times that the tap control features can randomly be activated (voice assistant/pauses audio) via harsh wind or other factors due to sensitivity. Otherwise, this is a great pick up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Letmesee,

      Thanks so much for being a loyal user of the 1000X series and for sharing your detailed feedback on the new WH1000XM6 headphones! It’s great to hear from someone with firsthand experience across multiple generations of the product.

      We're glad that the improvements in swift pairing and the continued focus on a portable, foldable design are making a difference for you.

      We appreciate your feedback on the touch control sensitivity! While it is designed to make the controls highly responsive, it can occasionally lead to these accidental activations. One thing you can try is adjusting the touch panel sensitivity in the Sony | Sound Connect app. You can also temporarily disable the touch controls entirely within the app if you're in a particularly windy environment or on a bicycle ride, for example.

      Thanks again for the great review and for choosing Sony!

      Sincerely,
      Jenn | Sony North America. sony-global

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling headphones I’ve had. Battery lasts along time. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChadB,

      Thank you for your fantastic review! We're so pleased to hear that you consider the WH-1000XM6 to be the best noise cancelling headphones you've had and that the battery life is lasting a long time for you.

      We are particularly proud of the HD Noise Canceling Processor QN3, which is at the heart of the industry-leading noise cancellation you're experiencing. This processor is more powerful than previous generations and works with an advanced microphone system to block out distractions in real-time, allowing for a truly immersive listening experience.

      Thanks for choosing Sony, and have a marvelous day!
      DiegoV Sony_US

  • Rated 4 out of 5 stars

    A downgrade from the WH1000XM5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As purely a listening device, these sound great, no complaints here. However, the microphone quality has taken a huge nose-dive. Multiple people have reported that I sound like I'm deep underwater now. I'm not sure what's going on with them but never had any issue like this with the previous model. I never had to configure the previous one and I couldn't find any settings to improve the quality. Not everyone is going to use them for that so it might not be a deal-breaker for most and maybe it's something that can be addressed in later firmware, but right now if your intention is using these as a headset, look elsewhere. Another minor annoyance- one thing a lot of reviewers I've seen praise is how these fold unlike the WH1000XM5s- unfortunately I don't think this really adds anything to them and actually makes it a bit harder to put on!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved these headphones! The battery has lasted me forever these past few weeks, and the service at the store was great. They helped me try them with different devices, and the Sony XM6 were the clear winners ♡

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ItzelV,
      It is truly wonderful to know you're enjoying the WH-1000XM6 headphones and that the battery life has been impressive for you!

      We put a lot of focus on creating a superior listening experience with these. They feature our industry-leading Noise Cancelling technology for an immersive escape and up to 30 hours of battery life for long-lasting use.

      Thank you for becoming a Sony customer!
      Best regards,
      Estefany Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    satisfied

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    punchy bass, great overall sound, great noise cancelling and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear great sound! Easy to connect pairs well with iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headphones! Definitely recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is really good, I wouldn't say it is superb, but definitely really good, plus you can play around with the EQ to tune it how you want. Also, if you buy a small receiver, you can use it wirelessly with your PS5, which has several options to enhance audio. Pretty awesome feature with that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlejandroA,


      It is great to hear you are enjoying the sound quality and the flexibility of the EQ settings! We are also glad you found a creative way to integrate them with your PS5 for an enhanced gaming experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Compared to the Airpods Max - these win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tired each of them for a week and even with the Apple ecosystem in mind - the sound and fit of these, hands down, these are way better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sarah,

      We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that the sound and fit exceeded your expectations, even within your existing ecosystem. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from AirPods Pro Max to this. So light weight and comfortable. Noise cancelling is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I'll tell you very simply that Bose better watch out because these are really good headphones and I've tried just about everything. The sound is incredible overall and it blocks out the sound and annoys the area making it a very peaceful and calm environment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryT,

      We absolutely love hearing that the WH-1000XM6 have made such a positive difference for you.

      That "peaceful and calm environment" is exactly what we aim for with the noise-canceling technology. Thank you for recognizing their value and for recommending them so highly!

      We appreciate you choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best headphones that I have ever used!!! The Sound is amazing, I really recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gracev,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH1000XM6 headphones stand out as the best you've ever used and that you love the sound quality. Your recommendation means a great deal to us, and we're grateful for your support in sharing your positive experience.

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Out of this world noise cancellaton

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones ever. The sound quality is amazing and the noise cancellation is even better. When u have these on you cant hear nobody.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Trees,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the WH-1000XM6 headphones. It’s wonderful to know the sound quality and noise cancellation are making such a positive impact on your listening experience. Your feedback inspires us to continue delivering innovative products that truly immerse you in your music.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling, lightweight, and better than my xm4’s

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DioD,

      We are ecstatic to learn that you are finding the WH-1000XM6 to be such a fantastic upgrade over your previous pair! We’ve pushed the boundaries with this new model by introducing the QN3 HD Noise Cancelling Processor, which is significantly faster than previous generations. This powerhouse works in tandem with an expanded 12-microphone system to filter out more ambient noise than ever before, all while maintaining that lightweight, foldable design that makes them so easy to travel with.

      Thank you for being such a loyal part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Get these headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony XM6’s with added Best Buy plus membership so I could truly test them out. The voice technology is unsurpassed by any other headphone I’ve tried. I talk on my headphones at work, in the car, while working outside and to go to sleep. People report (clearly) being able to hear my voice without any idea of what’s going on around me. The noise cancelling muffles exterior noises so I can focus on who I’m talking or listening to. I returned these headphones to try out the Bose headphones that are the same price and exchanged those for the Sony’s again the next day. The sound tech in these headphones excites me. The 360 sound is something that not even all music applications are capable of, yet. Overall, I am a 150% Satisfied Customer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickleD,

      We are absolutely thrilled to read your feedback! It sounds like the WH-1000XM6 headphones are delivering the world-class experience we designed them for, especially in the areas of call clarity and Adaptive Noise Canceling—it’s fantastic to know the AI-powered voice technology is performing so well in all your work environments. We also appreciate you noting the competitive comparison and the excitement of the immersive 360 Reality Audio. We aim to offer a sound experience that truly excites our customers.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Xm6 headphones are a big upgrade from the Xm5’s. Bought these for my wife and they feel more sturdy and sound quality improved ! Wife absolutely loves them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonV,

      We couldn't be happier to hear that your wife is absolutely loving her new headphones and that the upgrade has been so noticeable! It is fantastic to know that both the improved sturdiness and the enhanced sound quality are making such a positive impression. The WH-1000XM6 features a refined structural design for better durability and incorporates our latest audio processing technology to deliver even more precision and depth to your favorite tracks.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony best headphone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Wireless Noise Canceling Headphones that you can buy rn. to be honest I cant live without it. This goes beoynd my expetation if you dont buy this you are making a big mistake

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, JuanGarcia!

      We are thrilled to hear you believe the WH-1000XM6 is one of the best Wireless Noise Canceling Headphones available! It's incredibly rewarding to know this product has gone beyond your expectations and that you "can't live without it."

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing! Battery life is also amazing, absolutely love them and use the Constantly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience and for your wonderful feedback, KariH! We’re thrilled to hear that you love using your WH-1000XM6 headphones constantly, and that both the sound quality and battery life have impressed you.

      Delivering exceptional audio and long-lasting performance is a top priority for us, so it’s fantastic to know your headphones are exceeding your expectations and enhancing your listening experience. Should you ever want to explore even more features or personalize your sound further, the Sony Headphones Connect app offers simple setup and additional controls, as many users have found helpful with other models in the WH-1000X series.

      Thanks again for being part of the Sony community and for making the WH-1000XM6 a part of your daily routine!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great hesdphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headphones with incredible noice canceling and clesr beautiful sound. 10/10 would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanH,

      We're absolutely thrilled to see your 10/10 recommendation! It's wonderful to know you're enjoying the comfort, incredible noise canceling, and clear, beautiful sound of your headphones. Thanks for sharing your experience!

      Thanks for choosing Sony, have an amazing day!
      DiegoV Sony_US