Customer Ratings & Reviews

Hi CarisaB, thank you so much for the amazing feedback! We're immensely pleased to hear you're loving the Sony - WH1000XM6. From the sound quality to the comfort and smart features, it's great to know they're hitting the mark. We truly appreciate you choosing Sony and hope they continue to impress every time you press play! Regards, -Dominick

Hi MichaelL,

It’s rewarding to hear that people on the other end of the call are commenting on the crystal-clear audio of your WH-1000XM6! We are proud of the AI-powered technology that helps ensure excellent call clarity.

We appreciate your honest comparison regarding the noise cancellation and encourage you to explore the customization options in the Sony | Sound Connect app, as you may find ways to tune the audio to your personal preference.

Thank you for being a valued Sony customer!

Regards,
Dominick

Hi MatthewS! Thank you so much for taking the time to share your experience with the WH-1000XM6 headphones. We are truly glad to hear that you find the connectivity seamless and the volume control user-friendly. It’s also fantastic to know that the noise-cancelling feature is exceeding your expectations.

These headphones are designed to offer exceptional sound quality and comfort, making them perfect for any listening experience.

Thank you for choosing Sony!
Best regards,
Estefany

Hello Hhamanot,

Thank you for such an honest and powerful review of the WH-1000XM6 headphones!

We're incredibly grateful you decided to give Sony one more try after your experience with the XM5s. Hearing that the XM6s are "bar none the best cans you've owned"—even after owning and comparing them to premium competitors—truly means a lot to us.

It's fantastic to know that the XM6 finally achieved everything you were looking for in over-ear headphones. We're thrilled to have earned back your trust and delivered an exceptional listening experience!

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi. Miguel,

Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their modern and comfortable design, amazing Sound quality and fantastic Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi Lostin,

We are elated to hear that the sound quality of your WH-1000XM6 has blown you away right from the first listen!

Our engineers worked tirelessly to ensure these headphones provide an awesome signature sound straight out of the box, but we are so glad you are also exploring the Sony | Headphones Connect app. The app is the perfect way to truly personalize your experience, whether you're fine-tuning the Equalizer to your specific taste or optimizing the industry-leading Noise Canceling for your environment. It’s great to know that the combination of our hardware and software is hitting all the right notes for you.

Thank you for choosing Sony and for allowing us to be the soundtrack to your day.

Best regards,
Dominick

Hi PaulaS,

It’s rewarding to hear that you are enjoying the fantastic sound quality and awesome noise cancellation of your WH-1000XM6 headphones!

We are glad that you are picking up on new details in your favorite music. It is wonderful to know that the HD Noise Canceling Processor QN3 is delivering such a powerful experience, as it is 7x faster than the processor found in our previous WH-1000XM5 model. By optimizing 12 microphones in real time, this system ensures you get the very best in noise cancellation, sound quality, and call clarity.

Thank you for trusting Sony.

Regards,
Dominick

Hi RobertG,

It's a true pleasure to hear that you like the Sony WH-1000XM6 headphones! We are delighted that you find them comfortable for use and that the connection process with your computer is easy and convenient.

We really appreciate you choosing Sony to be part of your listening experience!

Regards,
Dominick

Hi FranciscoZ!
We are thrilled to hear that you're recommending the WH-1000XM6 headphones and that the sound quality is hitting the mark for you.

We really appreciate the honest heads-up regarding the sound leakage at higher volumes, it's feedback like this that helps us keep improving.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Andrew! We are delighted to hear that you find the WH-1000XM6 amazing! It brings us great joy to know that you appreciate the bass response and the lightweight comfort of the headphones. With features like adaptive sound control and noise cancellation, you can enjoy your music in any environment.

Thank you for choosing Sony!
Best regards,
Estefany

Hi. JackR,

Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi RebeccaR,

We are so glad to hear your daughter is loving the performance of her new WH-1000XM6! While we can't help with the "ignoring" part, we’re thrilled the noise canceling is working exactly as intended.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Emmanuel,

We're so glad to hear that. Thank you for sharing your experience and for rating your Sony headphones 5 stars! It's fantastic to know the upgrade from the XM4s was meaningful for you, with even better noise cancellation and more intuitive touch controls. It's great that your Sony headphones impressed while offering that next-level listening experience!

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

Hello KyleR,

Thank you for choosing Sony!

We couldn't be happier to hear that you are enjoying the great sound quality and impressive noise cancelling features of the WH1000XM6 headphones. Your appreciation encourages us to continue innovating and delivering exceptional audio experiences. We're grateful for your support and hope these headphones enhance your listening moments every day.

Best regards,
-Fred

Hi Pete!
Thanks for your 5-star review! We're so glad that the WH-1000XM6 are a perfect fit for you. It's great to hear that you're enjoying the noise cancelling and sound quality.

The WH-1000XM6 headphones deliver studio-quality sound and our most advanced noise cancellation.

We appreciate you choosing Sony!
All the best,
Estefany

Hello AkhilJ,

Thank you for choosing Sony!

We couldn't be happier to hear that you're enjoying your WH1000XM6 headphones! It's great to know you're experiencing amazing sound quality and excellent battery life. Thanks for sharing your positive experience.

Best regards,
-Fred

Hi BlackSpruce!
Thank you so much for your feedback! We are immensely pleased to hear that the WH-1000XM6 headphones made your travels more comfortable and that you love the touch controls.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi MannyT,

We feel privileged to know that your mother is enjoying her new WH-1000XM6 headphones. It is fantastic to hear that the lightweight design and signature sound quality are making her favorite Bad Bunny tracks and videos even more enjoyable. We also take great pride in the smaller details, like the color-coordinated storage case, so we are glad that those touches added to her experience.

Thank you for trusting Sony to provide the perfect upgrade for her.

Regards,
Dominick

Thank you for your fantastic review, DamarisR!

We are so pleased to hear that your WH-1000XM6 headphones have been such a game-changer for your work as a remote therapist. It is incredibly rewarding to know that the dual noise cancellation is helping you create a focused and noise-free environment for your sessions, ensuring that you can be fully present with your clients. We designed these headphones to provide exceptional silence and clarity, and it brings us great satisfaction to know they are helping you in such a meaningful way.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team