Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- |
- SKU:
- 12238519
Customer reviews
Rating 4.7 out of 5 stars with 1372 reviews
(1,372 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.9
Rating 4.9 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the phenomenal sound quality and the comfortable, lightweight design that makes these headphones easy to wear for extended periods. Users also frequently highlight the impressive battery life and the convenient folding mechanism that enhances portability. While the vast majority of feedback is positive, a small number of users noted that the ear cups can trap heat during use and expressed a desire for a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Excellent sounds and noice cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and isolation are great. Very comfortable, excellent battery live. But! The "smart" features are very sensitive and can cut your audio easily. Excellent for long trips.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lulo,
Thanks for your valuable feedback on the WH-1000XM6 headphones—It's great to hear that you're enjoying the excellent sound quality, isolation, and comfort they deliver!
Regarding the "smart" features, we understand how frustrating it can be when they are overly sensitive and interrupt your listening experience. The headphones are designed with features like "Speak-to-Chat" and "Adaptive Sound Control" to be convenient, but we know user preference can vary.
Fortunately, you have control over the sensitivity of these features. You can adjust or turn off most of these settings in the Sony | Sound Connect app. For Speak-to-Chat: You can go into the app settings and adjust the sensitivity of the "Voice Detect" feature to a lower level, or simply turn it off completely if you prefer manual control. For Adaptive Sound Control: You can also manage or disable this feature in the app. It allows you to customize the settings for different locations and activities, or you can set your noise cancellation and ambient sound levels manually.
If you haven't already, please check the app's settings to fine-tune these features to your liking. May you require guidance during this process, you can contact our live support at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Your feedback is very important, and we'll be sure to pass it along to our product teams.
Thanks for choosing Sony to be part of your trips!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had trouble deciding what headphones to get, and I am so happy with my choice. The noise cancelling is excellent as well as the sound quality. They also fit my tiny head without falling off constantly.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Sand Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JulieF!
We are absolutely thrilled to hear that you’re so happy with your choice. It’s wonderful to know that the noise canceling and sound quality are hitting the mark for you, but we’re especially pleased that the WH-1000XM6 provides such a secure and comfortable fit! We design our headbands to be adjustable for all sizes, so it’s great to hear they’re staying put through your listening sessions. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Exactly as expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great headphones, they have all the features I need. The noise canceling works well in transit, especially on flights and trains. They don't perform as well with sudden noises, but this is to be expected. They are great quality. They do hurt my head after a while.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LOGAN,
Thank you for choosing Sony!
We're honored to hear that the WH1000XM6 headphones provide the features you need and perform well with noise canceling during travel. Your note about their response to sudden noises and the discomfort after prolonged use is important to us. We appreciate your honest feedback and will share it with our team as we continue to enhance the comfort and performance of our products.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Effective misophonia relief
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter suffers from misophonia. She tried other passive and active noise cancelling earbuds and headphones, and none work as well as these to block sounds that trigger her (chewing swallowing, sniffling, etc.) Sound quality and comfort are top notch. I highly recommend these cans for audiophiles and anyone with misophonia!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ravi,
Thank you for choosing Sony!
We’re honored to hear that the WH1000XM6 headphones have effectively addressed your daughter’s misophonia by blocking triggering sounds while delivering exceptional sound quality and comfort. Your thoughtful recommendation is greatly appreciated, and we are pleased to know our product has made a meaningful difference for your family. Thank you for sharing your experience.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Try them - nothing better at or around this price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the sound quality. Bluetooth performance is very good, but wired through a decent DAC is exceptional. The claimed battery life is pretty accurate too.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Stevef!
We are thrilled to hear you’re so impressed with the WH-1000XM6. It’s great to know you’re enjoying that exceptional sound quality through your DAC and that the battery life is living up to its claims!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and easy to setup and use. I love the color. I love the multiple device connection. Not having to disconnect from one device ti connect to another is a small but good feature.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Sand Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlessaW,
We could not be more pleased to hear that the WH-1000XM6 is providing such a comfortable and user-friendly experience for you! It is fantastic that you are enjoying the new color and finding the multipoint connection so useful; we designed that feature specifically to remove the friction of switching between your phone, laptop, or tablet. Knowing that these small but impactful details are making your daily listening more seamless is exactly what we strive for.
Thank you for choosing Sony to be your companion for premium audio.
Best regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever purchased. Connects very easily to anything I've attempted to connect them with. Sound quality is great. The auto Noise Cancelling or Ambient depending on what you do is somewhat a game changer. Pretty cool pair of headphones. Pricey but you won't be disappointed.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review!
We are so glad the WH-1000XM6 headphones are the best you've ever purchased. It's great to hear that the easy connectivity and "game-changing" Adaptive Sound Control—which automatically switches between Noise Cancelling and Ambient Sound based on your activity—are making such a positive impact on your listening.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Better than Bose!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These noise canceling headphones are my favorite travel buddy. I have had numerous models, but these by far are the best! Ive tried expensive to cheap and I have to say these M6s are all around superior. Ive compared Bose, Sennheiser,etc. and after months of testing I came back to these.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MONICAS,
Thank you for the fantastic review! We love hearing that the WH-1000XM6 has earned a permanent spot as your go-to travel companion. Putting them through months of testing against top competitors and coming back to Sony is the ultimate compliment.
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Better than my Bise QC ultra's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brian sound, brilliant fit, brilliant design. Sony, has once again, outdone themselves
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friend - Pros mentioned:Comfort, Portability, Sound quality
Rated 5 out of 5 stars
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable really good sound quality lightweight and one of the best headphones in the stores
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Sony headset is awesome - excellent for travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous headset broke a day before a long trip. My local BB had this. I can happily say after multiple airplane trips, these work excellent. The Bluetooth paired easily with my phone and with my computer. The automatic noise canceling (ANC) is superb. The battery life is excellent. I love the right ear control double-tap to pause, swipe to change volume all works great.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful feedback, NathanR!
We are so glad to hear the easy Bluetooth pairing, superb noise canceling, and excellent battery life saved the day for your long trip! It is awesome to know that the touch controls on the right ear cup are working great for you.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Best Headphones to Purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! I have been on the market for good headphones for years now and have gone through so many. Not only is the quality great, but they are also lightweight.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Sand Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashley,
Thank you for the wonderful feedback! We are so glad to hear that after years of searching, you've found the perfect fit with the WH-1000XM6. We're happy you're enjoying both the premium sound quality and the lightweight design.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Sony noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. They last very long and are very much worth every penny. They do a very good job at cancelling outside noises which I absolutely love.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZahraK,
We are elated to hear how much you are enjoying the long-lasting battery life and the industry-leading noise cancellation of your WH-1000XM6 headphones. It is wonderful to know that you are getting so much value out of your purchase!
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Comfort, Portability, Sound quality
Rated 5 out of 5 stars
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, great sound and excellent noise canceling. Fold up nicely in the case too.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello maddoc1979,
Thank you for choosing Sony!
We're beyond pleased to hear that your WH-1000XM6 headphones are so comfortable, deliver great sound, and offer excellent noise canceling! It's also great to know that they fold up nicely in their case, making them convenient for you. It's rewarding to know that our product fulfills your requirements so perfectly!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Premium sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ANC and even comfortable when wearing glasses.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VARUNSAID,
We are delighted to hear that you are enjoying the excellent noise cancellation and that the WH-1000XM6 remains perfectly comfortable even when wearing glasses.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Powerful noise cancellation with premium sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM6 headphones offer excellent noise cancellation, clear sound and all day comfort. They are easy to use, well built and perfect for travel or everyday listening. A great choice if you want premium wireless headphones that deliver reliable performance.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TirthPatel,
It’s rewarding to hear that the WH-1000XM6 has become your go-to choice for both travel and everyday listening. We have dedicated countless hours to perfecting our noise-canceling algorithms and ergonomic design, so knowing that you are enjoying the combination of crystal-clear sound and all-day comfort is exactly what we love to hear about our premium wireless headphones.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Sound quality is great and the best part is the noise canceling. Very good for calls and light weight
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleMcCann,
We feel privileged to know that your new headphones are worth every penny for you! It is fantastic to hear that you are enjoying the great sound quality, lightweight design, and clear call performance, but we are especially glad that our industry-leading noise canceling is standing out as the absolute best part of your experience.
Thank you for investing in our premium audio technology, and thank you for choosing Sony to soundtrack your day.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best Headphone Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, I was unsure about this product, but after a month of use, I can confidently say it offers the best ANC experience. It fits my large head comfortably, and even with glasses, it’s quite manageable—though extended wear might be a challenge due to my head size.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Franky,
It’s a true pleasure to hear that your initial uncertainty turned into such a positive experience after a month of use! We are delighted that you are enjoying the industry-leading Noise Canceling performance, which is designed to provide an immersive escape. It is also wonderful to know that the refined ergonomic design is providing a comfortable fit, even when wearing glasses.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones out there, I really enjoy the sound, how they feel and design
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanR,
Thank you for choosing Sony!
We couldn't be happier to hear how much you're enjoying the WH1000XM6 headphones. It brings us great joy to know you love the sound, feel, and design. Thank you for the wonderful review!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Greatest Of All Time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is Incredible! Hands down the best. I have gone through many pairs of headphone and none of them compare to THE XM6. You usually have basics qualities on headphones like sound, comfort, portability. However the XM6’s “basic” qualities are great qualities. They are by far the most comfortable and high definition sounding headphones. These are generationally superior to everything.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HumbertoM,
We're elated to hear that. Thank you for sharing your perfect 5-star rating and such enthusiastic praise for your Sony headphones. It's incredible to know that you're enjoying the exceptional comfort and high-definition sound—they truly set a new standard for headphone quality. Your comments about their generational superiority and outstanding basic qualities mean a lot.
Thank you for choosing Sony—wishing you an exceptional day!
DiegoV.



















