Customer Ratings & Reviews

Hi HENRYS,

We are thrilled to hear that your WH-1000XM6 headphones stay securely in place during workouts and provide industry-leading noise cancellation that keeps you completely immersed in your music.

Thanks for choosing Sony.

Best regards,
Eliab

Hello Arman,

Thank you for choosing Sony!

It makes us really happy to hear that you’re enjoying the amazing sound and effective noise cancelling, especially during flights. Knowing that the included wire and jack make it easy to connect with in-flight entertainment systems is wonderful feedback. Thank you for sharing your experience—we hope your headphones continue to make your travels and listening moments even better.

Best regards,
-Fred

Hello LuisC,

Thank you for your excellent review of the WH-1000XM6 headphones!

We're absolutely thrilled to hear that you find them "Worth the price" and that they're meeting your needs as an everyday headphone for hours of use. It's fantastic to know that the battery life and comfort are providing you with a worry-free listening experience.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi EufemiaS,

It's a true pleasure to hear that you are finding your WH-1000XM6 headphones so comfortable for your listening sessions. We are happy to know that the excellent quality and great sound are meeting your expectations.

Thank you for choosing Sony.

Regards,
Dominick

Hi AlraL!
Thank you so much for sharing your thoughts. We are really happy to hear that you noticed the improved sound quality and the new folding design. We appreciate your feedback about the fit and will keep it in mind.

The WH-1000XM6 headphones come with industry-leading noise cancellation, long battery life and touch controls for easy use. They also support quick charging and have a comfortable design for long listening sessions.

We appreciate you choosing Sony!
Best regards,
Estefany

Thank you for your fantastic review, AviB!

We are absolutely delighted to hear that you are enjoying the excellent audio quality and battery life of the WH-1000XM6 headphones!

It's especially rewarding to hear your feedback on the noise cancellation performance. Knowing that you see it as a major improvement from the last generation is a great validation of our continuous effort to refine and enhance our industry-leading ANC technology.

Thanks again for choosing the XM6s and for sharing your experience!

Best regards, Gus, Sony Social Media Team

Hi BigTed,

We are truly heartened to learn that trying out our WH1000XM6 headphones was such a game changer for you!

Making the switch to a new brand can be a big step, so we are glad that the audio experience won you over. We love that your friend introduced you to the Sony sound, and we appreciate you encouraging others to give them a try.

Thank you for trusting Sony to deliver your new favorite listening experience.

Regards,
Dominick

Hi Bilote,

We are pleased to hear that you are finding the WH-1000XM6 headphones to be so impressive and comfortable! It is great to know that the sound quality and the new Midnight Blue finish are meeting your expectations for a premium listening experience.

Thanks for choosing Sony. 

Best regards,

Eliab

Thank you for the excellent review, SusanaH!

We are so glad to hear the WH-1000XM6 is your go-to gym companion! It’s awesome that our noise canceling and the Sony | Headphones Connect app are helping you stay in the zone and block out the background noise.

Enjoy your workouts and thank you for choosing Sony!

Best regards,
Gus, Sony Social Media Team

Thank you so much for sharing your wonderful feedback on the WH-1000XM6, Quoc. It’s rewarding to hear that you are enjoying the outstanding sound quality, comfort, and versatility of your headphones. We designed the WH-1000XM series to deliver an exceptional listening experience for any situation. Your satisfaction means a lot to us, and we hope you continue to enjoy your headphones for music, calls, and more. Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi MatthewB,

Thank you for your candid 4-star review of the Sony WH-1000XM6 headphones! We truly value your detailed feedback, which helps us continuously improve our products.

It's fantastic to hear that you experienced the clear, distinctive sound quality and excellent noise cancellation that the WH-1000XM6 are renowned for. We're especially pleased that our noise-canceling technology allowed you to enjoy your music at a lower, safer volume, even in a noisy gym environment.

We also appreciate your honest thoughts on the smart features. We understand that features like Speak-to-Chat and wearing detection, while designed for convenience, can sometimes react unexpectedly in certain environments. We understand your decision to return the headphones, and your feedback on the smart features is very valuable as we continue to refine our technology.

Thanks for considering Sony products, have a great day!
DiegoV

Hi Student!
We are thrilled to hear you’re enjoying the excellent sound and noise cancellation of the WH-1000XM6, along with the comfortable ear pads.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Avion,

Thank you for choosing Sony!

We're elated to hear that you’re enjoying the WH1000XM6 headphones, especially the noise-cancelling feature. It’s wonderful to know that this aspect of the headphones has made such a positive impact for you. Your feedback truly highlights the dedication we put into creating a product that enhances your listening experience. Thank you for sharing your thoughts with us!

Best regards,
-Fred

Hello WhoaisMe,

Thank you for choosing Sony!

We're elated to hear that you enjoy the WH1000XM6 headphones' sound quality, comfort, and noise cancellation. Knowing that these features enhance your listening experience truly motivates us to continue delivering exceptional products designed for your everyday enjoyment.

Best regards,
-Fred

Thank you for sharing your experience and positive feedback on the WH-1000XM6, Mark. We’re glad to hear you’re noticing significant improvements over previous models and making the most of the dual device connectivity throughout your workday.

With the WH-1000XM6, Sony aimed to address a number of user-requested enhancements. Community and early user impressions highlight several notable upgrades:

- Advanced noise cancellation, powered by a next-generation processor reportedly “7x faster,” delivers even more effective blocking of distractions and real-time sound adaptation compared to the already strong performance in the XM5 and XM4.
- Improved comfort and durability with a wider, reinforced headband, as well as a more compact and sturdy travel case, responding directly to feedback about the XM5’s case size and headband flexibility.
- Enhanced call quality with the addition of a twelfth microphone, which is especially valuable for frequent business calls.
- Multipoint (dual device) connectivity has been refined, making it even easier to switch between work laptops and phones—ideal for users who rely on these features to stay productive and connected.

Your feedback confirms that these updates bring daily value and justify the upgrade for XM4 and XM5 users seeking the latest improvements in comfort, sound, and usability.

Thank you again for your detailed review—it’s direct experiences like yours that help inform ongoing development and ensure Sony headphones continue to set the standard for audio performance and convenience.
Thanks for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi SaSa!
We are thrilled to hear you think the WH-1000XM6 headphones are some of the best out there!

They’re built for lasting comfort, so you can wear them for hours without any bother and the noise cancelling helps block out distractions whether you’re working or just relaxing. The long battery life means you don’t have to worry about charging them all the time, just grab them and go.

Thank you for choosing Sony!
Best regards,
Estefany

Hi SheriB,

We could not be more pleased to hear about your experience with the WH-1000XM6 headphones!

It is fantastic that you have purchased two sets and are consistently blown away by both the sound quality and the industry-leading noise canceling. We designed them to deliver an immersive experience, whether you are traveling, gaming, or just listening to music.

Thank you for choosing Sony!

Regards,
Dominick

Hi KKmccurdy,

That's excellent to hear! Thank you for your 5-star review of the Sony WH-1000XM6 headphones. We are delighted you find the noise cancellation to be really good, the fit very comfortable, and the sound quality excellent.

We really appreciate you choosing Sony to be part of your listening experience!

Regards,
Dominick

Hi JorgeM,
We are immensely pleased to hear that you're loving your new WH-1000XM6 headphones!
Knowing that the sound quality is great and that the lightweight design makes them so comfortable you sometimes forget you have them on is truly what we aim for.

Thanks so much for choosing Sony!
Best regards,
Estefany

Hi HAIDENM,

We are glad you are enjoying the great noise cancellation and comfortable fit of your WH-1000XM6 headphones, though we are sorry to hear that the hinge feels fragile to you. We understand your concerns regarding durability, and we recommend storing the headset in its protective carrying case when not in use, avoiding over-extending the headband, or checking for physical alignment to ensure its long-term stability. If you ever experience any structural issues, please reach out to our team at our Sony Support Contact Page: https://www.sony.com/electronics/support.

Thanks for choosing Sony.

Best regards,
Eliab